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ANNUAL REPORT

2016

CAUDIT ANNUAL REPORT 2016


TABLE OF CONTENTSAbout CAUDIT 1

President’s Report 2

CEO’s Report 3

Transforming Teaching, Learning and Research 4

Providing Thought Leadership 6

Enabling Collaboration and Knowledge Sharing 8

Communities of Practice 10

Continuing Professional Development 12

CAUDIT Leadership Institute 14

CAUDIT Managers Program 15

Promoting Evidence-Based Practice 16

Delivering Strategic Procurement 18

CAUDIT Financial Overview for 2016 20

Strategy Review – Positioning CAUDIT for the Future 21

CAUDIT Governance Overview 22

CAUDIT Executive Committee Membership – 2016 23

CAUDIT Member Institutions and Representatives – 2016 24

CAUDIT Staff 28

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ABOUT CAUDITThe Council of Australian University Directors of Information Technology Inc (CAUDIT) is an incorporated entity. Our membership is drawn from higher education institutions in Australia, New Zealand, Fiji, Timor-Leste and Papua New Guinea, and the Commonwealth Scientific & Industrial Research Organisation (CSIRO), Defence Science and Technology Group (DSTG), and the Australian Institute of Marine Science (AIMS). Members are represented by their most senior information technology person.

Our visionCAUDIT’s vision is that leaders in Australian universities, Australian government and industry recognise that both CAUDIT and its members are important sources of strategic advice on using information technology in higher education.

Our missionCAUDIT’s mission is to enhance its members’ abilities as key strategic advisers on using information technology in higher education.

CAUDIT:

• fosters collaboration through sharing ideas, experiences and best practice among its members

• negotiates collective procurement agreements

• provides professional development• undertakes projects, and • carries out benchmarking in support of

teaching, learning and research

Our six strategic pillarsTo achieve its mission, in 2016 CAUDIT focused activity in six strategic pillars.

TRANSFORMING TEACHING, LEARNING AND RESEARCH

PROVIDING THOUGHT LEADERSHIP

ENABLING COLLABORATION & KNOWLEDGE SHARING

CONTINUING PROFESSIONAL DEVELOPMENT

PROMOTING EVIDENCE-BASED PRACTICE

DELIVERING STRATEGIC PROCUREMENT

Positioning CAUDIT for the FutureIn the last quarter of 2016, the Executive Committee initiated a review of CAUDIT’s strategic direction and objectives, which included interactions with CAUDIT Member Representatives.

Potential review outcomes are canvassed on page 21 of this Annual Report. They foreshadow changes in emphasis and function that ensure CAUDIT continues to add value for our members as they deal with the practical and strategic challenges and opportunities before the higher education and research sectors.

Agreed changes will begin to take effect from 2017. The Annual Report 2016 captures outcomes of CAUDIT’s activities aligned to the current strategic plan, expressed through the six strategic pillars.


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In sporting circles, 2016 was named the ‘year of the underdog.’ Of course, I am not suggesting CIOs are the ‘underdog’, but there is a sense the CIO role is moving from one of operational efficiency and enablement to one that is increasingly important in driving the strategic goals of their institutions. Information is recognised as one of the most important assets of our institutions in an era when cybercriminals are becoming more sophisticated. Technology is integral to universities’ core activities and a solid technology foundation is imperative to support

teaching, learning, research and innovation.

The year of 2016 has been another busy one for CAUDIT, its members and staff. Perhaps due to the changing nature of the CIO’s role, it is becoming increasingly difficult for members to allocate time to CAUDIT and its activities. This was recognised by members in a recent survey and is one of the challenges facing CAUDIT. However, despite the challenges faced, CAUDIT continues to achieve some great outcomes for members. Of particular note is the ACCC’s decision that CAUDIT procurement activities do not contravene the Competition and Consumer Act 2010 (Cth). Also of note are the 44 attendees at the CAUDIT Leadership Institute, and the 20 staff from CAUDIT members who completed the CAUDIT Management Program.

CAUDIT Executive has commenced working through feedback from the strategic planning workshop at the Spring Members Meeting and subsequent survey of members. Any proposed changes will be put to members at the Annual

General Meeting. The words of Jalaluddin Rumi – ‘Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself’ – may come from the thirteenth century, but they still resonate today. It would be easy to be complacent about CAUDIT’s future direction and to ‘tinker around the edges.’ Will this continue to meet the needs of our sector in the digital era? What CAUDIT is, and what CAUDIT becomes, is in the hands of its members. I urge you to make the time and commitment to ensure CAUDIT continues to serve its members well.

Finally, I would like to take this opportunity to thank the CAUDIT staff for their passion and commitment, and the CAUDIT Executive for their valued counsel, with a special thank you to Michael Kirby-Lewis. Kirby recently resigned from the CAUDIT Executive after seven years of service to the members, including a stint as President – a role I can attest is an extremely challenging one. Thank you, Kirby.

E Wilson, CAUDIT President

PRESIDENT’S REPORT

Elizabeth WilsonCAUDIT PresidentCIO, Edith Cowan University

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The start of 2016 saw CAUDIT continuing to deal with the intricacies of the data retention legislation, working with and providing advice to members on impact, the ‘ins and outs’ of ‘immediate circle’ and ‘same area’ definitions, and applications for exemption or funding to become compliant. Much was learnt by all! This was an excellent example of CAUDIT’s ability to respond to, and find a pathway through, the unexpected. CAUDIT established a fit-for-purpose team led by the CEO and including IT and legal staff from the universities, along with a representative from Universities Australia and specialist legal advice. This team dealt with the intricacies, maintained communication

flows, liaised with the Office of the Communications Access Co-ordinator, and pinned down a way forward for institutions.

Ten new Member Representatives (eight full members and two associate members) were welcomed, and provided with a ‘buddy’ and an introduction to CAUDIT. While looking at a number of membership enquiries, the Executive discussed a more formal approach to partnerships and will test this in 2017.

As cybersecurity continues to raise its profile, the CEO and the Chair of the CAUDIT Cybersecurity Community of Practice wrote a briefing paper on cybersecurity in higher education, at the invitation of the Business/Higher Education Round Table (B/HERT).

We engaged with the Digital Student Data project initiated by the Heads of Student Administration (HoSA) group and coordinated through Higher Ed Services (HES). Again, CAUDIT provided advice to the project and member representatives, and maintained a communication pathway. Interaction with our international colleagues continued in several ways, including release to all CAUDIT

members of the CAUDIT HE EA Reference Models, and to 53 international universities in just six months.

