appendix b b-1 introduction information technology – any computer-based tool that people use to...

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Appendix B B-1 INTRODUCTION Information technology – any computer- based tool that people use to work with information and support the information and information- processing needs of an organization

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Appendix B

B-1

INTRODUCTION

• Information technology – any computer-based tool that people use to work with information and support the information and information-processing needs of an organization

Appendix B

B-2

TECHNOLOGY QUICK TOUR

• Hardware – physical devices that make up a computer (or computer system)

• Software – set of instructions that hardware executes to carry out a specific task for you

Appendix B

B-3

HARDWARE BASICS

Appendix B

B-4

CENTRAL PROCESSING UNIT

• Central processing unit (CPU) (or microprocessor) - the actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together

• Control unit - interprets software instructions and literally tells the other hardware devices what to do, based on the software instructions

• Arithmetic-logic unit (ALU) - performs all arithmetic operations (for example, addition and subtraction) and all logic operations (such as sorting and comparing numbers)

Appendix B

B-5

CENTRAL PROCESSING UNIT

• The number of CPU cycles per second determines the speed of a CPU Megahertz (MHz) - the number of millions of

CPU cycles per second Gigahertz (GHz) - the number of billions of

CPU cycles per second

Appendix B

B-6

PRIMARY STORAGE

• Primary storage Random access memory (RAM) - the

computer’s primary working memory, in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor’s high-speed external data bus

Read-only memory (ROM) - the portion of a computer’s primary storage that does not lose its contents when one switches off the power

Appendix B

B-7

SECONDARY STORAGE

• Secondary storage - consists of equipment designed to store large volumes of data for long-term storage Megabyte (MB or M or Meg) - roughly 1

million bytes Gigabyte (GB) - roughly 1 billion bytes Terabyte (TB) - roughly 1 trillion bytes

• Common storage devices include magnetic medium and optical medium

Appendix B

B-8

INPUT DEVICES

• Input device - equipment used to capture information and commands Manual input devices

o Joysticko Keyboardo Microphone

Automated input deviceso Bar code scannero Digital camerao Magnetic ink character reader

Appendix B

B-9

OUTPUT DEVICES

• Output device - equipment used to see, hear, or otherwise accept the results of information processing requests Cathode-ray tube (CRT) Liquid crystal display (LCD) Laser printer Ink-jet printer Plotter

Appendix B

B-10

COMMUNICATION DEVICES

• Communication device - equipment used to send information and receive it from one location to another Dial-up access Cable Digital subscriber line Wireless Satellite

Appendix B

B-11

COMPUTER CATEGORIES

• Computer categories include: Personal digital assistant (PDA) Laptop Tablet Desktop Workstation Minicomputer Mainframe computer Supercomputer

Appendix B

B-12

SOFTWARE BASICS

• System software - controls how the various technology tools work together along with the application software Operating system software Utility software Application software

Appendix B

B-13

OPERATING SYSTEM SOFTWARE

• Linux• Mac OS X• Microsoft Windows• MS-DOS• UNIX

Appendix B

B-14

UTILITY SOFTWARE

• Types of utility software Crash-proof Disk image Disk optimization Encrypt data File and data recovery Text protect Preventative security Spyware Uninstaller

Appendix B

B-15

APPLICATION SOFTWARE

• Types of application software Bowser Communication Data management Desktop publishing Email Groupware Presentation graphics Programming Spreadsheet Word processing

Appendix B

B-16

Six Categories of Hardware

1. Input device – use to enter information and commands

2. Output device – hear, see, or otherwise recognize the results of information-processing requests

3. Storage device – store information for use at a later time

Appendix B

B-17

Six Categories of Hardware

4. Processing CPU – hardware that interprets and

executes software and coordinates all hardware

RAM – temporary holding area for information and software

Appendix B

B-18

Six Categories of Hardware

5. Telecommunications device – send information to and receive it from another person or computer in a network

6. Connecting device – lets you connect peripherals to your computer, such as

Cables Ports Expansion boards Etc.

