annual report fy17 final - global campus...annual&report& 2016%–%2017%...

Annual&Report&2016%–%2017%

School%of%Continuing%Education%and%Academic%Outreach%Global%Campus%

%Report%Submitted%by%

Global%Campus%Staff%Members%and%

Donald%Judges,%Vice%Provost%for%Distance%Education%Office%of%Academic%Affairs%

%%%%%

August%17,%2017%

2

The&University&of&Arkansas&Global&Campus&%The%Global%Campus%(GC)%advances%the%University’s%goals%by%supporting%academic%units%and%collaborating%with%industry%and%others%to%bring%education%within%reach%of%more%people%across%all%educational%delivery%modes,%from%brickPandPmortar%to%virtual%classrooms%in%graduate%and%undergraduate%degree,%certificate,%and%licensure%programs,%as%well%as%workforcePdevelopment%courses.%%%GC%and%its%specialty%teams%–%instructional%design,%media%production,%learning%technology,%and%logistical%support%–%provide%substantial%financial%and%inPkind%support%to%launch%new%online%courses%and%programs,%sustain%existing%ones,%and%maintain%regulatory%compliance.%This%support%advances%student%success,%invests%in%faculty%excellence,%promotes%innovation%in%teaching%and%learning,%helps%build%a%collaborative%and%innovative%campus,%enriches%diversity%and%inclusion,%and%furthers%the%University’s%landPgrant%mission.%%I.&&Online&Education&is&an&Integral&and&Growing&Part&of&the&U&of&A%

%

73%&of%U%of%A%undergraduate%students%studying%exclusively%online%are&from&Arkansas*&&40.48%%of%U%of%A%undergraduate%students%studying%exclusively%online%are%firstJgeneration**%students&from&Arkansas%%

Overall,&50.62%&of%U%of%A%undergraduate%students%from%all%origins%who%studied%exclusively%online%are&firstPgeneration%students%

%

Online&Programs&Help&Arkansas&Residents&Attend&College&in&FY&2017

Chart&above&shows&unique&students.&A&student&enrolled&in&undergraduate&and&graduate&programs&concurrently&in&the&same&AY&was&counted&only&once&in&the&graduate&category.&Graduate&numbers&include&online&law&students.&%

964

1,263

1,581

1,854

2,003253433

712 89

3 1,045

1,217,

1,696,

2,293,

2,747,3,048,

0

500

1000

1500

2000

2500

3000

3500

2013 2014 2015 2016 2017

U*of*A*Students*Studying*Exclusively*Online

Graduate Undergraduate

*&Students’&legal&residence&at&the&time&of&admission&**&Students&reported&their&parents&did&not&have&college&degrees&&

Appendices&C@G&show&enrollment&data.&Appendix&H&shows&first@generation&enrollments.&Appendix&I&shows&student&semester&credit&hours.&Appendices&J@L&show&maps&of&students’&legal&residences&at&the&time&of&enrollment.&

140 190

304 36

3 423

0

200

400

600

2013 2014 2015 2016 2017

FirstBGeneration*Arkansas*U*of*A*Undergraduate*Students*who*Studied*Exclusively*Online

U*of*A*AY*2017*Enrollment*29,224*

3,048&10.43%%of%U%of%A%students%studied%exclusively%online**&

12,467&42.66%%of%

U%of%A%students%took%at%least%one%online%class&

&

*Academic&Year&(AY)&total&enrollment,&not&11th@day&

enrollment&for&fall&2017&**Students&who&took&only&online&classes&in&AY&2017&

3

As%seen%in%national%trends,%online%students%make%up%a%growing%proportion%of%the%U%of%A%student%population.%This%growth%is%especially%prominent%among%graduate%students.%%At%the%U%of%A,%this%can%be%seen%both%in%graduate%enrollments,%in%which%exclusively%online%students%went%from%20%%of%the%total%in%2013%to%almost%41%%of%the%total%in%2017,%and%in%graduate%SSCHs,%in%which%exclusively%online%students%accounted%for%13.5%%of%the%total%in%2013%and%almost%36.6%%in%2017.%%The%majority%of%the%online%graduate%programs%are%available%only%online,%serve%distinct%markets,%and%differ%substantially%from%the%more%researchPoriented%graduate%programs%offered%on%campus.%Therefore,%this%trend%appears%to%reflect%overall%growth%in%online%graduate%programs%rather%than%a%shift%from%onPcampus%to%online%graduate%programs.%

&*Based&on&AY&data,&not&11th&day&numbers&for&fall.&&&&&&&&

**Students&who&took&all&online&courses&for&that&AY.%&***Of&the&40&online&graduate&programs,&about&68&percent&are&offered&only&online.&The&state&defines&an&online&program&as&delivering&50&percent&or&more&of&course&content&online.&See&definitions&in&Appendix&B.&&&

&Online&graduate&enrollments&shown&here&do&not&include&online&law&students.&&&&&&&

3,857

3,644

3,469

3,443

2,882

964

1,263

1,572

1,838

1,987

4,821 4,907 5,041 5,2814,869

20.00% 25.74% 31.18% 34.80% 40.81%

0

1,000

2,000

3,000

4,000

5,000

6,000

2013 2014 2015 2016 2017

Online*is*a*Growing*Proportion*of*U*of*A*Graduate*Enrollment

OnBCampus*Graduate*Students Online*Graduate*Students

Online&Footprint&at&the&U&of&A&% U%of%A%Enrollment*% Exclusively%

Online**%Percentage%

Exclusively%Online%Graduate%students% 4,869% 1,987***% 40.81%%Undergraduate%students% 23,980% 1,045% 4.36%%Law% 375% 16% 4.27%%Total% 29,224% 3,048% 10.43%%

4

&See&Appendix&I&for&detailed&information.&Online&graduate&enrollments&shown&here&do&not&include&online&law&students.&&&

A%majority%of%students%studying%exclusively%online%are%Arkansas%residents.%As%noted%above,%in%AY%2017%73%%of%undergraduates%studying%exclusively%online%were%from%Arkansas.%%Indeed,%as%the%following%chart%shows,%for%every%year%since%2013,%Arkansas%residents%have%comprised%a%larger%proportion%of%the%exclusively%online%student%population%than%the%total%U%of%A%student%population. %%

%See&appendices&C@G.&*The&term&graduate&includes&law&students.% %

23.20%27.32%

30.69%

35.26%43.31%

13.46%

18.74%23.78%

28.37%36.40%

0

5,000

10,000

15,000

20,000

25,000

30,000

2013 2014 2015 2016 2017

Online*Students*Account*for*an*Increasing*Percentage*ofU*of*A*Graduate*Student*Semester*Credit*Hours

At*least*one*online*course Exclusively*taking*online*courses

60.11%57.92% 55.64% 53.94%

53.26%

70.50%

62.68% 60.18% 59.77% 58.86%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

2013 2014 2015 2016 2017

U*of*A*Students*from*ArkansasGraduate* and*Undergraduate

University*Wide Exclusively*Online

5

Degrees&Earned&through&Online&Programs&Academic%Year% 2013% 2014% 2015% 2016% 2017%#%undergraduate%students% *% *% *% *% 184%#%graduate%students% *% *% *% *% 404%Totals& 331% 357% 482**% 460% 588%*The&breakdown&between&undergraduate&and&graduate&degrees&earned&is&not&available.&**The&2015&number&is&elevated&by&a&program&offered&only&once.&&

&

&&GC&administers&SelfJPaced&Online&Courses,&the&most&flexible&academic&option&to&earn&college&credit&toward&degree&completion&SelfPPaced%Online%Courses,%taught%by%academic%colleges%and%administered%by%the%GC,%help%students%add%credit%hours%toward%academic%standing%or%graduation.%%The%U%of%A%offered%48%selfPpaced%courses%in%AY%2017.%%%

%GC&in&Rogers&offers&continuing&education&and&workforce&development&The%Rogers%office%harnesses%the%strength%of%its%industry%and%educational%partners%to%deliver%high%quality%nonPcredit%professional%and%workforce%development%courses%and%programs.%GC%works%directly%with%U%of%A%faculty,%companies,%and%organizations%to%address%specific%training%needs.%%