Our 2016 AGM saw Michael Kirby-Lewis complete his term as CAUDIT President. Elections to the CAUDIT Executive were conducted at the AGM and the membership welcomed a new President, Elizabeth Wilson, CIO at Edith Cowan University. We also welcomed Kerry Holling from Western Sydney University as Secretary. Many thanks to the Executive for their work on behalf of members during 2016.

I also thank CAUDIT staff for their hard work and enthusiastic support throughout 2016 and look forward to a productive 2017 with one of the highlights being the biennial THETA conference conducted by CAUDIT in partnership with CAUL and ACODE and hosted by The University of Auckland and Auckland University of Technology. THETA takes place in Auckland, New Zealand, in May 2017. Attention will also go to implementing changes flowing from the discussion with the membership in the later part of 2016 on ‘refocusing’ CAUDIT.

A Kealley, CEO

CEO’S REPORT

Anne KealleyCEO, CAUDIT

Reports


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Teaching, learning and research are core business for CAUDIT member institutions. CAUDIT supports CIOs/CDOs/IT Directors and IT professionals across the higher education and research sectors to take proactive leadership roles within their institutions. We support them to achieve the goal of intelligent and innovative information technology use as an enabler of teaching, learning, research and administrative support services.

Delivering value for our membersCAUDIT’s business agenda responds to the core business interests of our members. Through managed collaborative activity, CAUDIT creates opportunities for our members to efficiently and strategically integrate high value information technology with teaching, learning and research.

STRATEGIC PILLAR 1:Transforming Teaching, Learning and Research

Activity snapshotDuring 2016, CAUDIT’s work included action to:

• further sectoral collaboration and capability in eResearch

• support student mobility • maintain eduroam delivery• lay foundations for the THETA 2017

conference

In 2015 2016 universities from Australia and

New Zealand achieved

a 100% environment disposal rating. Environment

Disposal is the percentage of expired PCs and laptops which are recycled, reused or disposed of in

an environmentally sound manner.

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For CAUDIT members, effective and responsive support for eResearch is now a mainstream expectation. During 2016, CAUDIT assisted members to meet this evolving expectation, along with advancing their responsibilities for academic services and maintaining productive interactions with colleagues across the sector.

eduroam eduroam is a mainstay means of access for students, academics and professional staff. CAUDIT maintains the policy governing eduroam’s implementation across universities and other participating organisations in Australia and New Zealand. During 2016, CAUDIT members provided feedback on a proposed update to the eduroam policy, under which AARNet controls supply and receipt of internet access for educational purposes.

Digital Student Data ProjectThe Australian and New Zealand higher education sectors are implementing the Digital Student Data (DSD) Project through the agency of Higher Ed Services (HES). CAUDIT members will play critical roles at the institutional level in implementing and maintaining systems and services on which DSD Project outcomes will rely. CAUDIT’s CEO is a member of the DSD Project Working Group and CAUDIT is represented on the Project Steering Group.

THETA 2017 – 7-10 May, AucklandHeld every second year, the THETA conference promotes intelligent use of technology in higher education. Under an MoU with ACODE and CAUL, CAUDIT plays a central role in maintaining and extending THETA’s standing as a primary networking and learning opportunity.

CAUDIT underwrites THETA, plans and monitors THETA’s financial performance, and has a primary influence on THETA’s program, sponsorship and attendee experience.

CAUDIT’s close engagement returns a valued experience for THETA attendees, among whom CAUDIT members are prominent.

Auckland University of Technology and The University of Auckland will co-host THETA 2017. During 2016, CAUDIT provided four staff for the Organising Committee, Vendor Committee and Experience Committee. They worked closely with CAUL and ACODE representatives, and those from the host universities.

ORCID (Open Researcher and Contributor ID) ORCID accurately links research publications, data and other research activities to the right researcher. CAUDIT is an active ORCID Consortium member. In 2016, CAUDIT:

• provided support for the design of ORCID governance

• participated in ORCID’s February 2016 launch event

• was an active member of the Australian ORCID Consortium Advisory Group

AeRO (Australasian eResearch Organisations) AeRO brings together national and state-based research organisations to foster collaborative IT research engagement. In 2016, CAUDIT:

• supported AeRO’s delivery of the national eResearch Forum with CAUDIT’s CEO serving on the Forum’s Organising Committee and facilitating one session

• negotiated an agreement to provide administrative support services to AeRO, including accepting responsibility for holding IP generated through AeRO activities

• became a fully paid member of AeRO for a 12 month period and represented CAUDIT on the inaugural AeRO Executive Council

Transforming Teaching, Learning and Research


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STRATEGIC PILLAR 2:Providing Thought Leadership

CAUDIT takes a leadership role in supporting CIOs/IT Directors and IT professionals. Our intent is that they, and CAUDIT, are widely recognised as influential, forward looking sources of high quality strategic advice on information technology in higher education, both domestically and internationally.

Delivering value for our membersCAUDIT’s strength resides in the expertise and experience of our members. CAUDIT taps and shares their collective practical wisdom across our member institutions. CAUDIT’s emphasis on collegiality positions our members to offer influential advice on emerging policy and business issues at the intersection of higher education and information technology.


• prioritise the issues of greatest significance for ICT leaders in Australian and New Zealand higher education and research sectors

• publish CAUDIT 2016 Top Ten Issues, presenting key IT priorities for the sector in an accessibly written and designed format for a diverse higher education readership

• formulate submissions responding to proposals contained in the National Research Infrastructure Capability Issues Paper and National eResearch Framework

2016 Top Ten

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Information technologies are disruptive, facilitative, productive, robust, vulnerable, complex and essential. New applications emerge constantly, yielding new opportunities and new threats to systems, business processes and business models.

In a crowded IT market for teaching, learning, research and administrative applications it is critical that insightful assessments of their potential and impact are distilled and shared across the higher education sector.

CAUDIT 2016 Top Ten IssuesPublished each year since 2006, CAUDIT’s Top Ten Issues distils the most important technology-related issues for the current year, as identified by CIOs/IT Directors. The Top Ten focuses on delivering services in higher education, maximising the benefits of digital capabilities, and maintaining and extending competitive advantage in each institution and across the sector. The ranking is derived through an extensive literature search, and review of the multitude of candidate issues by CAUDIT’s members, Executive and staff. This review was followed by a member survey to specify and rank the top 30 issues.

