anthony shaw
TRANSCRIPT
Anthony Shaw58723 Hunters Ct.
South Lyon, MI 48178(734) 646-4827
PROFESSIONAL OBJECTIVE:
To obtain an entry level position in that utilizes both my academic and employment background
EDUCATION:
Macomb Community College, Warren, Michigan 2014-presentITCS-1010 Computer & Information Principles
Oakland Schools Technical Campus, Wixom, Michigan 2014-presentInformation Technology
South Lyon High School, South Lyon, Michigan 2011-presentCollege Preparatory
SKILLS:
Customer Service Handled customer questions and concerns both in person and over the telephone Maintained clean and safe work environment to ensure customer and employee
safety Handled customer’s questions and concerns to ensure 100% satisfaction Treated all customers with respect to aid in repeat business
Technology/Hardware/Software/Operating Systems Serviced and maintained PC and Mac systems Proficient in document processing, spreadsheet and presentation software Installed software on computers Setup various computer equipment
Management/ Food service Trained new employees in company policies and procedures Responsible for quality food preparation Maintained state health and safety requirements to ensure customer and employee
safety
WORK EXPERIENCE:
Host Kensington grill, South Lyon, MI 2014-2015Crew Jets Pizza, South Lyon, MI 2015-Present
CERTIFICATIONS, ACTIVTIES, AND HONORS:
IC3 Digital Literacy Certification Strata IT Fundamentals certification Expected certification (CompTIA A+ certification)