anz e*trade value proposition our aim with the anz-e*trade co-branded service is to deliver a...
TRANSCRIPT
ANZ E*Trade Value Proposition
• Our aim with the ANZ-E*TRADE co-branded service is to deliver a superior, integrated value proposition for the online customer
• Today: the ability to transfer funds from any ANZ internet banking account into E*TRADE trading account
• Future developments:- Full integration of accounts (realtime transfers)- View portfolio and accounts from anz.com- Integrated margin lending
ANZ - Roll Out Programme
• Phase 1 - New account acquisition- ANZ staff- ANZ shareholders- anz.com internet banking customers- ANZ Bank Branches & ATM’s- Statement inserts to retail accounts & card holders
• Phase 2- Specialist banking products- Continued direct marketing to customer base with increased value proposition
ANZ share of contract notes (%)
13.00
48.00
55.00
0
10
20
30
40
50
60
Overall February 1-10 March
ANZ share of new accounts (%)
ANZ contribution to E*TRADE alliance (1)
5.53
7.25
9.52
0
2
4
6
8
10
Overall February 1-10 March
ANZ share of contract notes (%)
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
22-O
ct-9
9
5-N
ov-9
9
19-N
ov-9
9
3-D
ec-9
9
17-D
ec-9
9
31-
Dec
-99
14-J
an-0
0
28-J
an-0
0
11-F
eb-0
0
25-F
eb-0
0
10-M
ar-0
0
Week ending
0%
10%
20%
30%
40%
50%
60%
70%
22-O
ct-9
9
5-N
ov-9
9
19-N
ov-9
9
3-D
ec-9
9
17-D
ec-9
9
31-
Dec
-99
14-J
an-0
0
28-J
an-0
0
11-F
eb-0
0
25-F
eb-0
0
10-M
ar-0
0
ANZ share of new registrations (%)
Week ending
ANZ contribution to E*TRADE alliance (2)
Weekly Cumulative
Major initiatives from anz.com
Last quarter (Oct-Dec 1999)
• Internet banking in NZ• “Pay anyone” functionality
(first of the Big 4)• ANZ Telstra Visa site• Superannuation
information• Annual General Meeting
(shareholders) presented via live webcast
• Internet sales team support extended to 7 days
This quarter (Jan-Mar 1999)
• Multi-insurer quotes online• ANZ funds management prices
and prospectuses• BizSite (small merchant web
enablement)• Personalisation: myANZ powered
by Excite• Internet sales team support
extended to 24 hours• WAP wireless banking trial with
Telstra• Alliance with FreeNet