CAUDIT’s Top Ten Issues publication is an exemplar of our members engaging in thought leadership through a deliberative process that ranks strategic information technology issues. Their efforts directly support the strategic brief of their colleagues, and benefit the higher education and research sectors as a whole.

The Top Ten booklet was published in July 2016 and is available for download on CAUDIT’s website, along with previous editions.

Advocacy and collaborative activityThought leadership requires dialogue. CAUDIT identifies opportunities to insert the collective knowledge and skills of its members into public policy discussions, and to propose avenues for productively enhancing IT use in higher education and research.

The Australian Government commissioned The Chief Scientist for Australia, Dr Alan Finkel, to develop the National Research Infrastructure Roadmap. This work led, in July 2016, to the National Research Infrastructure Capability Issues Paper. CAUDIT assembled representatives from its member institutions to formulate a submission to questions posed in the Issues Paper. CAUDIT’s submission addressed governance arrangements for national research infrastructure, IT’s role in research infrastructure, responding to capability matters, and issues of concern to particular research disciplines.

In 2016, the Commonwealth Department of Education and Training commissioned a project to establish options for a National eResearch Framework, including the benefits of and likely demand for eResearch infrastructure. CAUDIT’s President and CEO, with the project consultant, facilitated a workshop of 15 CAUDIT member representatives to contribute ideas and recommendations to the developmental work.

Providing Thought Leadership

Australian and New Zealand universities manage IT operations and services

across 713 locations. This includes ten universities each supporting 20 or more locations!


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STRATEGIC PILLAR 3:Enabling Collaboration and Knowledge Sharing

CAUDIT facilitates environments whereby CIOs/IT Directors and IT professionals can readily collaborate, share knowledge and best practice, and identify domain or discipline experts who can assist them. CAUDIT also facilitates Communities of Practice across the sector to help IT professionals build networks and share experiences.

Delivering value for our membersCAUDIT’s interactive forums for members facilitate exchange of knowledge and ideas. Through encouraging conversation and learning, CAUDIT fosters peer networks among members and colleagues reliant on IT services. Our forums enable CAUDIT to monitor the currency of its own priorities and directions.

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• strengthen member’s input to structure, content and delivery of relevant Autumn and Spring Members Meetings

• plan, organise and manage a United States Study Tour

• invest in collegial partnerships with professional groups in the sector

• support CAUDIT Communities of Practice – see pages 10-11 for a summary of 2016 Community of Practice activities

Supporting regional CAUDIT groupings CAUDIT supports regional groups, maintains their email distribution lists and affords opportunities to share updates. In 2016:

• CAUDIT’s CEO participated in a meeting of the Data Retention Community of Practice, sponsored by the Victorian Directors of Information Technology (VDIT) and attended the annual VDIT Forum, along with CAUDIT’s Director of Analytics and Strategic Initiatives. CAUDIT provides financial reporting services to VDIT

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Members’ priorities guide CAUDIT Member Meeting programs CAUDIT’s Autumn and Spring Members Meetings draw together the CAUDIT community for programs illuminating present challenges, examining institutional IT innovations, and introducing vendor case studies.

In 2016, CAUDIT’s Executive established the CAUDIT Members Meeting Program Committee, charged with ensuring Members Meeting programs directly reflect members’ interests, and provide clear value to them.

2016 Autumn and Spring Members MeetingsThe 2016 Autumn Members Meeting in Sydney on 6-8 April explored the theme, ‘The New Innovation Agenda – what’s IT’s role?’ Member representatives were updated on CAUDIT’s Top Ten Issues and benchmarking activity. Presentations from three CAUDIT Communities of Practice (Enterprise Architecture, Cybersecurity and P3M) and CAUDIT regional group updates were highly rated sessions, as were:

• Innovation & IT @ Curtin (Alex Larson, Curtin University)

• How using technology facilitates learning for future developers (Dr Julia Prior, University of Technology, Sydney)

• Walking in each other’s shoes (Sarah Challoner and Paul Hardaker, Western Sydney University)

CAUDIT’s Annual General Meeting was conducted during the Autumn Members Meeting. In addition to approving CAUDIT’s audited financial reports, the meeting considered 2016 priorities and objectives aligned with CAUDIT’s strategic plan.

The 2016 Spring Members Meeting in Melbourne on 14-16 September explored the theme, ‘Collaboration and Community?’ The program surveyed a range of strategic topics, the most highly rated sessions being:

• The Ambidextrous University – Rapid Redesign in the Digital Age (Professor Michael Rosemann, Head, Information Systems School, QUT)

• Positioning CAUDIT for the Future Session (Brad Davies, Vector Consulting)

• Breakout table discussions with colleagues on priority issues

• Harnessing Data for a Complex World (Dr Ian Oppermann, CEO and Chief Data Scientist, NSW Data Analytics Centre, NSW Department of Finance, Services & Innovation)

CAUDIT-led United States Study TourTen representatives from CAUDIT Member Institutions participated in a United States Study Tour coinciding with EDUCAUSE 2016 in late October. Led by CAUDIT staff, the Study Tour visited universities (Caltech, Institute for Digital Research & Education, UCLA, University of California Berkeley, Stanford University and Bellevue Community College) and key vendors in Anaheim, San Jose and Seattle.

Maintaining and extending CAUDIT’s sectoral partnerships CAUDIT is committed to working collegially, for mutual benefit and the benefit of the sector, with organisations in the higher education sector. CAUDIT has longstanding partnerships, governed by MoUs, with CAUL, ACODE and ASAUDIT and is investigating others.

Enabling Collaboration and

Knowledge Sharing


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Communities of Practice (CoP) offer a platform for generating proactive networks among IT professionals in the higher education and research sectors. CoPs enable participants to test innovative ideas, progressively develop responses to complex problems, and shape strategic options. They offer informal professional learning, and induction for IT professionals new to the sector.

In 2016, CAUDIT supported more than 430 participants in five active CoPs: Cybersecurity; Business Analysis; Enterprise Architecture; University Software Licensing Collaboration (USLC); and P3M (Portfolio, Program and Project Management). These CoPs furthered approaches to common challenges and responded to questions from the Executive through a variety of channels including Yammer, email lists, and structured meetings.

