“i” line of products / moving from legacy to current products · • update from warehouse...
TRANSCRIPT
“I” line of Products / Moving from Legacy to Current Products
2019 AFS USER CONFERENCE
“Enhancing the Value of Today’s Consumer Goods Manufacturers and Distributors Through Advanced Analytics - WiiFM”
Speakers Introduction
Gennadiy Vaksman
Sr. VP, SCM/RE Global Operations
Joel Robbins
Solution Consultant
John Robba
Director IT, Scavuzzo’s Inc.
Brenda Spanier
ERP Product Manager
Fran Rifkin
WMS Product Manager
Ryan Downing, PMP, CSM
Director of SC Professional Services
Speakers Introduction
David Feaster
Senior Sales Consultant
Elizabeth Ford
Industrial Engineer
Federated Co-operatives Limited
Kent Kostuk
Industrial Engineering ManagerLogistics Services
Federated Co-operatives Limited
John Traynor
President, Traynor’s Bakery
Wholesale Ltd.
Jordan Bullington
Senior Director,
SCM Support
Andrew Scharhon, Director of Operations
Halfon Candy
Agenda
• Update from Professional Services
• Update from Support
• Update from Product Management
• Update from Enterprise Resource Planning
• Update from Warehouse Management System
• Update from Order Management System
• Update from Electronic Proof of Delivery & DSD
• Q & A
SCM PRODUCTS
ERP
ERP
Enterprise Resource Planning Warehouse Management System
Order Management System
Electronic Proof of Delivery Direct Store Delivery Home Delivery
Update From Professional Services Group
May 2018 – April 2019
Ryan Downing, PMP, CSMDirector of Supply Chain PS
AFS Technologies
Andrew Scharhon, Director of Operations
Halfon Candy
▪ Go-Lives by Product:
▪ 2 ERP
▪ 4 WMS
▪ 3 OMS
▪ 9 OMSi eCommerce
▪ 3 Discovery G2
▪ Deployment every other week!
▪ Partners at Conference:▪ Halfon Candy▪ John Gross & Company▪ Lightbourn Trading Company▪ Scavuzzo's Inc.
Professional Services Group
In this industry, 44% of companies implementing ERP systems hire third-party consultants.
At AFS, only 5% of our projects have customers who have hired outside consultants; the reasons for this difference are our strict processes,
active project management, and expert AFS employees who know the software and industry.
Skilled Staff Expanding Knowledge
With the AFS Professional Services Group using scrum principles:
• We finished ERP implementation from kickoff to go-live in < 4 months
• We finished WMS implementation from kickoff to go-live in < 3 months
Improved Processes Result in Rapid Deployments
Partnership Approach Yielding Faster ROI
AFS Professional Services Group has been working closer with implementation accounts to outline business practices and execute them.
An ERP go-live was completed with no development tickets.
Our team was awarded the Supply & Demand Chain Top 100 ERP Projects of 2018 & 2019 for ERP and WMS Projects.
Customer Experience
Andrew Scharhon, Director of Operations
Halfon Candy
Update from Customer Support Group
May 2018 – April 2019
Jordan BullingtonSr. Director, Customer Support
Elizabeth Ford Industrial Engineer
Federated Co-operatives Limited
AFS Spotlight
Are you receiving the expected value from the AFS solutions you use?
• Increase in sales
• Increase in margin
• Inventory turn
• AR turn
• Decrease in credits
AFS Provides Value to Your Business
In the last 12 months we have accomplished:
• 96% ticket closure rate
• 95% CSAT
• Extensive cross-training team members across multiple AFS solutions
• 95% health check coverage
Regular health checks ask you to rate the following:
• Business value of our solutions
• Product usability
• Quality of support
• New solutions we have that can bring value to your business
Support Metrics & Health Checks
Elizabeth Ford
Industrial Engineer
Federated Co-operatives Limited
Customer Experience
Update from Product Management
May 2018 – April 2019
Gennadiy VaksmanVP, SCM/RE Global Operations
John Robba
Director IT, Scavuzzo’s Inc.
SCM PRODUCTS
“I” Line of Products Is HERE!!!!!!!“I” Line of Products Is on the Way
What do all “I” line products have in common?
