Annual Report

2015-2016

Mission&Vision Page3

Chairman’sReport Page4

Secretary’sReport Page8

Treasurer’sReport Page14

AnnualAccounts Page15

CommunicationOfficer’sReportPage16

Committeemembers Page18

EnquiriesandContactDetailsPage19

Appendix1-NolanPrinciplesPage20

ContentsPage

MissionandVision

GatesheadandSouthTynesidelocalpharmaceuticalcommitteerepresentsallpharmacycontractorsregardlessofcompany(includingmultiplesand

independents).Ourcommitteeismadeupfromarepresentativesampletoreflectthemixofpharmaciesinthearea.

VisionStatementForthenext5yearsGatesheadandSouthTynesideLocalPharmaceuticalCommittee(LPC)willcontinuetobeastructuredandefficientorganisation

withmutuallybeneficialalliances,capablemembersandspecialistadvisers.Itwillimproverelationshipsandengagewithallstakeholders,enablingthepeopleofGatesheadandSouthTynesidetoreceivethehighestpossible

qualityofpharmaceuticalcarefromcommunitypharmacyandprovideavitalroleinholisticpatientcare..

MissionStatement

OverthenextfiveyearstheLPCwillincreaseitscapabilityandcapacityasaneffectiverepresentativecommitteeforcommunitypharmacy.TheLPCwillendeavourtoextendtherangeofservicesthatarecommissionedfrom

communitypharmacy,byraisingawarenessoftheexemplarservicesprovidedtodate,andthetruevalueofcommunitypharmaciesasthethirdpillarof

healthcarealongsideourcolleaguesintheMedicalandNursingprofessions.

NolanPrinciplesofGovernanceAsacommitteetheLPCadherestotheNolanprinciplesofgovernance.Acopyofwhichis

includedintheappendix.

Introduction–Mission&Vision

Chairman’sReport

Introduction–Mission&Vision

ChairmansReport

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WelcometomyChairman’sReportforthepastyear;andwhatayearofcontrastswe'vehad–withnewservicesandnewwaysofworkingbeingprominentinthefirstpartoftheyear(togetherwithsomeofthesameoldchallenges)andthenonDec17thwehadArmageddon...

So,reflectingontheyear...

OnApril1st(notanAprilfool)westartedtheNewYearwithabang–ashinynewminorailmentsscheme(MAS)inSouthTyneside“ThinkPharmacyFirst.”Itwasasoftlaunchtobeginwith,withagentlerolloverintothenewformulary;butwhataformularyitwas!TheLPCwasdelightedthatalleligiblepharmaciessigneduptoprovidethisservice.WehadnegotiatedaboldservicewithCCGcolleaguesandthenewservicecamecompletewithasmanycommonindicationsaswecouldimagineandagoodformularyofproductstomatchthesymptoms.Advertisingsoonfollowedinthesummer-andthepublicarenowbeingencouragedtoattendcommunitypharmacyforaconsultationforaminorailmentinsteadof“rockingup”atGPpractices,walk-in-centresorA&E.Theideaisthatamemberofthepublicgetsthesameconsultationatthepharmacy(withnoappointment)astheywouldintheseotherplaces,butmoreconvenientlyandatareducedpricetotheNHS!Iattendedandpresentedon“pharmacyfirst”atthepracticemanagersmeetingon19/5/15.Thiswaswellreceivedandhopefullyledtomoresignpostingintopharmacy.TheSecretaryandIattendedandpresentedtopracticesupportstaffaspartoftheirTITOtrainingeventon18thJunetoencouragereferralsstillfurther.Inaddition,on29thJulyIattendedSouthTynesideCouncil'sHealth&Well-beingboardmeetingtohelpanswerquestionsontheMASasitwasbeingpresentedbytheCCGatthatmeeting.Theservicewasagainwellreceived.

Aspartofthepublicity,Isaid“TheLPCisabsolutelydelightedthattheCCGhascommissionedthis"new"minorailmentschemeinourpatch.Thebroadformularywillenablepharmaciststobethe'firstportofcall'forminorailments;andwillhelptoensureonlyappropriatepeopleturnuporbookappointmentsatA&E,WalkInCentresorGPsurgeries.”