Appendix B

B-19

Six Categories of Hardware

Keyboard (input)CDs (storage)

Video card (connecting)

CPU

Cable modem (telecommunications)

Monitor (output)

Appendix B

B-20

Hardware: Your Physical InterfaceCharacteristics of CPUs and RAM

Appendix B

B-21

COMPUTER CATEGORIES (BY SIZE)

• Personal digital assistant (PDA) – small handheld computer for personal tasks like appointment scheduling and address book maintenance

• Tablet PC – pen-based computer with the functionality of a notebook or desktop

• Notebook computer – small, portable, fully functional, battery-powered computer

• Desktop computer – most popular type of personal computer

Appendix B

B-22

HARDWARE – PHYSICAL INTERFACE

• Representation of information Binary digit (bit) – smallest unit of

information your computer can process Byte – eight bits or the number of bits it

takes to represent one natural character ASCII (American Standard Code for

Information Interchange) – coding system that personal computers use

Appendix B

B-23

Representing characters in bytes

Appendix B

B-24

Number System

• Base 10• Base 2

Ex: number 8 can be represented in ASCII as

0011 1000

Appendix B

B-25

Represent number in ASCII

• ASCII code consists of 8 bits for a byte•  Last four are used to represent numbers• _ _ _ _ _ _ _ _ • Each digit has a “weight” which relates to 2 power its position

• _ _ _ _ _ _ _ _• 23 22 21 20 • 8 4 2 1

Appendix B

B-26

Represent number 1960

• Following this logic•  • 1960 can be represented as by “turning” the bit(s) to 1 to represent the desired digit

4 = 0011 00015 = 0011 10016 = 0011 01100 = 0011 0000

•  

Appendix B

B-27

Input Devices – Information & Commands

• Keyboards – most frequently input devices for notebooks and desktops to enter information and commands

• Stylus – most frequently used input devices for PDAs and tablet PCs to enter information and commands

Appendix B

B-28

Input Devices – Commands

• Pointing Device – used to input commands Mouse – device you use to click on icons

and buttons Trackball – similar to a mechanical mouse,

but with the ball on top

Appendix B

B-29

Input Devices – Commands

• Touchpad – dark rectangle you use to move the cursor with your finger

• Pointing stick – a little rod, used mostly on notebooks

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-30

Scanners

• Scanners – used to convert information that exists in visible form into electronic form Image scanner – captures images, photos,

text, and artwork Bar code scanner – reads information in

the form of vertical bars

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-31

Scanners

Optical mark reader – detects the presence or absence of a mark

Optical character reader – reads characters that appear on paper or sales tag (used in POS systems)

Biometric scanner – scans a human physical attribute, like a fingerprint or iris, for security purposes

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-32

Digital Cameras

• Digital camera – captures still image or video as a series of 1s and 0s Digital still camera – digitally captures

still images in varying resolutions Digital video camera – captures video

digitally Webcam – captures digital video for the

Web

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-33

Common Output Devices

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-34

Hardware: Your Physical InterfaceCommon Output Devices

• CRTs – look like television sets.

• Flat-panel displays – thin, lightweight monitors that take up much less space than CRTs.

Appendix B

B-35

Monitor Considerations

• Viewable image size (VIS) – the size of the image on a monitor

• Resolution of a screen – the number of pixels it has

• Pixels (picture elements) – the dots that make up the image

• Dot pitch – the distance between the centers of two like-colored pixels

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-36

Common Storage Devices

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-37

Measuring storage capacities

• Kilobyte (KB): one thousand bytes• Megabyte (MB): one million bytes• Gigabyte (GB): one billion bytes• Terabyte (TB): one trillion bytes• Petabyte (PB): one quadrillion bytes

Appendix B

B-38

Magnetic Storage Media

• Hard disk – magnetic storage with one or more thin metal platters sealed inside the drive

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-39

Optical Storage Media

• Optical storage media – plastic discs on which information is stored, deleted, and changed using laser technology

• Two types CDs DVDs

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-40

Hardware: Your Physical InterfaceCommon Storage Devices

• Common storage devices include: Floppy disk High-capacity floppy disk Hard disk CD-ROM CD-R (compact disc – recordable) CD-RW (compact disc – rewritable) DVD-ROM DVD-R DVD-RW, or DVD-RAM, or DVD+RW (all

different names by different manufacturers)

Appendix B

B-41

Flash Memory Devices & Cards

• Flash memory device – very small storage device that plugs into USB port

• Flash memory card – high capacity storage laminated inside a small piece of plastic