CAUDIT acknowledges the particular contributions of 2016 CoP Chairs:

• Business Analysts – Carmel Brown, Queensland University of Technology

• Cybersecurity: Tim Lane from Southern Cross University

• Enterprise Architects – Ric Phillips, Monash University (now at University of Queensland). In particular, CAUDIT is grateful to Ric and CoP colleague Jeff Kennedy who jointly formalised the Community’s Terms of Reference

• P3M – Antoinette Kesha, University of Auckland

• USLC – Jeff Stafford, Griffith University

Advancing understanding across the sectorDuring 2016, CAUDIT’s Cybersecurity CoP worked with CAUDIT staff and AusCERT to test the potential of AusCERT’s proposal to establish an Information Sharing and Analysis Centre (ISAC). Tim Lane, CoP Chair and Manager of Client Services and Security at Southern Cross University, undertook a United States study tour (partly sponsored by CAUDIT) to assess whether a higher education ISAC based in Australia could provide value through improved cybersecurity protection and response. Further work is underway on AusCERT’s proposal, drawing on outcomes of work completed by CAUDIT and CoP members, including Tim Lane’s study tour report.

Tim Lane also collaborated with CAUDIT’s CEO on a paper for the Business/Higher Education Roundtable (B/HERT): ‘Cybersecurity threats and responses in the Australian higher education sector’.

The Enterprise Architecture CoP assumed responsibility for curating CAUDIT’s Higher Education Enterprise Architecture Reference Models. This Architecture Commons results from contributions of 15 universities to the company Enterprise Architects over seven years. It supports CAUDIT members in several ways, including facilitating architectural knowledge exchange, supporting interoperability and collaboration between CAUDIT member organisations, and improving industry engagement in major projects. CAUDIT members are indebted to the Enterprise Architecture Framework Files Committee for their work on the Commons: Ric Phillips from Monash University (now at University of Queensland), Jeff Kennedy from The University of Auckland, and Nigel Foxwell from James Cook University.

CAUDIT Communities of Practice

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Supporting Communities of Practice eventsCAUDIT’s P3M CoP held a Forum at La Trobe University from 1-3 June 2016. Attended by 24 professionals from CAUDIT member institutions, the Forum examined program/portfolio governance, management, resourcing and reporting. A workshop on impacts for the P3M community arising from CAUDIT’s 2016 Top Ten Issues was jointly facilitated by CAUDIT’s Director of Analytics and Strategic Initiatives, and Manager of Engagement & Administration. The Forum Committee drew on the skills of three core P3M Community members from La Trobe University: Frank Herb, Tania Taranto, and Sophie Conic.

From 6-8 September 2016, members of CAUDIT’s University Software Licensing Collaboration (USLC) met at Griffith University, Brisbane, for the 4th Annual Software Licensing and Asset Management Conference. The Conference theme, ‘Strategic, collaborative procurement,’ was unpacked by 38 software procurement and sourcing decision makers from 24 Australian and New Zealand universities. The Conference program was designed to support members of the USLC CoP in investigating asset and contract management systems. Their investigation was aided by presentations from both professional staff currently implementing solutions, and key vendors.

More than 50 members of the Enterprise Architecture CoP attended its annual Symposium, hosted by Deakin University from 21-23 November 2016. The Symposium’s theme, ‘Creating value for higher education with agile architecture,’ was explored by keynote speaker, Glenn Smyth, founder and Chief Executive of Fragile to Agile, and former Chief Architect at Adelaide Bank and the Australian Taxation Office. He spoke on the importance of developing a business capability model that drives change in universities. CAUDIT acknowledges the Symposium

Committee’s excellent work. The Committee drew its members from Deakin University: David Johnston-Bell (Chair), Karen Modena and Shirley Campbell.

Tackling the Top TenIn 2016, CAUDIT’s Executive Committee asked each CoP to select one or more issues from CAUDIT’s Top Ten Issues which notably impacted on their work. Their brief was to identify specific impacts, describe how member institutions are addressing them and with what effectiveness/success, and to recommend action that would benefit CAUDIT member institutions.

An Executive Committee member mentored each CoP, who chose an issue, in writing a report for the Executive on its chosen issue. Outcomes of this initiative included invitations issued to the Chairs of both the Cybersecurity and P3M Communities of Practice to present their Community’s recommendations at CAUDIT Members Meetings.

Enabling Collaboration and

Knowledge Sharing


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CAUDIT provides and facilitates high quality professional development opportunities for current and aspiring CIOs/IT Directors and IT professionals. We contribute to their continuing professional development with the aim of advancing strategic use of information technology in higher education and research. Colleagues from CAUL and ACODE are welcome participants in the formal programs.

Delivering value for our membersFirst offered in 1998, the CAUDIT Leadership Institute (CLI) has 801 alumni. Only four years old, CAUDIT Managers Program (CMP) alumni number 72. Participants tell us they prize professional development embedded in practical and strategic concerns of the higher education and research sectors. CAUDIT’s grounded expertise in sector-specific professional development for aspiring IT leaders and managers joins with the wisdom of member institution CIOs who interact directly with participants on contemporary challenges and opportunities. Program content directly addresses essential skills for managers and leaders of the future.

STRATEGIC PILLAR 4:Continuing Professional Development


• the 2016 CAUDIT Leadership Institute• the 2016 CAUDIT Managers Program• a ‘Stress to Strength’ session during

the 2016 Autumn Members Meeting which distinguished good from bad instances of stress, and offered strategies for maintaining wellbeing when dealing with stress (both good and bad)

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Leading and managing IT functions in CAUDIT member institutions – continuous improvement through continuing professional developmentInformation technology is inseparable from learning, teaching, research and business processes. The potential benefits are manifold. They can be realised only through adept leadership and confident management from insightful information technology and information resources professionals.

CAUDIT accepts its responsibility for substantively contributing to developing emerging cohorts of IT leaders and managers in our member institutions. That responsibility flows from CAUDIT’s mission to enhance members’ abilities as key strategic advisers on using IT in higher education. CAUDIT has a pivotal resource for acquitting this responsibility – we tap the stock of skills, knowledge and experience among our members and their colleagues who can provide sector-specific professional development – and complement this with external expertise.

Continuing professional development invests in enhancing the capability of CAUDIT’s member institutions to deploy information technology in higher education and research. The alternative – neglecting well structured, high impact professional development – comes at a steep price.

The annual CAUDIT Leadership Institute (CLI) and CAUDIT Managers Program (CMP) are signature expressions of CAUDIT’s investment in continuing professional development, and there is continuing strong demand for CLI and CMP places.

CLI and CMP clearly benefit participants, extend functioning networks among them and across the sector, and help shape a common language to facilitate idea exchange, collaborative problem solving and strategic conversations. The programs also benefit participants’ teams, who together materially improve the sector’s IT use.