SelfJPaced&Online&Courses&

AY% Enrollment%2017% 1,303%2016% 1,197%2015% 1,327%2014% 1,221%

Workforce&Certificates*&FY&2017&332&

*Certificates&issued&for&open@enrollment&programs&that&meet&ADHE&requirements%

Total%number%of%all%online%degree,%

certificate,%and%licensure%

programs%and%plans%offered%in%

AY%2017%(Does%not%include%programs%approved%by%ADHE,%but%still%in%development)%

New&U&of&A&Online&Programs&and&Concentrations&•M.S.%in%Engineering%Management%%

•Concentration:%EMBA%Health%Care%

•Grad%Certificate%in%Arkansas%Curriculum/Program%Administrator%

•Grad%Certificate%in%BuildingPLevel%Administrator%

•Grad%Certificate%in%District%Level%Administrator%

•Grad%Certificate%in%KP12%Online%Teaching%

•Grad%Certificate%in%Project%Management%

%

Note:&The&Bachelor&of&Accounting&and&Master&of&Accounting&programs&were&approved&by&ADHE&in&FY&2017&and&are&in&development.&

%

47 454 53

4 562 633

0100200300400500600700

2014 2015 2016 2017

Unique,U,of,A,Online,Courses,Offered*

*These&data&do&not&include&self@paced&online&courses&and&distance&education&courses&not&delivered&online.&&They&do&include&dissertation,&thesis,&practicum,&internship&and&independent&studies&courses&(usually&no&IDSS),&and&courses&designed&outside&GC.&Special&topics&courses&are&counted&by&topic.&

6

The%IT%Readiness%Certificate%program%is%an%example%of%how%GC%Rogers%collaborates%with%industry%and%educational%partners%to%support%training%efforts%that%help%reduce%skills%gaps%in%Northwest%Arkansas.%The%program%–%funded%in%part%by%an%$851,062%grant%from%the%Arkansas%Department%of%Higher%Education%–%began%enrolling%students%in%Fall%2016.%It%helps%prospective%employees%to%prepare%for%entryP

level%informationPtechnology%jobs%and%helps%employers%by%providing%needed%jobPready%applicants.%%%In%FY%2017,%GC%Rogers%increased%hardPskills%training,%expanded%services%beyond%Northwest%Arkansas%(e.g.,%training%for%the%poultry%industry%in%Georgia%and%the%home%health%care%industry%in%California),%and%increased%nonPcredit%course%development%generated%by%academic%colleges%and%schools.%GC%Rogers%delivered%or%started%development%for%nine%nonPcredit%programs%(asphalt%emulsion,%greenhouse%management,%knife%safety,%teaching%music%for%children%with%special%needs,%drone%training,%etc.)%in%partnership%with%Fulbright%College,%Bumpers%College,%the%College%of%Engineering,%and%the%College%of%Education%and%Health%Professions.%

&II.&Revenue&from&Online&Education&Benefits&the&Entire&Campus&

&Online%revenues%sent%more%than%$9%million%to%the%University’s%general%fund%in%FY%2017.%GC%manages%more%than%$24%million%in%online%educational%revenues%on%behalf%of%the%University:%

1.% After%covering%instructional%costs,%online%tuition%revenue%for%students%taking%only%online%classes%is%shared%between%the%academic%colleges%(50%),%the%U%of%A%general%fund%(30%),%and%GC%(20%).%%Net%revenue%(i.e.,%instructional%costs%are%already%taken%out)%from%students%who%take%both%online%and%onPcampus%classes%during%a%semester%goes%to%the%U%of%A%general%fund.%

2.% GC%collects%a%$30%offPcampus%fee%per%credit%hour%to%help%pay%GC%operating%costs.%3.% The%GC%uses%its%revenues%(A)%to%reinvest%in%academic%colleges%to%expand%and%enhance%

distance%education%and%to%support%technology%and%innovation%projects%across%campus%(e.g.,%Tesseract%Center%for%Immersive%Environments%and%Game%Design,%Lynda.com,%Open%Educational%Resources,%Civitas,%etc.)%and%(B)%to%provide%inPkind%services%to%the%main%campus.%

&%&&&&&&&&&&&&&& &

IT&Readiness&Program&FY&2017%

% Cohort%1% Cohort%2%Applicants% 54% 78%Admitted% 29% 42%

Certificates%issued% 20% In%progress%

Online&educational&revenues&benefit&the&University&through&two&pathways:&(1) Net%online%tuition%revenue%is%split%

between%the%colleges,%General%Fund,%and%GC.%This%model%empowers%colleges%to%develop%strong%programs,%adopt%innovative%initiatives,%and%optimize%resource%allocation.%

(2) GC,%after%defraying%its%operating%costs,%reinvests%in%colleges%and%schools.%

Online Tution Revenue Sharing

Net Online Tuition

GeneralFund

Global CampusRevenue - Operating Costs =

Academic Colleges(1)

(2)

RE

INV

EST

ME

NT

Off-campus fees

In&FY&2017,&the&Global&Campus&reinvested&more&than&$1&million.%&

7

Direct&gross&online&revenue&sharing&of&$24&million+&for&FY&2017&These%revenues%do%not%include%differential%tuition,%but%do%include%instructional%costs.%%

%&&GC&reinvests&tuition&revenues&in&academic&colleges&and&other&units%%In%FY%2017,%GC%strategically%reinvested%$1,017,591%and%provided%inPkind%services%to%academic%units.%%The%following%table%reports%GC’s%direct%reinvestment%in%online%courses%and%programs,%as%well%as%technology%and%innovation%needs.%%GC’s%inPkind%contributions,%such%as%media%buys%to%promote%U%of%A%Online,%recruitment%activities,%and%Instructional%Design%and%Support%Services,%are%described%in%a%subsequent%section.%%The%University’s%2014%modification%of%the%model%for%sharing%online%revenue%reduced%GC’s%percentage.%That%reduction,%and%GC’s%ongoing%reinvestment%of%reserves,%means%that%GC%had%less%overall%capital%to%commit%to%new%programming%in%2017%and%that%the%amount%GC%did%commit%constituted%a%larger%percentage%of%its%online%income%(92.6%).%

8

%

&&Guiding&Priorities&–&1%&reallocation&In%accordance%with%the%Chancellor’s%mandate%to%reallocate%resources%in%alignment%with%the%eight%Guiding%Priorities,%GC%reallocated%funds%to%add%three%new%positions:%(1)%an%animation%artist,%(2)%an%academic%technologist,%and%(3)%a%human%resource%analyst.%This%reallocation%aligns%with%the%University’s%Guiding%Priorities%by%supporting%innovation%in%teaching%and%learning%(first%two%positions)%and%in%building%a%collaborative%campus%(third%position%allows%financial%affairs%to%gain%bandwidth%to%work%with%academic%colleges).%In%alignment%with%the%University’s%landPgrant%mission,%GC%moved%$125,000%from%its%quasiPendowment%to%fund%the%W.E.%Manning%Memorial%Scholarship%to%support%online%students.& %

9

III.&&GC&InJKind&Support&%

The%diagram&below%illustrates%how%GC%works%behind%the%scenes%to%support%the%development,%delivery,%and%maintenance%of%online%programming%at%the%U%of%A.%The%process%begins%when%GC%helps%college%leaders%to%plan%new%online%programs.%That%help%includes%research%assistance%from%national%consulting%organizations%retained%by%GC.%%See%Appendix%A%for%inPkind%support%details.%%

%GC%empowers%faculty%by%offering%handsPon%assistance%from%instructional&designers,%video&and&animation&producers,%and%learning&technology&experts.%%GC%also%provides%logistical%support%in%communications,&marketing,&recruitment,&enrollment&management,&and&retention.&&&%

GC%is%expanding%its%services%across%campus%to%reach%all%modes%of%delivery,%including%traditional%facePtoPface%courses.%LearningPtechnology%experts%work%with%faculty%to%assist%with%pedagogical%strategies%that%enhance%learning%outcomes.%%%%% %

Guiding&Priorities&HighPquality%online%and%techPenhanced%offerings:%• Advance&student&success%through%engaging%learning%environments,%built%upon%national%quality%guidelines%

• Demonstrate%U%of%A’s%investment&in&faculty&excellence%

• Showcase%innovative&teaching&and&learning&in%action%

• Strengthen&graduate&education%through%online%pathways%for%distance%learners%

• Show%the%fruits%of&building&a&collaborative&and&innovative&campus&that%responds%to%student%needs%

