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Brackett Library Annual Report 2009-2010 1

Annual Report 2009-2010


Table of Contents BRACKETT LIBRARY ............................................................................................................................................. 3

USAGE STATISTICS AT A GLANCE..................................................................................................................... 5

REFERENCE SERVICES ......................................................................................................................................... 6

SYSTEMS ADMINISTRATOR’S REPORT ............................................................................................................... 7

SERIALS, ELECTRONIC RESOURCES, DOCUMENTS AND SPECIAL COLLECTIONS ...................................... 8

CIRCULATION DEPARTMENT ............................................................................................................................. 9

ARKLINK .................................................................................................................................................................. 10 COURSE RESERVES .................................................................................................................................................... 10 STUDENT PERSONNEL ................................................................................................................................................ 11

E-LEARNING AND INSTRUCTION DEPARTMENT ............................................................................................ 12

TECHNICAL SERVICES ANNUAL DEPARTMENT.............................................................................................. 15

INTERLIBRARY SERVICES DEPARTMENT .......................................................................................................... 16

ONLINE DATABASE USAGE STATS................................................................................................................... 21

DISCIPLINE SPECIFIC ................................................................................................................................................. 21 BUSINESS ........................................................................................................................................................... 21 COMMUNICATION DISORDERS .................................................................................................................. 21 COMPUTER SCIENCE ..................................................................................................................................... 22 EDUCATION ..................................................................................................................................................... 22 HEALTH SCIENCES ........................................................................................................................................... 23 HUMANITIES ...................................................................................................................................................... 24 KINESIOLOGY................................................................................................................................................... 25 LAW .................................................................................................................................................................... 25 LIBRARY SCIENCE............................................................................................................................................ 25 RELIGION .......................................................................................................................................................... 25 SCIENCE ............................................................................................................................................................ 26 SOCIAL SCIENCE ............................................................................................................................................ 26

LIBRARY HOLDINGS SUMMARY ...................................................................................................................... 28

2009-2010 .......................................................................................................................................................... 28

BRACKETT LIBRARY FACULTY AND STAFF ...................................................................................................... 30

2009-2010 .......................................................................................................................................................... 30

STAFF DEVELOPMENT ....................................................................................................................................... 34

LIBRARY COMMITTEE ........................................................................................................................................ 40

APPENDIX 1 ....................................................................................................................................................... 41


BRACKETT LIBRARY 2009-2010

Brackett Library is embracing the paperless society. Last year only 1,955,850 sheets of paper were printed at the two public printers, an increase of 22% from the previous year. Students find the library to be a comfortable place with assistance readily available. The new furniture creates an atmosphere conducive to both small group meetings and individual study. The access provided for approximately 38,000 electronic journals, 7,266 electronic books and 89,214 online government documents has received a warm reception. Professors who find it more convenient to provide their syllabus online have also contributed to the increase in student printing. However, in an effort to join this paperless society, the annual report is available on the library website for the first time this year. Technical changes that enhanced delivery of electronic resources included the implementation of Ebsco’s Integrated Search which provides simultaneous searching for many electronic resources, including the library catalog. The integrated search also ties into the link resolver to provide seamless delivery of full text articles. By participating with Ex Libris in field testing, Brackett Library was a worldwide leader in helping develop Voyager software for Linux servers. This provided the library an opportunity to move from Windows to the Linux platform creating a much more stable environment and a significant decrease in down time. Digitizing the Petit Jeans and other historical pictures from Harding history continues to be an interesting project for the staff and wonderful graduate assistants. Jim Bill McInteer’s granddaughter, Catherine Canterbury, worked diligently to digitally preserve Petit Jeans from the campus at Morrilton through the early 1960’s. Historic pictures are available through the Brackett Library Flickr account. Behind the scenes, the staff began the process of moving data into Ebsco’s Electronic Resource Management tool. This will provide online, searchable information of electronic resources including contracts, agreements, costs, etc. Reference expanded to include a Meebo instant messaging service with 240 questions answered. An additional 73 questions were handled through email and a total of 13,868 questions were recorded at the desk. The gate count increased by 3% this year. Librarians continue to review the collection before re-classing materials with Library of Congress call numbers. As a result of this effort, 12,099 books were withdrawn this year. Criteria for de-selection includes such things as the age of the material and circulation statistics. Many items have been replaced with more current materials.


Electronic reserve continues to be a popular option of faculty and students. Materials were accessed 7,921 times electronically and 3,205 print reserve items were checked out. Circulation of library materials continues to fluctuate from year to year with a slight decrease this year. Interlibrary Loan provided 3,113 articles or books to Harding faculty and students. Brackett Library’s goal of providing students and faculty with materials needed to support the curriculum continues but often in ways not even imagined ten years ago.

Ann Dixon Library Director

LIBRARY PERSONNEL

The library began the 2009-2010 school year with only one new staff member. Katherine Milner left in July to attend graduate school at the University of Arkansas. Her replacement, Nancy Eichman, accepted the position of Circulation Assistant and returned to Brackett Library after living away from Searcy for three years.


USAGE STATISTICS AT A GLANCE 2009-2010

Items Circulated 82,123 Total Reserve Items Used

Print 3,205 Electronic 7,921

11,126

Reference Questions Answered 13,868

Virtual Reference Email 73

Virtual Reference Instant Message 240

Total Classes Taught 114

Total Students 2,784

Databases Available 94

Online Database Searches 635,124

Online Full Text Journals Available 37,528

Print Journal Subscriptions/Gifts 959

Government Docs Available Online 89,214 ILL Total Transactions

Items Borrowed 3,368 Items Loaned 3,380

16,337

Student Worker Hours FTE staff: 5.41 10,822

Gate Count 373,041 Total Copies from Public Printers 1,955,840


REFERENCE SERVICES

Students continued to enjoy the updated plan of the Library’s main floor with its versatile furniture arrangement. The furniture and floor plan easily accommodate individual study or adapt to the needs of study groups. Laptop users appreciate the small tables which can be placed next to electrical outlets for ease of use. Three iMac computers were added for use by Library patrons, bringing the number of public computers to 42. However, computers are always in demand by library patrons, who came to the library 373,041 times during the year, almost a 3% increase from the preceding year. Students printed 1,955,850 pages in the Library during the last academic year, more than any other location on campus. Two new printers for public use were added after the year began and they provided much more dependable service.

The most extensive project undertaken by reference services personnel this year was the review of print reference materials. The semester-long effort reduced the space needed for the reference collection by almost 30%. The reallocation of this space provided room for twelve additional public computers and more study tables for the 2010 – 2011 academic year. Factors which facilitated the review of print materials were the electronic usage counts for print materials and the increased availability of reputable online reference materials.

Reference e-books allow students access to them 24 hours a day. An additional 19 reference titles were added to the reference e-book collection. Also, the “Credo Reference” database, containing almost 500 reference books was added to the collection.