CAUDIT Leadership Institute (CLI) The CLI focuses on supporting personal and professional development of those aspiring to senior leadership positions, such as CIO roles. CAUDIT has sustained this focus, recognising leadership capability as an essential ingredient in the long term future of our member institutions and the higher education sector as a whole.

The first CLI program was offered in 1998. Today there are 801 CLI alumni from 60 institutions, including 44 CLI participants in the 2016 program.

Further detail on the 2016 CLI Program is provided on page 14.

CAUDIT Managers Program (CMP)The CMP is specifically for new, middle-level IT or library managers from CAUDIT member institutions, and for those aspiring to such roles. CMP supports participants to reflect on and assess how they operate in challenging, stimulating environments. Their insights into personal styles and personal effectiveness assist them to understand and construct sound responses to diverse behaviours and situations.

The first CMP was offered in 2013. Four years later, there are 72 CMP alumni from 28 institutions, including the 20 participants in the 2016 program.

Further detail on the 2016 CMP is provided on page 15.

Continuing Professional Developm

ent


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The 2016 CAUDIT Leadership Institute (CLI) engaged 44 participants from Australian and New Zealand universities, each of whom has several years’ management experience. A participant list is available on CAUDIT’s website.

CLI’s dynamic program challenges both participants and Faculty. Learning to lead, to achieve valued outcomes with and through others, is a confronting and uplifting personal journey. CLI 2016 was five days well spent – all CLI program evaluation respondents confirmed they met their learning and achievement expectations.

CLI 2016 investigated leadership tools, frameworks and practices. Territory traversed included developing high performing teams, decision making, taking personal responsibility for career and professional development, and distinguishing between leadership and management. CLI 2016 participants offered high praise for sessions dealing with resilient leadership, leading in ambiguous times, and high impact communications. Participants expressed enthusiasm for the Executive Insight session presented by Linda O’Brien, Pro Vice Chancellor (Information Services), Griffith University.

2016 CAUDIT Leadership Institute Faculty2016 CLI Faculty members were: Liz Gosling, Auckland University of Technology, and CLI Director; Sarah Challoner, University of Western Sydney; Margie Jantti, University of Wollongong; Michael Kirby-Lewis, University of New South Wales; Mark Gregory, University of Adelaide; Gene Spencer, Ursinus College, United States; and Carrie Regenstein, Cornell University, United States. Cassandra Spencer, Manager of Engagement & Administration, CAUDIT was Institute Coordinator.

New CLI Director appointed in 2016At the end of CLI 2016 former CAUDIT President, Michael Kirby-Lewis, commenced a three-year term as CLI Director. Kirby joined the CLI Faculty in 2014. He assumes substantial responsibilities for CLI program development, and ensuring CLI Faculty is renewed from the ranks of senior information technology and resources professionals working in higher education in Australia, New Zealand and the United States.

CAUDIT thanks outgoing CLI Director, Liz Gosling, CIO, Auckland University of Technology. Liz joined the CLI Faculty in 2011 before commencing her three-year term as Director during which the program was extensively revised. At the final dinner of the CLI 2016 program, Liz received a Meritorious Service Award, along with outgoing United States Faculty member, Carrie Regenstein. Liz completes her final year as a Faculty member in 2017.

CAUDIT Leadership Institute – 15-19 August 2016

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CAUDIT Managers Program (CMP) – 2016

Delivered over a seven-month period, CMP 2016 attracted 20 participants from CAUDIT member institutions. A participant list is available on CAUDIT’s website. The program included four face-to-face sessions at host CAUDIT member institutions, and one-on-one coaching throughout the program.

Essential aspects of management practice were investigated through modules including self mastery, the art of influence, straight talk, empowered for success, and foundations of management and leadership. Modules were delivered using diverse learning approaches, including problem solving and team tasks, neurolinguistic programming, action learning strategies, and skills practice.

CMP entails pre- and post-program completion and analysis of the Leadership Skills Inventory (LSI) feedback tool. LSI deepens participants’ understanding of their practice and provides a personal benchmark of progress during the CMP.

CMP maximises access to CAUDIT members’ expertiseCMP’s design draws on a CAUDIT strength – the breadth of our membership in the university and wider research sectors. CMP 2016 leveraged that breadth, incorporating tours of host CAUDIT member institutions at The University of Adelaide, University of Southern Queensland at Toowoomba, and the Defence Science Technology Group (DSTG) in Melbourne where participants also toured facilities at the Defence South Wharf site.

Participants engage with IT leaders from the outset of each program. In the first face-to-face session of CMP 2016, Mark Gregory, CIO, and Kerrie Campbell, Deputy CIO, The University of Adelaide, talked with participants about their personal professional journeys and discussed challenges facing their institution’s managers and team leaders. In following face-to-face sessions, participants heard from: Scott Sorely, Executive Director ICT Services, University Southern Queensland; Mike Day, CIO, The University of Sydney; and Anthony Beitz, Program Leader Science Information Services from DSTG.

CMP’s benefits for participants and CAUDIT membersThe CMP introduces participants to new networks and deepens their familiarisation with commonalities and differences characterising IT use and functions across CAUDIT member institutions.

CMP’s design provides high quality continuing professional development at a price that constitutes good value for CAUDIT members, comparing favourably with external programs.

Continuing Professional Developm

ent


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CAUDIT adopts a questioning approach to IT practice in higher education. We use analytics to identify key issues and trends, assisting members to plan and deliver IT services that represent good practice.

Delivering value for our membersCAUDIT coordinates data gathering and analysis that is instrumental in effectively and efficiently meeting our members’ institutional accountabilities. Through benchmarking and member-initiated surveys, CAUDIT’s support of focused collaboration yields insights that inform sound strategic and operational decision making about IT use within individual institutions, and across the sector.

STRATEGIC PILLAR 5:Promoting Evidence-Based Practice


• undertake the annual benchmarking survey and produce the 2016 Benchmarking Report

• facilitate ad-hoc member surveys• support international benchmarking

by contributing to a ‘deep dive’ case study initiated by the Coalition of Higher Education Information Technology Associations (CHEITA)

2016 CAUDIT Enterprise Architecture Reference Model Distribution Map

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Benchmarking and member surveys figure prominently in CAUDIT’s dissemination of evidence that guides practice. Our work under this strategic pillar also reaches beyond these activities – for example, 2016 saw Enterprise Architects and CAUDIT jointly release Industry Standard Enterprise Architecture Reference Models. Enterprise Architects also released IP to CAUDIT, for use by CAUDIT members and approved international HE institutions. The models were provided to all CAUDIT members, an eResearch organisation, a TAFE Institute, and 51 universities in Europe and North America.