• Meet%landJgrant&and&flagship&responsibilities%by%making%education%accessible%to%more%people,%while%using%cuttingPedge%learning%technology%and%modern%teaching%strategies%

• Enrich%diversity&and&inclusion%efforts%by%increasing%access%to%education%

10

Online&Course&Development&and&Delivery&–&Instructional&Design&and&Support&Services%%Instructional%Design%and%Support%Services%(IDSS)%focused%on%%(1)%expanding%its%services%to%all%instructional%modes%–%online,%hybrid/blended,%online%selfPpaced,%and%facePtoPface%–%for%both%academic%credit%and%nonPcredit%areasj%%(2)%increasing%the%capacity%of%the%media%production%team%(video,%animation,%etc.)j%and%%(3)%improving%the%quality%of%mature%online%courses.%%%IDSS%provides%faculty%with%handsPon%assistance%with%course%design,%pedagogy%strategy,%technology%tools,%tech%training,%helpPdesk%services,%and%qualityPmeasurement%guidelines.%

Other%highlights%include:%%

•% %IDSS%assisted%faculty%with%1,395%sections%of%semesterPbased%online%courses%and%facilitated%46%selfPpaced%online%courses%in%FY%2017.%

•% The%IDSS%Learning%Technology%Support%(LTS)%team%helped%faculty%and%students%understand%and%use%technology.%LTS%offered%multiple%training%events%and%handled%emergency%technology%calls%by%visiting%onePonPone%with%faculty%in%their%offices.%LTS%provided%emergency%support%(help%desk)%for%Blackboard,%Echo360,%Kaltura,%clickers,%and%other%learning%technology%for%faculty%and%students.%

•% The%IDSS%Media%Production%team%helped%students%learn&in&meaningful%ways%by%creating%video&and&animation&content%with%faculty%for%online%courses%and%workforce%development.%

&&&

Increasing&Access&and&Enrollment&–&Communications&and&Recruitment%

The%Recruitment%and%Student%Outreach%and%Communications%teams%complement%the%efforts%of%individual%colleges,%U%of%A%Admissions,%and%University%Relations%by%promoting%online%programs%and%workforce%development%to%prospective%students.%GC%efforts%target%Arkansas%and%the%region,%but%also%include%national%audiences.%%

%Highlights%from%both%teams:%

•% The%communications%team%partners%with%Educational%Marketing%Group%to%manage%a%national%Internet%marketing%campaign%(Google%search,%Google%Display,%Facebook,%

Online&Course&Development&for&FY&2017&

%%New&Online&

Revised&Online&

Revised&Blended/&Hybrid&

Revised&&SelfJPaced&

NonJCredit& Total&

Bumpers%College% 7% 3% % % % %College%of%Education%&%HP% 11% 9% % % % %College%of%Engineering% % % 1% % % %Fulbright%College% 16% 5% % 1% % %School%of%Law% 4% 3% % % % %Walton%College% 8% 1% % % % %Workforce%Development%% % % % % 11% %Total&& 46& 21& 1& 1& 11& 80&

226&videos%created%

327&videos%edited%

Major%Media%Production%projects:%• “EquilibriumP1”%–%Chemistry%at%Work%series%• SCMT%3623%–%Supply%Chain%Management%• Finance%for%NonPFinance%–%Accounting%• National%awardPwinning%“GoPGetters”%TV%commercial%–%the%U%of%A%ONLINE%

11

Instagram,%Pandora,%etc.)%to%promote%U%of%A%ONLINE%programs%and%workforce%development.%

•% The%communications%team%maintains%the%online.uark.edu%promotional%website%and%develops%brochures.%

•% GC%directed%advertising%–%Internet,%TV,%radio,%print,%and%digital%–%to%the%U%of%A%ONLINE%website%in%FY%2017,%allowing%students%to%apply%for%admission%online%without%completing%a%request%for%information.%This%change%accommodates%“search%and%shop”%students,%who%make%up%53%%of%applicants.%

•% GC%recruiters%attended%101%recruitment%venues%in%FY%2017%and%financed%three%more%recruitment%trips%for%faculty%members.%

•% The%recruitment%team%began%a%significant%overhaul%of%its%leadPmanagement%system%(Salesforce)%to%better%track%and%nurture%leads%from%prospective%students.%

Compliance&and&Retention%

GC%collaborates%with%academic%and%administrative%units%across%campus%to%promote%compliance%with%University%policies,%federal%mandates,%and%the%regulatory%requirements%of%Arkansas%and%the%other%states%in%which%the%University%conducts%regulated%educational%activities,%both%online%and%facePtoPface.%%Since%2015,%Arkansas%and%the%U%of%A%have%

participated%in%the%State%Authorization%Reciprocity%Agreement.%GC%provides%support%to%the%colleges%and%university’s%retention%efforts.%%Workforce&Development&and&Continuing&Education&–&GC&Rogers%

GC%Rogers%team%offers%flexible,%innovative%training%and%continuing%education%options%to%meet%the%needs%of%the%workforce,%as%identified%by%business%and%industry.%%Programs%are%delivered%facePtoPface%and%online,%with%the%help%of%a%designated%instructional%designer.%

%GC%Rogers%highlights:%

•% GC%Rogers%launched%three%new%online,%onPdemand%workforce%development%programs%through%collaboration%of%faculty,%industry,%and%an%instructional%designer.%They%include%asphalt%emulsion,%real%estate%finance,%and%writing%in%real%estate:%ethics%and%professionalism.%

•% GC%Rogers%helped%Lincoln%High%School%use%a%United%Way%grant%to%hire%an%industry%professional%to%teach%coding,%virtual%reality,%and%artificial%intelligence.%

•% GC%Rogers%provided%customized%training%–%meaning%GC%Rogers%sends%instructors%to%industry%sites%to%conduct%training%–%for%Tyson%Foods%Inc.,%Mister%Sparky,%Simmons%Foods,%J.B.%Hunt,%McKee%Foods,%Procter%and%Gamble,%Health%Partners,%Bekaert%Steel,%and%CCF%Brands.%GC%Rogers%leverages%the%Office%of%Skills%Development%grants%to%make%customized%training%more%affordable%for%businesses.%

%& &

~

Recruiting&Funnel:&Awareness&to&Enrollment&

12

IV.&&Significant&GC&Updates&&

•% Donald%P.%Judges%was%appointed%July%1,%2017,%as%vice%provost%for%distance%education%and%leader%of%the%Global%Campus,%after%he%served%more%than%a%year%on%an%interim%basis%in%those%roles.%

•% GC%staff%relocated%in%June%2017%to%two%temporary%locations%–%Uptown%Campus%West%and%Rockhill%Studio%on%Township%Avenue%–%to%allow%renovations%at%the%downtown%Global%Campus%building.%%Renovations%on%the%fourth%and%fifth%floors%will%provide%(1)%effective%work%environments%for%IDSS%and%the%faculty,%(2)%a%professional%video%and%animation%studio%for%course%content%creation,%and%(3)%effective%work%spaces%for%administrative%and%logistical%teams.%%Renovations%also%are%underway%on%the%second%floor%to%create%a%“black%box”%theater,%which%can%help%the%U%of%A%Theater%meet%accreditation%requirements.%

•% Significant%updates%from%individual%GC%departments%are%shown%in%Appendix%A.%%%

13

Appendix&A&–&Details&of&InJKind&Contributions&by&GC&Teams&&I.&&Instructional&Design&and&Support&Services&Instructional&Designers&(Course%Development)&The%Instructional%Design%team%provided%3%levels%of%instructional%design%support%to%U%of%A%faculty,%staff,%and%the%community:%

•% Level%1%Support:%Instructional%designers%worked%with%subject%matter%experts%to%develop%and%rebuild%forPcredit%and%nonPcredit%online%courses.%The%team%also%helped%develop%several%trainings%on%campus:%Academic%Integrity%for%International%Studentsj%UA%Search%Committee%Trainingj%and%CLASS+%Tutor%OnPboarding%Training.%

•% Level%2%Support:%Instructional%designers%helped%faculty%teach:%online%courses%during%their%first%online%offerings,%revise%and%refine%their%online%courses%for%continuous%improvements,%convert%facePtoPface%or%online%courses%to%hybrid%courses,%prepare%their%courses%for%nationally%recognized%Quality%Matters%review%submission,%and%apply%new%teaching%strategies%and%technologies%in%their%courses.%To%date,%all%four%courses%in%the%Spanish%language%sequence%are%QM%certified.%IDSS%also%helped%BSBA,%MSOM,%and%COMM%create%new%Blackboard%templates%that%provide%a%professional,%consistent,%userPfriendly%interface.%Courses%are%being%migrated%into%the%new%program%templates.%