Reference service expanded to accept questions via Meebo, an instant messaging service. During the fall and spring semesters, 240 questions were answered in this way. An additional 73 questions were handled through the Ask-a-librarian email service, bringing virtual reference service to a 413% increase. Details of reference transactions were recorded electronically for the first time during the fall and spring semesters. A total of 13,868 questions were recorded for the academic year.

Weekday reference services were primarily provided by Ann Hobby, reference librarian, and Katie Holmes, information services assistant. Lisa Burley, Gerald Cox, Ann Hobby, Henry Terrill, Jean Waldrop and Shirley Williams share the responsibility for these services during the evenings and on Sunday afternoon. All full time librarians shared the responsibilities for Saturday reference during the semester.

Ann Hobby, Reference Librarian Katie Holmes, Information Services AssistanT


SYSTEMS ADMINISTRATOR’S REPORT

This fiscal year was filled with improvements and enhancements to servers, software and services. The first set of enhancements was the addition of a collection of Harding historical photos shared digitally through an online photo sharing site called Flickr. There have been 5,482 images scanned, organized and tagged from Harding’s earliest picture to the late 1980s. Another enhancement that has received many positive comments has been the digitization of the Petit Jean yearbook. There are currently over 50 years worth of Harding yearbooks available to the public. A smaller related project included digitizing some Harding historical audiovisuals. There are currently 15 videos in iTunes that represent some of the National Educational Program lectures, Cold War cartoons, and various Harding slide shows from the 70's and 80's. This year's library graduate assistants, Jenny Thurston and Catherine Canterbury, put many hours of labor, love, and effort into the photo and yearbook projects. The second major enhancement to services was the implementation of EBSCO's Integrated Search. This service allows users to simultaneously search many of the library's electronic resources, including the library catalog. This new service also ties into the link resolver to allow for seamless delivery of full text articles. Integrated Search is a powerful research tool for faculty and students. Brackett Library was on the cutting edge this year as the first implementers of ExLibris' Voyager product in a Linux environment as well as first world-wide implementers of EBSCO's Electronic Resource Management system. Brackett Library was invited by ExLibris to participate in the Voyager Linux field testing which involved two rounds of tests between mid-October and late November. Being a field test site gave staff the ability to explore the Linux environment before going live in January. Voyager has been much more stable in the Linux environment and there has been a significant decrease in down time for Voyager since the migration. EBSCO's new ERM product, released in February, will be a significantly helpful tool for library staff once all the data is entered into the management tool. Data entry is a time consuming process and is expected to take many months to complete. Smaller, but still significant changes this year included:

• Migration from Serials Solutions, an e-journal management service, to EBSCO A-to-Z service. This service tracks e-journal and e-book subscriptions, provides MARC records for e-titles, and offers collection management and reporting capabilities

• Replacement of 14 staff computers (51% of our total staff use computers) • Configuration and implementation of a mobile interface for our EBSCO

databases • Modification of color schemes and logos in EBSCO interfaces to match the

library's look and feel of web site and OPAC • Brenda Breezeel, Systems Librarian


SERIALS, ELECTRONIC RESOURCES, DOCUMENTS AND SPECIAL

COLLECTIONS

Government Documents Federal government publications were received from 1964-2002 and Arkansas state publications from 1981-2009 as a part of the depository program. Brackett Library will no longer receive Arkansas state publications through the Arkansas State Library. The Marcive online documents service allows access to approximately 89,000 federal publications online through the library catalog. Less than 1,800 federal documents remain in the collection and since those are very dated they will soon be discarded.

Henry Terrill, Librarian Rachel Gibbs, Assistant

Electronic Resources Additional electronic books for the Reference collection were added during the year from the Gale Reference and Oxford University Press Reference collections. Over 3,600 titles were added to the online access for the campus in several databases (The Cochrane Library and Credo Reference Collection were major additions). With the purchase of a new software package, Ebsco’s Electronic Resource Management Tool, the licenses, payments and access information for all of the electronic resource packages may be tracked more efficiently in the future.

Henry Terrill, Librarian

Serials Department Some journal titles were dropped from the current subscriptions due to the addition of online versions of the same journals. The slight increase of sixteen journal titles, in print, was greatly enhanced by the electronic access to approximately 37,500 titles in the full text online format. Brackett Library now receives 967 periodical subscriptions in print format. Processing of standing orders continued to transition to the Serials Department during this fiscal year. All standing order titles have been evaluated as received and 64 were dropped from future delivery. The remaining 393 will be further evaluated for usefulness in future years.

Henry Terrill, Librarian Janice Luna, Assistant


CIRCULATION DEPARTMENT

The 2009-2010 academic year began with a new Circulation Assistant, Nancy Eichman, replacing Katherine Milner who left to attend graduate school. Nancy, who had worked at Brackett Library several years ago, was a welcome addition to the staff, bringing with her experience and dedication to the department.

The Circulation Department performs many duties in the management of the library’s collection including overseeing approximately 40 student workers. Student worker training was moved from Blackboard to Moodle allowing students to do online training before the fall orientation meeting. Student workers continue to enjoy activities planned by the Circulation Department, such as Soup Day and Goody Plates.

In addition to the daily tasks that are involved in large amounts of items going in and out, the Circulation Department continues to assist in the ongoing shifting required to

accommodate the growth of the Library of Congress reclassification process project. Workers also prepare reclassed books for shelving during the final process and are involved in discarding for weeding. The department continues to work closely with the Harding Graduate School of Religion in Memphis where items are processed through Call Slip requests.

This past year, the Circulation Department also increased library outreach by participating in

the Trunk or Treat program, sponsored by the College Church of Christ, which coincided with Homecoming. The library handed out over 300 books to children in the community. This was Brackett Library’s second year to help organize the Alumni Author Book Signing that occurred over Homecoming weekend. The library hosted a Scholastic book fair in the spring with money and books going to the Para Cristo mission in Nicaragua. The Faculty Favorites program continued for third year in which faculty members recommended books and were featured on READ posters in the library and the student center. Dr. Burks and Keith Cronk’s reading of “Night Before Christmas” remains a popular activity. Circulation Transactions A total of 90,441 circulation transactions (including charges, renewals, and reserve items) were handled by the Circulation Department. Of those transactions, approximately 69% were attributed to students, which included Academy, Graduate, Undergraduate, and HUGSR students; 13% to faculty and staff; and 18% to Courtesy patrons, including ARKLink, Staff Family, Honors Symposium, and VIPs. Over 11,000 of those items were for physical and electronic reserve items. There was a decrease in use


of print items as Brackett Library offers more online resources through the increased collection of electronic databases and electronic books. In-house usage increased this year, showing that students are coming to the library to read the books. In-house usage of materials is tracked for one month in the fall semester (October) and one month in the spring semester (April). Total in-house usage for the school year was estimated at 25,818 items which is an increase over last year’s 22,793 items. Over the course of the school year, over 7,600 courtesy notices were sent out to patrons with the majority of these sent through email. This number is similar to last year, indicating that library users are considerate of due dates. The patrons are still offered the choice of renewing items online through the “My Library Account” option that is available to them.