Theservicebeganwellandisstillgrowing...It'shopedthingswillgetevenbetterastheformularyisexpandedwitharangeofPOMmedicinesonPGDwhichisundernegotiationaswegotoprint.

TheCCGputforwardtheschemeforanawardattheNorthEast&Cumbriacommissioning

ChairmansReport

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awardson18thJune...andwewontheawardforcollaborativeworkingalongwithNECSandtheCCG!(seepicturebelow).

InlateApril,wehadmoregoodnews,GatesheadCCGagreedtocommissionaminorailmentschemebasedontheSouthTynesidemodel,againcalled“pharmacyfirst”,andwebegantheprocessofmakingithappen.Thelauncheventwasheldon16thJulyandwehadover100pharmacists&staffintheroom.TheservicebeganonAugust3rdandisgoingwell.

AnothernewservicebeganintheSummer“TransferofCare.”ThisinnovativeserviceusespharmOutcomes(ourclaimsplatform)toinvitecommunitypharmacytopickupaservicefollowingapatient'sdischargefromhospital.ThisfacilitateshospitaldischargeMURs,smokingcessation,NMSorotherservicesrequestedbyourhospitalcolleagues.(SeethereportbelowfromOurTransferofCareLead)

Duringtheyear,electronictransmissionofPrescriptions(ETP)becamearealityinabigway-inAprilwehadtheroll-outofETPintoallsurgeriesinGatesheadandthenfromJuneSouthTynesideGPpracticesrolledoutETPinaprogressivemanner.Somepharmaciesattendedthelaunchmeetingsinpractices-andtheLPCtriedtoattendwherepossible.Thenewsystemstookawhiletoembedintopharmaciesandtherewereteethingproblemswithsmartcardsetc.,andexpectations...butwegotthroughitandnowformostpharmaciesthevastmajorityofprescriptionsarenowelectronic.

AttheJulyLPCmeetingwelaunchedournew5yearstrategydocument.Thisrefresheddocumentwasthencirculatedtostakeholders.Youcanfindacopyofourstrategyonourwebsite.TheLPCexecteamthenrevampedtheLPCbudgets&costcentresduringtheSummertomirrorthestrategy,sothattheTreasurercannowseeexactlywhatisbeingspent;andensureit'sspentonourstrategicaims.

OverthepastfewyearstheLPChasconsideredtheideaofformingacompanyofscaletomanagecertainservicesthatcannotbemanagedbytheLPCforconstitutional

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reasons–basicallytheLPCcannotcontractmanagecontractorsaswerepresentthemandweareawarethattheCCGwantstocommissionservicesfromasingleentityandnotfromlotsofindividualpharmacies.Duringtheyear,thiswaspickedupagainaswerealisedduringtheSummerthattheCCGsweregoingtoputtheminorailmentschemesouttotender-soweclearlyneededavehicletobidfortheservices.

Atfirst,westartedtoworkwithourregionalcolleaguestoformaregionalcompanyofscale,butitwasclearafteracoupleofmeetings,thataregionalcompanyofscalewastoobig...thenwediscoveredthattheNPAwasworkingcentrallywithothernationalbodiestoformanoverarchingcompanytohelpthesmallerlocalcompanies.Weagreed,therefore,toformacompanywithNorthofTyneLPCasGateshead/NewcastleisoneCCG-soitmadesense.TheexecteamsofbothLPCsmetupseveraltimestofleshouttheidea,andshortlyDurhamandDarlingtonLPCcameon-boardasthe3rdpartnerorganisation.Atthetimeofwritingthecompanypaperworkisbeingfinalisedandthenacontractorvotewillbetakentocompletetheprocess.

Thenon17thDecember2015,shortlybeforeChristmas,aletterwasreceivedbyallpharmacybodies-whichcompletelyshookcommunitypharmacytothecore–thegovernmentintendedtocutpharmacyremunerationbyover6%andtransformtheserviceofferingveryquicklythroughtechnology.

