apm compatibility guide 9.1.x - ca technologies€¦ · xls file · web viewapm® compatibility...

Introscope 9.1

Copyright © 2011 CA Technologies.

APM® Compatibility Guide

IndexApplication Servers Versions

6.1, 7.0, 8.0.0.x, 8.5

4.x, 5.x, 6.x, 7.x

5.5.x, 6.0.x, 7.0.x

Other Components / Extensions

Misc

WebSphereWebLogic 9.x, 10.0, 10.3,

11gR1 (10.3.x), 12c

JBOSSApache Tomcat.Net .Net CLR 2.0, 3.0, 3.5,

4.0,4.5

Other Application Servers

EM (Enterprise Manager)APM DBWorkstation

WebViewCEM SoftwareTIM Soft AppliancePlatform MonitorsSQL Agent

SNMP AdapterEnvironmental Performance Agent (EPA)Change Detector

Business Process Performance AnalyticsWily Communications Service Provider Extension 1.0CA Wily Manager for SiteMinderSysview IntegrationWily Transaction Generator (WTG)Introscope for SAP ABAP

IndexOther Systems Versions

6.0, 6.1, 7.0, 7.0.1,7.1

6.0, 6.1, 6.1.5, 7.0,8.0

9.2, 10.0, 10.2, 10.3, 10.3.4

2007, 2010

5.4.x, 5.6.x, 5.7.x, 5.8, 5.9.3

6.0, 6.1, 7.0

7.5,8.0.x

7.x, 8.0, 8.2.x

6.x, 7.0, 8.0

CTG 5.1, 7.0, 8.0.x, 8.1, 8.x

1.9, 1.10, 1.11, 1.12, 1.13

12.5, 15.x

2005, 2008, 2008 R2, 2012

v9.x, v10.x

WebSphere MQwebservers

SiteMinderWebSphere PortalWebLogic Portal

SharePointSOA Performance ManagerTibco BWWebSphere Process Server 6.1, 7.0

WebSphere ESBIBM BPMOracle Service Bus (OSB) 2.6, 3.0, 10.3, 11.1.1.3, 11.1.1.4,

11.1.1.5

webMethodsWebSphere Message BrokerIBM CICS™ Transaction GatewayIBM z/OSOracle DB 10g (10.1.0 and 10.2.0), 11g (11.1.0 and

11.2.0)

SybaseMS SQL ServerDB2 for Linux, Unix and Windows

Application Server OS Notes / IssuesWebLogic 9.x

HP-UX 11iv1, 11iv2

Windows Server 2003Red Hat Linux 4.x, 5.x, 6.x 6.0 supported from 9.1.1 onwards

Sun Solaris 9, 10SUSE Linux Enterprise Server 10.x, 11.x

WebLogic 10.0, 10.3 Notes / IssuesHP-UX 11iv1, 11iv2, 11iv3

Windows Server 2003, Windows Server 2008 SP2, XPRed Hat Linux 4.x, 5.x, 6.x 6.0 supported from 9.1.1 onwardsSun Solaris 9, 10

IBM AIX 5.3, 6.1, 7.1 7.1 supported from 9.1.1 onwardsNovell SuSE Linux Enterprise Server 10

WebLogic 11g R1 (10.3.x) Notes / Issues (10.3.5 supported from 9.1.1 onwards)HP-UX 11iv1, 11iv2, 11iv3

Windows Server 2003, Windows Server 2008 SP2, 2008 R2Red Hat Linux 4.x, 5.x, 6.x 6.0 supported from 9.1.1 onwards

Sun Solaris 9, 10IBM AIX 5.3, 6.1, 7.1 7.1 supported from 9.1.1 onwards

Novell SuSE Linux Enterprise Server 10Oracle Linux 6.2

WebLogic Server 12c (supported on 1.6 JDK and JDK 1.7) Notes/IssuesIBM AIX 6.1, 7.1 Supported from 9.1.2 onwardsWindows 2008, Windows Server 2008 R2

Sun Solaris 10Red Hat Linux 5.x, 6.x

Oracle Linux 6.2

WAS 6.1 Distributed, Network, Extended Deployent, & Virtual EnterpriseIBM AIX 5.3, 6.1, 7.1 7.1 supported from 9.1.1 onwards

HP-UX 11iv1, 11iv2

Red Hat Enterprise Linux 4.x, 5.x, 6.xNovell SuSE Linux Enterprise Server 10

Sun Solaris 9, 10Microsoft Windows 2003, 2008 SP2, XPi5/OS V5R3, V5R4

IBM i V6R1WAS 6.x z/OS Distributed, Network, Extended Deployment, & Virtual Enterprise Please Note: Only fixpack 27 and higher will be supported.

IBM z/OS 1.11, 1.12, 1.13 1.13 is supported from 9.1.1 onwardsWAS 7.0 Distributed, Network, Extended Deployment, & Virtual Enterprise

IBM AIX 5.3, 6.1, 7.1 7.1 supported from 9.1.1 onwardsHP-UX 11iv3

6.0 supported from 9.1.1 onwardsSun Solaris 10

Microsoft Windows 2003, 2008 SP2, 2008 R2IBM i V6R1SUSE Linux Enterprise Server 10.x, 11.x

i5/OS Ver7.1 Supported with SR10 onwards;

WAS 7.x z/OS Distributed, Network, Extended Deployment, & Virtual EnterpriseIBM z/OS 1.11, 1.12, 1.13 1.13 is supported from 9.1.1 onwards

WAS 8.0 z/OS Distributed, Network, Extended Deployment, & Virtual Enterprise Notes/Issues

IBM z/OS 1.11, 1.12, 1.13 1.13 is supported from 9.1.1 onwards

i5/OS Ver7.1 Supported with SR10 onwards; WAS 8.0.0.2: DistributedSupported from 9.1.1 onwardsAll Operating Systems supported on WAS 7 are supported on WAS 8 as well from 9.1.1 onwards

Vendor and Operating System Version Platform 32-bit / 64-bitIBM AIX 7.1, 6.1 32-bit/64-bit

RedHat Linux Enterprise Server 6.x 32-bit/64-bitWindows 2003, 2008 R2 32-bit/64-bit

Supported with 1.6 JDK onlyWAS 8.5.5 is certified for 9.1.6 with 1.6 IBM JVM


WAS Portal 6.1.5.xPlease Note: Supported from 9.1.1 onwards

Vendor and Operating System Version Platform 32-bit / 64-bitIBM AIX 7.1, 6.1 32-bit/64-bitWindows 2008 R2, 2003 32-bit/64-bit

WAS Portal 7 : Distributed support onlyPlease Note: Supported from 9.1.1 onwards


Windows 2008 R2, 2003 32-bit/64-bit

WAS Portal 7 : z/OSPlease Note: Supported from 9.1.2 onwards

Vendor and Operating System Version Platform 32-bit / 64-bitIBM z/OS 1.12, 1.13 32-bit/64-bit

WAS Community Edition 2.xRed Hat Enterprise Linux 5.xMicrosoft Windows 2003

JBOSS 4.0.x, 4.2.x, 4.3.xSuSE Linux 9.0, 10.0

OS400 V5R2, 3 on (32-bit) iSeries 5 Microsoft Windows 2003

Red Hat Linux 3.0, 4.0, 4.4, 5.x, 6.xSun Solaris 9, 10

JBOSS 5.xRedHat 5.x, 6.xSun Solaris 10

SuSE Linux 10Windows 2003 Server (SP2)

JBOSS 6.x (Supported from CA APM 9.1.1 onwards) Notes / Issues(Includes EAP) RedHat 5.x, 6.x JBOSS EAP 6.0.1 is supported with 1.7 JVM

Sun Solaris 10SuSE Linux 10

Windows 2003 Server (SP2)Windows 2008 SP2 / Windows 2008 R2

Windows Server 2012JBOSS 7.x (Supported from CA APM 9.1.1 onwards) Notes / Issues

RedHat 5.x, 6.x

Sun Solaris 10SuSE Linux 10

Windows 2003 Server (SP2)Windows 2008 SP2 / Windows 2008 R2

Windows Server 2012Tomcat 5.5.x Tomcat 4.x is also supported

Windows 2003 Server, 2008, 2008 R2

Sun Solaris 10

HP 9000 SuperDomeHP-UX 11iv3CentOS 4.6 (64 bit)Red Hat Enterprise Linux 4.0, 5.x, 6.x

IBM AIX 5.3

Tomcat 6.0.x Notes / IssuesSun Solaris 10 Supports JRE 7

6.0 supported from 9.1.1 onwardsSuSE Linux 10Microsoft Windows 2003 Enterprise Edition

Windows 2008 SP2 / Windows 2008 R2

Windows Server 2012Tomcat 7.0.x (Supported from CA APM 9.1.1 onwards) Notes / Issues

Sun Solaris 10

Red Hat Enterprise Linux 5.x, 6.xSuSE Linux 10

Microsoft Windows 2003 Enterprise Edition

Windows 2008 SP2 / Windows 2008 R2Windows Server 2012

Oracle Linux 6.2.NETThe Introscope for Microsoft .NET product includes the following components:Supported Microsoft .NET framework