ARKLink The ARKLink card service remains steady, with 34 new cards being issued this school year. This is a slight increase from last year. An ARKLink card allows students access and borrowing privileges from other colleges and universities in the state of Arkansas. Brackett Library registered four circulation transactions for patrons from other institutions.

Course Reserves Faculty members continue to use course reserves each semester to provide access to materials for specific classes. There were 3,205 charges for in-print items, which is similar to the previous year. E-reserves, electronic copies of materials, are still popular with the students, enabling them to access items on or off campus. Only 21 faculty members participated this school year, a decrease from the 29 who participated last year. There were only 7,921 “hits” for the 2009-2010 academic year. Numbers show a decrease by more than half for electronic reserve items since last year which could be a result of stricter enforcement of copyright policies concerning e-reserves. The largest amount of usage with electronic reserve items was shown to be at the end of January. This year, Tuesday was the day of the week that e-reserve items were used the most. Policies and procedures continue to be updated in this area to reflect the changes in copyright laws and usage of the program.


Student Personnel Without the excellent group of student workers, library operations would be limited and services would be impossible to maintain in several areas. Student workers staff the library’s Circulation desk and Information desks, assist the Technical Services Department in cataloguing and reclassifying library materials, process and re-shelve materials for the Serials department, fill Interlibrary Loan requests, mend books, shift the collection and shelve books plus shelf-reading to maintain the accuracy of the collection. This outstanding group of student workers accounted for 10,821 total hours for the school year 2009-2010. There were 7 students who worked over the summer sessions, with 38 students being employed in the fall and 40 students working in the spring semester. They worked an average of 216 hours a week. Brackett Library also celebrated National Library Worker’s Day in April showing appreciation for the excellent work provided by student workers. They were featured on the READ poster for this month and given a smaller version of the poster along with coupons to eateries on campus.

Jean Waldrop, Circulation Librarian Nancy Eichman, Circulation Assistant


E-LEARNING AND INSTRUCTION DEPARTMENT

2009-2010 proved to be another year of growth for the E-Learning and Instruction department of Brackett Library. Increased interaction with students and faculty within the Colleges of Pharmacy and Communication Disorders provided the majority of the increase in instruction numbers. Although many classes still continued to meet in the Library Lab, most graduate level programs requested that librarians meet with students in their building, providing an opportunity for instructors to interact with students in their own environment. Both formats were favorably received. Due to librarians’ schedules, drop-in workshops were put on hold for the 2009-2010 academic year. Even without Brackett Breakouts, the total number of students who met with librarians increased by 1.5% in 2009-2010.

Liaison activities continued throughout the school year. Each librarian met with at least one faculty group, for a total of 10 meetings which included 78 members of the teaching faculty. Liaison activities ranged from one-on-one meetings to introduce new faculty members to library services and resources to meetings with entire departments. Harding’s transition to Moodle allowed for a larger presence within classes using the course management system. In addition to having a link to the library home page on the main Moodle site, each Moodle class included three permanent links that allowed students to search for books, search for articles, or contact a librarian for help.

0

500

1000

1500

2000

2500

3000

1

Students Receiving Instruction 2006-2010

2007

2008

2009

2010


The primary task of the department continued to be Information Literacy instruction within a classroom setting. Librarians met with 114 classes, which included 2,784 students. Participating librarians were E-Learning & Instruction Librarian Lisa Burley, Interlibrary Services Librarian Gerald Cox, Library Director Ann Dixon, Reference Librarian Ann Hobby, and Circulation Librarian Jean Waldrop. Voluntary evaluation of library instructional services was conducted via a survey housed in Google documents. A total of 224 students responded, which is almost ten percent of students attending classes who completed the form. Responses showed a favorable response to both the content and organization of Information Literacy classes.

Lisa Burley, E-Learning and Instruction Librarian

SURVEY OF STUDENTS ATTENDING LIBRARY INSTRUCTIONAL CLASSES

I think the class was organized and flowed smoothly.

Strongly

Disagree

Strongly

Agree

1 - Strongly Disagree 0 0%

2

3 1%

3

7 3%

4

61 27%

5 - Strongly Agree 150 67%


I could understand what the librarian presented.

Strongly

Disagree

Strongly

Agree


2

1 0%

3

8 4%

4

51 23%


After today's class, I am more likely to use the library for my research.

Strongly

Disagree

Strongly

Agree


2

3 1%

3

26 12%

4

58 26%



TECHNICAL SERVICES ANNUAL DEPARTMENT

During the 2009-2010 year numerous activities were carried out by Technical Services. Reclassification of stack books to the Library of Congress system reached Dewey 338.5 and numerous items selected for retention from the US Document and Faculty Development collections were also reclassified and moved. Weeding continued in the foreign language and art sections in conjunction with the appropriate faculty members.

There was an increase both in OCLC records created (143) and those enhanced (395). Statistics for Bibliographic Notification records (contents notes) are no longer provided by OCLC but the number received appeared to be no less than last year (1,380). Because dealing with the contents notes is very time consuming, a student worker was hired to handle the less problematic records.

Standards were written for Voyager item records and shared with another department as well as being recorded in Google Sites. Maintenance was performed on Voyager database records when order-level bibliographic records were reviewed and cleaned up. Materials having process-level records were searched again to see if an OCLC record was available. Subject access in Voyager was improved when additional Bible commentaries in the reference collection were changed to individual bibliographic records and work continued on the cataloging of Harding LPs and CDs. The first ever review of the Author Number Authority file was undertaken and changes were made in a few Brackett Library call numbers in order to avoid conflict with call numbers assigned by the Library of Congress.

Several adjustments were made as a Voyager upgrade was installed and three out of four computers in Technical Services were replaced. In addition, the new Classification and Shelflisting Manual from the Library of Congress was studied thoroughly, along with Arlene Taylor’s Understanding FRBR.

Work in the reclassification project was forced to stop for two weeks while a few librarians weeded the early Dewey 300s again, more aggressively. The resignation of a student worker at mid semester in the fall also slowed progress in this project. In spite of these obstacles, approximately 5,720 books were reclassified. Regular processing of newly received materials continued on schedule with 3,027 items created for Brackett Library, 44 for the Music Dept. and 17 for the College of Pharmacy. This included 323 pieces of media and 8 microfiche books. Total withdrawals processed by Technical Services in all disciplines soared to 12,099 books and 38 media items with the majority coming from reference and stacks 300s.