Theprofessionmobilisedlikeneverbefore...anon-linepetitionwasfirsttoappear,astheleadershipbodiesalignedandeverybodygotangry.ApaperpetitionthatthepublicwouldsignthatwouldbepresentedtothePrime-Minister–complainingaboutthecutsandsupportinglocalpharmacies–appearedandhugenumbersofsignaturesstartedtobeobtained.CardswereproducedbytheNPAwhichwerefilledinandsenttoMPs.LetterswerewrittentoMPs.TheLPChadacommunicationsstrategydayandimplementeditsplantohelpcontractorswithallofthis.LPCmemberspersonallydelivered“LPC”packstoeverycontractorencouragingthemtogetinvolvedandthewebsite,twitter-feedandnews-feedwasbuzzingwiththecampaign–highlightingexactlywhateverybodyshoulddotofightthecuts.

Atthetimeofwritingit'sawaitinggametoseeifanythingwillchange,butwe'rehopeful–theprofessionofpharmacyhastoomuchtoofferandshouldevolve(over-time)withinvestmentintoanewclinicalservicewithsupplyatthecentre...butitcan'tsustaincutsofthismagnitude;andifimplemented,communitypharmacywillbewounded.It'llbeunabletoofferwhatitdoesnowsopatientswillsuffer...andstartputtingevenmorestressintootherpartsoftheNHS.

YourLPCwillcontinuetodoallitcantomaximiseopportunitiesforcommunitypharmacyinourarea,andindeedwithintheRegion,andnationally.

Watchthisspace!

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FinallyasIclosethisreportforanotheryear,I'dliketothankthemembersoftheLPC,bothelectedandappointed,whohavediligentlyrepresentedcontractorsinourareaanddeliveredsomuchworkoverthepastyear.InparticularI'dliketosingleoutSamiHanna,whohasgone“aboveandbeyond”producinganenormousamountofmaterialassociatedwiththeproposedgovernmentcuts,tohelpcontractors,asourcommunicationsofficer-andwhohasbeenatremendoussupporttomepersonallyoverthepastyearastheLPC'svice-chair.

TransferofCare-Innovation

TheTransferofCareservicewasanewserviceaimedtoensurepatientsreceivedappropriatesupportfromtheir community pharmacist soon after leaving hospital. Correct completion of the PharmOutcomestemplate allows accurate data to be analysed by the Academic Health Science Network (AHSN) which islikely todemonstrate the significant impact communitypharmacists canhave tothe careof this groupofpatients.

This service has now been rolled out across Gateshead, South Tyneside, County Durham, Cumbria,Newcastle, Teesside,SunderlandandNorthofTyne. During thehospitaldischargeprocess, thepatient isasked tonominate their regularpharmacy. Amessage is then sent tothe relevantpharmacyhighlightingmedication changesor newmedication.The Pharmacist thencontacts thepatient resulting inamedicineusereview,newmedicationadviceordiscussionsaboutanychangeswhilstinhospital.WeeklyreportsaregeneratedtoshowthenumberofreferralsviaPharmOutcomesandtheresultsfromthepatient-pharmacyinteractions.

MyroleasTransferofCarelead,involvesmeetingwithvariousgroupswithintheFoundationTrust,MentalHealthandhospitalstodiscusshowtheserviceisdevelopingandhowwecanimproveit.Theschemehastaken a while to gain momentum and now an average of 50 discharges a week are added on toPharmOutcomesdemonstratingthevaluablerolePharmacyplays inpatientsupport.Lotsofexamplesarebeing collated by the AHSN demonstrating where pharmacist intervention has prevented hospitalreadmissions.Futuredevelopmentwillenableadischargelettertobeaddedtoallreferralshelpingsupportallmedicationchanges.

2014-15hasbeen“ayearofengagement”fortheLPC;embeddingcommunitypharmacyintheLocalAuthorities,CCG’sandFoundationTrusts.

Thishasnotalwaysbeeneasyandoftenwehavefacedsomeresistanceandreluctance,butpersistencefromtheExecutiveTeamhasensuredthatyourLocalPharmacyCommitteeisrecognisedbyallcommissionersandthebenefitsofutilisingcommunitypharmacywithintheNHSandLocalAuthoritiesisnowwidelyrecognised.TheLPCnowsitsonnumerousnewworkinggroupswithintheCCGsandCouncils.

IhavepersonallyenjoyedanotheryearassecretaryandadministratorforthecommitteeandtheopportunitythisaffordstochampionthekeyrolecommunitypharmacyhastoplaywithintheNHSandLA.Iwouldliketotakethisopportunitytothankallcommitteemembersfortheireffortsthisyear.

LPCiscomprisedofthefollowingmembers;

Secretary’sReport

Thisyear,asalways,ourLPCcommitteeisanimportantleadershipbodywhich is representative and supportive to our contractor (despite somechallenging circumstances). We take every opportunity to representpharmacy in a positive light andwill continue to do so throughout theensuingyearandbeyond.

InNovember I began a period of reduced duties (due to having a babydaughter) and I would like to thank David Carter and Sami Hanna forfulfillingmycommitmentstoexternalmeetingsandengagements.

Throughout the year I have continued to administrate the committee,organise agendas, meetings, respond to contract applications andconsultations,andsoforth,butnotalwaysbeenphysicallypresentatLPCbusiness. The fact that the committee iswell organisedandwehaveaclear strategy has meant that the year has flowed seamlessly, withrespecttoLPCinternalaffairs.

IhavepersonallyenjoyedanotheryearassecretaryandadministratorforthecommitteeandtheopportunitythisaffordstochampionthekeyrolecommunitypharmacyhastoplaywithintheNHSandLA.

Gateshead&SouthTynesideLPCiscomprisedofthefollowingmembers;

Secretary’sReport

LPCmember MembershipPossible

attendances

Actual

attendances

MrDavidCarter(Chairman)

Independentelected

6 6

MrsLouiseLydon(Secretary)*

Independentelected

3 3

MrSamiHanna(Vicechairman)

Independentelected

6 6

MrJonGreen(Treasurer) CCAappointed 6 5

MrMarkBurdon**Independent

elected6 4

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MrsJulieTopping***Independent

elected5 5

MrsLisaSimpsonIndependent

elected6 5

MrsAinaOsunkunleIndependent

elected6 6

MrsJenniferGraham CCAappointed 6 4

MrRichardAnderson CCAappointed 6 5

MrsEmmaMorris CCAappointed 6 4

MrAlexGraham CCAappointed 6 5

MrTomalKarim CCAappointed 6 5

*Maternityleave

**PSNCNorthernRegionalrepresentative.

***Elected part way through year as an independent contractor (TracyGroves leftthecommitteeduetoachangeinemploymentstatus).

Table1.AttendanceofLPCmembersatLPCmeetings

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The first part of the year focused on launching the “Think Pharmacy First”scheme,initiallyinSouthTyneside,closelyfollowedbyGateshead.G&STLPCleadthewayregionally,developingthescheme,workingcloselywithSTCCGand NECS. This collaborative work was recognised at the North East andCumbria Commissioning Awards when our LPC and ST CCG won the“collaborationaward”.

TheLPCiscontinuingtoworkcloselywithbothGatesheadandSouthTynesideCCG’stoextendtheMinorAilmentsformularyandintroducePGD’sforPOMmedications.

LPC officers also provided training across our area to GP admin staff andnurses, promoting the Think Pharmacy service and its benefits to theirpracticeandpatients.

Asecondnewservicewasthenlaunched,the“TransferofCare”service,withtheaimtoreferpatients fromsecondarycare intocommunitypharmacy forservices suchasNMS,MURand stopsmoking. Considerablework from theLPCofficersensuredGatesheadandSouthTynesidehospitalswereengagedwiththescheme,closelyworkingwiththeQEandSTFTpharmacists.

The LPC organised and facilitated training for both new services, inviting allcontractors,pharmacistandstaffto theevent,whichwassubsequentlyverywellattendedandserviceuptakehasbeenexcellent.

In December the LPC focus swiftly switched to the government’sannouncementof“6%cutsforpharmacyremuneration”.