•% Level%3%Support:%Instructional%designers%provided%ongoing%support%for%1,395%sections%of%semesterPbased%online%courses%(80%in%Summer%II%2016,%451%in%Fall%2016,%582%in%Spring%2017,%282%in%Summer%I%2017)%and%46%selfPpaced%online%courses.%%%

Other%noteworthy%Instructional%Design%projects:&•% ID%team%piloted%Blackboard%Outcomes%Assessment%tool%with%Fulbright’s%General%

Education%Committee%and%Engineering’s%MSOM%team,%which%triggered%campusPwide%conversation%about%program%planning%and%curriculum%mapping.%IDSS%will%work%with%Nursing%RNPtoPBSN%and%DNP%programs%and%Walton%BSBA%program%to%adopt%the%new%tool%in%Fall%2017.%

•% ID%team%developed%a%comprehensive%training%program%for%English%GAs%who%teach%ENGL%and%WLIT%online%courses.%The%program%will%help%ensure%the%consistency,%quality,%and%rigor%of%the%department’s%online%courses.%

•% In%collaboration%with%IT%Services%and%Registrar’s%office,%IDSS%piloted%Blackboard’s%Grades%Journey%tool%in%summer%and%rolled%it%out%to%the%entire%campus%in%fall.%This%tool%contributed%to%faculty%productivity%by%allowing%direct%export%of%final%grades%from%Blackboard%to%UAConnect.%

•% ID%team%took%over%the%responsibility%of%monitoring%and%approving%course/program%change%requests%in%CourseLeaf%and%representing%Global%Campus%at%the%UCPC%meetings.%

•% ID%team%created%a%database%of%online%programs%and%courses%to%track%course%development%and%manage%ID%workload%more%efficiently.%

Learning&Technology&Support&Team&IDSS%strengthened%the%Learning%Technology%Support%(LTS)%team%in%FY%2017%to%better%meet%the%technology%needs%of%faculty%and%students.%The%team%includes%faculty%development%support,%student%engagement%specialists,%academic%technologists,%and%Blackboard%Support%staff.%%Highlights%include:%

•% The%LTS%team%increased%its%support%to%onPcampus%courses.%&

14

•% The%team%continued%to%shift%its%strategic%focus%from%reactive%support%to%proactive%support,%as%illustrated%by%its%participation%in%various%campus%outreach%events.&

•% LTS%team%explored%several%emerging%technologies%for%potential%classroom%adoptions,%including%Augmented/Virtual%Reality%and%VoiceThread%(a%collaborative,%multimedia%slide%show%tool).%%

•% LTS%team%streamlined%its%faculty%support%model:%%o% Public'Information'

Faculty%can%find%informative%articles%on%a%variety%of%learning%technology%tools%and%processes%on%the%tips.uark.edu%website.%

o% Urgent'Care/Emergencies%Faculty%and%students%can%contact%support%staff%by%phone,%email,%or%chat%every%day%of%the%week,%with%extended%hours%on%nights%and%weekends.%Staff%offer%firstPline%support%for%Blackboard,%Echo360,%Kaltura,%clickers,%and%other%learning%technologies.%%

o% Walk9In'Clinic/House'Calls/Phone'Consultations'Our%faculty%development%team%is%available%for%dropPin%coaching%sessions%on%campus.%We%will%also%set%up%appointments%to%visit%faculty%offices%or%set%up%phone%consultations.%

o% Specialists'Student%engagement%specialists%and%academic%technologists%are%ready%to%help%faculty%incorporate%technology%to%improve%the%efficiency%and%effectiveness%of%instruction.%

Media&Production&Team&The%Media%Production%team%collaborates%with%faculty%to%produce%video%and%animation%content%for%online%and%workforce%development%courses.%%%Highlights%include:%

•% The%team%increased%its%production%capacity,%primarily%through%improved%crossPtraining%within%the%intern%program,%efficient%use%of%workstations,%research%and%adoption%of%appropriate%software,%and%expansion%of%the%partPtime%staff.%%

•% The%quality%of%animations%rose%significantly.%For%example,%the%animation%team%created%new%3D%characters%that%have%a%much%wider%range%of%motion%and%expressiveness.%%

•% The%team%arranged%for%office%and%studio%space%from%Rockhill%Studios%for%14%Media%Production%staff,%3%Academic%Technologists,%and%1%IDSS%Visual%Lead%to%use%during%the%Global%Campus%building%remodel.%%

•% The%team%provided%extensive%expert%input%on%studio%design%for%the%upcoming%GC%remodel,%coordinating%with%architects,%FAMA,%and%others.&

tips.uark.edu&

Video/Animation&Course&Content&

15

•% The%team%installed%podcast%equipment%for%a%new%promotional%project%at%GC%Rogers%and%recorded%interviews%with%women%executives.%

•% In%collaboration%with%units%across%campus,%the%Media%Production%team%created%a%topPquality%30Psecond%TV%commercial%to%promote%the%U%of%A’s%online%degree%programs.%%The%“For%the%GoPGetters”%commercial,%received%three%national%awards:%a%bronze%Telly%Award,%a%gold%Hermes%Creative%award,%and%a%national%Videography%award.%%

%II.&&Recruitment&and&Enrollment&Management&Recruitment%includes%the%director,%two%recruiters,%an%admissions%advisor,%and%an%assistant%to%the%director.%The%team%collaborates%with%the%Office%of%Admissions,%college%recruiters,%and%units%across%campus%to%collect%and%nurture%leads%from%prospective%students%across%the%state%and%around%the%nation.%%Highlights%include:%

•% Rise%in%applications%–%In%response%to%the%increasing%number%of%“search%and%shop”%students,%who%apply%online%without%first%contacting%the%University,%GC%in%2016%modified%its%online%marketing%practices.%The%online%and%traditional%campaigns%now%drive%prospective%students%directly%to%the%online.uark.edu%website,%which%provides%essential%information%prospective%students%may%explore%on%their%own%and%allows%them%to%apply%directly,%if%they%choose.%It%also%invites%them%to%inquire%for%further%information.%As%a%result,%inquiries%to%the%recruitment%office%have%fallen%by%11%%(8601)&over%last%year,%while%applications&have&increased&by%40.7%%over%the%previous%year.%%%

•% Inquiries%–%Ninety%percent%(7,749)%of%all%inquiries%came%through%the%website%and%10%%through%events%attended%by%recruiters.%Inquiries%made%directly%from%EMGPlinked%advertising%made%up%8%%of%all%inquiries.%%

•% Applications%–%SearchPandPshop%applications%made%up%53%%(2,293)%of%applications%received%this%year.%FortyPone%percent%of%applicants%completed%a%webPbased%inquiry%and%the%remaining%6%%initially%inquired%through%a%recruitment%event.%EMGPtagged%applicants%made%up%1.6%%of%all%applicants%to%programs%this%year.%These%results%indicate%that%the%changes%GC%made%to%the%student%website%experience%are%aligned%with%the%national%searchPandPshop%trend.%

•% Team%Changes%–%Three%new%members%joined%the%recruitment%team%this%year:%•% Patty%Milner%became%the%Director%of%Recruitment%and%Outreach%for%Online%

Programs%following%a%national%search%in%Spring%2017.%%•% Matthew%Meyers%joined%the%team%as%a%Recruiter%in%January.%%•% Kati%Elmore%joined%the%team%as%the%Online%Admissions%Advisor.%%

The%recruitment%team%participated%in%12%Global%Campus%update%meetings%with%campus%departments%to%introduce%the%new%director%and%discuss%future%program%enrollment%goals.%%%

