annual report 2016/17 - mentalhealthsf.org · reduced overall cost of services improved whole...
TRANSCRIPT
AnnualReport
2016/17
Mental HealthAssociation of San Francisco
Dear Mental Health Community, Allies and Supporters,
When I came to MHASF four years ago, I fell instantly in love withthis dynamic, impactful, and compassionate organization. LastNovember, I was given the tremendous honor of being namedExecutive Director. The past year has been one of the mosthumbling, stressful, exciting, and rewarding of my life. It has alsobeen a time of enormous change both for the organization and ourlarger community.
Thriving through such turbulent times has taken an amazingamount of commitment, vision, and unity at all levels. We werefaced with some tough choices over the past year. We were able tocut expenses while continuing to expand programs and services,something we were only able to accomplish by the hard work of ourextraordinary team. However, we continue to seek additionalresources and support to ensure our work is sustainable over thelong term.
For 70 years, MHASF has reflected the forward-thinking vision SanFrancisco is known for. We fought stigma and discrimination inmental health across diverse communities and changed policy,perception, and ultimately people. Looking ahead, as a peer-runorganization, we know that systems change comes when thoseaffected by the issues are centered in the solutions. Mental healthcare is changing rapidly, and a more integrated, holistic approach isthe expectation of the future. Peer workers are at the center of thenext evolution of the mental health system, and MHASF will be atthe forefront.
We are committed to grassroots advocacy, with a renewed focus oncoalition building and community activation. Our new membershipand volunteer programs invite individual citizens, professionals,organizations, and businesses to be an integral part of the MHASFfamily and amplify our shared voice. We extend that invitationwholeheartedly to you as well.
We are so fortunate to be a part of the vibrant San Francisco BayArea community. Thank you for all your support over the last 70years. We can’t wait to show you what’s next!!
Be well,
Rachel Del Rossi
Executive Director
Executive Summary
Within the next years, peers will make up atleast of the mental health workforce
nationally!*
The mission of the Mental HealthAssociation of San Francisco is tocultivate peer leadership, buildcommunity, and advance socialjustice in mental health.
On the Road to Recovery
Our Mission
Peer support works!
Improved engagement andsatisfaction with services
Reduced overallcost of services
Improved whole healthincluding chronic illnesses
Decreaseddepression
Approximately 1 in 5 adults inthe U.S. — 43.8 million, or 18.5%— experience mental healthissues in a given year.*
People working with peers report:** Reduced
substance use
Reducedhospitalizations
Mental Health Association of San Francisco provides qualitypeer-to-peer supports as well as training, coaching, and
placement for the next generation of mental health leaders! * Source: Nguyen, Teresa, et al, State of Mental Health 2018, Mental Health America, 2017.
http://www.mentalhealthamerica.net/issues/state-mental-health-america ** http://www.mentalhealthamerica.net/conditions/peer-support-get-facts
Better relationshipwith providers
Higher rates ofemployment
Improvedquality of life
Leaving more resources, support, and connection in the community.**
Agency Impact
Hours of Peer Support
Provided
26,067
(That’s more than 70 hours a day,365 days a year)
IndividualsReceived
Education orTraining
Individuals Engaged in
Community- Building Events
3,622
720
6,581
94%
Referrals/ Linkages
Made
People Who Recommend
Our Services toOthers
Served Through
Individual Peer Support
2,116
4
Program Impact
Peer-Run Warm Line The Peer-Run Warm Line is a non-emergency resource for anyone seeking emotional support. We
serve our community 7 days a week, including public holidays. We provide assistance via phoneand web chat on a nondiscriminatory basis to anyone in need. Callers typically express concernsaround interpersonal relationships, anxiety, panic, depression, finance, and alcohol and drug use.
28,204calls and
chats
Average of2,000 callsper month
Referralsto 250unique
resources
2002Service
Linkages
“I am enthusiastic about your line existing, the Warm Line has a much different,better energy than other mental health services I have used in the past.”
76
PROPEL
Peerscompleted
IndividualizedCareer Plans
194
With funding by the Office of Statewide HealthPlanning and Development (OSHPD), PROPEL
works to support, train and place individuals, bothmental health consumers and family members, who
are seeking to be employed or volunteer as peerpersonnel in the Public Mental Health System
(PMHS). We also assist employers in the CaliforniaPMHS in recruiting and retaining consumer and
family member staff through workforce integration.
trainings andpresentations
SOLVE SOLVE (Sharing Our Lives, Voices, and
Experiences) is a mental health stigma-elimination speakers bureau. SOLVE seeks
to replace misconceptions and harmfulbeliefs about mental health challenges with
our stories of recovery in free communitypresentations throughout the City and
County of San Francisco.
attendeesunderstand
the effects ofstigma
97%
52 Community presentations
to 1054individuals
34 peers receivedAdvanced
Peer EducatorTraining
3 new Peer Educators'
Training for 12peers
32
participants
175 Peers
Enrolled inPROPEL
As a result
Training lawenforcement
officers throughthe Crisis
Intervention Team(see page 7)
5
Program Impact
Training Institute The Training Institute offers actionable solutions for supporting and achieving workplace
development and excellence through in-house and customized trainings, technicalassistance, and consulting services. Our trainings have been designed and tested for
community-based organizations, government agencies, and private sector businesses.