Shirley Williams, Technical Services Librarian Rachel Gibbs, Technical Services Assistant


INTERLIBRARY SERVICES DEPARTMENT

The overall number of requests received by the Interlibrary Services Department of Brackett Library increased again this year. However, both the number of items actually received from other libraries and the number of items actually sent to other libraries decreased. The number of items received from other libraries decreased 2% this year, while the number of items sent to other libraries decreased by 37%. Though overall

transactions increased by 17%, there was an increase of 55% in the number of requests from other libraries not filled by Brackett Library. 95% of the requests made by our students, faculty, and

staff were filled while only 18% of the requests made by other libraries were filled. The major reason for this is that so many of the most recent issues of the electronic journals Brackett Library holds are embargoed for 6-18 months, while the ability to indicate this in the resource sharing databases is unavailable. Therefore, borrowing libraries, believing Harding holds issues of journals that have not yet been received, will request articles and must be denied since the issues are not available to us.

The LinkOut service implemented last year through Docline, the National Library of Medicine's automated interlibrary loan system, has gone well. Medical students and faculty are able to more easily identify which journals are available to them while doing their research in the PubMed databases. This service provides “links out” from the retrieved records in the PubMed database directly either to the Brackett Library catalog (for retrieving print copies of the item) or to the electronic copy of the item when it became available in a subscribed database.

Analysis of the statistics provides a few insights into the service Brackett Library provides its patrons. The decrease in the number of interlibrary requests is a strong indication that Brackett Library is providing for the research needs of its patrons more completely with its own collection. Students and faculty are increasingly more likely to find what they need in the local collection of the library’s print and electronic resources. The high percentage of requests filled by the department for Brackett Library patrons is an indication of the staff’s high degree of dedication to service as well as their

17%

14%

2%1%

66%

Kinds of Interlibrary RequestsITEMS BORROWED

ITEMS LOANED

REQUESTS CANCELLED OR RETURNED TO PATRONSREQUESTS ORDERED BUT UNFILLED

REQUESTS ANSWERED NO TO REQUESTING LIBRARIES


The increase in the number of requests from other libraries is also an indication of the growing strength of Brackett Library’s collection. The number of holdings listed in Docline increased from 963 to 1009 this year. This is due to the growing collection of medical journals as well as to the ongoing entry of Brackett Library holdings in the database of the Docline service.

Seventy-eight percent of all borrowed photocopies were sent to Brackett Library electronically through the Ariel service of Infotrieve. U.S. This has stayed the same for the last three years. Articles were sent by email attachment this year 15% of the time

compared to 17% last year. Library Mail was used for sending only 2% of the photocopies requested by Brackett Library patrons. All other methods of delivery, such as FAX and courier accounted for the remaining 5%.

Email attachment remains the main method of delivering photocopies to other libraries. Eighty-eight percent of all articles were sent by this method. Only 11 % of photocopies were sent by Ariel this year. All other methods of delivery (USPS, FAX, etc.) accounted for less than 1% of photocopy deliveries to other libraries.

Borrowed items were sent from lending libraries 50% of the time by the Trans-Amigos courier, the same as last year. U.S. Mail was used by lending libraries to send items 42% of the time, again the same as last year. Other methods accounted for the remaining 8%. Of the loaned items Brackett Library shipped books to other libraries, 23% were shipped by the Trans-Amigos courier, reflecting no change from last year. The other 77% were shipped via U.S. Mail at Library Mail rate.

Expenditures of $4,751.22 for borrowing were down slightly this year from what they were last year. Of that amount, about $2,120.82 was spent in the Buy vs. Borrow program where the library purchases books our patrons request rather than borrow them from other libraries. This shows the success of that program where even though the cost has gone down, almost half of it is spent for materials that will stay in our collection rather than return to a lending library.

Income from loaned items (photocopies only – we do not charge for loaned books) this year was down to $212 from $374 last year.

Gerald G. Cox, Interlibrary Services Librarian Debbie Johnson, Interlibrary Services Technical Assistant

8723

8836

1260

8 1400

5

1633

78000850090009500

1000010500110001150012000125001300013500140001450015000155001600016500

2005-5006 2006-2007 2007-2008 2008-2009 2009-2010

Total Transactions


BOOKS LOANED

BOOKS BORROWED

ARTICLES LOANED

ARTICLES BORROWED

SUMMARY OF TOTAL TRANSACTIONS, 2009-2010 2008-2009 2009-2010 % CHANGE ITEMS RECEIVED FROM OTHER PROVIDERS 2,764 2,536 -2% BOOKS AND OTHER MATERIALS 1,204 1,093 -9% ITEMS PURCHASED 105 84 -20% BORROWED RENEWAL REQUESTS 213 165 -23% PHOTOCOPIES OCLC 1,189 1,269 +7% PHOTOCOPIES DOCLINE 53 90 +70% ITEMS SENT TO OTHER LIBRARIES 3,650 2,307 -37% BOOKS AND OTHER MATERIALS 929 894 -4% PHOTOCOPIES OCLC 587 500 -15% PHOTOCOPIES DOCLINE 2,134 913 -57% REQUESTS CANCELLED OR RETURNED TO BRACKETT PATRONS 338 337 0% REQUESTS ORDERED BUT UNFILLED 279 174 -38% REQUESTS ANSWERED NO TO REQUESTING LIBRARIES 6,976 10,818 +55%

TOTAL TRANSACTIONS 14,005 16,337 +17%

894

1,093

1,413

1,359


General222,680

Specific412,444

Online Database Usage 2009-2010

General

Specific

General Academic Search Premier Article First Country Watch Credo Reference Ebsco Publishing Citations Electronic Book Electronic Collection Funk & Wagnall’s New World Encyclopedia GPO Monthly Catalog Image Collection Ingenta JStor Library Catalog Marquis Who’s/Who Net Library New York Times Newspaper Source Papers First Periodical Abstracts Proceedings First The American Heritage Dictionary, 4thed Turnitin Wilson Select First World Almanac World Cat

Discipline Specific ABI/Inform Agricola American History & Life American Chemical Society ATLA Religion BioOne Abstracts/Index Business Source Elite

Children’s Literature Comprehensive Christian Periodical CINAHL with Full Text Clase & Periodica ComDisDome Community of Scholars Social Science Computer Science Index Consumer Health Complete Contemporary Authors Contemporary Literary Criticism Select Datamonitor Company Profiles Dissertation Abstracts Ebsco Animals Education Research eMedicine ERIC ESA Facts and Comparisons Facts on File FAITS Family Studies Abstract Gale Literary Index Gale Literature Criticism Gale Something About the Author GEO Base Green File