2566

2582

4360

0

1000

2000

3000

4000

5000

2015 2016 2017

Online,Applicationsby*degree/certificate*B

seeking*students

http://globalcampus.uark.edu/video.php?v=8xgWagpyD9s

U&of&A&ONLINE&TV&Commercial&–&online.uark.edu&

globalcampus.uark.edu%

16

•% Recruiting%Events%(101):%o% Classroom%visits%to%nursing%

programs%at%twoPyear%schools%in%Arkansas%–%8%

o% Career%Fairs%–%39%o% Conferences/conventions%–%27%o% Other%(corporate%visits,%teacher%

expos,%info%sessions,%table%visits,%etc.)%–%19%

o% Military%focused%events%–%5%%o% Sponsored%faculty%members%to%

attend%recruiting%events%–%3%•% CampusPWide%Collaboration%–%The%recruitment%and%retention%departments%coPhosted%an%

online%undergraduate%advisor%roundtable%to%discuss%shared%goals%and%challenges%and%to%assist%in%developing%additional%communication%and%collaboration%opportunities.%%%%%

•% Lead%Management%–%The%recruitment%team%is%significantly%redesigning%the%GC%instance%of%Salesforce%which%is%used%to%track%leads%and%applicants%for%online%programs.%%

&III.&&Communications&&&Marketing&(Communications)&Communications%consists%of%a%director,%web%manager,%web/graphic%designer,%and%assistant%to%the%director.%%It%oversees%a%multiPmedia%marketing%campaign%and%collaborates%with%University%Relations%and%colleges%to%promote%the%U%of%A,%its%online%education%offerings,%and%workforce%development%programs.%This%includes%campaign%management,%ad%buys,%website%design,%graphic%design,%brochures,%and%media%releases.%%Highlights%include:%

•% Website%Milestone%–%Exceeded%1%million%page%views%on%online.uark.edu%in%a%single%calendar%year%(2016)%%

•% New%Internet%Ads%–%Launched%GC’s%first%Pandora%radio%and%Instagram%ads%as%part%of%the%Internet%marketing%campaign.%Launched%GC’s%first%Internet%marketing%campaign%for%workforce%development.%

•% Statewide%TV%–%Campaign%launched%in%fall%and%spring%during%local%news%programs%in%Northwest%Arkansas,%Little%Rock,%and%Jonesboro%

•% Razorback%Radio%and%TV%–%Managed%a%radio%campaign%through%IMG%Razorback%Sports%during%football%season.%Launched%GC’s%first%advertising%on%the%Razorback%Basketball%LED%score%table,%which%was%shown%on%any%television%station%that%aired%home%games%

•% Paid%Social%Media%Ads%–%Continued%in%FY2017%for%online%education%and%workforce%development%

•% Print%Ads%–%Continued%traditional%ads%in%Arkansas%Business%magazine,%ASBN%Update%nursing%magazine,%and%the%Walton%Arts%Center%playbill%

EMG&Internet&Campaign&Highlights&U&of&A&ONLINE&

(98.5%%of%media%buys)&Ad%impressions% 73%million%Ad%to%online.uark.edu%website% 265,000%Conversions%–%“Apply,”%RFI,%or%Quiz% 3,981%Leads%P%Students%who%completed%RFI% 643%

GC&Rogers&–&Workforce&Development&(1.5%%of%media%buys)&

Ad%impressions% 80,966%Ad%to%training.uark.edu%website% 1,456%Conversions%–%%enrollment%link%or%RFI%% 94%

Internet%Display%Ad%

Location&of&recent&recruiting&events&

17

•% Airport%Digital%Message%Boards%–%Created%ads%and%managed%digital%message%boards%in%airports%in%Bentonville,%Little%Rock,%Tulsa,%and%Dallas/Ft.%Worth%

•% U.S.%News%&%World%Report%Badges%–%Collaborated%with%academic%colleges%and%schools%to%purchase%licensing%to%use%badges%for%US.%News%&%World%Report%“Best%Online%Programs”%in%bachelor’s%programs,%graduate%education%programs,%and%graduate%engineering%programs%

&IV.&Credit&Studies&and&SelfJPaced&Online&Courses&This%program,%administered%by%GC’s%Office%of%Credit%Studies,%works%with%academic%units,%support%units,%and%students%to%administer%online%correspondence%courses,%known%as%SelfPPaced%Online%Courses,%which%provide%the%most%flexible%way%for%students%to%complete%courses.%%The%team%also%schedules%online%courses%in%UAConnect%and%manages%consortia%courses.%%The%team%includes%a%director,%two%academic%records%specialists,%an%academic%records%assistant,%and%an%office%manager.%%Highlights%include:%

•% Enhanced%Student%Access%–%A%new%online%form%to%request%enrollment%in%selfPpaced%online%courses%was%launched%in%late%July%2016%for%students%who%do%not%have%an%active%U%of%A%email%account.%Previously,%these%students%had%to%submit%admission/enrollment%requests%via%postal%mail,%fax,%or%hand%delivery.%

•% Enhanced%Course%Management%–%An%alternative%to%using%temporary%enrollment%caps%to%reserve%spaces%in%structured%online%classes%for%onlinePonly%students%was%proposed.%These%efforts%included%several%meetings%with%stakeholders%as%well%as%work%in%the%UAConnect%test%environment%prior%to%pilot%testing%the%procedure%during%summer/fall%2017%registration.%

•% Workflow%Management%–%In%July%2016,%GC%began%using%Perceptive%to%manage%the%workflow%of%enrollment%requests%for%selfPpaced%online%courses.%It%also%provides%a%searchable%repository%of%electronic%documents%related%to%students’%enrollment%records.%Moving%to%Perceptive%aligns%our%processes%more%closely%with%systems%used%in%other%U%of%A%units.%

•% Data%–%A%searchable%online%degree%database%was%created%to%assist%in%determining%justification%needed%for%proposed%new%online%degree%programs.%

%V.&&Global&Campus&Rogers&GC%Rogers%team%consists%of%the%directorj%three%program%coordinators%who%identify,%create%and%implement%nonPcredit%programmingj%and%two%education%support%specialists%who%help%sustain%programming%initiatives.%The%team%works%with%academic%colleges%and%industry%and%community%leaders%to%develop%and%deliver%workforcePdevelopment%and%continuingPeducation%opportunities%to%help%people%advance%in%their%careers,%move%into%new%careers,%or%maintain%certification.%Programs%are%offered%online%and%facePtoPface%in%Rogers%and%Fayetteville.%

GC&Rogers&Collaborates&with&Academic&Colleges&to&develop&nonJcredit&offerings&

College& Program&Fulbright%College%of%Arts%and%Sciences%

English%Department%–%Writing%in%Real%Estate%Music%Department%–%Teaching%Music%for%Children%

with%Special%Needs%

Bumpers%College%of%Agricultural,%Food%and%Life%Sciences%

Agricultural%Education%Department%–%AgCademy%Horticulture%Department%–%Greenhouse%

Management%Food%Science%Department%–%Knife%Safety%Training%

College%of%Engineering%

Civil%Engineering%Department%–%Asphalt%Emulsion%Electrical%Engineering%Dept.%–%Intro%to%Antennas%Operations%Management%Dept.%–%Drone%Training%

College%of%Education% Educational%Leadership%Dept.%–%ESL%for%Principals%

18

%GC%Rogers%highlights:%

•% IT%Readiness%Certificates%–%Of%the%20%students%who%completed%this%grantPfunded%program,%GC%can%confirm%that%%five%have%already%secured%employment%as%junior%developers%and%five%others%returned%to%the%program%to%pursue%additional%certificates.%

•% Tuition%Grant%–%Women's%Giving%Circle%awarded%GC%Rogers%a%$5,000%grant%for%the%Skilled%Trades%Camp,%which%allowed%high%school%students%–%especially%girls%–%to%learn%about%skilled%trades%(welding,%heating,%air%conditioning,%etc.)%through%handsPon%activities.%

•% Launched%podcast%studio%–%Promoting%workforce%education%stories%•% Office%of%Skills%Development%Grants%–%Leveraged%grants%to%provide%customized%training%for%businesses%and%industry%

•% Truck%Driving%–%Partnership%with%USA%Truck,%Mid%America%Truck%Driving%School,%and%Northwest%Technical%Institute%to%offer%CDL%training%–%which%is%one%of%the%biggest%national%training%needs%

•% OpenPEnrollment%Courses%–%Provided%in%the%following%industry%sectors:%agriculture,%business,%computer%applications,%education,%human%resources,%law,%real%estate,%skilled%trades,%technology,%and%women’s%programming%