Supported combination of Windows & Microsoft IIS

Supported databases for ADO.NET monitoring

SQL Server 2008, SQL Server 2008 R2

.Net Framework 4.0 WCF ServicesWCF Service Binding Release Supported RemarksBasicHttpBinding 9.1.1.1 onwardsWSHttpBinding 9.1.1.1 onwardsWS2007HttpBinding Not supportedWSDualHttpBinding Not supportedWSFederationHttpBinding 9.1.1.1 onwardsWS2007FederationHttpBinding Not supportedNetTcpBinding 9.1.1.1 onwardsNetNamedPipeBinding 9.1.1.1 onwardsNetMsmqBinding 9.1.1.1 onwardsNetPeerTcpBinding Not supportedWebHttpBinding Not supportedMsmqIntegrationBinding Not supportedOther Application Servers

Vendor and Operating System Version JDK Notes / IssuesOS/390 V2 R10 and up (S/390) IBM CICS Transaction Server (CICS TS) V3.x, 4.1z/OS IBM CICS Transaction Server (CICS TS) V3.x, 4.1, V4.2 4.2 is supported from 9.1.1 onwards, IBM z/OS 1.13

IBM CICS Transaction Server for z/OS Java V 4.2 IBM Java 1.6 (64-bit)Sun Solaris 9 (UltraSPARC), Red Hat Enterprise Linux 2.1 (IA-32) Fujitsu Interstage Application Server 6.0 Japanese Version (Both Standard & Enterprise Edition)

Red Hat 4.x Update 8 AS, ES (32-bit), Solaris10 (32-bit) Fujitsu Interstage Application Server 8.0 Japanese Version (Both Standard & Enterprise Edition)

Red Hat 4.x Update 8 AS, ES (64-bit) Fujitsu Interstage Application Server 9.0 Japanese Version (Both Standard & Enterprise Edition)Sun Solaris 8 64-bit Resin 2.1.16 Sun 1.5.0

Red Hat Enterprise Linux 5.X Resin 2.1.17,Resin 3.x,Resin 4.0.3 Sun 1.6.0_06

Microsoft Windows 2003 Web OTX 8.3.x JDK 1.6Microsoft Windows 2008SP2 Web OTX 8.3.x JDK 1.6

HP-UX 11iv3 Web OTX 8.3.x JDK 1.5Various OS's SAP NetWeaver 7.10 SAP 1.5.0RHEL 6.2 Cosminexus V9 Hitachi JVM6

Oracle Application Server 11gVendor and Operating System Version JDK Notes / Issues

HP-UX 11iv3 1.5 and Above

IBM AIX 5.3, 6.1Microsoft Windows Server 2003 SP1+, SP2+, XP SP2+Novell SuSE Linux Enterprise Server 9, 10.0

6.0 supported from 9.1.1 onwards

Sun Solaris 9, 10

Sun Java System Application Server (formerly Sun ONE Application Server) 9.0Vendor and Operating System Version JDK

Sun Solaris 9, 10 Any

Sun GlassFish 2.1 & 3.1 (formerly Sun Java System Application Server or Sun ONE Application Server 9.1 & 10.1)Vendor and Operating System Version JDK Notes / Issues

Microsoft Windows XPOracle Sun Sun Solaris 9, 10

RHEL Red Hat Enterprise Linux 5.x, 6.x 6.0 supported from 9.1.1 onwards

Sun JES 8.1, 8.2 8.2 supported from 9.1.1 onwardsVendor and Operating System Version JDK

Sun Solaris 10.0 Sun JDK 1.5

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Unless otherwise indicated, the JVM supported is the JVM that the Appserver version shipped with or higher.Amazon EC2 is supported.Unless otherwise indicated, the App server agent is supported on both 32 - bit / 64 - bit App server and is also supported on all the App supported hardware

Please Note: Only fixpack 27 and higher is supported on WAS 6.1 (all platforms except Linux).Please Note: Only fixpack 29 + PM05658 fix and higher is supported on WAS 6.1 Linux platforms.

4.x Update 8 AS, ES, WS6.0 supported from 9.1.1 onwards

Red Hat Enterprise Linux 4.x Update 8, 5.x, 6.x

Option 1. -Xbootclasspath/a:<PathToAgentJar> -javaagent:<PathToAgentJar> -Dcom.wily.introscope.agentProfile=<PathToAgentProfile>Option 2. Agent instrumentation will need to be done with the method of Application Server AutoProbe (with the AutoProbeConnector ClassLoader Plugin) as opposed to using JVM AutoProbe (-javaagent or -Xbootclasspath)

Option 3. --> cd /usr/lt6/TestServer/wily/connectors

WAS 8.5: Distributed, Z/OS 1.11,1.12,1.13WAS 8.5.02 on z/OS

WAS 8.5.02 on Z/OS is supported 9.1.4 onwards.WebSphere 8.5 Liberty Profile has not yet passed our certification process and is therefore not supported. Our initial testing has shown that our 9.1.x Agents will not work properly on this platform. You may however try using 9.0.X Agents, which have been reported as functional by customers. See the 9.0.x compatibility guide for details

Recommended version on JBOSS 7 is update 1 onwards & JDK 6 version upto 1.6.0_14 Supports JRE 7For applications compiled and executed in Java7, use the option -XX:-UseSplitVerifier to disable the verification errors.Example:-javaagent:/opt/wily/Agent.jar –XX:-UseSplitVerifier

Red Hat Enterprise Linux 5.x, 6.x

Supports JRE 7For applications compiled and executed in Java7, use the option -XX:-UseSplitVerifier to disable the verification errors.Example:-javaagent:/opt/wily/Agent.jar –XX:-UseSplitVerifier

NOTE - The .NET-based Agent can monitor .NET applications written on these particular versions of the .NET framework.

Microsoft .NET V2.0 Framework (v2.0.50727)Microsoft .NET V3.0 Framework (v3.0.4056)Microsoft .NET V3.5 Framework Microsoft .NET V4.0 Framework (4.0.30319.1) Microsoft .NET V4.5 Microsoft .Net V4.0 is certified on Windows 2012

Microsoft .NET V4.5 with IIS 8 on Windows 8 and Windows 2012

NOTE - The .NET-based Agent can monitor .NET applications running on these particular combinations of Window & Microsoft IIS.

Windows XP Professional 2002 – SP2 & SP3 / IIS Version 5.1 (32-bit)Windows 2000 5.000.2195 – SP4 / IIS Version 5.00.2195.6620Windows Server 2003 Enterprise Edition – SP1 / IIS Version 6.0 (32 & 64-bit)Windows Server 2003 Enterprise Edition – SP2 / IIS Version 6.0 (32 & 64-bit)Windows Server 2003 Standard Edition – SP2 / IIS Version 6.0 (32 & 64-bit)Windows Server 2008 - IIS 7.0 & 7.5 Application Server on Windows 2008 R2 (32 & 64-bit)Windows Server 7

NOTE - The .NET-based Agent can monitor the ADO.NET activities for specific databases just like SQL Agent does for JDBC activities in Java.

SQL Server 2005 Version 9.00.1399.06

NOTE - The .NET-based Agent can monitor the ADO.NET activities for specific databases just like SQL Agent does for JDBC activities in Java.

NOTE – The .NET-based Agent does NOT monitor the database itself like the PowerPack for Oracle DB does for Oracle.

Oracle 10g via ODP.NET version 10.2.0.1x, 10.2.0.2x, and 10.2.0.4x (Oracle versioning; Windows versioning [same driver] 1.102.2.20 [for Framework 1.1] & 2.102.2.20 [for Framework 2.0])Oracle 11g (ODP.NET 11.1.0.6.20)

Java Application running inside CICS transaction server. APM Java agent deployed in CICSTS - certified in March 2013

Red Hat Enterprise Linux 4.x Update 8, 5.x, 6.x

D203

The config file location in 3.0 is: <glassfishv3_home>\glassfish\osgi\felix\conf\config.properties this seams to be related to osgi/felix. I had a similar thing with a felix based app should be the same with glassfish 3. You need to set „com.wily.*“ at the end of the property „org.osgi.framework.bootdelegation“ in the file „config.properties“. Like this: org.osgi.framework.bootdelegation=sun.*,com.sun.*,com.wily.* The file should be somewhere in D:\felix-framework-2.0.1\conf Please, restart after the config change.

Introscope Enterprise ManagerNOTE: T1 and T2 hardware is not supported.NOTE: A separate disk is needed for SmartStor.Amazon EC2 is supported for Large, Extra Large, and High-CPU Extra Large Windows Server 2003 instances.

Unless otherwise indicated, the JVM is the version bundled with Introscope.EEM 8.4 SP3, 8.4 SP4, 12.0 are supported versions including any fix packs on top of these releases;EEM is a 32bit application which runs as 32bit application on 64bit Operating System.