27 trainings andpresentations
Reaching 663 individuals at diverse organizations including:
92% ofparticipants
recommend our training
Contra Costa Department of Behavioral Health, San Francisco Departmentof Aging and Adult Services, California Institute of Integral Studies, Bonita
House, Mercy Housing, Eden House, and Kaiser Permanente, among others
92.3%
ICHC
Groupparticipantsindicated a
reduction inhoarding
96.4% Rated their
training asgood or
excellent
The Institute for CompulsiveHoarding and Cluttering(ICHC) is a local, national, andinternational thought leaderthat maintains the centralityof the peer perspective inseeking to understandCollecting Behaviors. Weoffer a comprehensive rangeof supports that fostercommunity for thosepersonally and professionallydealing with collectingchallenges.
Information &Referral to 1243
individuals 1-on-1 Peer
Response Supportto 49 individuals
Peer-led GroupSupport to 56
individuals 45 participants in
Family andFriends Support
Group 244 hours
Communitytrainings and 14
presentations
PCORI Study Patient Centered
Outcomes ResearchInstitute (PCORI)Study is a joint 3-
year collaborationbetween MHASF
and UCSF to compare Peer-
Facilitated SupportGroups and
Cognitive BehavioralTherapy for
Hoarding Disorder.
66%
15 therapist-led cognitive
behavioraltherapy-
basedgroups
15 peer-led
cognitivebehavioral
therapy-based
groups
Over 300 Individuals completed thefree 16-week study
The peer-led andtherapist-ledgroups were
EQUALLYEFFECTIVE
Supports theeffectiveness ofboth therapistand peer-ledtherapy as an
evidence-basedpractice
31% responded
to treatment
reachedfunctionalremission
6
Program Impact
Marin Peer Providers Marin Peer Providers work together with mental health clinicians to provide supportive peer-
based case management services to individuals experiencing acute, pre- or post- crisis mentalhealth situations and engage in outreach to individuals living with mental health challenges who
might not be interested in services but could benefit from them.
Assisted236
individuals
Established and maintained "Warm Hand-off Procedures" with 7 community entities that support community wellness including:
Bridge (formerly Adult Case Management), Odyssey, HOPE, Road to Recovery,
Marin Community Clinics, Marin Center for Independent Living, and Beacon
100% Reported less
distress afterservices
100% More likely to
use servicespost-
intervention
725
Crisis InterventionTeam (CIT)
The Crisis Intervention Team (CIT) is comprised of 35community members, mental health advocates, health
service providers, and police officers including theMayor’s Office on Disability, NAMI SF, SF Suicide
Prevention Hotline, Coalition on Homelessness SF,and Citywide Case Management, all working togetherto provide cutting-edge training for law enforcement
officers. The goal is to teach officers how to effectivelymanage behavioral crisis situations in the field using de-
escalation techniques, obtaining a safe and positiveoutcome for the officer and consumer.
BART Police Deparment
SF Police Department SFPD Communications Dispatch
SF District Attorney's Office SF Park Rangers
Lawenforcement
officers trainedsince 2011
Saving countless lives and families!
Do Send A Card Do Send A Card (DSAC) was inspired during a 2012
MHASF Mental Health Month speech by Dr. Elyn Saks,who shared stories of being hospitalized for cancer and
how much support she received from family andfriends in the form of flowers, cards, and visits. Due tostigma when she was hospitalized for schizophrenia,
the same support did not follow. Recognizing thedifference, MHASF started the DSAC program toprovide support to those at San Francisco General
Hospital inpatient psychiatric unit.
Over 1000 Cards
Delivered So Far
22 cardsdelivered
eachmonth
Launched in September 2012 Sending Cards of Hope and Love!
Pizza parties,games, and care
bags donatedyearly
Sweaters, hats,
gloves, socks, andmuch more delivered
over the holidays 7
Volunteers The Mental Health Association of San Francisco instituted its volunteer program in December
of 2016. Since then, we've created a great program including partnerships with UCSF, USF, andSFSU for Service Learning and Internship opportunities. Students and volunteers are exposed
to the issues of mental health and the non-profit industry.