%Trends%in%Rogers%course%offerings:%%

•% Increase%in%“hard%skill”%training%vs.%“soft%skill”%training%%•% Increase%in%IT%professional%development%courses%offered%•% Increase%in%courses%pertaining%to%Big%Data%(for%example,%more%people%taking%Excel%and%

pivot%table%courses)%•% Increased%use%of%Rogers%space%by%partnering%with%Bentonville%IGNITE%program%•% Increase%in%UA%colleges/departments%wishing%to%offer%nonPcredit%courses%for%professional%

development%•% Additional%companies%are%coming%to%us%for%both%openPenrollment%and%customized%training%•% Increased%efficiency%by%decreasing%appointed%staff%and%increasing%the%number%of%contract%

trainers%%The%strength%of%partnerships%built%over%years%support%GC%Rogers%programming%and%help%develop%content%and%curriculum.%Partners:%

%

%%

%

&

& &

19

Appendix&B&–&Definitions&and&Parameters&for&Data&%Data,and,Demographic,Information*–*Data*in*appendices*reflect*academicByear*numbers,*not*11thBday*numbers*reported*in*Fall*2016.*UniversityBwide*demographics*were*obtained*from*the*U*of*A*Office*of*Institutional*Research’s*website*on*July*25,*2017.**FirstBgeneration*status*is*not*available*through*this*portal.***All*other*data*(“at*least*one*online*course,”*“exclusively*online,”*“first*generation,”*etc.)*were*obtained*from*the*U*of*A*data*warehouse*AHEIS*tables*on*July*28,*2017.*Minor*inconsistencies*could*exist*between*U*of*A*data*and*the*manual*records*kept*at*the*departmental*level*if*coding*errors*were*made*in*U*of*A*records.**Online,Course*–*The*Arkansas*Department*of*Higher*Education*identifies*an*“online*course”*as*any*course*that*delivers*“50%*or*more*of*the*course*content”*online.*The*U*of*A*reports*each*qualifying*course*as*of*the*11th*day*of*Fall*or*Spring*semesters*or*5th*day*of*Summer*semesters.**The*exact*definitions*used*for*this*file*can*be*found*on*page*PB28*of*the*AHEIS*Reference*Manual*for*the*Student*Information*System,*Public*Institutions,*Arkansas*Department*of*Higher*Education.***Online,Program*–*The*state*defines*an*“online*program”*as*delivering*50*percent*or*more*of*the*course*content*online.*Some*programs*(e.g.,*M.Ed.*in*Educational*Technology)*are*offered*only*online,*with*no*onBcampus*option.*Other*programs*(e.g.,*B.A.*in*Communications)*are*delivered*both*onBcampus*and*online.*For*the*purposes*of*this*report,*students*enrolled*in*programs*offered*through*both*delivery*modes*are*designated*as*online*students*when*50%*or*more*of*their*coursework*for*the*academic*year*is*delivered*online.**Students,Studying,Online,–*Courses*delivered*online*are*coded*“WB”*(webBbased)*in*the*U*of*A*database.*Students*who*took*one*or*more*webBbased*courses,*but*not*all*webBbased*courses,*for*the*academic*year*are*identified*in*this*report*as*“taking*at*least*one*online*course.”*Students*who*took*only*webBbased*courses*for*the*academic*year*are*identified*as*“studying*exclusively*online,”*which*is*naturally*a*subset*of*students*“taking*at*least*one*online*course.”**Unique,Students*–*Student*counts*in*the*following*tables*are*unique*(counted*only*once)*for*each*year*within*each*category.**Within*each*academic*year,*the*final*term*for*which*the*student*was*enrolled*has*been*identified.*The*student’s*career*and*demographics*for*those*terms*are*reported*as*listed*in*the*Data*Warehouse*AHEIS*tables*of*July*28,*2017.****Simultaneous,academic,careers*–*For*those*instances*in*which*a*student*had*simultaneous*academic*careers*during*the*term*of*interest,*the*highestBlevel*career*is*shown.*A*student*having*two*graduate*careers*is*counted*once*as*graduate;*a*student*with*a*graduate*and*law/agricultural*law*is*counted*as*graduate;*and*a*student*with*a*law/agricultural*law*career*and*an*undergraduate*career*is*counted*under*law/agricultural*law.*Academic*career*differs*from*billing*career.**Gender,and,Ethnicity*–*Gender*and*primary*ethnicity*are*reported*as*indicated*by*the*student*for*the*final*term*of*each*academic*year.**Age,–*Age*is*calculated*as*of*the*first*day*of*the*academic*year.**For*academic*year*2013,*that*was*July*1,*2012.**Origin*–*Geographic*origin*is*defined*by*the*Arkansas*Department*of*Higher*Education*as*“the*student’s*legal*residence*at*the*time*of*admission*to*the*institution.”*[SIS*Manual,*Public*Institutions,*page*PB7]**

20

*FirstNGeneration,Students*–*Some*students*provided*data*indicating*whether*or*not*their*parent*or*guardian*was*a*college*graduate.**If*the*response*was*coded*as*either*“neither”*or*“no,”*the*student*was*shown*as*“is*first*generation*college*student.”**Any*other*response*resulted*in*“is*not*first*generation.”**The*lack*of*a*response*was*notated*as*“not*indicated.”*****

21

Appendix(C(–(Online(Enrollment(2013((

Academic(Year( 2013(Year/end(numbers( University/wide( At(least(one(online(course( Exclusively(taking(online(courses(

Total& 27,610& 7,161& 1,217&Academic(Career( GRAD( LAW( UGRD( GRAD( LAW( UGRD( GRAD( LAW( UGRD(

Total& 4,821& 414& 22,375& 1,987& 2& 5,172& 964& && 253&Gender( (( (( (( (( (( (( (( (( ((

Female& 2,331& 166& 11,157& 998& 1& 3,342& 476& && 183&Male& 2,490& 248& 11,218& 989& 1& 1,830& 488& && 70&

Ethnicity( (( (( (( (( (( (( (( (( ((African&American& 323& 29& 1,200& 187& && 275& 85& && 35&American&Indian&or&Alaska&Native& 65& 6& 303& 26& && 66& 14& && 5&Asian& 87& 9& 563& 36& && 88& 16& && 3&Caucasian& 3,309& 331& 17,479& 1,533& 2& 4,246& 767& && 193&Hispanic&and&any&other&race& 159& 23& 1,291& 76& && 267& 37& && 13&Hawaiian&or&Pacific&Islander& 4& 1& 24& 4& && 5& 1& && 1&Two&or&More&Races& 92& 9& 661& 38& && 137& 20& && 3&NonKResident&Alien& 744& 3& 774& 69& && 79& 16& && &&Unknown& 38& 3& 80& 18& && 9& 8& && &&

Age(Group( (( (( (( (( (( (( (( (( ((Under&18& && && 73& && && 6& && && &&18&K&19& && && 6,704& && && 1,413& && && 3&20&K&21& 38& 4& 7,656& 22& && 2,086& 2& && 12&22&K&24& 1,014& 197& 4,773& 266& 1& 910& 78& && 30&25&K&29& 1,447& 160& 1,535& 558& 1& 303& 272& && 43&30&K&34& 863& 30& 699& 374& && 168& 187& && 45&35&K&39& 514& 8& 333& 246& && 91& 139& && 24&40&K&49& 635& 11& 371& 361& && 128& 191& && 61&50&K&64& 293& 4& 192& 158& && 61& 94& && 32&65&and&over& 17& && 39& 2& && 6& 1& && 3&

Geographic(origin((Legal(residence(at(time(of(admission)( (( (( (( (( (( (( ((InKstate&student& 2,448& 278& 13,869& 1,240& 1& 3,380& 648& && 210&OutKofKstate& 2,373& 136& 8,506& 747& 1& 1,792& 316& && 43&

(( (

22

Appendix(D(–(Online(Enrollment(2014((



Total& 4,907& 396& 22,751& 2,150& 1& 9,120& 1,263& && 433&Gender( (( (( (( (( (( (( (( (( ((

Female& 2,384& 156& 11,443& 1,067& 1& 5,399& 552& && 302&Male& 2,523& 240& 11,308& 1,083& && 3,721& 711& && 131&

