applicant’s information package · person convicted of a serious sex offence or a registrable...

GLEN INNES SEVERN COUNCIL

APPLICANT’S INFORMATION PACKAGE

Vacant Position: Casual Pool Positions

Reference No: -------

Closing Date: Ongoing

ONLY APPLICATIONS SUBMITTED ONLINE AT www.gisc.nsw.gov.au

WILL BE ACCEPTED FOR THIS POSITION

Your information package includes the following:

1. Position Advertisement

2. Selection Criteria – Swimming Pool Attendant (Kiosk & Facilities)

3. Position Description – Swimming Pool Attendant (Kiosk & Facilities)

4. Selection Criteria – Swimming Pool Attendant (Lifeguard)

5. Position Description – Swimming Pool Attendant (Lifeguard)

6. Selection Criteria – Swimming Pool Attendant (Learn to Swim)

7. Position Description – Swimming Pool Attendant (Learn to Swim)

8. Application Checklist

9. Guide to Applying for Employment with Council

If any of the above items are missing or are incomplete, please contact Helen Stapleton.

Telephone: 02 67302300

Facsimile: 02 67323764

Email: [email protected]

Casual Pool Positions

From $23.47 per hour (plus casual loading) (Juniors will be paid applicable junior rates)

Council is seeking suitably qualified persons to fill the casual positions of Swimming Pool Lifeguard, Swimming Pool Attendant (Learn to Swim) and Swimming Pool Attendant (Kiosk & Facilities) at the Glen Innes Swim Centre, for the 2018/2019 swimming season. Council encourages applicants who are available to work through the week to apply.

Selection Criteria All positions: Ability to work unsupervised and in a team, good customer service and communication skills, ability to work weekends, ability to work in child related employment.

Swimming Pool Attendant (Kiosk & Facilities): Ability to handle cash, operate a cash register and control stock. Previous experience in a kiosk or similar role and a First Aid Certificate are desirable.

Swimming Pool Attendant (Lifeguard): Ability to apply basic mathematical principles, ability to swim 200 metres, current First Aid Certificate. Previous experience working at a public or commercial swimming pool, Pool Lifeguard qualifications, AUSTSWIM certification and a car licence are desirable.

Swimming Pool Attendant (Learn to Swim): Competent swimming skills. Previous experience working at a public or commercial swimming pool, experience as a learn to swim teacher, AUSTSWIM certification and a First Aid Certificate are desirable.

This position has been identified as child-related employment. It is an offence for a person convicted of a serious sex offence or a Registrable Person under the Child Protection (Offenders Registration) Act to apply for this role. Working with Children Checks and National Criminal Record Checks apply.

Enquiries relating to the application process may be directed to Helen Stapleton on (02) 6730 2303 or email [email protected]

Position specific enquiries may be directed to Graham Archibald, Manager of Recreation and Open Spaces on (02) 6730 2364 or email [email protected]

Council is an EEO employer. Women, Aboriginal people and Torres Strait Islanders, people with a disability, and members of racial, ethnic, and ethno-religious minority groups are encouraged to apply.

Apply by following the directions in your information package.

Hein Basson – General Manager Promoting a safe and healthy workplace

Please Note: Failure to adequately address the selection criteria in your application may prevent the Selection Panel from assessing your suitability for the position and may exclude you from further consideration at the short-listing stage. For further information on how to correctly address selection criteria, please refer to the enclosed booklet ‘Guide to Applying for Employment

Glen Innes Severn Council Human Resources

Recruitment – Position Selection Criteria

Part A: Vacancy Details

Position Title: Casual Pool Attendant (Kiosk & Facilities)

Vacancy Ref No: -------- Closing Date: Ongoing

Part B: Essential Position Specific Criteria

1 Excellent interpersonal skills and the ability to relate well to people of all age groups.

2 Genuine commitment and enthusiasm to work in a customer focused environment.

3 Effective oral and written communication skills.

4 Ability to work weekends as required.

5 Ability to work alone and unsupervised.

6 Working knowledge of stock control and cash register operations.

7 Demonstrated ability to accurately perform monetary transactions.

Part C: Desirable Position Specific Criteria

7 Previous experience in a kiosk or similar role.

8 First Aid Certificate.

9 Knowledge of manual handling practices and techniques.

10 Pool Lifeguard Qualifications.

Position Description: Swimming Pool Attendant (Kiosk & Facilities)