649 Hours of
VolunteerService
Equaling $15,667 in In-Kind
Labor
“What I liked about the internship were the people and environment. Everyone was very friendly and welcoming, making it easy for me to ask
questions and work with them.”
Supporters
Individual Donors
Corporate Donorsand Community
Partners
July 2016 - June 2017
Anonymous Joyce Appelbaum
Ann Baker Kristin Astrid Barnard
Susan Bergeson Camilla Bixler
Barbara Black Terezie S. Bohrer & Assoc
Ruth Brousseau Terri Byrne
Jeannie Campbell Kathleen Campbell
Wayne Clark John L. Cooper
Sen Corby David Covington
Candy Cox Kelly Doyle John Franklin
Pamela Greenberg Susan Greenspan
Brian Hepburn Jonathan Hieatt
Katie M. Mills Feier Han
Tucker Hoog Don and Vickie Howe
Scott Justus
Will Kamin Ellen Krantz
Jatinder Kumar Stephen Leader Michael Mager
Rebecca Massie Adam McCarthy Sonia E. Melara
Liza Murawski John O'Brien
Vanessa Pan Thomas M. Roman
Arwen Rosenbaum Elizabeth Rotter
Michelle Sallee Pat Saxman
Joyce and Marvin Scott Deborah Sim
Deborah Sondock Jamie Spatt
Angela Sun Kelly Tang
Sylvia Tapales Jackie Turner Eduardo Vega Phyllis Vine
Alicia Wang Andrew Webster
Adobe American Center for Philanthropy
American Foundation for Suicide Prevention Behavioral Health Link
Behavioral Health Services California Institute of Integral Studies
Community Thrift Store County of Marin
Depression and Bipolar Support Alliance Education Development Corporation
Farella, Braun & Martel, LLP GooglersGive
Industrial Light & Magic Morgan Stanley
National Destinatin Dignity Mental Health Fund Network for Good
Office of Statewide Health Planning and Development Paypal Charitable Giving Fund
PG&E San Francisco Department of Public Health
SF Department on Aging and Adult Services San Jose Sharks
University of California San Francisco
8
Financials
2016-17 REVENUES
Conference and Program Fees Gov't Grants and Contracts
Donations Misc. Income Total Revenues
$2,612,376 | 100%
$1,218,707 | 47%
$1,307,156 | 50%
$75,188 | 3% $11,325 | <1%
In 2016 - 2017, MHASFdiversified its revenue
stream by providingindividuals and community
partners an easy way tosupport our organization
with the MHASFMembership Program
2016-17 EXPENSES
Program Services Management & General Fundraising
Total Expenses
$2,748,203 | 100%
$2,280,639 | 83%
$349,970 | 13% $117,594 | 4%
2016 - 17 PROGRAMSPENDING BREAKDOWN
COMMUNITY ENGAGEMENT
SOLVE CONSUMER EVENTS
Total COMMUNITY ENGAGEMENT
TRAINING INSTITUTE
ICHC PROPEL
ON-SITE TRAINING OFF-SITE TRAINING Total TRAINING INSTITUTE
ICHC
PEER SUPPORT
RESEARCH CONFERENCE
Total ICHC
PEER SUPPORT
WARM LINE PROPEL
MARIN CRISIS & TRIAGE Total PEER SUPPORT
MANAGEMENT & GENERAL
FUNDRAISING
TOTAL
$180,235
$32,762 $212,997
$34,889 $36,359 $94,608 $73,996 $239,852
$185,980 $77,449 $35.429 $298,858
$1,038,442 $189,957 $300,533 $1,528,932
$349,970
$117,594
$2,748,205
9
MHASF is currently building on the success of 2016/17 by embracing emergent technology to increase options and promote innovations that support mental health. We’re piloting our firstvirtual support group, and other phone andweb-based supports for peer-to-peer contact;partnering with several leaders in our techcommunity; and finalizing Resource Connect,our online self-guided resource and referral tool.We are developing and adding content to ourwebsite that will give our network and Membersmore wellness tools, education, and training,accessible anytime, from anywhere! And withour Warm Line now in operation 24 hours a day,there is always a well-trained peer ready to offersupport. We hope to see you at our 18th InternationalConference on Hoarding and Cluttering onMarch 22nd and 23rd! This conference will trulybe an ‘out-of-the box’ experience.
At MHASF we are #hereforeachother! Thankyou for your support!
Vision for2017/18
www.mentalhealthsf.org
870 Market St., Suite 928 | San Francisco, CA 94102415.421.2926 office | 415.421.2928 fax | [email protected]