appendix a - service blueprint · appendix a - service blueprint. appendix b - service map rehab...
TRANSCRIPT
Appendix A - Service Blueprint
Appendix B - Service Map
REHAB TEAM
PATIENT
Doctor
Therapists
Social Worker
SMS
Support
3G
MobilePhone
MonthlyProgress Report
Sensors
Smartphone& Tablet
Computer:Web Portal
Data Center
Pebbo
face-to-face
RFID
SMS
3G
3G / Broadband
Computer:Web Portal
Peer
HOW DOES KÄNNA WORK?Total Offering