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September’s Annual General Meeting reaffirmed the executive officers intheirroles:

• LPCChairman–MrDavidCarter• LPCSecretary–MrsLouiseLydon• LPCViceChairmanandCommunicationsOfficer–MrSamiHanna• LPCTreasurer–MrJonGreen

MrGregBurke,RegionalLPCSecretary,continuedtosupportthecommitteeinthecapacityofminutetaker.Greg’sfulfilmentofthisroleensuresthatallcommitteememberscanfullytakepartandcontributetoproceedingswhilstnotesaresimultaneouslyrecorded.

Table 2 below identifies committee representation on the various strategicworking groups across the CCG’s, Public Health, Foundation Trusts and soforth.

Table2.LPCrepresentationonstrategicgroups.

LPCleads LPCrepresentatives

PharmacyContractMonitoringmeetings

DavidCarter

SamiHanna

(LouiseLydon)

LocalRepresentativesCommittee

SamiHanna

DavidCarter

(LouiseLydon)

RegionalLPC

DavidCarter

SamiHanna

JonGreen(CCArep)

(LouiseLydon)

SouthTynesidePrescribingsub-committeeMarkBurdon/David

Carter

GatesheadPrescribingsub-committee TomalKarim

SouthTynesideSubstanceMisuse(FirstContactClinical)

LouiseLydon

GatesheadShared–CareDAT AinaOsunkunle

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The LPC committee and communications group, led by Sami Hanna, haveworkeddeterminedlysincetokeepcontractorsuptodateandengagedwithNationalcampaignsandstrategies.

LPCmeetingshavecontinuedtobedaytime,bimonthlymeetings,allowingincreasedproductivityandattendancefromallmembers.

The sub-group formathas remained inplaceand this allows themain LPCmeetingstoremainfocusedandstrategic,whiletheworkinggroupshaveanopportunity to focus on their workwith greater detail and the appointedchair is responsible for feeding back to the committeewith progress andproposedactionsasaresultoftheirwork.

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ContractorsupportandengagementhascontinuedtobeapriorityfortheLPCthrough2015/16.

TheLPCofficersreceivehundredsofquerieseachmonthbyphone,emailorviathecontractorsupporticononthewebpage;allaredealtwithinan

Audit LisaSimpson

Workingwithindustry-pilotsLouiseLydonandvariousco-opted

members

NewPharmacyContracts/Consultations

DavidCarter

SamiHanna

LouiseLydon

Plusco-optedmembers(sitevisits)

MinorAilmentsworkinggroup

DavidCarter

SamiHanna

LouiseLydon

Winterpressures/UrgentCare

LouiseLydon

DavidCarter

SamiHanna

SmokingServices/TobaccoAlliance LouiseLydon

PharmacyFlu–serviceSamiHanna

LouiseLydon(deputy)

EHC/SexualHealthServicesDavidCarter

LouiseLydon(deputy)

Education,traininganddevelopment

(Eventsgroup)

LouiseLydon

SamiHanna

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efficientandtimelymanner,onadailybasis,withfullconsiderationgiventoall.

Asalways,I’mheretohelpandadvisecontractorstothebestofmyabilitysopleasedon’thesitatetogetintouch.

Listofobservers

− Numerouslocalpharmacist,contractors,− Pre-registrationpharmacistsandundergraduates

Listofguestspeakers

− CatherineArmstrong,LocumandPracticePharmacistPharmacus− DrHelenaNettleton,NECSMOPharmacist,CPPEtutor− WendySurtees,PublicHealth,STCouncil− JaniceChandler,PublicHealth,STCouncil− JoFarey,CommissioningManagerSTCCG− CatherineBaldridge,ImmediateCareHubST− MikeMcGuire,DarlingtonLPC,LeadershipTraining− StephenBlackman,NorthTyneLPC,PSNECompanyofscale− SharonSmith,CancerResearchUK− KinTeasdale,STCCG,IT− HelenPickles,QueenElizabethHospitalPharmacist− JoLovingstone,Lunbeck− EmmaGibson,Lunbeck− CarlBewick,MSD− LornaGraham,McNeill− KathyCarr,Bayer− KatieCherry,Bayer− PaulFairfield,AZ

Treasurer’sReport

It’sbeenanotherbusyyearforcommunitypharmacy.TherehasbeenplentyofactivityandhardworkattheLPConbehalfofcontractors.