BenchmarkingCAUDIT has produced a Benchmarking Report annually since 2003. Through applying the Complexity Index created by CAUDIT, the Benchmarking Report enables powerful comparisons that inform members about IT enterprise systems, management, workforce and investment in IT.

CAUDIT’s Benchmarking Advisory Committee (BMAC) reviews and refreshes data definitions, and considers candidate data items for inclusion in CAUDIT’s Benchmarking System.

In 2016, BMAC approved new questions on the gender profile of the IT workforce in CAUDIT member institutions with aspects of gender profile data presented in the 2016 Benchmarking Report. Results show that in 2016 a quarter of all IT staff were female. The gender profile improved for senior IT management with evidence of a higher female presence – almost 30 per cent female. However, females comprised only one-fifth of all CAUDIT Member representatives.

CAUDIT recognises the sensitivity of data shared by members through the Benchmarking System. In 2016, CAUDIT’s Executive Committee initiated a review of CAUDIT’s Benchmarking Data Policy to ensure access to members’ data continues to be appropriately protected.

CAUDIT’s Complexity Index has attracted international attention and been adapted to create a Global Complexity Index. Through a pilot study involving universities in Australia, New Zealand, Canada, the USA and the United Kingdom, CHEITA is testing potential benefits of the Complexity Index for universities and university systems globally.

Member-initiated surveysCAUDIT provides members with tools and support to survey member organisations about specific topics. In 2016, there were 22 member-initiated surveys compared to 11 in 2015. Surveys conducted in 2016 included Identity and Access Management Systems, Firewall Changes, and Digital Asset Management. Surveys provide a valued source of information and learning, help to crystallise and mitigate risk, and reduce time and effort required to shape advice and project plans.

Some surveys require interaction with university functions outside IT areas. For example, 2016 saw surveys on Capacity Management of Campus Spaces, and Curriculum Management Systems. Member-initiated surveys are usually conducted over two weeks to allow respondents sufficient time to gather data. Survey reports back to 1998 are available to members via CAUDIT’s website.

CAUDIT also offers a ‘quick question’ facility through Google Group email, allowing members to seek ideas and information in response to a single query.

Promoting Evidence-Based Practice

Gender Profile All IT Staff at 46 Institutions


18

CAUDIT works with CIOs/IT Directors and IT professionals, and vendors, to develop strategic partnerships that deliver mutual value. For the direct benefit of members, CAUDIT leverages collective spending power to identify opportunities for de-duplicating service delivery by facilitating shared procurement – regionally, nationally and internationally.

Delivering value for our membersCAUDIT’s strategic procurement activities reduce the intensity of effort required by both individual member institutions and vendors during the procurement cycle. In 2016 alone, CAUDIT achieved estimated savings to the sector of $126.5m through hands-on support for, and skilled management of, strategic procurement.

STRATEGIC PILLAR 6:Delivering Strategic Procurement


• successfully secure approval from the Australian Competition and Consumer Commission (ACCC) to continue CAUDIT’s collective strategic procurement activities

• maintain an extensive vendor network that enables CAUDIT to monitor new products, and to provide sector-specific decision making intelligence about them

• enhance probity arrangements that further strengthen the transparency and credibility of CAUDIT’s strategic procurement activities

In 2015 universities

reported 96 major system

implementations that included Library

Management, Desktop Productivity & Collaboration, Identity

Management and Asset Management.

19

Through aggregating demand, CAUDIT achieves substantial savings and reduces the opportunity cost of procurement of IT. In 2016, CAUDIT’s procurement activities produced estimated savings of $126.5m. Savings on ‘education’ pricing were realised through negotiations with vendors on products and services.

Secured ACCC approval to continue CAUDIT’s collective strategic procurementA key incentive for CAUDIT membership is the benefit derived from collective bargaining by CAUDIT members. During 2016, CAUDIT obtained legal advice indicating the Competition and Consumer Act 2010 (Cth) was relevant to our activities, given CAUDIT’s members are competitors in some areas of their operations, such as attracting students and research funding. To reduce compliance risk, CAUDIT lodged a formal Notification with the ACCC outlining its collective bargaining activity.

CAUDIT’s Notification was successful. Approval was received in October 2016, giving immunity to CAUDIT, our members and vendors for collective procurement activity. The ACCC advised the arrangements are likely to result in public benefits through transaction cost savings, and greater input by CAUDIT’s members into contracts which is likely to result in more efficient contracts.

Vendor engagementIn 2016, key vendors included Microsoft, VMware, Red Hat, Amazon Web Services and Adobe. Renewal of the three year VMware agreement was a priority, commencing in April 2016, with final contracts and purchase orders to be placed in March 2017.

Enhancing probity arrangements for CAUDIT’s strategic procurement activityDuring 2016, CAUDIT’s Executive Committee restructured governance arrangements for CAUDIT’s strategic procurement activity. Revised arrangements reinforce CAUDIT’s continuing commitment to conduct procurement activities in a manner consistent with transparency and probity expectations of CAUDIT members and vendors.

The Executive decided to cease the two CAUDIT committees: the Strategic Procurement Advisory Committee (which has worked closely with members, CAUDIT’s Director of Strategic Procurement, and targeted vendors), and the Strategic Procurement Governance Committee (which set procurement policy and monitored compliance) and establish the CAUDIT Procurement Committee, to commence operation in 2017. With senior representatives from CAUDIT’s membership, the new Committee will focus on delivering outcomes for members and vendors alike. Responsibility for policy and compliance will rest with CAUDIT’s Executive Committee.

Engagement with the University Procurement Hub (UPH) ProjectCAUDIT ensured members’ interests were well represented in the development of the UPH. Christine Burns (CIO at University of Technology, Sydney), Paul Sherlock (CIO at University of South Australia), CAUDIT CEO Anne Kealley, and CAUDIT’s Director of Strategic Procurement, Steve Johnston, all participated in UPH working parties, committees and forums during the project to establish UPH. While seventeen universities subsequently joined UPH, CAUDIT’s role in maintaining strategic IT procurement deals, and in negotiating new deals, for the whole sector’s benefit continues.

