AppLearn® Podcast: Digitizing Change

Managementwith Audio Panel

applearn.com

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Digitizing Change Managementapplearn.com

Businesses are continuing to invest heavily in digitally transforming their organizations. The Digital Transformation market alone is set to be worth $2tn by 2020 (IDC). With the speed and scale of software implementations increasing at a drastic rate, businesses are pressured to react to the demand to implement feature-rich, highly complex technologies faster thanever before.

This pressure questions whether traditional processes for change management, communication, training and support are fit forpurpose and more importantly sustainable in line with business and software change. This challenge is not just something that clients are facing aloneit is also a conundrum thatboth vendors and systems implementers alike are having to address.

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Digitizing Change Managementapplearn.com

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Q What challenges do businesses face when they are embarking on

digital change programs?

A “The speed of software deployment is greater than the individual speed

of behavioral change.” Margaret Ruiseal, Partner and Head of HR Transformation Practice at Mercer

Q What pressures are put on organizations to deliver Digital Transformation?

A “The speed of technology deployment combined with feature-rich functionality

means the change challenge is increasing but change budgets and focus are not increasing in-line with that.” Andrew Barlow, Director of Product Strategy, AppLearn

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Digitizing Change Managementapplearn.com

Q What would the impact be if an organization didn’t execute a change

process correctly?

A “Poor change execution doesn’t drive adoption and if you don’t achieve

adoption then you are not going to deliver against the business case.” Margaret Ruiseal, Partner and Head of HR Transformation Practice at Mercer

Q Do you feel as though Adoption is one of the key metrics for realizing the

benefits of an investment in Digital Transformation?

A “Adoption measurement is the primary driver that determines successful

digital transformation.” Aaron Alburey, Founder & CEO at Lace Partners

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Q Is the pressure to deploy technology quicker caus-ing a problem? Where is

that pressure coming from?

A “The pressure to deliver and deploy technology at pace is a major challenge

facing organizations. There is no such thing as Business as usual anymore.” Niraj Varia, Director of HR, Cushman & Wakefield

Q What role does Change Management play in Digital Transformation?

A “Some businesses may deliver on time and on budget, but later have

to invest in an optimisation program.” Niraj Varia, Director of HR, Cushman & Wakefield

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Digitizing Change Managementapplearn.com

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AppLearn® Podcast: Digitizing Change

Managementwith Audio Panel

applearn.com

Thank you for watching and reading.

Inspiring Digital Transformation successGain valuable insights, opinions and predictions from the world’s leading thought leaders in Digital Transformation. Learn frompractitioners and customers alike as they share their experience transforming their organizations with digital technologies.