Complete EEM matrix can be found here…

General Availability

Operating System JVM Hardware

IBM AIX 5.3, 6.1, 7.1 IBM 1.6.x Power 5, Power 6, Power 7 (32-bit)

IBM 1.6.x Power 5, Power 6, Power 7 (32-bit)HP-UX 11.x HP-UX 1.6.x PA-RISC

HP-UX 11.23, HP-UX 11.31 HP-UX 1.6.x Itanium

Red Hat Linux 4.0, 4.4, 5.x, 6.x Sun 1.6.x, Jrockit 1.6.x x86, AMD64, x64, Itanium

Red Hat Linux 5.0 IBM 1.6.x Mainframe

Sun Solaris 9, 10 , 11 Sun 1.6.x Sparc

Sun 1.6.x x86, x64

Novell SuSE Linux 10, 11 Sun 1.6.x x86, AMD64, EM64T

Sun 1.6.x x86, x64, AMD64

Windows Server 2012/R2 Sun 1.6.x x86, x64, AMD64

Oracle Linux 5.x, 6.x Sun 1.6.x x86, x64, Fujitsu PRIMERGY RX300 S7

Introscope for SAP NetWeaver (in addition to those platforms listed above)


HP-UX 11.x Oracle JRockit 1.6.x x86Microsoft Windows Server 2003 Oracle JRockit 1.6.x x86

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More information regarding Amazon EC2 can be found here...https://support.wilytech.com/cgi-bin/wilytech.cfg/php/enduser/std_adp.php?p_faqid=2501.

https://support.ca.com/phpdocs/0/4839/4839_compmatrix.pdf

http://techstack.ca.com/techstack-web/content/components/componentDetail.jsp?versionId=3837

Microsoft Windows Server 2003 SP2/R2, 2008 SP2, 2008 R2, 2008 R2 SP1, Windows 7

https://support.ca.com/phpdocs/0/4839/4839_compmatrix.pdf

http://techstack.ca.com/techstack-web/content/components/componentDetail.jsp?versionId=3837

Notes / Issues

32-bit / 64-bit

64-bit / 64-bit Supported on IBM LPAR

32-bit / 32-bit64-bit / 64-bit

32-bit / 64-bit64-bit / 64-bit32-bit / 32-bit Supported on VMWare ESX 3.5, 4.x

32-bit / 64-bit64-bit / 64-bit64-bit / 64-bit32-bit / 64-bit

64-bit / 64-bit

32-bit / 32-bit32-bit / 64-bit64-bit / 64-bit

32-bit / 32-bit Startup script may need to be edited.32-bit / 64-bit64-bit / 64-bit


64-bit / 64-bit32-bit / 64-bit64-bit / 64-bit32-bit / 64-bit64-bit / 64-bit

Notes / Issues

64-bit / 64-bit Only delivered for SAP.64-bit / 64-bit Only delivered for SAP.

https://support.wilytech.com/cgi-bin/wilytech.cfg/php/enduser/std_adp.php?p_faqid=2501.

JVM mode / Chipset32-bit or 64-bit

Supported on IBM LPAR7.1 supported from 9.1.1 onwards

Solaris 10 support whether or not using zones (global & non-global).

Supported on VMWare ESX 3.0.x, 4.x & Active Directory


PostgreSQL

Version 8.4.5 Notes/IssuesOperating System Platform 32-bit / 64-bit

RedHat 4.8 32-bit / 64-bitRedHat 5.x 32-bit / 64-bitRedHat 6.x 32-bit / 64-bitSolaris 10 32-bit / 64-bit Not supported on Solaris Zones

Version 8.4.5Operating System Platform 32-bit / 64-bit

Suse 11 32-bit / 64-bit

Version 8.4.5Operating System Platform 32-bit / 64-bit

Win2003 32-bit / 64-bitWin2008 SP2 & Win2008 R2 32-bit / 64-bitWin2012 & Win 2012 R2 32-bit / 64-bit

Oracle Enterprise Edition (with partitioning option) Notes/IssuesVersion Platform 32-bit / 64-bit

10gR1 32-bit / 64-bit10gR2 32-bit / 64-bit11gR1 32-bit / 64-bit

11gR232-bit / 64-bit

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APM DB also supports Oracle DB 11g R2 with RAC option from 9.1.2 onwards apart from standalone option

Introscope Workstation (part of Introscope) Windows is the preferred platform for Workstation because of better performance.Amazon EC2 is now supported.

Operating System

Red Hat 5.x, 6.x (32 & 64 bit)

Novell SuSE Linux 10 & 11 (32 & 64 bit)

Windows 7, 2008 R2, Windows8, Windows 2012/R2

Introscope WebView Client (part of Introscope) uses Silverlight 2.0, 3.0, 4.0 and 5.0Introscope WebView supports Internet Explorer 6.0, 7.0, and 8.0. Connections from other browsers and earlier versions of Internet Explorer will be rejected.

In general, WebView 6.0 works with the JVM that ships with Enterprise Manager

Amazon EC2 is supported.Operating System

Microsoft Windows 2003 Server, XP, Windows 7

Windows 2008 R2

Introscope WebView Server (part of Introscope)Operating System

The WebView Server is supported on the same platforms as the Introscope EM, with one exception.

Introscope Platform Monitor (part of Introscope)CPU Method Tracer supports any OS that has a Platform Monitor.Note: Virtual Environments are not supported.

Operating System (32-bit only)SAPSun Solaris 9, 10Sun Solaris 10

IBM AIX 5.1, 5.2, 5.3, 6.1, 7.1

SuSE Linux 9, 10HP-UX PA-RISC HP-UX 11i

Operating System (64-bit only)SAPSun Solaris 10

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Microsoft Windows 2003 Server, XP SP2, Vista, Windows 2008 SP2/R2, Windows 7

WebView 6.0 no longer requires or runs on IBM WebSphere, Oracle WebLogic or Jakarta Tomcat. Instead, it runs in a self-contained application server.

Certain JVMs, however, are known to exhibit Headless exceptions on non-Windows platforms. As a workaround configure the WebView.lax file to use a different JVM on the following platforms:

Microsoft Windows 2003 Server, XP, Windows 7, Windows 2008 R2

Microsoft Windows Server 2003, 2008, 2008 R2, 2012

Red Hat 3.x, 4.x, 5.x, 6.x

IBM AIX 5.2, 5.3, 6.1, 7.1

SuSE Linux 9, 10HP-UX PA-RISC HP-UX

Introscope Environment Performance Agent (EPA) (part of Introscope)This section only describes what the EPA can run on. If you are checking the compatibility for any other product that has an EPA component (e.g. PowerPack for WebSphereMQ Connectors & Messaging System), be sure to check the compatibility tab for that particular product as well.

Operating SystemSun Solaris 8, 9, 10Sun Solaris 10 (64-bit)Red Hat Enterpise Linux 4.x Update 8 AS, ESMicrosoft Windows 2003, XP, 2008 R2, 2012/R2IBM AIX 5.x, 6.x, 7.1HP-UX 11.0, 11i, 11iv3 (64-bit)Novell SuSE Linux 9.0Red Hat Enterprise Linux 5.x and 6.xIntroscope ChangeDetectorIntroscope ChangeDetector performs its operations through the JVM and exists as an Agent Extension. Therefore platform support (hardware, OS, JVM) is based on the same requirements as the Introscope Agent.

Operating System

Same as Introscope Agent

Introscope SNMP AdapterOperating System

Sun Solaris 8, 9IBM AIX 5.x HP-UX 11.0, 11iUnitedLinux 1.0

Microsoft Windows 2000 ProfessionalMicrosoft Windows 2000 ServerMicrosoft Windows 2000 Advanced ServerMicrosoft Windows 2000 DatacenterMicrosoft Windows Server 2003 EnterpriseMicrosoft Windows Server 2003 DatacenterWindows Server 2008 R2Microsoft Windows XP Professionalz/OS 1.8

Wily Transaction Generator AgentOperating System

Microsoft Windows Server 2003, 2008, 2008 R2, 2012

Red Hat 3.x, 4.x, 5.x, 6.x

Red Hat Enterprise Linux 2.1, 3.0, 5.x, 6.x

Linux RHEL Novell SuSE Linux Enterprise ServerMicrosoft WindowsMozilla

Wily Transaction Generator Administration ServerOperating System

Microsoft Windows Mozilla

Wily Communications Service Provider Extension 1.0Operating System

Same as Introscope Agent

Sysview IntegrationOperating System

Sysview (Mainframe)z/OS

Business Process Performance AnalyticsComponents

Same as APM

Introscope Extensions

CA APM for Web ServersLimitations:

PP for WS has no facility to enter proxy configuration. If a customer has implemented a proxy environment, even for internal web server access, there is no way to configure PP for WS to access or use that proxy.PowerPack for Web Servers touches three environments:The PowerPack for Web Servers software itself is a Java program that sends data to Introscope EM using Introscope Agent’s Data API. (This can reside on the same server as the Introscope Enterprise Manager if you are monitoring a few web servers, or on a separate box if you are monitoring many web servers.) Refer to the EPA agent guide for the Agent compatiblityPP for WS has the new feature which provides automatic support for new versions of web servers based on Apache, Microsoft IIS and Sun ONE.