Ethnicity( (( (( (( (( (( (( (( (( ((African&American& 327& 24& 1,160& 179& && 512& 109& && 51&American&Indian&or&Alaska&Native& 68& 12& 293& 27& && 119& 14& && 8&Asian& 108& 5& 542& 46& && 169& 30& && 5&Caucasian& 3,318& 313& 17,655& 1,665& 1& 7,254& 984& && 337&Hispanic&and&any&other&race& 181& 21& 1,457& 89& && 554& 56& && 17&Hawaiian&or&Pacific&Islander& 4& 1& 18& 4& && 8& 4& && 1&Two&or&More&Races& 83& 11& 715& 38& && 306& 25& && 8&NonKResident&Alien& 775& 4& 840& 79& && 173& 25& && 5&Unknown& 43& 5& 71& 23& && 25& 16& && 1&

Age(Group( (( (( (( (( (( (( (( (( ((Under&18& && && 70& && && 18& && && 6&18&K&19& 1& && 6,322& && && 2,941& && && 12&20&K&21& 35& 3& 8,451& 44& && 3,547& && && 33&22&K&24& 1,081& 198& 4,909& 361& 1& 1,565& 113& && 73&25&K&29& 1,469& 139& 1,489& 549& && 464& 360& && 81&30&K&34& 904& 32& 617& 413& && 238& 262& && 66&35&K&39& 508& 7& 328& 256& && 129& 183& && 57&40&K&49& 600& 12& 317& 355& && 138& 229& && 65&50&K&64& 289& 4& 200& 169& && 75& 114& && 40&65&and&over& 20& 1& 48& 3& && 5& 2& && &&

Geographic(origin((Legal(residence(at(time(of(admission)( (( (( (( (( (( (( ((InKstate&student& 2,419& 272& 13,558& 1,250& && 5,417& 723& && 340&OutKofKstate& 2,488& 124& 9,193& 900& 1& 3,703& 540& && 93&

(( (

23

Appendix(E(–(Online(Enrollment(2015((



Total& 5,041& 384& 23,631& 2,346& 19& 9,928& 1,572& 9& 712&Gender( (( (( (( (( (( (( (( (( ((

Female& 2,400& 151& 12,082& 1,145& 7& 5,741& 662& 2& 452&Male& 2,641& 233& 11,549& 1,201& 12& 4,187& 910& 7& 260&

Ethnicity( (( (( (( (( (( (( (( (( ((African&American& 308& 23& 1,207& 206& 1& 595& 154& 1& 88&American&Indian&or&Alaska&Native& 68& 7& 287& 31& 2& 112& 20& && 10&Asian& 130& 6& 594& 65& && 214& 49& && 18&Caucasian& 3,377& 305& 18,043& 1,745& 15& 7,841& 1,191& 8& 535&Hispanic&and&any&other&race& 200& 23& 1,608& 107& 1& 606& 74& && 34&Hawaiian&or&Pacific&Islander& 4& 1& 21& 4& && 9& 3& && &&Two&or&More&Races& 102& 12& 740& 57& && 298& 32& && 17&NonKResident&Alien& 800& 1& 1,035& 102& && 218& 25& && 4&Unknown& 52& 6& 96& 29& && 35& 24& && 6&

Age(Group( (( (( (( (( (( (( (( (( ((Under&18& && && 70& && && 16& && && 2&18&K&19& && && 6,594& 1& && 3,117& && && 32&20&K&21& 46& 3& 8,667& 58& && 3,765& 1& && 58&22&K&24& 1,093& 182& 5,254& 394& 8& 1,776& 115& 1& 124&25&K&29& 1,480& 139& 1,513& 589& 2& 559& 413& && 158&30&K&34& 968& 32& 619& 445& 2& 252& 359& 1& 96&35&K&39& 542& 9& 340& 311& 2& 170& 255& 2& 95&40&K&49& 627& 12& 334& 388& 2& 174& 295& 2& 93&50&K&64& 262& 7& 197& 155& 3& 96& 131& 3& 54&65&and&over& 23& && 43& 5& && 3& 3& && &&

Geographic(origin((Legal(residence(at(time(of(admission)( (( (( (( (( (( (( ((InKstate&student& 2,343& 254& 13,570& 1,282& 7& 5,785& 833& 2& 545&OutKofKstate& 2,698& 130& 10,061& 1,064& 12& 4,143& 739& 7& 167&

(( (

24

Appendix(F(–(Online(Enrollment(2016((



Total& 5,281& 386& 24,142& 2,655& 139& 10,103& 1,838& 16& 893&Gender( (( (( (( (( (( (( (( (( ((

Female& 2,564& 160& 12,538& 1,359& 69& 5,770& 856& 9& 594&Male& 2,717& 226& 11,604& 1,296& 70& 4,333& 982& 7& 299&

Ethnicity( (( (( (( (( (( (( (( (( ((African&American& 320& 18& 1,213& 226& 7& 604& 174& 1& 83&American&Indian&or&Alaska&Native& 73& 9& 260& 33& 6& 98& 20& && 8&Asian& 128& 7& 613& 72& 3& 232& 56& && 13&Caucasian& 3,526& 311& 18,209& 1,973& 108& 7,780& 1,375& 15& 699&Hispanic&and&any&other&race& 258& 23& 1,799& 144& 9& 670& 104& && 47&Hawaiian&or&Pacific&Islander& 5& 1& 19& 5& 1& 4& 4& && &&Two&or&More&Races& 107& 10& 792& 57& 4& 338& 37& && 24&NonKResident&Alien& 805& 3& 1,124& 102& && 344& 29& && 14&Unknown& 59& 4& 113& 43& 1& 33& 39& && 5&

Age(Group( (( (( (( (( (( (( (( (( ((Under&18& && && 67& && && 21& && && 5&18&K&19& && && 7,029& && && 3,319& && && 48&20&K&21& 69& 1& 8,851& 69& && 3,701& 4& && 58&22&K&24& 1,124& 184& 5,242& 433& 57& 1,751& 146& && 159&25&K&29& 1,546& 139& 1,442& 660& 55& 585& 496& 7& 219&30&K&34& 966& 27& 619& 457& 11& 277& 364& 1& 141&35&K&39& 619& 12& 356& 385& 3& 181& 308& 1& 99&40&K&49& 648& 16& 319& 443& 10& 181& 349& 5& 112&50&K&64& 288& 7& 174& 205& 3& 83& 168& 2& 52&65&and&over& 21& && 43& 3& && 4& 3& && &&

Geographic(origin((Legal(residence(at(time(of(admission)( (( (( (( (( (( (( ((InKstate&student& 2,397& 241& 13,441& 1,415& 86& 5,678& 973& 1& 668&OutKofKstate& 2,884& 145& 10,701& 1,240& 53& 4,425& 865& 15& 225&

(( (

25

Appendix(G(–(Online(Enrollment(2017((



Total& 4,869& 375& 23,980& 2,722& 120& 9,625& 1,987& 16& 1,045&Gender( (( (( (( (( (( (( (( (( ((

Female& 2,371& 157& 12,525& 1,392& 55& 5,427& 947& 11& 676&Male& 2,498& 218& 11,455& 1,330& 65& 4,198& 1,040& 5& 369&

Ethnicity( (( (( (( (( (( (( (( (( ((African&American& 275& 14& 1,174& 224& 5& 594& 184& && 102&American&Indian&or&Alaska&Native& 72& 7& 249& 44& 2& 102& 32& 2& 11&Asian& 105& 7& 596& 66& 2& 196& 58& && 26&Caucasian& 3,240& 301& 18,218& 2,043& 94& 7,406& 1,497& 12& 783&Hispanic&and&any&other&race& 236& 27& 1,958& 149& 9& 711& 109& 2& 66&Hawaiian&or&Pacific&Islander& 9& 1& 20& 9& 1& 8& 7& && &&Two&or&More&Races& 82& 12& 811& 48& 4& 344& 32& && 25&NonKResident&Alien& 787& 3& 824& 89& && 226& 24& && 25&Unknown& 63& 3& 130& 50& 3& 38& 44& && 7&

Age(Group( (( (( (( (( (( (( (( (( ((Under&18& && && 50& && && 22& && && 9&18&K&19& && && 7,518& && && 2,769& && && 54&20&K&21& 27& 4& 8,982& 35& 1& 3,744& 2& && 82&22&K&24& 1,041& 175& 4,738& 475& 39& 1,741& 156& && 201&25&K&29& 1,488& 134& 1,319& 718& 50& 583& 556& 2& 234&30&K&34& 892& 26& 543& 515& 13& 289& 438& 3& 152&35&K&39& 585& 9& 327& 367& 3& 191& 309& 2& 124&40&K&49& 580& 15& 301& 425& 8& 191& 369& 6& 127&50&K&64& 237& 11& 151& 178& 6& 83& 148& 3& 54&65&and&over& 19& 1& 51& 9& && 12& 9& && 8&

