AOC Whois Subcommittee ICANN Contractual Compliance

Thursday 21 July 2011

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AOC REPRESENTATIVES

Susan Kawaguchi:Domain Name Manager, Facebook, Inc.

James Bladel:Director of Policy Planning, GoDaddy.com, Inc.

Bill Smith:Technology Evangelist, Paypal

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ICANN STAFF REPRESENTED

Maguy Serad: Senior Director, Contractual Compliance

Stacy Burnette: Director, Contractual Compliance

Khalil Rasheed: Senior Manager, Contractual Compliance

Supporting Staff:

Jonathan Denison: Contractual Compliance Analyst

Constance Brown: Contractual Compliance Specialist

David Prangnell: Systems Engineer

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Whois Monitoring Tool (Port 43 Tool)Interface Demonstration

Case Study

Whois Data Problem Report System (WDPRS)System Demonstration

Case Study

Whois Data Reminder Policy (WDRP)QuestionnaireKey Findings

Trends

Upcoming WorkRegistry Audits

AGENDA

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Whois Monitoring Tool (Port 43 Tool)

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Interface Demonstration

WHOIS Monitoring Tool Interface

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Registrar Specific Port 43 Whois Service Results

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Whois Server Version 2.0 Domain Name: HAMMERSCOMPANY.NET Registrar: NETWORK SOLUTIONS, LLC. Whois Server: whois.networksolutions.com Referral URL: http://www.networksolutions.com Name Server: NS73.WORLDNIC.COM Name Server: NS74.WORLDNIC.COM Status: clientTransferProhibited Updated Date: 12-apr-2010 Creation Date: 12-apr-2010 Expiration Date: 12-apr-2015 >>> Last update of whois database: Wed, 20 Jul 2011 17:17:54 UTC <<< the Hammers Company, Inc. 7474 Greenway Center Dr. #710 Greenbelt, MD 20770 US  Domain Name: HAMMERSCOMPANY.NET Administrative Contact, Technical Contact: the Hammers Company, Inc.

shammers@HAMMERS.COM 7474 Greenway Center Dr. #710 Greenbelt, MD 20770 US (301) 345-5300 fax: (301) 345-6892   Record expires on 12-Apr-2015. Record created on 12-Apr-2010. Database last updated on 20-Jul-2011 13:14:50 EDT.  Domain servers in listed order:  NS73.WORLDNIC.COM 205.178.190.37 NS74.WORLDNIC.COM 206.188.198.37

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ICANN Tool: Manual Whois Query

Whois Monitoring Tool (Port 43 Tool)

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Case Study

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ICANN Initial Compliance Inquiry

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ICANN Follow-Up Compliance Notice

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ICANN Notice of Breach

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ICANN Notice of Termination

Whois Data Problem Report System

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System Demonstration

WDPRS Complainant Single Submission Interface

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This page allows the complainant to specify the domain with alleged Whois inaccuracies, and the complainant’s contact information used for report confirmation

and other follow-up.

Complaint Details

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Complaint Summary for ConfirmationPrior to Submission to Registrar

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Email Confirmation for Complainant

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ICANN WDPRS Login Page

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ICANN WDPRS Landing Page

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WDPRS System Report and Notice to Registrar

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Staff uses this interface to obtain data on registrars that have not responded with action taken to investigate alleged inaccuracies of Whois.

WDPRS Reporting Tool

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Report Example for Compliance Staff Follow-Up

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Whois Data Problem Report System

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Case Study

WDPRS System Report and Notice to Registrar

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WDPRS System Report and Notice to Registrar, Cont.

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Action Resulting from WDPRS Notice to Registrar

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WHOIS DATA REMINDER POLICY(WDRP)

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Whois Data Reminder Policy

• ICANN adopted the Whois Data Reminder Policy (WDRP) in 2003

• The purpose of the WDRP is to encourage registrants to look at their Whois data annually and make changes, if necessary

• All ICANN-accredited registrars must comply with the WDRP

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Whois Data Reminder Policy (WDRP)

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Questionnaire

Whois Data Reminder Policy Questionnaire

• On an annual basis, ICANN sends registrars a questionnaire intended to assess their WDRP practices and compliance

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Whois Data Reminder Policy Questionnaire Responses

• Registrar responses to the questionnaire determine whether compliance action is necessary

• Registrar responses to the questionnaire are used to develop an annual report regarding WDRP practices and compliance

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WDRP Responses (CSV File)

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Whois Data Reminder Policy (WDRP)

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Key FindingsTrends

Whois Data Reminder Policy Findings and Trends

• Major Findings in 2010– 99% (945 of 954) of the ICANN-accredited

registrars responded to the 2010 WDRP audit– 98% of registrars required to send WDRP notices

were in compliance with the form and content requirements

– 88.8% of WDRP notices are transmitted in English (compared to 91% in 2009)

– 98% of ICANN-accredited registrars sent WDRP notices via e-mail

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Six Year Historical View of Registrar Response Rate

Figure 1-1: Six Year Historical View of Registrar Response Rate against Total Number of Accredited Registrars

Oct 2005 = 85% Oct 2006 = 87% Oct 2007 = 94% Oct 2008 = 93% Oct 2009 = 99% Oct 2010 = 99%

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Primary Languages of WDRP NoticesFigure 1-8 WDRP Notice Primary Language

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Upcoming WorkRegistry Audits

Planned Whois Related Registry Audits

• Registry Data Escrow Audit:

– Purpose: To determine whether registries deposit data into escrow using the format specified in their agreements. Completeness + Exactness.

–Plan:

• Phased approach with each of the registry operators regarding each of the TLDs operated by them.

• Annual Audit, to commence in 2012

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Planned Whois Related Registry Audits

• Registry Whois Output Format Audit:

– Purpose: To assess registry compliance with obligation to offer access to the public to Whois service in a specified Whois output format.

–Plan:

• Develop an automated tool to monitor compliance on a daily basis

• Daily Audit

• Commence in 2012

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Questions?

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AOC Subcommittee MembersSubstantive Discussion

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Susan Kawaguchi:Whois Misdirecting and Online Fraud

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James Bladel:GoDaddy’s Whois Inaccuracy Investigation

Best Practices

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Feedback and Wrap-Up

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