Monitored Web ServersOperating System

Any OS officially supported by underlying web server

Web Application ServerWLS 9.1, 9.2, 10.0, 10.3, 10.3.4, 10.3.5

CA APM for BEA WebLogic Server

CA APM for IBM WebSphere Application Server for Distributed SystemsApplication Server6, 6.1, 7.0, 8.0, 8.5

CA APM for IBM WebSphere Application Server for z/OSOperating System

1.10

1.11, 1.121.131.11, 1.1.2, 1.13Introscope PowerPack for IBM z/OS

Operating System1.10

1.11, 1.12, 1.13

CA APM for IBM CICS™ Transaction GatewayOperating System

Same as Introscope AgentSame as Introscope AgentSame as Introscope AgentSame as Introscope AgentSame as Introscope AgentCA APM for IBM WebSphere MQ Connectors and Messaging SystemIntroscope Agent Extension Portion

Supported Environment where the Agent Extension runs on

Introscope MQ/MB Monitor Agent PortionWebSphere MQ Monitoring

WebSphere Message Broker Monitoring

Intersection between what the Introscope Agent supports and what the MQ Java Connectors support

Supported Environment where the MQ Queue Manager runs on

All distributed platforms supported by IBM

z/OS, OS/400 and Linux on zSeries

Supported Environment where the MB Configuration Manager runs on


z/OS and Linux on zSeries

CA APM for Oracle DatabaseThere are two compatibility considerations for this product.

It does not matter what OS the database is running on. JVM, OS and the hardware platform for the agent host (where the Oracle agent is executing).

We ship a JDBC driver along with this product. That is the supported JDBC driver to connect to Oracle database.Operating System

Same as Introscope EPA

Operating System

Same as SiteMinder Components

Microsoft SharePoint

WebSphere Portal

WebLogic Portal

CA Database Performance Management (Insight) Lite There are two compatibility considerations for this integration.

It does not matter what OS the database is running on.OS and the hardware platform for the agent host (where the Database Performance agent is executing).


z/OS and Linux on zSeries

CA APM for CA SiteMinder Web Access Manager

Operating SystemIBM AIX 5.3 and 6.1 HP-UX PA-RISC 11.23, 11.31 HP-UX Itanium 11i (11.23) and 11.31 Microsoft Windows Server 2003, 2003 R2, 2008, 2008 R2, XP

Sun Solaris 2.9 and 2.10 Red Hat Linux Enterprise AS 4.0, 5.x, 6.x

Windows is the preferred platform for Workstation because of better performance.

Hardware JVM

Intel x86 Java 1.5.0_11, Java 1.6.0Bundled 64-bit JVM

Intel X86, Power 5, Power 6 and SPARC Java 1.5.0_11, Java 1.6.0, 1.7 JVMBundled 64-bit JVM

Intel X86, Power 5, Power 6 and SPARC Java 1.5.0_11, Java 1.6.0, 1.7 JVMBundled 64-bit JVM

Intel x86 1.7 JVM

Introscope WebView Client (part of Introscope) uses Silverlight 2.0, 3.0, 4.0 and 5.0Introscope WebView supports Internet Explorer 6.0, 7.0, and 8.0. Connections from other browsers and earlier versions of Internet Explorer will be rejected.

In general, WebView 6.0 works with the JVM that ships with Enterprise Manager

BrowserMicrosoft Internet Explorer 6.0+Microsoft Internet Explorer 7.0+

Microsoft Internet Explorer 8.0+Microsoft Internet Explorer 9.0+

The WebView Server is supported on the same platforms as the Introscope EM, with one exception.

CPU Method Tracer supports any OS that has a Platform Monitor.

Chipset

SPARC Not supported on Solaris Zones.Opteron Not supported on Solaris Zones.Intel x86

PowerPCIntel x86, Opteron (AMD64)

Intel x86PA RISC

HP-UX Itanium

Chipset

SPARC Not supported on Solaris Zones.

WebView 6.0 no longer requires or runs on IBM WebSphere, Oracle WebLogic or Jakarta Tomcat. Instead, it runs in a self-contained application server.


Intel x86PowerPCIntel x86

UltraSparc T1, Opteron

PA RISCIA 64

Introscope Environment Performance Agent (EPA) (part of Introscope)This section only describes what the EPA can run on. If you are checking the compatibility for any other product that has an EPA component (e.g. PowerPack for WebSphereMQ Connectors & Messaging System), be sure to check the compatibility tab for that particular product as well.

Hardware JVMSun SPARC, Intel x86 Sun 1.5.x, 1.6.x

64-bit Sun SPARC IBM 1.5.x64-bit Intel x86 IBM 64-bit SDK 5 for Linux

Intel x86, Itanium Sun 1.5.x, 1.6.xIBM RS 6000 Series and PowerPC IBM 1.5.x, 1.6.x

HP 9000 Series HP 1.5.x, 1.6.x32-bit/64-bit on Xeon EM 64T Sun 1.5.x, 1.6.x

32-bit/64-bit Sun 1.5.x, 1.6.x

Introscope ChangeDetector performs its operations through the JVM and exists as an Agent Extension. Therefore platform support (hardware, OS, JVM) is based on the same requirements as the Introscope Agent.

Hardware JVM

Same as Introscope Agent Same as Introscope Agent

SNMP Manager JVMSunSoft 1.5.x

IBM 1.5.xHP-UX 1.5.x

IBM 1.5.xSunSoft 1.5.xSunSoft 1.5.xSunSoft 1.5.xSunSoft 1.5.xSunSoft 1.5.xSunSoft 1.5.xSunSoft 1.5.xSunSoft 1.5.xSunSoft 1.5.x

SunSoft 1.5.x

Version

HP Openview Network Node Manager 6.xTivoli NetView 6.x, 7.1

CA Unicenter TNG 2.1, 2.2, 2.4CA Unicenter Network & Systems Management 3.0

MicroMuse NetCool 3.1, 3.4 Mercury Loadrunner 6.x, 7.x, 7.8, 8.0

BMC Patrol version 3.4 and later

3, 4, 5.x9, 10

2000, 2003, XP SP3, WIN 7, 2008, 2008 R23.x,IE 6.x and 7.X

Version2000, 2003, XP SP3, WIN 7, 2008, 2008 R2

3.x,IE 6.x and 7.X

VersionSame as Introscope Agent

Version Notes12, 12.5,12.7,13.x 13.x is supported from 9.1.1 onwards

1.10, 1.11, 1.12, 1.13 1.13 is supported from 9.1.1 onwards

Version1.0


CA APM for Web Servers

PP for WS has no facility to enter proxy configuration. If a customer has implemented a proxy environment, even for internal web server access, there is no way to configure PP for WS to access or use that proxy.PowerPack for Web Servers touches three environments:The PowerPack for Web Servers software itself is a Java program that sends data to Introscope EM using Introscope Agent’s Data API. (This can reside on the same server as the Introscope Enterprise Manager if you are monitoring a few web servers, or on a separate box if you are monitoring many web servers.) Refer to the EPA agent guide for the Agent compatiblityPP for WS has the new feature which provides automatic support for new versions of web servers based on Apache, Microsoft IIS and Sun ONE.

Web ServerApache 1.3, 2.0, 2.2Microsoft IIS 6.0, 7.0

Sun iPlanet Web Server 6.0, 6.1, 7.0Sun ONE Web Server 6.0, 6.1, 7.0

Sun Java System Web Server 6.0, 6.1, 7.0IBM HTTP Server (IHS) 1.3, 2.0, 6.0, 6.0.x, 6.1, 7.0, 8.5 Supported on both Sun JDK and IBM JRE

Oracle HTTP Server 10.xPlease refer to the Note*

Notes / Issues10.3.5 supported from 9.1.1 onwards

CA APM for IBM WebSphere Application Server for Distributed SystemsNotes / Issues

8.0 supported from 9.1.1 onwards

Application Server JVM6.1

7.08.08.5 IBM JDK 1.6 only

JVM

Application Server CTG Gateway VersionSame as Introscope Agent CTG 5.1 for Multiplatforms & z/OSIBM WAS Distributed 6.1 CTG for Multiplatforms 7.0

IBM WAS z/OS 6.1, CTG for z/OS 7.0WAS V7.0 CTG 8.0x

IBM z/OS 1.13 CTG 8.xCA APM for IBM WebSphere MQ Connectors and Messaging System

MQ Version Agent Extension Component

V6.0.x and v7.0, v7.5 of the Java Connectors

MQ Version

V6.0.x and v7.0 of the WebSphereMQ Queue Manager

MB Version

IBM 31-bit SDK for z/OS v5.0IBM 64-bit SDK for z/OS v5.0IBM 31-bit SDK for z/OS v5.0IBM 64-bit SDK for z/OS v5.0

IBM 31-bit SDK for z/OS v5.0

IBM 64-bit SDK for z/OS v5.0

IBM 64-bit SDK for z/OS v5.0, Java SDK for z/OS V6IBM 64-bit SDK for z/OS v5.0

Agent extension for monitoring MQ Java connectors (com.ibm.mq.jar and com.ibm.mqjms.jar )

Supported OS where the MQ/MB Monitor Agent runs on

Same as EP Agent, Refer EPA Compatibility matrix for specifics

Supported OS where the MQ/MB Monitor Agent runs on

V6.0.x, v6.1, v7.0, 8.0 of the WebSphere Message Broker Same as EP Agent, Refer EPA Compatibility matrix for specifics

http://www-1.ibm.com/support/docview.wss?rs=404&uid=swg27007678








JVM, OS and the hardware platform for the agent host (where the Oracle agent is executing). We ship a JDBC driver along with this product. That is the supported JDBC driver to connect to Oracle database.