• Ignition Development Framework• One look and feel• One database• Extremely scalable and configurable• Can run on any operating system• Can run on any device• Can run in any browser• Can work in a combo with each other• Can be installed on premises or SaaS• Can be hosted by any hosting provider• Can be installed and updated any time• Can be accessed from any place at any time
What was done from May 2018 through April 2019?
• ePoDi is READY• DSDi is READY• HDi is READY• OMSi eCommerce is READY• OMSi Sales is READY• WMSi is IN PROGRESS• WMSi Mobile is IN PROGRESS• ERPi is IN PROGRESS• SINGLE SCM database is IN PROGRESS
Promoting Our Partnerships: LinkedIn Banners
Customer Experience
John Robba
Director IT, Scavuzzo’s Inc.
Update From ERP Group
May 2018 – April 2019
Brenda SpanierERP Product Manager
Andrew Scharhon, Director of Operations
Halfon Candy
May 2018 – April 2019
• More than 50 new features and enhancements were added• Development of ERPi Accounts Payable• Diligent efforts to help migrate valued legacy clients to AFS ERP
ERP
ERP Highlights
• Sugar tax (tax by the ounce)• NACHA capability for AR• Batch cost update – look at multiple POs to get last received cost• Vessel/Container tracking for importing product• PO document checklist• Calendar Pop-up• ERPi Accounts Payable!!!
• Batch entry or single invoice entry• Easy payment selection• Check and EFT invoices selected for payment from the same screen• Overflow check stub prints automatically
ERPi –
ERPi – Accounts PayableInvoice Creation
Invoice Header
GL Distribution and Payments
PO Lines on Invoice
Open Invoices – Payment Selection
Pending Payments – Payment Group
Pending Payments – Payments (Checks)
Pending Payments – Invoices
• Accounts Receivable• General Ledger• Purchasing
ERPi
Customer Experience
Andrew Scharhon,
Director of Operations
Halfon Candy
Update From WMS Group
May 2018 – April 2019
Fran RifkinWMS Product Manager
Kent KostukIndustrial Engineering Manager
Logistics ServicesFederated Co-operatives Limited
WMS Today
Today’s WMS must be AGILE, allowing personalization based on ever-changing operation and customer requirements.
Hardware
Analytic Tools
Load Planning
Interface
3PL Billing
WMS
• Replace WMS Workstation with updated UI • Inbound, Outbound, Order Processing, Work Queue,
Lookup & Reports• Streamlined Counting & Receiving
• New functionality• Load Planning, Appointment Scheduling & Dock Scheduler
• Previously available only in Workstation• QC Checklist, Alternate Fields, Lot Attributes & Inbound
Weight
• Previously available only on RF• New development over the next year
• Setup & Configuration
Customer Experience
Kent KostukIndustrial Engineering Manager
Logistics ServicesFederated Co-operatives Limited
Immediate Benefits
• Better performance
• Improved Stability• Fewer restarts and connectivity issues
• UOM improvements• Replenishment calculations have improved
• Receiving – auto adjust PO UOM to the Receiving UOM
• Lot Code Generation
Future
• Foundational technology
• Multiple Projects relying on the technology
First mover advantage
• Multiple IT projects, which do we design for?
• AFS projects have been successful in the past.
• Committed to get WMS2017 up and running so other projects get designed around WMS2017.
• WMS rollout was on time (slightly ahead) and on budget (actually better).
Projects - CFIA
• Canadian Food and Inspection Agency• 2 years worth of recall history
Projects – Stocking Meat
• Buying fresh meat directly from vendor
• Stocking it in a central DC
• Will monitor product ageing through the use of status codes and auto-update the status daily.
Projects - Countback
• Working with handhelds, voice in progress• Outstanding was items with multiple UOM
• We are required to count every location in the building twice a year (internal requirement)
• This will eliminate the need to cycle count the pick bins and significantly reduce default counts
• Labour savings and quality improvement
Projects – Report Conversion
• Convert over 100 reports from Crystal to SSRS
• Prepare for WMSi
• Manage By Exception driven reports – ALERTS
Voice
• May / June project
• Move from old voice
• Already converted hardware from T5/T5x to A720 – Flawless execution
WMSi
• #PriyaOnOurPhones
• Better decision making tools on the floor
• Lots of interest here.