Health Source: Consumer Health Source: Nursing Historical Abstracts

Hoover’s Company Records Humanities Abstracts IDIS Legal Collection LexiComp

LexisNexis Academic Universe Library, Info Science, & Technology Literary Criticism MAS Ultra-School Education Master File Premier MD Consult MedLine Micromedex Middle Search Plus MLA Directory of Periodicals MLA International Bibliography New Testament Abstracts Old Testament Abstracts Physical Education Index Primary Search Professional Development Collection PsychINFO PubMed Regional Business News Religious & Theological Abstracts Research Starters-Business Research Starters-Education Science Direct SocINDEX with Full Text STN Teacher Reference Center TOPIC Search Value Line Vocational & Career Collection WebMD Web Resources Related to: PE, Natural Science, SocSci/Humanities World Cat Dissertations/Thesis World History Collection


Database With No Statistical Reports

2009-2010

American Religion Data Archive General OneFile

ArchiveGrid Gospel Advocate Obituary Index

Arkansas Legal Index Guide to Social Science & Religion in Periodical Literature

Basic BIOS IPA Source

Biological & Agri Index NCBI: Bookshelf

CAMIO NCBI: Entrez

Clinical Pharmacology NCBI: SiteSearch

Cochrane Library Nutrition Abstracts & Reviews

Columbia Encyclopedia OMIA

Communication Abstracts OMIM

Criminal Justice Abstracts Periodical Abstracts

Directory of Open Access Journals Plant Science (JSTOR)

DynaMed Psych First

Education Journals Restoration Serials Index

American Religion Data Archive Social Science Abstracts


Online Database Usage Stats

2009-2010

Discipline Specific

Database 2006/2007 2007/2008 2008/2009 2009/2010

BUSINESS ABI/Inform Complete

Searches 16,458 14,508 19,622 Business Source Elite

Searches 4,964 5,970 7,773 7,954 Datamonitor Company Profiles Authority

Searches 10 Hoover’s Company Records

Searches 16,557 12,538 10,917 16,477 Regional Business News

Searches 824 999 3,230 2,623 Research Starters-Business

Searches 3,289 18,981 Value Line

Searches 202 200 2,374 5,306 Vocational and Career Collection

Searches 2,391

COMMUNICATION DISORDERS Communication Disorder Domain

Searches 1,606 2,038


Database 2006/2007 2007/2008 2008/2009 2009/2010

COMPUTER SCIENCE Computer Science Index

Searches 1,015 892 3,001 2,638 FAITS

Searches 650 590 860 796

EDUCATION Children’s Literature Comprehensive

Searches 408 Dissertation Abstracts

Searches 145 85 200 67 EBSCO Animals

Searches 514 641 2,913 250 Education Research

Searches 1,981 7,053 8,213 8,133 ERIC

Searches 12,159 14,849 15,377 17,156 MAS Ultra-School Edition

Searches 1,227 1,142 3,788 2,912 Middle Search Plus

Searches 1,143 1,219 3,745 2,956 Primary Search Searches 1,144 1,218 3,971 3,430 Professional Development Collections + Subjects

Searches 2,076 2,449 4,561 4,727


Database 2006/2007 2007/2008 2008/2009 2009/2010 Research Starters-Education

Searches 3,095 18,847 Teacher Reference Center

Searches 2,779 2,985 TOPIC Search

Searches 2,125 2,112 4,676 3,611 World Cat Dissertations and Thesis

Searches 80 38 19 36

HEALTH SCIENCES CINAHL with Full Text

Searches 14,978 11,428 19,195 18,957 Consumer Health Complete

Searches 92 Consumer Health Complete-EBSCO

Searches 2,384 iMedicine

Searches 3,638 4,190 3,700 5,233 Facts and Comparisons

Searches 6,752 3,948 Health Source-Consumer

Searches 2,377 2,667 5,096 4,481 Health source-Nursing

Searches 3,275 3,860 6,420 5,512 IDIS

Searches 65 80 LexiCom

Searches 3,009 17,504 MD Consult

Searches 1,515 1,967 3,751 9,342


Database 2006/2007 2007/2008 2008/2009 2009/2010 MedLine

Searches 11,431 MicroMedex

Searches 226 21,714 14,449 unavailable PubMed

Searches 586 WebMD: eMedicine Clinical Knowledge Base-Institutional Education

Searches 276

HUMANITIES Contemporary Authors Searches 217 Contemporary Literary Criticism Select

Searches 25 Gale Literary Index

Searches 221 Gale: Something About the Author

Searches 529 Literary Criticism Online

Searches 533 Humanities Abstracts

Searches 5,003 7,378 12,423 7,371 Master File Premier Searches 1,791 1,587 3,877 3,246 MLA Directory of Periodicals

Searches 1,534 1,413 3,774 2,994 MLA International Bibliography

Searches 5,984 5,066 5,703 4,913


Database 2006/2007 2007/2008 2008/2009 2009/2010

KINESIOLOGY Physical Education Index

Searches 170 572 Web Resources Related to Physical Education

Searches 127 555

LAW Legal Collection

Searches 1,265 1,433 3,467 3,390 LexisNexis Searches 9,774 6,992 2,261 3,631

LIBRARY SCIENCE Library Information Science and Technology

Searches 1,075 944 3,213 2,754

RELIGION ATLA Serials and Hierarchical Scripture Authority

Searches 25,341 23,249 22,629 35,180 Christian Periodical

Searches 4,268 3,685 New Testament Abstracts

Searches 1,611 1,518 3,142 2,669 Old Testament Abstracts

Searches 969 1,842 3,092 2,507 Religious and Theological Abstracts

Searches 138


Database 2006/2007 2007/2008 2008/2009 2009/2010

SCIENCE American Chemical Society

Searches 1,479 1,688 1,708 3,333 Agricola Searches 5 22 73 4 Bio-One

Searches 261 588 2,642 6,542 Ecological Society of America

Searches 202 301 GEO BASE

Searches 40 2 PsychINFO

Searches 11,681 13,440 19,254 22,145 Science Direct

Searches 2,064 3,829 4,012 4,825 Social INDEX with Full Text

Searches 41 8,488 16,510 15,866 STN

Searches 494 281 441 743 Web Resources Related to Natural Sciences

Searches 5 31

SOCIAL SCIENCE American Historical Abstracts (HA)

Searches 648 2,791 9,365 5,377 American History and Life (AHL)

Searches 820 3,229 11,089 8,126


Database 2006/2007 2007/2008 2008/2009 2009/2010 Clase & Periodica

Searches 66 267 134 7 Community of Scholars-Social Science

Searches 41 574 Facts on File

Searches 16 72 Family Studies Abstracts

Searches 1,102 1,485 5,385 6,407 Social Science Abstracts

Searches 6,263 1,660 0 0 Web Resources Related to Social Sciences/Humanities

Searches 24 24 World History Collection

Searches 3,642

Business, 73,364, 18%

Communication Disorders, 2,038,

0%

Computer Sci, 3,434, 1%

Education, 65,518, 16%

Health Sciences, 103,806, 25%

Humanities, 20,024, 5%

Kinesiology, 1,127, 0%

Law, 7,021, 2%

Lib Sci, 2,754, 1%

Religion, 44,179, 11%

Science, 27,011, 6%

Social Science, 62,168,

15%

Discipline Specific

Business

Communication DisordersComputer Sci

Education

Health Sciences

Humanities

Kinesiology

Law

Lib Sci

Religion

Science


Database Subscription Summary

2009-2010

A six-year look at how the popularity and need of databases has progressed.