Last Reviewed / Updated: 4 September 2018 Page 1 of 6

Approved: ________________ Date: 4 September 2018 Supervisor / Employee: ______ ______


Position Description

Position Title: Position Number:Department: Section: Location: Reports To: Grade: Band and Level: Current Status: Base Salary:

Current Occupant:

Prepared/Revised By:

Date:

Approved By: Date:

Other Conditions and Benefits:

CHILD-RELATED EMPLOYMENT

COUNCIL CODES and RULES

WORK HEALTH and SAFETY

Swimming Pool Attendant (Kiosk and Facilities) N/a Development, Planning and Regulatory Services Swim Centre Glen Innes Swim Centre, West Avenue, Glen Innes. Aquatic Centre Facility Supervisor 4 Operational Band, Level 3 Casual $23.47 per hour plus casual loading (Juniors will be paid applicable Junior rates)

G Archibald, Manager of Recreation and Open Spaces H Stapleton, Human Resources Officer (Payroll) 4 September 2018

G Price, Director of Development, Planning & Regulatory Services 4 September 2018

A casual loading of 25 percent is paid in lieu of all leave and severance pay prescribed by the Award.

This position has been identified as child-related employment as defined in the Commission for Children and Young People Act 1998. It is an offence for a Prohibited Person or a Registrable Person to apply for, undertake or remain in, child-related employment.

The employee who occupies this job must be knowledgeable about Council's Code of Conduct and other policies and organisation rules that affect his or her employment. It is a requirement of the job that these codes, policies and rules are followed.

The employee who occupies this job must be knowledgeable about Council's safety policy and procedures as described in the organisation's Work Health and Safety (WHS) Management Plan. He or she must comply with relevant WHS policies and procedures and act in a manner that ensures the health and safety of all persons in the workplace.




JOB SUMMARYServes customers at the kiosk and assists with the provision of services at the Glen Innes Swim Centre, by performing the following duties.

DUTIES and RESPONSIBILITIES

Essential Duties and Responsibilities include the following: The duties and responsibilities listed here are considered essential to achieving the primary objectives of this job. Other duties consistent with the functions and role of the position may be assigned.

Admits customers to the pool and issues and records ticket books sales.

Ensures the provision of a high level of customer service, including providing timely feedback to customers, ensuring that the “loop is closed” and that excellence in customer service is achieved.

Promotes the image of the Council in a positive manner and actively works to promote good public relations.

Operates the pool kiosk and serves customers by preparing and/or serving food, refreshments and other items.

Collects and balances pool and kiosk takings, under the supervision of the Aquatic Centre Facility Supervisor.

Provides advice and assistance to customers on routine matters, and refers enquiries of a complex nature to the Aquatic Centre Facility Supervisor.

Performs day-to-day stocktaking and ensures that stock is replenished before it runs out.

Handles routine enquiries and transactions with stock vendors.

Stacks and arranges items on shelves and in cabinets.

Prepares signs and notices to advertise and promote kiosk products and services.

Cleans and polishes kiosk floors, counters, benches, food preparation areas, equipment and stock as required to maintain a high level of cleanliness.

Sets up pool furniture at the commencement of each day, folds and stores furniture at days end, if required.

Assists Swim Centre staff involved in the coordination of emergency procedures.

Picks up rubbish in the pool grounds and places rubbish in appropriate containers.

Operates mowers and whipper snippers to maintain lawn areas to the required standard.

Maintains gardens, shrubs and trees by weeding, pruning and planting as required.

Cleans change rooms and toilets as required.

Participates in training as required, both on the job and off.




Additional Duties include the following: The duties listed here are not essential for achieving the primary objectives of the job, but do form part of the job's function. Other duties may be assigned.

Undertakes other duties as directed, consistent with the job’s role and responsibilities and within the employee’s skill levels, competence and training.