Delivering Strategic Procurement


20

CAUDIT submits its financial statements to annual independent audit. CAUDIT’s audited financial statements for the year ended December 2015 were approved by CAUDIT members during the Annual General Meeting on 7 April 2016. The AGM was held in conjunction with the Autumn Members Meeting in Sydney.

In 2016 CAUDIT’s President and Treasurer closely reviewed CAUDIT’s budget and proposed expenditures. They reported to the Executive Committee and the membership that the budget was sound and there was no opportunity for further savings. Bandle McAneney & Co, CAUDIT’s auditor, indicated our financial systems and internal controls were well managed.

CAUDIT’s return to its members on membership feesMembership fee income enables CAUDIT to continue to deliver outcomes and support initiatives that advance members’ priorities. A direct measure of the return CAUDIT members receive on their fees is that in 2016 CAUDIT’s strategic procurement activities saved the sector an estimated $126.5m on education pricing.

This annual report describes other substantive contributions made by CAUDIT during 2016 to the higher education and research sectors. The chart (below) shows the distribution of membership fees across the six strategic pillars discussed in this annual report.

CAUDIT FINANCIAL OVERVIEW FOR 2016

21

Responding to changing expectationsThe trajectory of change in universities is steep and accelerating. Senior leaders in higher education institutions look evermore frequently to CIOs/IT Directors for strategic advice about competitive advantage flowing from the use of technology, and for efficient operational solutions that maintain quality services for institutional stakeholders. These circumstances are not new, but they are more pressing.

Given this practical context, it is essential that CAUDIT exercises a watching brief over its strategic direction and objectives, ensuring CAUDIT’s activities are closely attuned to the rapidly evolving challenges in higher education and research which our members must meet and manage.

CAUDIT’s strategy review processIn August 2016, CAUDIT’s Executive Committee commenced a strategy review to position CAUDIT for the future. The review process adopted was transparent and open – no views were presumed and all views were welcomed. Following an initial Executive Committee planning session and discussion with CAUDIT staff, a half-day workshop was conducted as part of the 2016 Spring Members’ Meeting in Melbourne. The workshop provided valuable guidance for developing a survey instrument about CAUDIT’s future which CAUDIT members were invited to complete.

The Executive Committee thanks Brad Davies of Vector Consulting for his support throughout the strategy review, and for his report on the review outcomes which was tabled with the Executive Committee in December 2016.

The strategy review offered confirmation that members value CAUDIT’s contributions. At the same time the review made it clear that some reprioritisation of activities is required so that services are better positioned to respond to members’ future needs.

It is especially clear that members believe CAUDIT can adopt a more vigorous advocacy role, give greater prominence to knowledge exchange mechanisms that support members’

needs, and refocus procurement practice. The review also yielded granular perspectives, such as most members wanting greater exposure at Autumn and Spring Members Meetings to presenters external to higher education and research sectors.

Changes to CAUDIT’s operations prompted by the strategy review will be progressively signalled to members during 2017.

STRATEGY REVIEW: Positioning CAUDIT for the Future

Progressively renewing CAUDIT’s role and functions

Strategy Review


22

The Council of Australian University Directors of Information Technology Inc (CAUDIT) is an incorporated entity governed under the Associations Act (NSW), and bound by the Objects and Aims of its Constitution.

Membership categoriesDuring 2016 CAUDIT reviewed its membership structure to more clearly express the delineation between full members, associate members and affiliate members:

• Full Members are universities represented by Universities Australia or Universities New Zealand. Each Full Member has a Primary Representative who is entitled to attend Council meetings, to vote at Council meetings, and to accept nomination to Executive Committee positions

• Associate Members are universities not represented on Universities Australia, subject to resolution of Full Member Primary Representatives. Associate Member Primary Representatives are entitled to attend Council meetings, but may not vote at Council Meetings, nor accept nomination to Executive Committee positions

• Affiliate Members are drawn from bodies other than universities, subject to resolution of Full Member Primary Representatives. Affiliate Member Primary Representatives are entitled to attend Council meetings, but may not vote at Council Meetings, nor accept nomination to Executive Committee positions

A list of membership institutions and Member Representatives is provided on pages 24-27.

In reviewing membership categories, the Executive discussed introducing new categories for partnerships that enable and facilitate responses to strategically important matters. The proposed new categories are:

• CAUDIT Partner – determined on a case-by-case basis, governed by an MoU and open to not-for-profit bodies with objects similar to CAUDIT. Examples are ACODE, ASAUDIT and CAUL

• CAUDIT Vendor Partner – established on a case-by-case basis and governed by an MoU which references the partnership’s strategic purposes. Examples are Enterprise Architects and Gartner

CAUDIT’s Executive CommitteeThe Executive Committee is primarily responsible for establishing policy, facilitating ongoing engagement with CAUDIT member institutions, setting strategic direction and objectives, monitoring CAUDIT’s financial position, and decision making within CAUDIT’s brief that reflects the best interests of members and the higher education and research sectors.

Executive Members are listed on page 23.

GOVERNANCE REVIEW

23

CAUDIT EXECUTIVE COMMITTEE MEMBERSHIP – 2016

ELIZABETH WILSON

President Apr-DecSecretary Jan-Apr

Edith Cowan University

MICHAEL KIRBY-LEWIS Past President

Apr-DecPresident Jan-Apr

University of New South Wales

KERRY HOLLING

Secretary May-DecMember Jan-Apr

Western Sydney University

ELIZABETH COULTER

NZ Rep

The University of Auckland

FIONA RANKIN

Ordinary Member

University of Wollongong

CHRIS BRIDGE

Vice President

Queensland University of Technology

BRUCE CALLOW Treasurer

Griffith University

Com

mittee


24

CAUDIT MEMBER REPRESENTATIVES – 2016

THE AUSTRALIAN NATIONAL UNIVERSITY

THE UNIVERSITY OF NEW SOUTH WALES

CANBERRA

UNIVERSITY OF CANBERRA

Karen Hill Director

Newton Braga Head of ICT

David Formica Chief Information Officer

and Director

CHARLES DARWIN UNIVERSITY

Pat Gould Director

ACT

NATIONAL

NT

AUSTRALIAN CATHOLIC UNIVERSITY

AUSTRALIAN INSTITUTE OF MARINE SCIENCE

COMMONWEALTH SCIENTIFIC AND

INDUSTRIAL RESEARCH ORGANISATION

DEFENCE SCIENCE AND TECHNOLOGY

GROUP

Niranjan Prabhu Director (from 08/02/16)