DatabaseOracle 9i, Oracle 10g, and Oracle 11g ( up to R2 )

Web Agent Policy Server

SiteMinder Web Agent r12.0 SP1 CR2 or higher Policy Server r12.0 SP1 CR2 or higher

Microsoft IIS 6.0

Apache 2.x and its derivatives

Sun One 6.x and 7.0

Portal Version Operating System Microsoft Office Sharepoint Serevr (MOSS) 2007

SharePoint 2010

WebSphere PortalPortal Version Operating System

WebSphere Portal 6.0, 6.1, 6.1.5, 7.0, 8.0 WebSphere Portal 6.1 on z/OS 1.10, 1.12

WebLogic PortalPortal Version Operating System

WebLogic Portal 9.2, 10.0, 10.2, 10.3, 10.3.4

OS and the hardware platform for the agent host (where the Database Performance agent is executing).

V6.0.x, v6.1, v7.0, 8.0 of the WebSphere Message Broker Same as EP Agent, Refer EPA Compatibility matrix for specifics

For OS and Hardware support, refer to the Agent Compatibility of WebSphere Application Server on

Distributed Platforms.

For OS and Hardware support, refer to the Introscope Agent Compatibility of WebLogic Server.

DatabaseIBM DB2 for Linux, UNIX and Windows v8.2, v9.1, v9.5, v9.7. 10.1Oracle Database 10g (10.1.0 and 10.2.0), 11g (11.1.0 and 11.2.0) Microsoft SQL Server 2005, 2008, and 2008 R2 Sybase 12.5 with 12.5.1 32-bit Sybase Open Client Sybase 15.x with Sybase 15 Native Client

32-bit/64-bit32-bit/64-bit

32-bit/64-bit32-bit/64-bit32-bit/64-bit32-bit/64-bit32-bit/64-bit

JVM1.5

HP HotSpot JVMHP HotSpot JVM

JVM1.5

JVM Mode/Chipset32 bit or 64 bit


BEA JRocket, Sun, IBM( Classic & J9 ) ( Except 1.4 J9 )

BEA JRocket, Sun, IBM ( Classic & J9 ) ( Except 1.4 J9 )BEA JRocket, Sun, IBM ( Classic & J9 ) ( Except 1.4 J9 )IBM( Classic & J9 ) ( Except 1.4 J9 )BEA JRocket, Sun, IBM ( Classic & J9 ) ( Except 1.4 J9 )BEA JRocket, Sun, IBM ( Classic & J9 ) ( Except 1.4 J9 )

Sun, IBM( Classic & J9, Except 1.4 J9 ) 64bit Solaris Binaries don’t support BEA Jrocket.

HP HotSpot JVM

JDBC Database Drivers

SNMP VersionProtocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2

Protocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2Protocol v1 and v2; MIBv2

Protocol v1 and v2; MIBv2

BEA JRocket, Sun, IBM( Classic & J9 ) ( Except 1.4 J9 )IBM( Classic & J9 ) ( Except 1.4 J9 )

BEA JRocket, Sun, IBM ( Classic & J9 ) ( Except 1.4 J9 )BEA JRocket, Sun, IBM ( Classic & J9 ) ( Except 1.4 J9 )

BEA JRocket, Sun, IBM( Classic & J9 ) ( Except 1.4 J9 )

Oracle 9i, 10g (up to R2)oracle.jdbc.driver.OracleDriver (classes12.zip)

DB2 8.1COM.ibm.db2.jdbc.app. DB2Driver (db2java.zip)

Microsoft SQL Server 2000com.microsoft.jdbc.sqlserver.SQLServerDriver

(mssqlserver.jar, msbase.jar, and msutil.jar)


PP for WS has no facility to enter proxy configuration. If a customer has implemented a proxy environment, even for internal web server access, there is no way to configure PP for WS to access or use that proxy.

(This can reside on the same server as the Introscope Enterprise Manager if you are monitoring a few web servers, or on a separate box if you are monitoring many web servers.)

Notes / Issues

*NOTE: PP for WS has the new feature which provides automatic support for new versions of web servers based

on Apache, Microsoft IIS and Sun ONE.

Microsoft IIS 6 running over Windows 2000 & XP is not supported, because Microsoft does not support these

configurations.

Notes / Issues

Notes / Issues

Notes / Issuesincludes support for IPIC Connections

WAS V7.0 with CTG 8.0 is supported from 9.1.1 onwards

Supported from 911 onwards

Supported with WAS 8 or earlier;

1.13 is supported from 9.1.1 onwards

There is a latent issue TT# 85323 - correlation isnt happening through JMS. Addressed in 9.5.1

Supported hardware where the MQ/MB Monitor Agent runs on

Supported JVM where the MQ/MB Monitor Agent runs on



Supported hardware where the MQ/MB Monitor Agent runs on

Supported JVM where the MQ/MB Monitor Agent runs on



Notes / Issues

App Server Agent SOA Security ManagerSOA SM 12.0/12.1

ASA v6.0 for WebLogic Server 10.1/10.2/10.3

ASA v6.0 for WebSphere Application Server 6.0/6.1

Notes / Issues

10.3.4 supported from 9.1.1 onwards



ASA v6.0 for WebLogic Server 9.2 (9.2x not supported)

(SOA Agent for Web Server and Application Server)

6.1.5, 7.0 are supported 9.1.1 onwards8.0 is supported from 9.1.7 onwards

Notes / IssuesDB2 10.1 has been certified on AIX 6.1

Notes / Issues

Only delivered for SAP.

only delivered for SAP

Only delivered for SAP.

Notes / Issues

Notes / Issues

Notes / Issues

Notes / Issues

CPU Method Tracer support for virtual processors.CPU Method Tracer support for virtual processors.

7.1 supported from 9.1.1 onwards6.0 supported from 9.1.1 onwards

Notes / Issues

Notes / Issues

There is no support for the Mainframe Platform.



Notes / Issues

Notes / Issues

Notes / Issues

Notes / Issues


Notes / Issues

Introscope 8.0.2 or later instrumented application server

Introscope 8.0.2 or later WebSphere or WebLogic Agent

Introscope 8.0.2 or later Java Agent

Notes / Issues

Notes / Issues

For Web Agent Monitoring: Use

For App Server Monitoring: Use

For SOA SM Monitoring: Use

WAS Portal is supported in old agent mode/legacy mode only

SOA Performance Management (SPM)There are three compatibility considerations for SOA Performance Management:

2. SOAP Stack used: Supported SOAP Stacks are Axis 1.x, Axis2, JBossWS, Apache CXF, Metro, WebLogic Native Stack, WebSphere Native Stack, SAP Native Stack, ASP.NET and WCF

SPM - SOAP Stack SupportPlatform Versions Notes

WebSphere 6.1 Native Web Services 6.1 JAX-RPC Y

WebSphere 7.0 Native Web Services 7 Y

WebSphere 8.0 Native Web Services 8 Y Added support from 9.1.1 onwards;

WebSphere 8.5 Native Web Services 8.5 Y Distributed support only

WebLogic 9x Native Web Services 9x JAX-RPC Y

WebLogic 10x Native Web Services 10.0, 10.3 Y

WebLogic 11g Native Web Services Y

Axis Web Services on Sun One, Tomcat, WebLogic, WebSphere 1.1 to 1.4 Y

Axis2 Web Services on Sun One, Tomcat, WebLogic, WebSphere 1.4, 1.5 Y

Apache CXF Web Services on Tomcat, Sun One 2.2.x, 2.3.x, 2.4.x JAX-WS Y

SAP Java Web Services 7.1 N

Metro Web Services on Tomcat, Glassfish, WebLogic, WebSphere 1.2, 2.0, 2.2 JAX-WS N

.NET Web Services (ASP.NET & WCF) 2.0, 3.0, 3.5, 4.0 Y Y

3.0.x, 3.1.x N

SPM - SOA Platform SupportPlatform Versions JMS Correlation Notes/Issues

Y Y Y

7.5,8.0,8.0.1 Y Y Y

Y Y Y 11.1.1.5 supported from 9.1.2 onwards

5.4.x, 5.6.x, 5.7.x, 5.8, 5.9.3 Y Y Y

4.4.x, 5.0, 5.1.x, 6.0.1, 6.1 N/A N/A N/A 6.1 supported from 9.1.2 onwards

7.1.x, 8.0, 8.2,8.2.2 Y Y Y 8.0, 8.2 supported from 9.1.1 onwards

7.x, 8.0, 8.2,8.2.2 N/A N/A N/A 8.0, 8.2 supported from 9.1.1 onwards

WebSphere MQ 6.x, 7.0, 7.0.1,7.1 Y N/A Y 7.0.1 supported from 9.1.1 onwards

WebSphere Message Broker N N N 8.0 supported from 9.1.1 onwards

Back to Index

1. Type and Version of the Application Server Supported: Supported Application Servers* are WebSphere, WebLogic, JBoss, Tomcat, SAP, Glassfish, .NET

3. Cross-process Correlation: SOAP based - all platforms; HTTP based - WebLogic, WebSphere, Apache CXF, Axis, Axis2, ASP.NET, WCF; JMS: Supported by Flexible Tracers

SOAP Message Format Support: RPC-Encoded, RPC-Literal, & Wrapped Document-Literal. Bare Document-literal messages can be supported with a workaround. Document-Encoded messages are not supported.