ThislastyearwehaveseenthelaunchnewservicesacrosstheareasuchasTransferofCareandMinorAilments.Wewerebusyarrangingthecommissioningofawinterfluvaccinationservicealsountilthenationalservicewasannouncedatthelastminute.Eventhoughitwasanationalservice,theLPCstillarrangedvaccinationandanaphylaxistrainingforcontractorsthatneededittodelivertheservice.

FromApril1st2015,GatesheadandSouthTynesideLPCownedthelicenseforPharmaOutcomesthateverypharmacyintheareausesforclaims.WewereabletodothisatareducedcostbecausewenegotiatedadealtogetherwiththeotherLPC’sinNorthEast.Owningthelicensenowgivesusaccesstodatathatweareabletousetoshowthevalueofserviceswedo.

TheletterfromtheDoHon17thDecemberwasabombshellforallofusthatwedidnotexpectandproducedanamazingandunitedresponsefromeveryoneinvolvedincommunitypharmacy.Beforethisoccurred,theLPChadsetourselvesabudgettomanageourfinancesandintroducedcostcenterssowecouldseewheremoneywasbeingspentandthatitwasbeingspentwisely.(Indeedthegraphbelowshowsthat¾oftheLPCmoneywenttohelpcontractorsthroughservicedevelopment,contractsupport,trainingandraisingawareness.)WeshallcontinuetodothistoensurethatwecontinuetogiveallcontractorsinGateshead&SouthTynesidethebestvalueformoneythatwecan.Belowisapiechartshowinghowwespentlastyear.

AnnualAccounts

Communication’sReport

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It never ceases to amaze me how varied the role of Communications Officer has been. Each year we set off on a predictable journey only to find that things change dramatically. The role has seen me get involved in many areas of the LPC which I have enjoyed and has helped me develop and become more effective in the role. Being a contractor myself has helped me get a handle on issues and helped me work passionately over the year. This has been needed more than ever this year. The LPC reviewed its strategy this year and I have been integral in taking the detail of the strategy and producing a document that we are proud off. The document concisely helps us to focus on what we believe to be the most important aspects as well as covering our governance and financial positions. From this we have developed our work plans and financial systems to ensure we are on track to deliver our mission and vision. The strategy is not so rigid that it has given us the flexibility to change and adapt to the changing environment the LPC found itself in. The document can be found on the LPC website (www.gandstlpc.net/strategy.html) and was sent out in the post to all contractors.

I was again involved in the Flu service which following several years developing locally with our colleagues in other LPC's and NHS England was now commissioned nationally. I would like to think some of our trailblazing work in the North East had a helping hand in convincing the government to take a bold step of commissioning nationally. The last minute nature of the national negotiation for the the national service

meant that we had to simultaneously work with our local colleagues to ensure we were ready with a local service if the national service was not arranged in time. We also successfully worked with new partners at the QE hospital who helped train pharmacists in our area. This is a relationship we hope will develop more in the future help our local health economy. We see many opportunities for collaborative working between a foundation trust and community pharmacy and we will explore this in the coming months and years. Along the same lines we have been working behind the scenes with colleagues around the region to explore the formation of a provider company that could facilitate new roles and services for community pharmacy. The NHS landscape is ever changing and the ability to use a provider company to contract with other NHS bodies will help us to secure services for community pharmacy in the future.

.

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Foundation Trusts, CCG's NHS England, Public Health, Local councils to name just a few of the people we will look to contract with in the future.

Alongside flu service The LPC successfully launched Think Pharmacy First Services across our two CCG areas and I was involved in the negotiation, design and implementation. We are proud of the service that we have got commissioned and even more proud that it is being held up as a beacon for other areas to emulate. We hope the service will continue to develop with the addition of PGD's and become a real staple in local health services. Who knows it may even help the case for a national service too. In December (A week before Christmas) we heard the devastating news that the Government had decided to cut Pharmacy funding and was also planning some potentially catastrophic changes to the current model of community pharmacy. This took Comms and my role in a new direction.