(Will Daniels 01/01-05/02/16)

James Smith Manager IT Services

Brendan Dalton Chief Information Officer

Peter Lambert Deputy Chief Defence

Scientist (Corporate)

OPEN UNIVERSITIES AUSTRALIA

THE UNIVERSITY OF NOTRE DAME

AUSTRALIARob Pickering

Head of IT & Business Transformation (from 20/07/16)Erik Van Eekelen (01/01-19/07/16)

Graham Foster Director

25

CHARLES STURT UNIVERSITY

MACQUARIE UNIVERSITY

SOUTHERN CROSS UNIVERSITY

THE UNIVERSITY OF NEW ENGLAND

Tim Mannes Executive Director

Mary Davies Chief Information Officer

Gina White Director, Technology Services

& Chief Information Officer (from 01/12/16)(Matthew Smith 01/01-17/01/16)

(Colin Webster acted in the role from 18/01-31/11/16)

Rob Irving Director

THE UNIVERSITY OF NEWCASTLE AUSTRALIA

THE UNIVERSITY OF SYDNEY

UNIVERSITY OF NEW SOUTH WALES SYDNEY

UNIVERSITY OF TECHNOLOGY SYDNEY

Anthony Molinia Chief Information Officer

(from 03/10/16)(Sanjay Kalra 01/01-02/10/16)

Mike Day Chief Information Officer

(from 11/01/16)(Bruce Meikle

01/01-10/01/16)

Conrad Mackenzie Chief Digital Officer

(from 26/07/16)(Michael Kirby-Lewis

01/01-15/04/16)

Christine Burns Chief Information Officer

UNIVERSITY OF WOLLONGONG

WESTERN SYDNEY UNIVERSITY

Fiona Rankin Director

Kerry Holling Chief Information & Digital

Officer

NSW

CA

UDIT Mem

ber Representatives 2016

SA TAS

FLINDERS UNIVERSITY THE UNIVERSITY OF ADELAIDE

UNIVERSITY OF SOUTH AUSTRALIA

UNIVERSITY OF TASMANIA

Nicole Fishers A/Director

Kerrie Campbell A/Chief Information Officer

(from 01/12/16)Mark Gregory (01/01- 30/11/16)

Paul Sherlock Chief Information Officer

Jeff Murray Chief Information Officer


26

DEAKIN UNIVERSITY FEDERATION UNIVERSITY AUSTRALIA

LA TROBE UNIVERSITY MONASH UNIVERSITY

William Confalonieri Chief Digital Officer

Andrew Tully Executive Director

Peter Nikoletatos Executive Director & Chief

Information Officer

Trevor Woods Director, Chief Information

Officer (from 14/03/16)(Richard Palmer 01/01-13/03/16)

ROYAL MELBOURNE INSTITUTE OF

TECHNOLOGY

SWINBURNE UNIVERSITY THE UNIVERSITY OF MELBOURNE

VICTORIA UNIVERSITY

Paul Oppenheimer Executive Director

Lachlan Cameron Chief Information Officer & Director (01/01-01/10/16)

Byron Collins Chief Information Officer & Head of Infrastructure

Services

Zoran Sugarevski Executive Director

VIC

QLD

BOND UNIVERSITY CENTRAL QUEENSLAND UNIVERSITY

GRIFFITH UNIVERSITY JAMES COOK UNIVERSITY

Rajan Davio Director

Roy Pidgeon Director, Information &

Digital Technology (from 19/10/16)

(Peter Edwards 01/01-18/10/16)

Bruce Callow Chief Technology Officer

Jonathan Churchill Director

QUEENSLAND UNIVERSITY OF TECHNOLOGY

THE UNIVERSITY OF QUEENSLAND

UNIVERSITY OF SOUTHERN QUEENSLAND

UNIVERSITY OF THE SUNSHINE COAST

Chris Bridge Director

Rob Moffatt Director

Scott Sorley Executive Director

Barry Mahoney Director

27

CURTIN UNIVERSITY EDITH COWAN UNIVERSITY

MURDOCH UNIVERSITY THE UNIVERSITY OF WESTERN AUSTRALIA

Chris Rasmussen Executive Director

Elizabeth Wilson Chief Information Officer

Michael Grant Director (from 08/02/16)

(Phil O’Shea 01/01-07/02/16)

Assine George Chief Information Officer

CA

UDIT Mem

ber Representatives 2016

THE UNIVERSITY OF THE SOUTH

PACIFIC

DIVINE WORD UNIVERSITY

PNG UNIVERSITY OF TECHNOLOGY

UNIVERSITY OF PAPUA NEW

GUINEA

UNIVERSITY OF TIMOR-LESTE

Kisione Finau Director

Jan Czuba Vice-Chancellor

Berry Amol Director

William Tapio Director of ICT Services

Abel Pires da Silva Director

WA

NZ

Fiji Timor LestePNG

AUCKLAND UNIVERSITY OF TECHNOLOGY

LINCOLN UNIVERSITY MASSEY UNIVERSITY THE UNIVERSITY OF AUCKLAND

Liz Gosling Chief Information Officer

(change in title from 01/11/14)

Stuart Reilly Director

Alistair James Chief Information Officer

Elizabeth Coulter Director

UNIVERSITY OF CANTERBURY

UNIVERSITY OF OTAGO UNIVERSITY OF WAIKATO

VICTORIA UNIVERSITY OF WELLINGTON

Andy Keiller A/Chief Information Officer

Mike Harte Director

Eion Hall Director (from 07/03/16)

(Dougal Mair 01/01-06/03/16)

Stuart Haselden Director


28

CAUDIT STAFF

ANNE KEALLEY

CEO

SEMIR CERKIC

Events and Collaboration

Officer

STEVE JOHNSTON

Director, Strategic

Procurement

STEVEN WOJNAROWSKI

Director, Analytics and

Strategic Initiatives

CASSANDRA SPENCER Manager,

Engagement and Administration

Use and distribution of this document is permitted under the Creative Commons Attribution NonCommercial ShareAlike 4.0 International Licence with exception to editing and design which is licensed only to The Council of Australian University Directors of Information Technology Incorporated.

CAUDITCouncil of Australian University Directors of Information Technology Inc

www.caudit.edu.au

[email protected]

+61 2 6222 7576

PO Box 9432 Deakin ACT 2600 Australia

Stay in touch with CAUDIT on:

ABN: 39 514 469 351

@CAUDITincLinkedIn@cauditinc

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