SOAP Correlation

HTTP Correlation

JAX-WS; JAX-RPC

JAX-WS; JAX-RPC

JAX-WS; JAX-RPC

JAX-WS; JAX-RPC

11g (10.3.1), 11gR1 PS1 (10.3.2), 11gR1 PS2 (10.3.3), 11gR1 PS3 (10.3.4)

JAX-WS; JAX-RPC

JAX-WS; JAX-RPC

JAX-WS; JAX-RPC

JAX-WS; JAX-RPC

JBOSS Native Web Services on JBOSS AS 4.2.3 ,JBoss 5.0.x , JBOSS 6.x, JBOSS 7.x,Tomcat, Sun One

JAX-WS; JAX-RPC

SOAP Correlation

HTTP Correlation

WebSphere Process Server/ESB1 6.02, 6.1, 6.1.2, 6.2, 7.0, ESB 7.5.1

WPS 7.0 is supported from 9.1.1 onwardsESB 7.5.1 is supported from 9.1.1 onwards

IBM BPM 1 Supported from 9.1.1 onwards, only for WPS metrics (not for lombardi)

Oracle Service Bus1 2.6, 3.0, 10.3, 11.1.1.3, 11.1.1.4, 11.1.1.5

TIBCO Business Works2 5.8 supported from 9.1.1 onwards; 5.9.3 from 9.1.4 onwards

TIBCO EMS3

webMethods Integration Server2

webMethods Broker3

6.0, 6.1, 7.0, 8.0

1For specific versions/OS/platforms refer the Introscope Agent compatiblity guide of the corresponding App. Server (IBM WebSphere for WPS, BPM & ESB, WebLogic for OSB)2All platforms supported by TIBCO BW and/or webMethods Integration Server, Monitoring of webMethods Integration Server is not supported on MAC OS and OS 400 (64 Bit)3For specific versions of OS/Platforms refer the Introscope EPAgent Compatibility guide4 If installed using Webmethods Release 6.5.x, all features except Business Processes are supported

Poste - APM, ESB, MSIP, PostePerNOISOGEIMinisteor dell'InternoBanca Intesa San PaoloAutostradeCSE (Consorzio Servizi Bancari)INAIL

Introscope SQLAgent

Unless otherwise indicated, the driver supported is the driver shipped with the Database version or higher

IBM DB2 9.x, 10.xDriver Class Name Package

com.ibm.db2.jcc.DB2Driver

IBM z/OSDriver Class Name Package

com.ibm.db2os390.sqlj.jdbc.DB2SQLJDriver

Driver Class Name Packageoracle.jdbc.driver.OracleDriverOracle supplied thin client XA driveroracle.jdbc.driver.classes111.zip, classes12.ziporacle.jdbc.driver.classes111_g.zip, classes12_g.zip

Oracle 10gR2 (RAC), 11i (RAC) - Supported from 9.1.1 onwardsDriver Class Name Package

oracle.jdbc.driver.OracleDriverOracle supplied thin client XA driveroracle.jdbc.driver.classes111.zip, classes12.ziporacle.jdbc.driver.classes111_g.zip, classes12_g.zip

Driver Class Name PackageOracle Weblogic supplied Oracle XA thin client drivercom.microsoft.jdbc.sqlserver.SQLServerDriver

Database Version Operating SystemSQL Server 2005SQL Server 2008 32-bit & 64-bitSQL Server 2012 32-bit & 64-bit

AppServer Version Operating SystemTomcat 4.1.31 Sun Solaris 8WebLogic 8.1 sp6 Microsoft 2003 Server & Advanced Server

Back to Index

Oracle 10gR2, 11gR1, 11g R2

Notes / Issuesthin type4 driver recommended by IBM

Notes / Issues

Notes / Issues

Notes / Issues

Notes / Issues

Notes / Issues

Notes / Issues

Browser support / limitationsMicrosoft Internet Explorer

Upgrades:

3.3 -> 4.0q9 ONLY4.0q9 -> 4.2 ONLY (requires new license file)4.1 -> 4.2 ONLY4.2 -> 4.5

CEM 4.5 CEM 5.0CEM-Introscope Integration Files

CEMtracer.jar for CEM 4.0q8 and earlier NO NOCEMtracer.jar for CEM 4.0q9 and CEM 4.1 (compat)+ (compat)+CEMtracer.jar for CEM 4.2 YES YESCEMtracer.jar for CEM 4.5 YES YESCEMtracer.jar for CEM 5.0 YES YES

Wily Introscope FamilyEnterprise Manager 7.1p15 (compat)+ (compat)+Enterprise Manager 7.2.0 YES YESEnterprise Manager 7.2.1 YES YESEnterprise Manager 7.2.2 YES YESEnterprise Manager 7.2.3 YES YESEnterprise Manager 7.2.4 YES YESEnterprise Manager 8.0 YES YES

J2EE Agent 7.1p15 (compat)+ (compat)+J2EE Agent 7.2.0 YES YESJ2EE Agent 7.2.1 YES YESJ2EE Agent 7.2.2 YES YESJ2EE Agent 7.2.3 YES YESJ2EE Agent 7.2.4 YES YESJ2EE Agent 8.0 YES YES

.NET Agent 7.2.2 YES YES



.NET Agent 8.0 YES YES

JVMJVM 1.3 ++ ++

Back to Index

Please Note: MTP 2.2, SA Console 9.x, NPC 6.x/7.x for IE 6.x is not supported.

While other-than-IE Web browsers work, Wily CEM graph displays are not guaranteed to render properly.

Browser text size should be set to medium (IE View > Text Size > Medium). Settings other than this can produce less than optimal results.

JVM 1.4 YES YESJVM 1.5 YES YESJVM 1.6 YES YES

.NET (CLR) *1.1 YES YES2.0 YES YES3.0 YES YES3.5 YES YES4.0 YES4.5 YES

Wily Transaction Generator (WTG)WTG 4.0 (1.0) YES YESWTG 4.1 YES YESWTG 4.1 SP1 YES YESWTG 5.0 YES YES

Unicenter NSMNSM 3.1 YES YESNSM 11.1 YES YESNSM 11.2 YES YES

Unicenter ServiceDeskServiceDesk 11.x YES YESServiceDesk 12.x YES YES

CA Service Metric AnalysisSMA 11.1 YES YESSMA 11.1 SP 1 YES YES

CA SQMSQM 1.0 YES YES

CA CMDBCMDB 1.0 YES YESCMDB 11.2 YES YESCMDB 12.1 YES YESCMDB 12.5 YES YES

SiteMinderSiteMinder 5.x NO NOSiteMinder 6.x YES YESSiteMinder 12 YES YES

NOTE - The .NET-based Agent can monitor .NET applications running on these particular combinations of Window & Microsoft IIS.

Windows 2000 5.000.2195 – SP4 / IIS Version 5.00.2195.6620Windows Server 2003 Enterprise Edition – SP1 / IIS Version 6.0 (32-bit)Windows Server 2003 Enterprise Edition – SP2 / IIS Version 6.0 (32-bit)Windows Server 2008 - IIS7 Application Server on Windows 2008 (32 & 64-bit)

SiebelSiebel 5.x YES YESSiebel 6.x YES YESSiebel 7.x --PS-- --PS--Siebel 8.x --PS-- --PS--

Compressed Transactionsgzip requests no nogzip responses YES YESdeflate requests no nodeflate responses YES YES

++ - JVM 1.3 does not support encrypted GUIDS in the HTTP Response header. Weencourage customers to use JVM 1.4 or later

(compat)+ - Place product into compatibility mode to integrate with older versions ofCEM

--PS-- Supported by CA Professional Services

NETQoS VersionMTP 2.2MTP 9.2

Note: SiteMinder support treats the CEM TIM as a SiteMinder agent and supports integration with up to ten SiteMinder Policy Servers

Specsversion 6.x, 7.x, 8.x

N/A

Medium text

Windows 2000 5.000.2195 – SP4 / IIS Version 5.00.2195.6620Windows Server 2003 Enterprise Edition – SP1 / IIS Version 6.0 (32-bit)Windows Server 2003 Enterprise Edition – SP2 / IIS Version 6.0 (32-bit)Windows Server 2008 - IIS7 Application Server on Windows 2008 (32 & 64-bit)

VMWare ESX & vSphere 4.xOS RHEL 5.5 Linux (64-bit)Processor 2vCPU's (2.7 GHz) RAM 6GBHard Drive Types, Sizes and Speeds 30GB