Geographic(origin((Legal(residence(at(time(of(admission)( (( (( (( (( (( (( ((InKstate&student& 2,174& 247& 13,145& 1,400& 67& 5,469& 1,028& 2& 764&OutKofKstate& 2,695& 128& 10,835& 1,322& 53& 4,156& 959& 14& 281&

&

26

Appendix(H(–(First?Generation(College(Students((



Total& 4,821& 414& 22,375& 1,987& 2& 5,172& 964& && 253&First(generation(student(status( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( ((

Is&first&generation&college&student&(Arkansas)& 7,432& 211& (182)& && && 1,749& (1,375)& 84& (75)& && && 162& (140)&Is&not&first&generation&(Arkansas)& 15,669& 354& (279)& 1& (1)& 3,367& (1,984)& 158& (128)& && && 84& (64)&Not&indicated&(Arkansas)& 4,509& 1,422& (779)& 1& && 56& (21)& 722& (445)& && && 7& (6)&

(Academic(Year( 2014(

Year/end(numbers( University/wide( At(least(one(online(course( Exclusively(taking(online(courses(Total& 28,054& 11,271& 1,696&

Academic(Career( GRAD( LAW( UGRD( GRAD( LAW( UGRD( GRAD( LAW( UGRD(Total& 4,907& 396& 22,751& 2,150& 1& 9,120& 1,263& && 433&

First(generation(student(status( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( ((Is&first&generation&college&student&(Arkansas)& 7,377& 237& (208)& && && 2,793& (2,060)& 110& (101)& && && 235& (190)&Is&not&first&generation&(Arkansas)& 16,392& 406& (310)& && && 6,224& (3,319)& 151& (120)& && && 181& (139)&Not&indicated&(Arkansas)& 4,285& 1,507& (732)& 1& && 103& (38)& 1,002& (502)& && && 17& (11)&



Academic(Career( GRAD( LAW( UGRD( GRAD( LAW( UGRD( GRAD( LAW( UGRD(Total& 5,041& 384& 23,631& 2,346& 19& 9,928& 1,572& 9& 712&

First(generation(student(status( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( ((Is&first&generation&college&student&(Arkansas)& 7,263& 264& (212)& 1& (1)& 2,987& (2,205)& 121& (99)& && && 371& (304)&Is&not&first&generation&(Arkansas)& 17,212& 454& (340)& 4& (4)& 6,807& (3,533)& 181& (156)& 2& (2)& 312& (221)&Not&indicated&(Arkansas)& 4,581& 1,628& (730)& 14& (2)& 134& (47)& 1,270& (578)& 7& && 29& (20)&

(( (

27



Academic(Career( GRAD( LAW( UGRD( GRAD( LAW( UGRD( GRAD( LAW( UGRD(Total& 5,281& 386& 24,142& 2,655& 139& 10,103& 1,838& 16& 893&

First(generation(student(status( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( ((Is&first&generation&college&student&(Arkansas)& 7,208& 264& (218)& 18& (17)& 2,950& (2,122)& 127& (109)& && && 460& (363)&Is&not&first&generation&(Arkansas)& 17,793& 521& (371)& 49& (36)& 6,888& (3,486)& 233& (185)& 1& (1)& 383& (266)&Not&indicated&(Arkansas)& 4,808& 1,870& (826)& 72& (33)& 265& (70)& 1,478& (679)& 15& && 50& (39)&



Academic(Career( GRAD( LAW( UGRD( GRAD( LAW( UGRD( GRAD( LAW( UGRD(Total& 4,869& 375& 23,980& 2,722& 120& 9,625& 1,987& 16& 1,045&

First(generation(student(status( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( (( ((Is&first&generation&college&student&(Arkansas)& 6,945& 286& (225)& 17& (14)& 2,771& (1,997)& 158& (137)& && && 529& (423)&Is&not&first&generation&(Arkansas)& 18,049& 547& (384)& 36& (29)& 6,666& (3,394)& 267& (214)& && && 439& (291)&Not&indicated&(Arkansas)& 4,230& 1,889& (791)& 67& (24)& 188& (78)& 1,562& (677)& 16& (2)& 77& (50)&

(Note:&Numbers&in&parentheses&indicate&the&number&of&Arkansas&students&(origin&at&the&time&of&application)&as&a&subset&of&the&total&number&of&students&listed&in&each&column.( (

28

Appendix(I!–!Student!Semester!Credit!Hours(!

Student(Semester(Credit(Hours(by(Academic(Year((Academic(Career(

(GRAD(

%(of(all(GRAD(

(LAW(

%(of(all(LAW(

(UGRD(

%(of(all(UGRD(

Total(units(

%(of(all(UA(

2013(

University+wide! 65,495! !! 11,499! !! 588,320! !! 665,314! !!

At!least!one!online!course! 15,193! 23.20%! 6! 0.05%! 25,086! 4.26%! 40,285! 6.06%!

Exclusively!taking!online!courses! 8,815! 13.46%! 0! 0.00%! 2,856! 0.49%! 11,671! 1.75%!

2014(

University+wide! 67,566! !! 10,838! !! 608,337! !! 686,741! !!



2015(

University+wide! 67,127! !! 11,762! !! 625,583! !! 704,472! !!



2016(

University+wide! 69,388! !! 11,686! !! 634,994! !! 716,068! !!



2017(

University+wide! 59,847! !! 11,303! !! 611,834! !! 682,984! !!


Exclusively!taking!online!courses! 21,785! 36.40%! 116! 1.03%! 11,806! 1.93%! 33,707! 4.94%!!!((

29

Appendix(J(–(Increase(Geographic(Diversity(–(Arkansas(Maps!Showing!5+Year!Change!Online!Student!Origin!

!Students(Studying(Exclusively(Online(

Graduate!and!Undergraduate,!Categorized!by!Highest!Career!Arkansas(

(GRADUATE( ( UNDERGRADUATE(

(

2013(

(GRADUATE( ( UNDERGRADUATE(

(

2017(

((

!Note:!Smaller!dots!represent!smaller!populations!(1410)7!larger!dots!represent!larger!populations!(hundreds)7!and!medium!dots!represent!medium!populations!(in!between).!!Law!and!agriculture4law!students!are!counted!in!graduate!numbers!for!these!maps!to!avoid!possible!individual!identification.!Location!data!for!the!maps!was!generated!from!students’!legal!residences!at!the!time!of!admission!and!shown!for!the!highest!academic!career!being!pursued!during!the!students’!final!terms!for!each!academic!year.!! !

30

Appendix(K!–!Increase(Geographic(Diversity(–(Nation!Maps!Showing!5+Year!Change!Online!Student!Origin!

(Graduate(Students(Studying(Exclusively(Online(

Identified!by!Highest!Academic!Career!!

2013(

!(

2017!

!!!Note:!Smaller!dots!represent!smaller!populations!(1410)7!larger!dots!represent!larger!populations!(hundreds)7!and!medium!dots!represent!medium!populations!(in!between).!!Law!and!agriculture4law!students!are!counted!in!graduate!numbers!for!these!maps!to!avoid!possible!individual!identification.!Location!data!for!the!maps!was!generated!from!students’!legal!residences!at!the!time!of!admission!and!shown!for!the!highest!academic!career!being!pursued!during!the!students’!final!terms!for!each!academic!year.!( (

31

Appendix(L(–(Increase(Geographic(Diversity(T(Nation(Maps!Showing!5+Year!Change!Online!Student!Origin!

(Undergraduate(Students(Studying(Exclusively(Online(

(2013(!

!(

2017!

!!!Note:!Smaller!dots!represent!smaller!populations!(1410)7!larger!dots!represent!larger!populations!(hundreds)7!and!medium!dots!represent!medium!populations!(in!between).!!Law!and!agriculture4law!students!are!counted!in!graduate!numbers!for!these!maps!to!avoid!possible!individual!identification.!Location!data!for!the!maps!was!generated!from!students’!legal!residences!at!the!time!of!admission!and!shown!for!the!highest!academic!career!being!pursued!during!the!students’!final!terms!for!each!academic!year.!

annual report fy17 final - global campus...annual&report& 2016%–%2017%...

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