We listened to the national bodies, we listened to the government and to our local contractors and it became evident that we needed to do something. We had an extraordinary meeting of Comms and formulated a plan to help raise awareness to both contractors and the public and to support national campaigns locally. We became more political as we

tried to understand the political landscape and we passionately fought the cuts. We have replied to consultations we have responded to the national campaign. We kept contractors in the loop via a dedicated website and regular communications as well as taking the step to hand deliver campaign packs to contractors. This, at a time of real uncertainty and worry has

been the most difficult time I have experienced as Communications Officer. I would like to feel that, as a contractor who would be adversely affected by the cuts I have been able to challenge my passion into the role. The was no predictability this year and who knows what will come our way next year. I look forward to the challenge and I think the LPC, following its strategy is well placed serve contractors whatever might come.

CommitteeMembers

DavidCarterChairman

Independent

LouiseLydonSecretary

Independent

SamiHannaCommsOfficer/ViceChair

Independent

JonathanGreenTreasurer

CCA-Lloyds

LisaSimpsonIndependent

EmmaMorrisCCA-Boots

TomalKarimCCA-Asda

AinaOsunkunle

Independent

RichardAndersonCCA-CoOp

AlexGrahmaICCA-Lloyds

JennyGrahamCCA-Boots

JulieToppingIndependent

(NoImageattimeof

publication)

MarkBurdonCommitteeMember&PSNCRepIndependent

Enquiries

Ifyouhaveanyenquiriesregardingthisreportpleasegetintouchwith:

Sami,ourCommunicationsofficeron:

.SamiHanna

Gateshead&SouthTynesideLPC

C/oLobleyHillPharmacy72MalvernGardens

GatesheadNE119LJ

.Email:sami.hanna@gandstlps.net

TelNo:0191420021307930342035

IfyouwanttogetintouchwiththeLPConanyothermatterplease

contactourSecretary,Louiseon:

LouiseLydon

Gateshead&SouthTynesideLPCC/oEdinburghRoadPharmacy,

89EdinburghRoad,Jarrow

Tyne&WearNE324BB

Email:louise.lydon@gandstlps.net

TelNo:0191489805307977007152

NolanPrinciples

The‘NolanPrinciples’codeofpracticehasbeenwrittenwithregardtothesevenprinciplesofpubliclifeidentifiedbytheNolanCommitteeintheirFirstReportonStandardsinPublicLifeinMay1995andsubsequentlyendorsedbythegovernment.GatesheadandSouthTynesideLPC,activelypromote,andmembersadhereto,theprinciplessetoutbelow..

TheSevenNolanPrinciples:SelflessnessHoldersofpublicofficeshouldtakedecisionssolelyintermsofthepublicinterest.Theyshouldnotdosoinordertogainfinancialorothermaterialbenefitsforthemselves,theirfamilyortheirfriends.

IntegrityHoldersofpublicofficeshouldnotplacethemselvesunderanyfinancialorotherobligationtooutsideindividualsororganisationthatmightinfluencethemintheperformanceoftheirofficialduties.

ObjectivityIncarryingoutpublicbusiness,includingmakingpublicappointments,awardingcontracts,orrecommendingindividualsforawardsorbenefits,holdersofpublicofficeshouldmakechoicesonmerit.

AccountabilityHoldersofpublicofficeareaccountablefortheirdecisionsandactionstothepublicandmustsubmitthemselvestowhateverscrutinyisappropriatetotheiroffice.

OpennessHoldersofpublicofficeshouldbeasopenaspossibleaboutallthedecisionsandactionstheytake.Theyshouldgivereasonsfortheirdecisionsandrestrictinformationonlywhenthewiderpublicinterestclearlydemands.

HonestyHoldersofpublicofficehaveadutytodeclareanyprivateinterestsrelatingtotheirpublicdutiesandtotakestepstoresolveanyconflictsarisinginawaythatprotectsthepublicinterest.