Network Cards 2 NICS

Dell Poweredge 2950

OS

Processor Dual Core Intel XEON 3.0Ghz, 2MB Cache

RAM 4GB, DDR2, 400-667Mhz DIMMS

HDD Controller/RAID (Optional) Embedded RAID – PERC5

Raid Configuration (Recommended) Raid 1, MirroringHard Drive Types, Sizes and Speeds Qty 2, 146GB, SAS –10K or 15K RPMPeripheral Drives DVD-ROM/Floppy For SupportabilityNetwork Copper Qty 2, 10/100/1000 Embedded

Network Fiber (Optional) Intel Pro 1000 MF, GBPower Supplies Redundant Supplies, w/Auto Failover

HP Proliant DL360 G5

OS

Processor Dual Core Intel® Xeon® 5160 (3.00GHz, 1333 FSB)

RAM 4 GB (1GB x 4) 667MHz Dual Ranked DIMMs

HDD Controller/RAID (Optional) HP Smart Array 642 RAID Controller

Raid Configuration (Recommended) Raid 1, MirroringHard Drive Types, Sizes and Speeds Qty 2, 146 GB 2.5 inch 10KRPM SAS Peripheral Drives DVD-ROM/Floppy For Supportability

Network Copper Qty 2, 10/100/1000 Embedded

Back to IndexCEM Supported Hardware Platforms - TIM Class OnlyPlease Note: Intel NIC supported with 2/4 ports.Please Note: Napatech 1G card/NT4E-4T PCIe adapter is supported.http://www.napatech.com/products/capture_adapters/4x1g_pcie_nt4e.htmlPart Number: 801-0075-0800CASales Contact: Jim McCann ([email protected])Cell - 617-974-7012/Office – 978-486-0300 X-231

• WebOTX 8.3 Eng and Japanese • TIM Standalone with Napatech card• TIM on MTP appliance that comes with Napatech card

Napatech Cards Supported:• NT4E (4x1) – copper and fiber• NT4E + NTPORT4 (8x1) - – copper and fiber• NT20E (2x10) – fiber

No Operating System - RHEL 5.5 (64-bit) Supplied with Software Appliance



IBM X3650 M1

OS

Processor Dual Core Intel® Xeon® 5160 (3.00GHz, 1333 FSB

RAM 4 GB (2GB x 4) 667MHz Dual Ranked DIMMs

HDD Controller/RAID (Optional) XSeries ServeRAID 8k Adapter for enabling RAID 5Raid Configuration (Recommended) Raid 1, MirroringHard Drive Types, Sizes and Speeds Qty 2, 146 GB 3.5 inch 10K or 15K RPM SAS Peripheral Drives DVD-ROM/Floppy For Supportability

Network Copper Qty 2, 10/100/1000 EmbeddedNetwork Fiber (Optional) Intel Pro 1000 MF, GBPower Supplies Redundant Supplies, w/Auto Failover

Fujitsu Primergy R X300 S6

OS

Processor Intel Xeon X5670 6C/12T 2.93 GHz 12 MB *

RAM Fujitsu DIMM 4GB DDR3/1333MHZ

HDD Controller/RAID (Optional)

Raid Configuration (Recommended) Raid 1, Mirroring

Hard Drive Types, Sizes and Speeds Qty 2, Fujitsu 146GB HD 10K RPM SAS hot plug 2.5"Peripheral Drives DVD-ROM/Floppy For SupportabilityNetwork Copper Qty 2, 10/100/1000 EmbeddedNetwork Fiber (Optional) Intel Pro 1000 MF, GB

Power Supplies Redundant Supplies, w/Auto FailoverNotes *Speedstep Option needs to be disabled in BIOS

NEC Express5800/R120a-1

OS

Processor Intel® Xeon® processor X5570 (2.93GHz/8MB L3 Cache)

RAM 4GB DDR3/1066MHZ FSB, PC3-8500 rd ECCHDD Controller/RAID (Optional) SAS/SATA (RAID controller installed as standard)

Raid Configuration (Recommended) Raid 1, MirroringHard Drive Types, Sizes and Speeds Qty 2, 146GB HD 10K RPM SASPeripheral Drives DVD-ROM/Floppy For SupportabilityNetwork Copper Qty 2, 10/100/1000 Embedded




RAID 0/1 PG-248HLNote: Default Array Controller Card is not supported. Upgrade of Array Controller Card is required.


Dell PowerEdge R610 Dell PowerEdge R710

Intel® Xeon® X5570, 2.93Ghz, 8M Cache,Turbo, HT, 1333MHz

SAS 6/iR Integrated or H700 - Requires Qty 2 HDD's in RAID 1

Raid 1, Mirroring Raid 1, MirroringQty 2, 146GB 15K RPM Serial-Attach SCSI Qty 2, 146GB 15K RPM Serial-Attach SCSIDVD-ROM/Floppy For Supportability DVD-ROM/Floppy For SupportabilityQty 2, 10/100/1000 Embedded Qty 2, 10/100/1000 Embedded

Intel Pro 1000 MF, GB Intel Pro 1000 MF, GBRedundant Supplies, w/Auto Failover Redundant Supplies, w/Auto Failover

HP S-Buy Proliant DL380 G6 HP Blade System

4GB (1x HP 4GB 1Rx4 PC3-10600R-9 Kit) 4GB PC2-5300 memory

HP Smart Array P400i RAID Controller

Raid 1, Mirroring Raid 1, MirroringQty 2, 146GB 15K RPM Serial-Attach SCSI Qty 2, 146 GB 2.5 inch 10KRPM SAS DVD-ROM/Floppy For Supportability DVD-ROM/Floppy For Supportability

Qty 2, 10/100/1000 Embedded Qty 2, 10/100/1000 Embedded




4GB Memory (2x2GB), 1066MHz Dual Ranked UDIMMs for 1 Processor, Adv ECC


SAS 6/iR Integrated or H700 - Requires Qty 2 HDD's in RAID 1




Intel Xeon Quad Core X5450 (3.0GHz,120W,1333MHz) 2x6 MB L2 cache

P410i/512MB BBWC Controller (RAID 0/1/1+0/5/5+0),supports up to 6 LFF

Intel Pro 1000 MF, GB Intel Pro 1000 MF, GBRedundant Supplies, w/Auto Failover Redundant Supplies, w/Auto Failover

IBM x3650 M2

Xeon 4C X5570 95W 2.93GHz/1333MHz/8MB L3

ServeRAID-MR10i SAS/SATA ControllerRaid 1, MirroringQty 2, 146gb 2.5in SFF Slim-HS 15K 6Gbps SAS HDDDVD-ROM/Floppy For Supportability

Qty 2, 10/100/1000 EmbeddedIntel Pro 1000 MF, GBRedundant Supplies, w/Auto Failover

Fujitsu Primergy R X200 S5 Fujitsu Primergy R X300 S3

Intel Xeon X5570 4C/8T 2.93 GHz 8 MB Intel Xeon X5570 4C/8T 2.93 GHz 8 MB

Fujitsu DIMM 4GB DDR3/1066MHZ FSB, PC3-8500 rd ECC Fujitsu DIMM 4GB DDR3/1066MHZ FSB, PC3-8500 rd ECC

RAID 0/1 SAS based on LSI MegaRAID 4Port RAID 0/1 SAS based on LSI MegaRAID 4Port

Raid 1, Mirroring Raid 1, Mirroring

Qty 2, Fujitsu 146gb HD 10K RPM SAS hot plug 2.5" Qty 2, Fujitsu 146gb HD 10K RPM SAS hot plug 2.5"DVD-ROM/Floppy For Supportability DVD-ROM/Floppy For SupportabilityQty 2, 10/100/1000 Embedded Qty 2, 10/100/1000 EmbeddedIntel Pro 1000 MF, GB Intel Pro 1000 MF, GB

Redundant Supplies, w/Auto Failover Redundant Supplies, w/Auto Failover

NEC Express5800/R120a-2

Intel® Xeon® processor X5570 (2.93GHz/8MB L3 Cache)

4GB DDR3/1066MHZ FSB, PC3-8500 rd ECCSAS/SATA (RAID controller installed as standard)

Raid 1, MirroringQty 2, 146GB HD 10K RPM SASDVD-ROM/Floppy For SupportabilityQty 2, 10/100/1000 Embedded

Intel Pro 1000 MF, GBRedundant Supplies, w/Auto Failover






HP Proliant DL380 G6

4 GB (1GB x 4) 667MHz Dual Ranked DIMMs

HP Smart Array 642 RAID Controller

Raid 1, MirroringQty 2, 146 GB 2.5 inch 10KRPM SAS DVD-ROM/Floppy For Supportability

Qty 2, 10/100/1000 Embedded


Intel® Xeon® 5500 series

Intel Pro 1000 MF, GBRedundant Supplies, w/Auto Failover

Fujitsu Primergy R X300 S7

Intel Xeon E5-2637 (3GHz/5MB L3 Cache)

8GB DDR3/1600MHz LV-RDIMM

PYBSR2L2

RAID 0

SAS 15K 600GBUSB DVD-ROM DriveOnboard LAN disabled, PCI-Card PY-LA222None

450WNotes: On board LAN is not supported.