LIBRARY HOLDINGS SUMMARY

2009-2010

Some journal titles were dropped from the current subscriptions due to the addition of online versions of the same journals. The slight increase of sixteen journal titles, in print, was greatly enhanced by the electronic access to approximately 37,500 titles in the full text online format. Brackett Library now receives 967 periodical subscriptions in print format.

Bound Periodicals and Microform Volumes

LAC 1,795 1,795 1,795 1,795 1,795 Annual Reports 644 649 646 0 0 A.R. Microfiche 4,407 4,407 4,407 0 0

TOTAL 45,170 45,459 46,603 42,061 39,272

2004/2005 2005/2006 2006/2007 2007/2008 2008/2009 2009/2010

53 60 74 73 74 94

05/06 06/07 07/08 08/09 09/10 Bound 16,112 16,417 16,554 16,721 14,667

Microfiche 9,502 9,508 10,484 10,792 10,230 Microfilm 12,710 12,683 12,717 12,753 12,580

Monographic Holdings

05/06 06/07 07/08 08/09 09/10 Total print 156,030 155,651 155,699 155,643 130,552

Total Non-Print 221,520 221,520 221,529 221,530 221,538


Government Document Holdings

U.S. Videos 17 15 15 15 15 TOTAL 3,881 3,860 3,709 3,493 2,630

Total Volumes in Library

Additional Holdings

Gov. Docs Online

54,174 54,174 62,974 78,872 89,214

E-Book Unique Title

0 0 49 4,010 7,266

Print Periodicals 1,130 1,147 1,171 1,052 967 Newspapers 8 8 8 8 8

Cassettes 4,943 4,956 4,956 4,945 4,953 CD-ROMS 644 671 690 731 758 CD-Audio 1,716 2,586 2,757 2,846 2,973

DVD-ROMS 2 2 6 8 12 DVD-Movies 192 297 548 660 774

Kits 209 212 216 217 219 Maps 676 680 683 683 685

Records 625 625 470 470 474 Software 115 108 104 102 98 Videos 999 1,002 1,006 1,001 1,008 TOTAL 80,877 81,912 96,174 118,601 146,937

05/06 06/07 07/08 08/09 09/10 U.S.Physical Vols 2,872 2,853 2,702 2,519 1,725

U.S.Microform Vols

992 992 992 959 890

05/06 06/07 07/08 08/09 09/10 426,601 426,490 427,580 422,727 393,992

05/06 06/07 07/08 08/09 09/10 Periodical

Unique Titles 15,444 15,444 20,536 22,996 37,528


Brackett Library Faculty and Staff

2009-2010

Ann Dixon, Library Director Associate Professor, B.A., 1968, Harding College, M.L.S. (ALA), 1996, Texas Woman’s University Ann Hobby, Reference Librarian Associate Professor, B.A., 1969, Harding College, M.Ed., 1971, Eastern New Mexico University, M.L.I.S. (ALA), 1995, University of Oklahoma Brenda Breezeel, Systems Librarian Part-time, B.A., 1993, Harding University, M.L.S. (ALA), 1997, University of Illinois-Champaign Urbana

Gerald Cox, Interlibrary Loan Librarian Assistant Professor, B.A., 1977, Harding College, M.L.S. (ALA), 1998, Indiana University


Henry Terrill, Serials, Electronic Resources, and Special Collections Librarian Professor, B.A., 1970, Angelo State University, M.S.L.S., 1973, Our Lady of the Lake University

Jean Waldrop, Circulation Librarian Instructor, B.A., 1983, Harding University, M.S., 2004, Texas A&M Commerce

Lisa Burley, E-Learning Librarian Instructor, B.A., 2005, University of Arkansas, Monticello, M.S.I.S. (ALA), 2008, University of Tennessee at Knoxville

Shirley Williams, Technical Services Librarian Professor, B.A., 1970, Abilene Christian College, M.A.T., 1974, Indiana University, M.L.S. (ALA), 1987, Texas Woman’s University


Winnie Bell, Professor Emeritus of Library Science B.A., 1949, Harding College, M.A. (L.S.)(ALA), 1961, Peabody

Debbie Anderson, Acquisitions Assistant 8 years completed, 16 Harding years

Launa Bookwalter, Administrative Assistant to the Director B. A., 2 years completed, 6 Harding years

Rachel Gibbs, Technical Services Assistant 21 years completed, 27 Harding years


Katie Holmes, Information Services Assistant B.S.W., 2 years completed

Debbie Johnson, Interlibrary Loan Assistant 14 years completed

Janice Luna, Serials Technical Assistant B.A., 2 years completed Nancy Eichman, Circulation Assistant B. A., 1 year completed, 4 Harding years


STAFF DEVELOPMENT

Date Name of Membership Librarians

2009-2010 American Association of Colleges of Pharmacy Jean Waldrop

2009-2010 American Library Association Gerald Cox, Lisa Burley, Ann Hobby

2009-2010 Arkansas Library Association

Gerald Cox, Ann Dixon, Lisa Burley, Henry Terrill, Jean Waldrop, Shirley Williams, Ann Hobby

2009-2010 ARKLink Henry Terrill, Ann Dixon

2009-2010 Associated Women for Harding Jean Waldrop, Ann Dixon

2009-2010

Association for Library Collections and Technical Services Gerald Cox

2009-2010 Association of Christian Librarians Lisa Burley

2009-2010 Association of College and Research Libraries Ann Hobby

2009-2010 Beta Phi Mu Ann Hobby

2009-2010 Christian College Librarians

Gerald Cox, Ann Dixon, Lisa Burley, Henry Terrill, Jean Waldrop, Ann Hobby, Shirley Williams

2009-2010 Medical Library Association Jean Waldrop

2009-2010 Reference and User Services Association Gerald Cox, Ann Hobby

2009-2010 South Central Chapter of the Medical Library Association Jean Waldrop

2009-2010 Southeastern Library Association Shirley Williams

2009-2010 Texas Library Association (Life Member) Henry Terrill


Date Name of Conference Attendees July 2009 AACP Annual Conference Jean Waldrop

May 2009 ALPS, Paraprofessional Conference

Launa Bookwalter, Janice Luna, Nancy Eichman

May 5-6, 2010 Amigos Online Conference

Henry Terrill, Ann Dixon, Lisa Burley, Gerald Cox, Shirley Williams, Jean Waldrop, Brenda Breezeel, Launa Bookwalter, Katie Holmes, Nancy Eichman, Rachel Gibbs, Janice Luna, Debbie Johnson, Ann Hobby