Issues pool equipment to customers as requested and ensures that equipment is returned and stored correctly.

Participates in lifeguard duties for customers day-to-day pool activities to ensure the safe and appropriate use of facilities. (If qualified).

SUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities.

FINANCIAL AUTHORITYThis position is accountable for receiving and balancing pool takings, but has no authority to control the way in which money is spent.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands and arms to retrieve and serve items to kiosk customers, stack and rearrange shelves, prepare food and receive and count cash. He or she is regularly required to talk and hear in a work environment with low to moderate levels of background noise.

The employee is frequently required to stoop, kneel or crouch to stack or retrieve stock and clean shelves and equipment.

The employee is occasionally required to reach overhead with hands and arms; and taste or smell while heating or preparing food. He or she must occasionally lift and/or move objects of up to 20 kilograms in weight, using safe lifting techniques.

Specific vision abilities required by this job include close vision for reading and writing.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to the risk of burning or scalding from food preparation equipment and utensils. The noise level in the work environment is usually quiet to moderate.




SIGNATURES

_________________________ __________________________ ___________________ Employee Name Date

_________________________ __________________________ ___________________ Supervisor Name Date




PERSON SPECIFICATION

Position Title: Swimming Pool Attendant (Kiosk and Facilities) Position Number: N/a Section: Swim Centre

EDUCATION, SKILLS and EXPERIENCETo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and ExperienceThe employee must meet the minimum requirements for the position as set out below. Prior experience relevant to the position is not required but would be given favourable consideration.

Language SkillsAbility to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence and notices. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organisation.

Mathematical SkillsAbility to add, subtract, multiply and divide using whole numbers, common fractions and decimals. Ability to perform these operations using units of money.

Reasoning AbilityAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardised situations.

Certificates, Licences, Registrations The following licences and/or certificates are an essential requirement for the safe and competent performance of this job.

Nil.

Other Skills and Abilities

Ability to attend work at short notice, between the hours of 9.00am and 6:00pm. Ability to work weekends as required. First Aid Certificate.




SELECTION CRITERIA Applicants should carefully address all criteria in their applications. To be recommended for appointment, applicants must demonstrate that they meet the essential criteria.

POSITION SPECIFIC SELECTION CRITERIA

Essential Excellent interpersonal skills and the ability to relate well to people of all age groups. Genuine commitment and enthusiasm to work in a customer focused environment. Effective oral and written communication skills. Ability to work weekends as required. Ability to work alone and unsupervised. Working knowledge of stock control and cash register operations. Demonstrated ability to accurately perform monetary transactions.

Desirable Previous experience in a kiosk or similar role. First Aid Certificate. Knowledge of manual handling practices and techniques. Pool Lifeguard Qualifications.





Position Title: Casual Pool Attendant (Learn to Swim)






4 Competent swimming skills.



6 Previous experience working at a public or commercial swimming pool.

7 AUSTSWIM certification.

8 Previous experience as a learn to swim teacher.



Position Description: Swimming Pool Attendant (Learn to Swim)





Position Title: Position Number:Department: Section: Location: Reports To: Grade: Band and Level: Current Status: Base Salary:

Current Occupant:


Date:

Approved By: Date:





Swimming Pool Attendant (Learn To Swim) N/a Development, Planning and Regulatory Services Swim Centre Glen Innes Swim Centre, West Avenue, Glen Innes. Aquatic Centre Facility Supervisor 4 Operational Band, Level 3 Casual $23.47 per hour plus casual loading (Juniors will be paid applicable Junior rates)










JOB SUMMARYInstructs swim centre customers in learn-to swim activities at the Glen Innes Swim Centre, by performing the following duties.



Teaches and instructs swim centre customers in learn-to-swim classes and other planned aquatic activities, under the supervision of the Aquatic Centre Facility Supervisor.

Teaches water confidence and water awareness to children and non-swimmers and coaches or instructs swimmers by demonstrating techniques.

Participates in the supervision of day-to-day pool activities and customers to ensure the safe and appropriate use of facilities, in regard to learn to swim classes.