VMWare ESX(i) 3.0.1, 3.5, 4.x, 5.x and Hyper-VAll versions of the Java Agent (for the App Servers) are compatible. Weblogic 9.1

Vendor and Operating System Version

Microsoft Windows 2000, 2003, 2008, 2008 R2

Novell SuSE Linux Enterprise Server 9, 10, 11

Sun Solaris 10

RHEL 5.x, 6.xWeblogic 9.2

Vendor and Operating System VersionMicrosoft Windows 2000, 2003, 2008, 2008 R2


Sun Solaris 10RHEL 5.x, 6.x

Weblogic 10Vendor and Operating System Version



Sun Solaris 10RHEL 5.x, 6.x

WAS 6.0.2 DistributedVendor and Operating System Version

RHEL 5.x, 6.xMicrosoft Windows 2000, 2003, 2008, 2008 R2SuSE Linux Enterprise Server 9, 10, 11

WAS 6.1 DistributedVendor and Operating System Version

Sun Solaris 10

RHEL 5.x, 6.xMicrosoft Windows 2000, 2003, 2008, 2008 R2SuSE Linux Enterprise Server 9, 10, 11

WAS 6.1 Distributed


RHEL 5.x, 6.x


SuSE Linux Enterprise Server 9, 10, 11

Sun Solaris 10

Back to Index

.NET 3.0


Microsoft Windows Server 2003, 2008, 2008 R2

.NET 4.0Vendor and Operating System Version

Microsoft Windows Server 2003, 2008, 2008 R2, Win 7

Tomcat 5.5.9, 6.xVendor and Operating System Version

Microsoft Windows 2003

Novell SuSE Linux Enterprise Server 8


Microsoft Windows 2003, 2008 R2

SuSE Linux Enterprise Server 8, 10, 11

RHEL 5.x, 6.x

Tomcat 7.x

Platform 32-bit / 64-bit Hardware JDK Notes / Issues

32-bit/64-bit9.1

32-bit/64-bit9.1

32-bit/64-bit 9.132-bit/64-bit

Platform 32-bit / 64-bit Hardware JDK Notes / Issues32-bit/64-bit 9.2

32-bit/64-bit9.2

32-bit/64-bit 9.232-bit/64-bit

Platform 32-bit / 64-bit Hardware JDK Notes / Issues32-bit/64-bit

32-bit/64-bit

32-bit/64-bit32-bit/64-bit

Platform 32-bit / 64-bit Hardware JDK Notes / Issues32-bit/64-bit Intel 1.532-bit/64-bit32-bit/64-bit

Platform 32-bit / 64-bit Hardware JDK Notes / Issues32-bit/64-bit Intel 1.5

32-bit/64-bit32-bit/64-bit32-bit/64-bit


32-bit/64-bit x86

32-bit/64-bit x86

32-bit/64-bit x86

32-bit/64-bit x86IBM 64-bit v5

VMWare ESX

VMWare ESX

VMWare ESXVMWare ESX

VMWare ESX

VMWare ESX

VMWare ESXVMWare ESX

10.0 VMWare ESX

10.0 VMWare ESX

10.0 VMWare ESX10.0 VMWare ESX

IBM 64-bit SDK for Windows

VMWare ESX


VMWare ESX


VMWare ESX

VMWare ESX

http://www.vmware.com/pdf/GuestOS_guide.pdf








http://e-docs.bea.com/platform/suppconfigs/configs100/100_over/overview.html













32-bit/64-bit ESXi 3.x, 4.x, 5.x

Platform 32-bit / 64-bit Hardware JDK Notes / Issues32-bit/64-bit ESXi 3.x, 4.x, 5.x


32-bit x86

32-bit x86


32-bit/64-bit

32-bit/64-bit

32-bit/64-bit

IBM 32-bit SDK for Windows VMWare ESX

IBM 32-bit SDK for Linux v5.0 VMWare ESX

Sun JVM 1.6.xSun JVM 1.7.x VMWare ESX

Sun JVM 1.6.xSun JVM 1.7.x

Sun JVM 1.6.xSun JVM 1.7.x




VMWare ESX(i) 3.0.1, 3.5, 4.x, 5.x


Red Hat Linux 5.x, 6.x Sun 1.6.x

Oracle Jrockit 1.6.x

Sun 1.6.x x86, x64

Red Hat Linux 5.5 JVM 1.6.xRed Hat Linux 5.0 IBM 1.6.x x86

Sun Solaris 9, 10 Sun 1.6.x x86

Sun 1.6.x x86

x86Novell SuSE Linux 10 Sun 1.6.x x86

IntelSun 1.6.x Intel x64

Novell SuSE Linux 11Microsoft Windows Server 2003 SP2/R2 Sun 1.6.x x86

Microsoft Windows Server 2008 SP2/R2 Sun 1.6.x Intel, x86

Windows Server 2012 Sun 1.6.x Intel

Microsoft Windows 7 Sun 1.6.x Intel, x86

Back to Index

Notes / Issues



32-bit / 32-bit

32-bit / 64-bit32-bit / 32-bit64-bit / 64-bit32-bit / 32-bit Startup script may need to be edited.


32-bit / 32-bit

32-bit / 32-bit Also supported on VMWare ESX 4.0

32-bit/64-bit

32-bit / 64-bit


Solaris 10 support whether or not using zones (global & non-global).

Supported on VMWare ESX 3.0.x & Active Directory

Introscope to Unicenter NSM Integration, Siteminder Monitoring (Web Agent, Application Server, Policy Server, TransactionMinder), Siteminder Web Access Manager 2.0, Service Quality Management, Siteminder Manager 12.0Introscope to Unicenter NSM Integration 1.0 P1, 1.0 P2, 2.0, and 9.0

NSM JRE3.1 (Microsoft Windows only), 11.1 1.5

Siteminder Web Agent MonitoringOperating System Web Server

Microsoft Windows Apache 2.0 (and its derivatives)Linux IIS 6.0

Sun One 6.x

RedHat 3.0 Update 4

Siteminder Application Server MonitoringOperating System Application Server

Microsoft Windows WebLogic Server 8.1WebLogic Server 9.0/9.1

Linux WebSphere 6.0

Siteminder Policy Server MonitoringOperating System JRE

Microsoft Windows Sun 1.4Linux

Siteminder Web Access Manager 2.0Version Service Pack

Siteminder 6.0 5

TransactionMinder MonitoringOperating System TransactionMinder

Microsoft Windows 6.0.x

Service Quality Management 1.0

JRE SQL Server

1.5 2000

SiteMinder Manager 12.0IPv6 Compliant

Operating System Web Agent

Microsoft IIS 6.0

Apache 2.x and its derivatives

Sun One 6.x and 7.0

Back to Index

Win 2000, Win 2003 - All SP's, Solaris 9, 10 [SPARC], HPUX 11.11 [PA RISC], 11.23 [PA

RISC], AIX 5.2, 5.3, Red Hat - 2.1, 3, 4, 5, SuSE Linux 9, 10

SiteMinder Web Agent 6.0 SP5 CR12 or higher SiteMinder Web Agent r12.0 SP1 CR2 or higher

Introscope to Unicenter NSM Integration, Siteminder Monitoring (Web Agent, Application Server, Policy Server, TransactionMinder), Siteminder Web Access Manager 2.0, Service Quality Management, Siteminder Manager 12.0

UM Portal Introscope11.1 7.x, 8.x

Siteminder Web Agent Introscope6.0 QMR 5 CR001 or higher 7.16.0 QMR 5 CR001 or higher 7.1

6.0 QMR 5 CR001 or higher 7.1

2.0P1 7.2

Siteminder App Server Agent Introscopev5.x 7.1v5.x 7.1v5.x 7.1

Siteminder Policy Server Introscope/ChangeDetector5.5x 7.16.0.x 7.1

Siteminder Policy Server Web Agents12 QMR 5, Hotfix 12

Introscope/CEM

r11.1 patched QO88162/r11.2 7.1 P5 or higher/4.0

Policy Server

Policy Server 6.0.5 CR12 or higher

Unicenter Service Metric Analysis (SMA)/Unicenter Service Desk

Policy Server r12.0 SP1 CR2 or higher

Introscope to Unicenter NSM Integration, Siteminder Monitoring (Web Agent, Application Server, Policy Server, TransactionMinder), Siteminder Web Access Manager 2.0, Service Quality Management, Siteminder Manager 12.0

Notes / Issues

Notes / Issues

Notes / Issues

Notes / Issues

Notes / Issues

Notes / Issues

Notes / Issues

The Wily Siteminder Web Agent install process looks for a file by name "httpd". Some customers do not have this file - instead, they have "httpsd.worker" and "httpsd.prefork". The customer sysadmin should make a copy of "httpsd.worker" and call it "httpsd" - this workaround enables you to complete the installation successfully and the Webagent reports the metrics.

SMM has no native support for 64-bit environment. It bundles 32-bit executables/libraries only. These can be used on 64-bit machines provided the underlying SiteMinder components are

also running as 32-bit applications.

SMM has no native support for 64-bit environment. It bundles 32-bit executables/libraries only. These can be used on 64-bit machines provided the underlying SiteMinder components are

also running as 32-bit applications.

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