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11/14/2012 1 Providing Structure to the Subjective Hearing Aid Evaluation Presented by: Moderated by: Carolyn Smaka, Au.D., Editor-in-Chief, AudiologyOnline Donald J. Schum, Ph.D. TECHNICAL SUPPORT Need technical support during event? Please contact us for technical support at Expert e-Seminar 800-753-2160 CEUs CEU Total Access members can earn continuing education credit for participation in this course. Be sure to take the outcome measure following course completion to earn your CEUs, or contact us for more information or assistance: 800-753-2160 Providing Structure to the Subjective Hearing Aid Evaluation Donald J. Schum, PhD Vice President, Audiology & Professional Relations Oticon, Inc. [email protected]

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Page 1: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

11/14/2012

1

Providing Structure to the Subjective Hearing Aid Evaluation

Presented by:

Moderated by:

Carolyn Smaka, Au.D., Editor-in-Chief, AudiologyOnline

Donald J. Schum, Ph.D.

TECHNICAL SUPPORTNeed technical support during event?Please contact us for technical support at

Expert e-Seminar

800-753-2160

CEUsCEU Total Access members can earn continuing education credit for participation in this course. Be sure to take the outcome measure following course completion to earn your CEUs, or contact us for more information or assistance: 800-753-2160

Providing Structure to the Subjective g jHearing Aid Evaluation

Donald J. Schum, PhD

Vice President, Audiology & Professional Relations

Oticon, Inc.

[email protected]

Page 2: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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2

The Outcome of a Hearing Aid Fitting:

We decide on the criteria they pay the bill We decide on the criteria, they pay the bill.

Subjective Assessment

As an Outcome Measure COSI, HHIE, APHAB, HAPI

As a Fitting Tool Initial Fitting, Follow-upg, p

Lessons from Last Seminar:(Does the Fitting Satisfy the Patient?)

Whacky Model

Page 3: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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Measure Predict Fit (Fix)

Lessons from Last Seminar:(Does the Fitting Satisfy the Patient?)

Whacky ModelS i f i D i b M Th O Satisfaction Driven by More Than Outcome

Satisfaction:

Outcome

Interpersonal Aspect

Care Environment

Page 4: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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Lessons from Last Seminar:(Does the Fitting Satisfy the Patient?)

Whacky ModelS i f i D i b M Th O Satisfaction Driven by More Than Outcome

Multiple Influences on Sound Perception

How They Perceive Sound

H Th R Th PHow They React to Their Perception

Sensory

Cognitive Filter

SubjectiveAssessment

Perceptual Filter Model(Bech & Zacharov, 2006)

Sensory Input

yFilter

Page 5: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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How do all of these influences come together for any given patient?

Lessons from Last Seminar:(Does the Fitting Satisfy the Patient?)

Whacky ModelS i f i D i b M Th O Satisfaction Driven by More Than Outcome

Multiple Influences on Sound Perception Aesthetics of Sound Matter

Factors correlated with Overall Satisfaction

1. Overall benefit (.71)2. Clarity of sound (.70)3. Value (performance of the hearing aid relative to price) (.68)4. Natural sounding (.66)5. Reliability of the hearing aid (.65)6 Richness or fidelity of sound ( 65)6. Richness or fidelity of sound (.65)7. Use in noisy situations (.63)8. Ability to hear in small groups (.63)9. Comfort with loud sounds (.60)10. Sound of voice (occlusion) (.60)

Kochkin (2010) MarkeTrak VIII

Page 6: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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What can affect Aesthetics?

Physical Fit Spectral Balance Loudness Dynamic Response of the Hearing Aids Behavior of the Automatics

Using Subjective Assessment of Sound g j

What is the Goal?

Page 7: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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Measure Predict Fit (Fix)

Measure Predict Initial Fitting Customized Fitting

•Less emphasis on prediction•More input from patient

•Changing negative to a positive: Proactive process

Not an Exact Science

When?

Page 8: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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When?

AdaptationOptimization

SessionInitial Fitting

Assessment Set-up

Page 9: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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Selecting Sounds

Global speech in noise issues hard to replicate during structured listening

Simple A-B choice best way to test

Page 10: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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Start with bigger differences, then narrow in

“Clear and Pleasant”

Clear Pleasant

Muddled

Hollow

Echo-y

Sharp

Boom-y

Harsh

Not Clear Not Pleasant

Clear --- PleasantMuffled

Indistinct

Etc.

Etc.

Etc.

Muffled

Loud

Etc.

Etc.

Etc.

Page 11: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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“Clear and Pleasant”

(unless something else seems to matter to the patient)

Still a role for debriefing & traditional fine tuning

Control the Process

(remember the goal)( g )

Page 12: AO 2012 #4 Schum Slides… · Microsoft PowerPoint - AO 2012 #4 Schum Slides Author: Caitlin Frister Created Date: 11/14/2012 8:41:04 AM

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The Time Issue

Measure Predict Fit (Fix)

Measure Predict Initial Fitting Customized Fitting

•Less emphasis on prediction•More input from patient

•Changing negative to a positive: Proactive process

Providing Structure to the Subjective g jHearing Aid Evaluation

Donald J. Schum, PhD

Vice President, Audiology & Professional Relations

Oticon, Inc.

[email protected]