Provides advice and assistance to customers, in consultation with the Aquatic Centre Facility Supervisor.


Ensures all appropriate actions are taken to implement Council’s Work Health and Safety (WHS) System and relevant WHS legislative requirements within area of responsibility.


Assists in the pool kiosk if required by the Aquatic Centre Facility Supervisor.



FINANCIAL AUTHORITYThis position has no responsibilities for approving or controlling expenditure.





While performing the duties of this job, the employee is regularly required to talk and hear in a work environment with generally low to moderate levels of background noise. He or she is frequently required to use hands and arms to perform routine tasks.

Sufficient personal mobility is required to enable the employee to move easily over surfaces that are often slippery and may also be rough and uneven. The employee is frequently required to stoop, kneel or crouch and enter restricted or awkward spaces to perform tasks.

The employee must be able to safely perform aspects of the job in the pool, with water depths varying from 0.2 metres to 2.4 metres. He or she must be able to swim competently and sufficiently strongly to perform aquatic rescues on children and adults.

Specific vision abilities required by this job include close vision for reading and writing, plus distance vision, peripheral vision and depth perception to enable the employee to safely supervise aquatic activities.


While performing the duties of this job, the employee is regularly exposed to outside weather conditions. He or she is frequently exposed to wet conditions and ultra violet radiation.

The noise level in the work environment is usually low to moderate.

SIGNATURES

_________________________ __________________________ ___________________

Employee Name Date

_________________________ __________________________ ___________________

Supervisor Name Date





Position Title: Swimming Pool Attendant (Learn to Swim) Position Number: N/a Section: Swim Centre



Language SkillsAbility to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence and notices. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organisation.

Mathematical SkillsAbility to add, subtract, multiply and divide using whole numbers, common fractions and decimals.

Reasoning AbilityAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardised situations.


First Aid Certificate.


Ability to work alone on an occasional basis. Ability to work weekends as required. Competent swimming skills.





POSITION SPECIFIC SELECTION CRITERIA

Essential Excellent interpersonal skills and the ability to relate well to people of all age groups. Genuine commitment and enthusiasm to work in a customer focused environment. Effective oral and written communication skills. Competent swimming skills. Ability to work weekends as required.

Desirable Previous experience working at a public or commercial swimming pool. AUSTSWIM certification. Previous experience as a learn to swim teacher. First Aid Certificate. Pool Lifeguard Qualifications.





Position Title: Casual Pool Attendant (Lifeguard)






4 Ability to accurately apply basic mathematical principles.

5 Ability to swim a minimum of 200 metres.




8 Previous experience working at a public or commercial swimming pool.

9 Class C Driver’s licence (car licence).

10 AUSTSWIM certification.


Position Description: Swimming Pool Lifeguard





Position Title: Position Number:Department: Section: Location: Reports To: Grade: Band and Level: Current Status: Base Salary (pw):

Current Occupant:


Date:

Approved By: Date:





Swimming Pool Attendant - Lifeguard N/a Development, Planning and Regulatory Services Swim Centre Glen Innes Swim Centre, West Avenue, Glen Innes. Aquatic Centre Facility Supervisor 4 Operational Band, Level 3 Casual $23.47 per hour plus casual loading (Juniors will be paid applicable Junior rates)










JOB SUMMARYAssists the Aquatic Centre Facility Supervisor with the provision of services to customers at the Glen Innes Swim Centre, by performing the following duties.



Participates in lifeguard duties for customers day-to-day pool activities to ensure the safe and appropriate use of facilities.

Assists the Aquatic Centre Facility Supervisor with the coordination of emergency procedures.

Admits customers to the pool and issues and records ticket books sales.

Collects and balances pool takings, under the supervision of the Aquatic Centre Facility Supervisor.



Performs routine maintenance tasks under the supervision of the Aquatic Centre Facility Supervisor, including servicing of plant, equipment and other infrastructure.

Participates in the monitoring of water quality and treatment of water to achieve the required standard.

Provides advice and assistance to customers, in consultation with the Aquatic Centre Facility Supervisor.