Replenishments
• Integration of WMS2017 and IBM’s Watson technology
• Machine Learning review of historic daily warehouse volumes
• Predict tomorrow’s replenishments
• Create Replenishment Only orders to fill the right bins before the orders hit the warehouse
Update from Order Management System Group
May 2018 – April 2019
David FeasterSenior Sales Consultant
Order Entry: Create Order From History Order Entry: Create Order From Bid
Order Entry: Add from History Order Entry: Add from Vendor
Order Entry: Add from Previous Invoice Order Entry: From Bid
Order Entry: Add from New Items Order Entry: Display Cost information
Order Entry: Display profit information Order Entry: Add from Inventory
Order Entry: Add from Price Book Heading Order Entry: Add from Price Book Family
Order Entry: Add from Brand Order Entry: Add from Class
Order Entry: Memo Code-Separate order Order Entry: View Route Number
Order Entry: Special Instructions Order Entry: Add Substitute Items
Order Entry: Warehouse Message Order Entry: Clear Order Quantities
Order Entry: Non-Stock Item Identifier Order Entry: View Price Source
Order Entry: Auto generate orders Order Entry: Price Calculator
Order Entry: Serving Calculator Pending Orders: Delete all pending orders
Item Search: Enhanced Field Search Item Search: search by vendor
Item Search: Search by price book Item Search: Search by price book family
Item Search: View items by item status Item Search: Set default order qty
Item Search: Search Ext Item Descriptions Standard Guide: Category Maintenance
Standard Guide: Add by Class, Category, Family Standard Guide: Add by Quick Add
Custom Guides: Custom Guide Templates Custom Guides: Assign Line Numbers
Custom Guides: Order Guide Maintenance Custom Guides: Clean up items
AR: Restrict Orders for Cust on Credit Hold AR: Customer Payment Procedure
AR: Invoice filter for Paid or Not Paid Bids: View Bid List and pricing
Pickup Requests: Enter Pickup Requests Pickup Request: Use Quick Add to find item
OMSi Planned Enhancements
OMSi – eCommerce Features
OMSi – eCommerce Features
OMSi – Sales Features
OMSi – Sales Features
OMSi – Sales Features
OMSI – Direct Features
OMSI – Direct Features
OMSI – Direct Features
Update from ePoD & DSD Group
May 2018 – April 2019
Joel RobbinsSolution Consultant
John Traynor
President – Traynor’s Bakery Wholesale Ltd.
From May 2018 – April 2019
• 12 clients (more than 600 routes) purchased DSD & ePoD systems• 10 clients (more than 7,000 routes) went live • 9 clients are implementing systems in the meantime• Total number of routes that are live already since our first release or
in an implementation: More than 8,500• More than 30 new features were developed in ePoD & DSD systems
ePoD & DSD
Customer Quotes
“We have been partnered with AFS, using them as our DSD/ePoD mobile and host software provider. AFS continues to be on the cutting edge of technology, and their flexible development of the application allows us to remain on the latest revisions of the application, with little to no interruption in the office.”
- Brian Nickila, CFO of Portland French Bakery
“Bon Appetit® has developed a great partnership with AFS Technologies and [appreciates] their dedication [to] supporting our business needs. They have done a great job rolling out our projects to completion, as well as ongoing support. Projects include implementing Order Entry, DSD/ePoD Mobile Software, and EDI810/EDI850. Their staff is wonderful to work with and always a pleasure to talk to. Thank you, AFS!”
- Robert Ramirez, Accounting/IT Manager for Bon Appetit Bakery
“AFS Technologies has been an invaluable business partner, allowing us to rapidly adapt to the constantly changing demands of our distribution business. The environment and services they provide with DSD/ePoD allow route sales representatives to exceed the requirements of our customers and suppliers while providing exceptional tools for our back-office personnel.”
- Hank Harrah, Director of IT from Sunny Florida Dairy
Customer Experience
John Traynor
President – Traynor’s Bakery Wholesale Ltd.
THANK YOU!
Q & A
Next Session: ERP Update