September 2009 Arkansas Library Association Lisa Burley, Henry Terrill, Ann Dixon October 2009 ARKLink Henry Terrill, Ann Dixon April 2010 ARKLink Henry Terrill, Shirley Williams May 19-22, 2010

Christian College Librarians Conference

Henry Terrill, Jean Waldrop, Lisa Burley, Ann Dixon, Brenda Breezeel

June 2009 Christian Scholars Conference Lisa Burley

July 7-8, 2010 Christian School Librarians Conference (Host)

Jean Waldrop, Lisa Burley, Ann Dixon, Launa Bookwalter

June 12, 2009 Circulation Conference Jean Waldrop

April 12-14, 2010 Computers in Libraries

Jean Waldrop, Ann Dixon


Date Name of Presentation Presenter

June 22, 2009 “Amazing Race”-Pharmacy Camp, College of Pharmacy

Jean Waldrop

May 2010

“Just Another Day in the Office” Christian College Librarians Conference

Lisa Burley, Jean Waldrop

August 2009 Family and Consumer Science Dietitics

Henry Terrill

August 2009 Library Liaison Training Ann Dixon

August 2009 New Faculty Orientation Ann Dixon

July 2009

Web 2.0: The Journey Continues Christian School Librarian’s Conference

Lisa Burley

Date Webinar, Workshop, and other Training Attendees

November 3, 2009

ABI/Inform Webinar

Jean Waldrop, Shirley Williams, Ann Hobby, Gerald Cox, Lisa Burley

Spring 2010 Copyright Workshops

Ann Dixon, Lisa Burley, Ann Hobby, Gerald Cox, Jean Waldrop

September 2009

Desk Stats Webinar

Shirley Williams, Ann Hobby

November 2009 Lexis Nexis Webinar

Lisa Burley, Shirley Williams, Ann Hobby, Jean Waldrop

March 2010

“Now’s the Time: Understanding Electronic Health Record Maze and Health Sciences Librarians’ Role” Webinar

Jean Waldrop, Ann Dixon

December 2009

ALCTS E-Forum: Openng Doors to Hidden Collections Webinar

Gerald Cox

October 2009 Copyright Considerations for E-Reserves Webinar

Jean Waldrop, Ann Hobby,

March 2010 Credo Reference Webinar Shirley Williams, Jean Waldrop

April 2010 Directions in Metadata Webinar with Karen Coyle

Gerald Cox

Fall 2009 EBSCO Host Integrated Search System Webinar

Lisa Burley, Shirley Williams, Jean Waldrop

July 2009 Gale GreenR Database Webinar



July 2009 Gale History Resource Center Database Webinar


2009-2010 HUGSR Serials Assistance Henry Terrill

April 2010

Improving Nursing Practice with Information and Technology Webinar

Jean Waldrop

June 2010 Making the Most of RDA Tooklits Open-Access Period Webinar

Gerald Cox

April 2010 Maximize the Value of OCLC Cat Subscription Webinar

Shirley Williams

May 2010 Mold Prevention and Remediation Webinar

Gerald Cox

June 2009 Moodle Introductory Training Harding University

Jean Waldrop

February 2010 OCLC Tech Service Presentation at ALA MidWinter

Shirley Williams

September 2009

OCLC Webinar Expert Community Wrap-up

Shirley Williams

July 2009 OCLC Webinar on E-Resources and Archives Products

Henry Terrill

June 2009 OCLC Webinar Parallel Records Shirley Williams

October 2009 Odyssey Webinar Gerald Cox

October 2009 RDA and OCLC Webinar Gerald Cox, Shirley Williams

February 2010 RDA Toolkit Shirley Williams

August 2009 Training: Human Resources Ann Hobby

October 2009 Training: Meebo IM System Ann Hobby, Katie Holmes

November 2009 WorldCat Local Metasearch Webinar

Gerald Cox, Shirley Williams,


Date Committees On Campus Member

2009-2010 Academic Affairs Ann Dixon (ex officio)

2009-2010 Academic Integrity Committee Gerald Cox

2009-2010 Academic Leaders Ann Dixon

2009-2010 Advisory Board of the Ronald McNair Program

Ann Dixon

2009-2010 Broadaway Endowment/Scholarship

Ann Dixon, Rachel Gibbs, Shirley Williams

2009-2010 IS&T Consultative Committee Ann Dixon

2009-2010 IS&T Management Ann Dixon

2009-2010 Traffic Appeals Committee-Chair

Henry Terrill

2007-Present Women’s Ministry Planning Committee

Lisa Burley

Date Committes-Professional Member

2009-2010 ALA-Cataloging and Classification

Gerald Cox

2009-2010 ALA-Sharing and Transforming Access to Resource Section

Gerald Cox

2009-2010 Amigos Fellowship Selection Committee

Ann Dixon

2009-2010 ARK Link Executive Committee (Treas)

Henry Terrill

2009-2010 ARK Link Governance Committee

Henry Terrill

2009-2010 ARK Link Resource Sharing Ann Dixon

2009-2010 Christian College Librarians Scholarship Committee

Lisa Burley

2009-2010

Christian College Librarians, Executive Committee, (Sec/Trea)

Henry Terrill

2009-2010 College and University Division-AR Library Association

Ann Dixon

2009-2010 Editorial Committee, CCL Proceedings

Lisa Burley


2008-Present

Libraries/Educational Resource Section Membership Committee for AACP

Jean Waldrop

2009-2010

Nursing and Allied Health Resource Section Shuffle Committee for MLA

Jean Waldrop

2008-Present

South Central Chapter Membership Committee for SCC/MLA

Jean Waldrop

Date Sponsor/On Campus Activities/Community Member

April 2010 Bison Days Library Coordinator, Lisa Burley

Ann Dixon, Gerald Cox, Shirley Williams, Ann Hobby, Henry Terrill, Launa Bookwalter, Jean Waldrop, Lisa Burley, Janice Luna, Rachel Gibbs, Nancy Eichman

2006-Present Chi Kappa Rho Sponsor Jean Waldrop

2009-Present One Lovely Heart Ministry (for widows) Jean Waldrop

2008-Present Regina Social Club sponsor Lisa Burley

2009-Present

Sunday Morning Assistant at Searcy Healthcare (Sunday morning worship)

Shirley Williams

2008-Present UAMS Medical School Parents’ Club Board

Ann Hobby

2007-Present White County Quilting Guild Jean Waldrop

2009-2010 White County Spelling Bee Ann Dixon, Lisa Burley

Date Other: (i.e. RSI Indexing, awards) Staff

2008-Present RSI Indexing Jean Waldrop, Gerald Cox


Library Committee 2009-2010

Ed Wilson, Chair Tim Baird Scott Carrell Ann Dixon John Fortner Bill Yates (replacing Susan Grace) Ken Hammes Paul Haynie Karen Horton