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-42

Common Types of Flash Memory

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-43

Flash Memory Cards

• CompactFlash (CF) card – almost square; larger than a half-dollar

• SmartMedia (SM) card – rectangular; longer than CF

• Memory Stick Media card – elongated card as wide as a penny developed by Sony

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-44

Connectors and Ports

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-45

Ports and Connectors

• Port – place on your system unit, monitor, or keyboard through which information and instructions flow to and from computer

• Connector – something like a cable; can also be wireless

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-46

Ports

• USB (universal serial bus) port – fits small, flat, plug-and-play, hot-swap USB connectors

• Firewire port (IEEE1394 or I-Link) – fits hot-swap, plug-and-play Firewire connectors

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-47

Ports

• PS/2 port – fits PS/2 connectors (used for keyboards and mice)

• Parallel port – fits parallel large flat parallel connectors found on printers

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-48

Hardware: Your Physical Interface

Parallel port

Serial port

USB port

Keyboard and mouse ports

Appendix B

B-49

Common Ports & Connectors

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Serial Ethernet

USBFirewire

Parallel

Appendix B

B-50

Wireless Connections

• Infrared IR or IrDA (infrared data association) – uses red light to send and receive information

• Bluetooth – transmits information as radio waves for a distance of 30 feet

• WiFi (wireless fidelity) or IEEE 802.11a, b, or g – transmits information as radio waves for a distance of up to several miles

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-51

Expansion Cards, Slots, & Bus

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-52

Expansion Cards, Slots, & Bus

• Expansion card (board) – circuit board that you insert into the expansion slot and connect to a peripheral device

• Expansion slot – long skinny socket on the motherboard for expansion card

• Expansion bus – pathways along which information moves between devices (outside the motherboard) and the CPU

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-53

Expansion for Notebooks

• PC Card – expansion card for a notebook• PC Card slot – opening on side or front of a notebook, into which you plug a PC Card

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-54

Telecommunications Devices

• Types of modems include: Telephone modem Digital Subscriber Line (DSL) modem Cable modem Satellite modem

Appendix B

B-55

Two Major Categories of Software

1. Application software – enables you to solve specific problems or perform specific tasks

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-56

Two Major Categories of Software

2. System software – handles tasks specific to technology management and coordinates the interaction of all technology devices

• Two main types of system software Operating system software Utility software

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-57

Types of System Software

• Operating system software – controls application software and manages hardware devices

• Utility software – provides additional functionality to your operating system Anti-virus Screen saver Etc.

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-58

SOFTWARE – INTELLECTUAL INTERFACE

• Personal productivity software – helps you perform personal tasks Writing memos (word processing) Creating graphs (spreadsheet) Creating slide presentations (presentation)

• Software suite – several applications bundled together (usually productivity software)

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-59

Personal Productivity Software

• Word processing – helps you create letters, memos, and other basic documents ( ex: WORD)

• Spreadsheet – helps you work with numbers, perform calculations and create graphs (ex: EXCEL)

• Presentation – helps you create and edit information that will appear in slides (ex: POWERPOINT)

• Desktop publishing – extends word processing by including design and formatting techniques to enhance the appearance of the document

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-60

Personal Productivity Software

• Personal information management (PIM) – helps you create and maintain to-do lists, appointments, calendars, etc.

• Personal finance – helps you maintain your checkbook and handle other personal finance tasks

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-61

Personal Productivity Software

• Web authoring – helps you design and develop Web sites

• Graphics – helps you create and edit photos and art

• Communications – helps you communicate with others

Appendix B

B-62

Personal Productivity Software

• Database management system (DBMS) – helps you specify the logical organization for a database; access and use the information within a database

• The focus of… Chapter 3 Extended Learning Module C Extended Learning Module J

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-63

Vertical & Horizontal Market Software

• Vertical market software – application software for a specific industry Patient-scheduling software Restaurant management software

• Horizontal market software – application software suitable for use in many industries Payroll, inventory, and billing

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-64

System Software

• Operating system software Microsoft Windows XP Home – update of

Office Microsoft Windows XP Pro – update of

Office Pro Mac OS – Operating system for Macs Linux – powerful open-source operating

system

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-65

Multitasking

• Multitasking – working with more than one application at a time

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Appendix B

B-66

Utility Software

• Utility Software – adds functionality to operating system software Anti-virus software – detects and

removes or quarantines computer viruses Crash-proof software – helps save

information if your system crashes Uninstaller software – removes software

from your hard disk Disk optimization software – organizes

information on your hard disk Spam blocker – filters unwanted e-mail

McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.