anpi vip: power through mobility
DESCRIPTION
ANPI Product Manager Randy Hurn discusses the importance of mobility to customers, and trained on the specific ANPI VIP mobility features. The presentation ended with a review of ANPI product promotions and the announcement of Atlas, the new ANPI platform for innovative customer lifecycle management.TRANSCRIPT
September 2014
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Power Through Mobility
• Randy Hurn, ANPI Product Manager
• ANPI Company News
• Atlas
• Promotions
• Q&A
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Power Through Mobility
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
The trend is undeniable — employees are spending less and less time in the office.
The challenge is also undeniable — how do you keep all your employees communicating and working together as if they were under the same roof?
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Source: Forrester
By 2016, the number of occasional remote workers in the U.S. will swell to 63 million — 43% of the total workforce.
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Any unified communications solutions will help your onsite workers be more productive. But if you don’t have integrated mobility, you’re selling yourself — and your mobile workforce — short.
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Source: Chadwick Martin Bailey
The lack of mobile UC capabilities results in a productivity gap between mobile and onsite workers of an estimated 2.5 hours per week, per employee.
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
With ANPI VIP, your employees are able to work anytime, anywhere, on any device or network. • Remote Collaboration
• Mobile and desktop clients enable all workers, regardless of location, to chat, initiate calls and share desktops
• Take Calls Anywhere • Features such as Unified Messaging and Call
Forwarding ensure calls are not missed
• Presence • See if coworkers are available, away or busy
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
In addition to the increase in productivity, arming your mobile workforce with the tools they need to stay in touch will also help your bottom line.
Consider the research: • Providing unified communications to your mobile workers will close the 2.5
hours per employee per week productivity gap • Estimated Savings*: $3,200 per mobile employee per year
• Half of the businesses with integrated mobility will save 20 minutes per employee per year just by being able to reach co-workers on the first try
• Estimated Savings: $2,000 per mobile employee per year
• 46% of organizations realize travel savings of more than five days per employee annually. 64% of organizations experienced reduced travel costs of over 10%
• Estimated Savings: $1,500 per mobile employee per year
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*Estimates based on a mean salary of $51,000 per year
ANPI VIP Mobility Features
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• App for iPhone and Android • Desktop client for PCs and Macs • Includes chat and presence • Ability to place business calls from mobile phone
VIPresence
• Rings devices simultaneously • Busy office worker
Simultaneous Ring Feature
• Rings devices sequentially • Someone that works out of multiple offices Sequential Ring
• Pull and push calls between mobile and office device Call Pull
Voicemail-to-Email • Unified Messaging to receive voicemails while away.
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• App available for iPhone and Android / Desktop Client for PCs and Macs.
• Receive calls on a mobile device or client softphone.
• No-Answer goes to business voicemail.
• Place calls using business caller ID from mobile device or computer.
• Includes chat and presence functionality from mobile device and desktop client.
• Includes corporate directory from mobile device.
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Ring up to 10 devices at one time.
• Voicemail Messages left at business VM.
• Answer Confirmation Options.
Mobile Office
Home
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Pull calls to/from your desktop phone or desktop to your mobile device.
• Operated through VIPresence on both your mobile device and desktop client by simply dialing *11.
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Ring up to 5 locations in addition to your office phone.
• Voicemail Messages left at business VM.
• Answer Confirmation Options.
Mobile Office Home
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Also referred to as ‘Unified Messaging’
• Includes voicemail-to-email delivery
• Messages are stored in the Voice Portal and can be retrieved remotely
• 15 MB of storage per mailbox
• Options to forward all message as .wav files to email
• ‘Zero Out’ option to allow callers to escape to another destination
• Destination can be any extension
• Destination can be any 10-digit phone number
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Scenario 1: “We have employees that work from home. How can we connect them to our business?”
Scenario 2: “We have outside sales reps that are always giving out their personal phone numbers to customers. I want to protect my business.”
Scenario 3: “We have 2 offices and some workers are constantly commuting back and forth between the two. What solutions do you have for these mobile workers?”
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• The world-class platform for lifecycle management.
• Consolidates order management, fulfillment, provisioning and customer care on a single platform.
• Sales channels and service delivery will be more productive as everything is accessible and monitored in one place.
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• For all new ANPI customers, FREE Polycom VVX phones or FREE 90-Day Service.
• Free Phones: Top of the line Polycom VVX phones with every new order of 10+ lines and a 3-year agreement.
• VIPrecision Seat: Receive the VVX 300 • VIProfessional Seat: Receive the VVX 400 • VIPremier Seat: Receive the VVX 500
• Free Service: No cost for 90-Days of service for every new order of 10+ lines and a 3-year agreement.
• Includes all seats and add-ons purchased (does not include usage fees)
• A prepayment equal to one (1) month’s MRC is required upon execution of the contract and will be applied to the Customer’s account in the fourth month of service
• All orders placed before COB on September 30, 2014.
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Confidential and Proprietary. Subject to Non-Disclosure Agreement.
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Submit your questions now!
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Submit topic suggestions to: [email protected]
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