Mike James Elizabeth Lee (replacing Johnetta Kelly) Ken Olree Mike Plummer Vann Rackley Marvin Robertson Terry Smith Henry Terrill John Williams Student Committee Members: Lisa Wagar Drew McCanless


APPENDIX 1


USER SURVEY In April, 2010, Brackett Library conducted a trial online survey of faculty, staff and students concerning their experience in the library on that day. Respondents included 5 faculty or staff, 3 graduate and 21 undergraduate students. Nine of them frequent the library from 1 to 3 times a week; four from 4 to 6 times a week; eight more than 7 times a week and four who were not regular users of the library. The most frequent concerns expressed by students were the lack of study areas that were quiet, the shortage of group study rooms and the need for more computers. Noise in the library is a concern recognized by the library staff who try to contain most noise to the ground floor. A more comprehensive survey is planned for the spring of 2011.

Please share with us what you really liked about your library experience.

Faculty/Staff Responses: • Great service

• I did not have to wait at all! Everyone was friendly and eager to help.

• The workers are all very helpful and friendly

• Friendly staff.

• Open spaces, it has life in it, the coffee,

Graduate Student Response:

• I like the helpfulness of the staff and I LOVE the new "ask-a-librarian" feature online.

• The librarians and workers are a great help and always friendly and willing to provide information that I'm looking for.

• Coffee

Undergraduate Student Response:

• It’s quiet

• It was quick and painless. I was able to come in, search for what I wanted, find it and then check my items out.


• The workers were very friendly and helpful, and I was able to find the books that I needed easily.

• I found my books.

• I enjoy that everything is well organized and consistent and that I'm quickly helped with any and all problems

• The atmosphere is great!

• I enjoy the atmosphere of studying.

• The staff and their incredible smiles, specifically Lisa and David Thornton.

• The friendly nature of the staff

• The coffee shop! It’s my reward to myself for coming to the library to study.

• Comfy chairs with the window on the second floor.

• Variety of reading books (the ones that aren't research).

• Newspapers and magazines. Jean Waldrop, Brenda Breezeel (don't wash your passport), Lisa Wagar, Erin Joy Bullough, and Matt West.

• Great place to study and find information.

• J.T. Hill

• Second floor is great when I need to study in silence.

• The reference librarian is awesome

• That it was relatively quiet.

• Everyone was friendly.

• I like the quiet, serene atmosphere, where I can study without being disturbed.


• It's quiet. I like the ready access to coffee. • I love that there are areas for group work as well as

areas for individual work. I also like that there is a Java City here for people like me who need to snack while studying (usually to stay awake!).

• I think the library is doing an excellent job. The recent additions of a coffee shop and more tables downstairs are particularly appealing. The library seems to cater to students who wish to study in groups downstairs while maintaining a quiet environment for individual study upstairs. I am a senior and have thoroughly enjoyed my experiences at the library this year.

• I like how there are different places in the library for different types of people. There are quiet study areas for people who like studying where it is quiet, and then there are also group study places for people who like some type of background noise for their studying.

Please share with us what you would like to see change within the library. Faculty/Staff Responses: • Offices for your staff

• Nothing

• I'd like to see a wider (and newer) selection of fiction.

Not so much the Christian fiction, but the best-sellers.

• Sometimes there aren't enough computer terminals.

• More spaces and fewer shelves on the ground floor.

Graduate Student Responses:

• The noise level has got to go! It is so hard to focus and get work done when people are so loud. ...as much as I love the coffee shop being in the library, it brought on a whole new level of talking and socializing that makes it difficult to get the things done that I need to. I don't have internet access so I don't have the option of going somewhere quieter.

• Either move computers upstairs for quiet study and


work or enforce the noise level downstairs. While I have been told that the first floor is now the "group study" area, there are no computers upstairs for students who need to get work done yet don't have laptops

• Noise reduction. The library has become a hang out place...way too much noise. I would study in pharmacy library but it is too small and there are not enough quiet study areas. The library time has to be extended.11pm? common!! Focus should be paid more to enforcing quiet study and more research facilities than people attire.

Undergraduate Student Responses

• More computers and study areas

• It’s good

• More small study rooms, please. Those things are very resourceful for studying when you need perfect, calm concentration.

• Not many books

• Add more recent publications to make the library more extensive

• The whole half-library of congress, half-Dewey

decimal system thing is really confusing.

• One thing that would help would be the library carrying course textbooks so that students can use them if a book is lost or stolen

• More computers are needed!

• Absolutely nothing

• I think the staff does an incredible job. I would like to see more small group studies spaces and more vaulted ceilings, but as I realize that is something that would require a renovation of the current facilities


• Having spent a lot of time studying in the library I realize that after a long time in the library the low ceiling and fluorescent lights can be draining. I think it would be beneficial to create some way of allowing more natural light into the building. An idea would be to utilize the empty property behind the library, thus cutting off the drainage issues associated with the parcel and providing more study space for the student body. I would go as far as to recommend creating a connected conservatory behind the library that would not only add to the natural beauty of the campus but would create a pleasant and nurturing environment for students to study in.

• An explanation sheet Library of Congress/Dewey decimal system. I've gotten confused since there are both.

• • More computers. Sometimes I have to wait awhile to

get one.

• More research books and databases. Maybe a mural and cathedral ceilings.

• Wish there was a few more quiet rooms upstairs.

• The library does tend to get crowded very easily. More space would be beneficial to help out with the number of students present.

• More computers!

• There isn't anything

• Nothing, it's great!

• More computers if at all possible

• I want the library to be cool place to go study, because I am in there all the time, and everyone thinks I'm a dork because of it.

• More little cell spaces where only one or two people can study.


• I don't really understand the new rule about no hot food. People spend a lot of time in here doing group work or individual study, and it's a pain to have to pack up everything, go eat, then come back and expect there to be a place for you to study. It gets busy in the library! Cold food like apples or celery is good for snacks, but sometimes you need something a little more substantial. I don't even understand why "hot" food is the problem. It's not like it would do less damage if spilled; that's determined by the consistency of the food, not the heat levels. Some of my friends think it's because it smells different. A sandwich with onions and mustard on it is just as offensive (if not more so) than fried chicken. I just think it's a silly rule that is more inconvenient than it's worth.

• I would not change anything about our library, other than possibly seeing it get bigger so more students can study.


Respondents

Faculty

Graduate Student

Undergraduate

0 2 4 6 8 10 12 14 16

Found or returned books

Media Center

Research

Coursework

Printing or Copying

Computers or Internet

Quiet Study

Online resources or databases

Group Study

What did you do in the library today?