appexchange for developers: monetize your app in the cloud webinar

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Monetize Your App In The Cloud The AppExchange for Developers @ReidCarlberg @JoshBirk

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It's an App-centric world, and the Salesforce AppExchange is the destination for platform apps. Join us for an overview of what you, the developer, need to know about the AppExchange. This webinar will help developers understand how to work with apps, and it will also help entrepreneurs understand how to publish on the AppExchange. After attending the webinar, you will understand: :: which types of apps you can find on the AppExchange :: the three different kinds of packages you can install in your org :: how to create a managed package :: what the Security requirements are for publishing an app :: how to extend an app :: what additional resources there are about AppExchange.

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Page 1: AppExchange for Developers: Monetize your App in the Cloud Webinar

Monetize Your App In The Cloud

The AppExchange for Developers

@ReidCarlberg @JoshBirk

Page 2: AppExchange for Developers: Monetize your App in the Cloud Webinar

Join the conversation: #forcewebinar

Safe harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 3: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Follow Developer Force for the latest news

@forcedotcom / #forcewebinar

Developer Force group

Developer Force – Force.com Community

+Developer Force – Force.com Community

Developer Force

Page 4: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Have questions?

§  Expert support team at the ready! §  Ask questions via the GoToWebinar Questions Pane.

§  Please post your questions as we go along!

§  Only post your question once; we’ll get to it as we go down the list.

Page 5: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Assumptions

This webinar assumes the following: §  You know how to get a Developer Edition

§  You are broadly familiar with platform concepts

But don’t worry, you can catch up via these resources:

§  http://developer.force.com

Page 6: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Upcoming Events

December 12, 2012 Apex CodeTalk Live Q&A http://bit.ly/apexct-ae

*See chat window now for hyperlink

Check out the Developer Force calendar for upcoming local events such as meetups, workshops, and user group meetings: http://developer.force.com/Calendar

Page 7: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Agenda

• Basics

• Security

• Partnership

• DEMO

• Considerations

• AppExchange Checkout

• Resources

Page 8: AppExchange for Developers: Monetize your App in the Cloud Webinar

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What Can You Find on the AppExchange?

• 1740+ Apps

• Force.com Apps

• Composite Apps

• Mobile Apps

• Heroku Apps

Page 9: AppExchange for Developers: Monetize your App in the Cloud Webinar

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What’s An App?

Page 10: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Two Key Things

Packages Listings

Page 11: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Three Kinds of Packages

Managed Unmanaged Extension

• This is an app

• Code hidden

• Upgradable

• No org limits

• Starter kit

• Code visible

• Not upgradable

• Org limits

• Managed only

• Package dependent

• Adds functionality

• Flexible

Page 12: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Banner

Video

Get It Now Details

Reviews

Page 13: AppExchange for Developers: Monetize your App in the Cloud Webinar

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SOQL/SQL Injection

XSS CSRF

Sharing

Page 14: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Security Review

• Trust is #1

• Security conscious ecosystem

• Automated scans •  http://security.force.com

• Manual testing

•  Important: Be prepared •  http://wiki.developerforce.com/page/Security

Page 15: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Page 16: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Partnership

• Required for listing

• Join: salesforce.com/partners

• Apps need a contract •  Checkout

•  ISVForce

• OEM

Page 17: AppExchange for Developers: Monetize your App in the Cloud Webinar

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DEMO

Page 18: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Additional Considerations

• Edition capabilities

• Org dependent fields •  Record Type

• Person Accounts

• Trigger execution order

• Governor limits

•  Install Handler Interface

Source: ISVForce Guide

Page 19: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Introducing AppExchange Checkout

• Credit Card Easy

• Automated Billing

• LMA Synchronization

• 85/15 Rev Share

Page 20: AppExchange for Developers: Monetize your App in the Cloud Webinar

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If You Like to Read…

http://p.force.com/checkoutsteps

Page 21: AppExchange for Developers: Monetize your App in the Cloud Webinar

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If You Really Like to Read…

• Great Tips

• Chapter 10: Designing for Packages

Page 22: AppExchange for Developers: Monetize your App in the Cloud Webinar

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If You Really Really Like to Read & You Want to Maybe Start a Business Selling Your Apps

Email Reid: [email protected]

Page 23: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Resources

• ISVForce Workbook

• ISVForce Guide

• ISVForce Online Academy

• Publish Your First App with AppExchange Checkout

•  http://p.force.com/checkoutsteps

Page 24: AppExchange for Developers: Monetize your App in the Cloud Webinar

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Survey Your feedback is crucial to the success of our webinar programs.

Thank you!

http://bit.ly/appexsurvey

*Look in the GoToWebinar chat window now for a hyperlink.

Page 25: AppExchange for Developers: Monetize your App in the Cloud Webinar

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@ReidCarlberg @JoshBirk

Q&A

Survey: http://bit.ly/appexsurvey