Sets up pool furniture at the commencement of each day and folds and stores furniture at days end, as required.

Covers the pool at the end of the day and removes and stores pool covers, as required.

Picks up rubbish in the pool grounds and places rubbish in appropriate containers.

Operates mowers and whipper snippers to maintain lawn areas to the required standard.

Maintains gardens, shrubs and trees by weeding, pruning and planting as required.

Cleans change rooms and toilets as required.

Participates in training as required, both on the job and off.





Assists in the pool kiosk if required by the Aquatic Centre Facility Supervisor.

Assists in the coaching and instruction of swim centre customers in learn-to-swim classes and other planned aquatic activities, under the supervision of the Aquatic Centre Facility Supervisor.



FINANCIAL AUTHORITYThis position is accountable for receiving and balancing pool takings, but has no authority to control the way in which money is spent.


While performing the duties of this job, the employee is regularly required to talk and hear in a work environment with generally low to moderate levels of background noise. He or she is frequently required to use hands and arms to perform routine maintenance tasks, issue kiosk items, collect and handle money and operate the controls of minor plant and equipment.

Sufficient personal mobility is required to enable the employee to move easily over surfaces that are often slippery and may also be rough and uneven. The employee is frequently required to stoop, kneel or crouch and enter restricted or awkward spaces to perform maintenance work. He or she must occasionally lift and move objects up to 20 kilograms in weight, using safe lifting techniques.

The employee must be able to safely perform aspects of the job in the pool, with water depths varying from 1 metre to 2.5 metres. He or she must be able to swim competently and sufficiently strongly to perform aquatic rescues on children and adults.

Specific vision abilities required by this job include close vision for reading and writing, plus distance vision, peripheral vision and depth perception to enable the employee to safely supervise aquatic activities.


While performing the duties of this job, the employee is regularly exposed to outside weather conditions. He or she is frequently exposed to wet conditions and ultra violet radiation.

The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles of a non-toxic nature, and toxic or caustic chemicals. There is a low risk of electrical shock.

The noise level in the work environment is usually low to moderate but may be occasionally high.




SIGNATURES

_________________________ __________________________ ___________________ Employee Name Date

_________________________ __________________________ ___________________ Supervisor Name Date





Position Title: Swimming Pool Attendant - Lifeguard Position Number: N/a Section: Swim Centre



Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports, correspondence and assignments. Ability to speak effectively before groups of customers or employees of the organisation.

Mathematical SkillsAbility to add, subtract, multiply and divide using whole numbers, common fractions and decimals. Ability to perform these operations using units of money and weight measurement, volume and distance. Ability to compute rate, ratio and percent and to draw and interpret graphs and tables.

Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardised situations.


First Aid Certificate.


Ability to work alone on an occasional basis. Ability to work regular weekend shifts. Ability to competently swim a minimum of 200 metres.





Essential Excellent interpersonal skills and the ability to relate well to people of all age groups. Genuine commitment and enthusiasm to work in a customer focused environment. Effective oral and written communication skills. Ability to accurately apply basic mathematical principles. Ability to swim a minimum of 200 metres. Ability to work weekends as required. First Aid Certificate.

Desirable Previous experience working at a public or commercial swimming pool. Class C Driver’s licence (car licence). AUSTSWIM certification. Pool Lifeguard Qualifications.

Form No:HR 011.1.0

Version No: 1.0Date: April 2011

Review Date:April 2013

Related Documents: Resp Officer:Pay Officer


Application Checklist

Before you post your application, have you:

Carefully read all the contents of the information package?

Carefully read the position description and acquainted yourself fully with the selection criteria?

Completed the online application form at www.gisc.nsw.gov.au?

Uploaded a resume giving full details of your previous employment history?

Provided full details of at least two referees?

Uploaded cover letter, references, certificates, licences and/or qualifications in support of your application? (only 2 files can be uploaded)

Included your “Working With Children” Check application number? (Note: This item applies to child-related employment only) Important: If the position you are applying for is child-related employment, failure to provide the Working With Children Check application number with your application will exclude you from consideration at the short-listing stage.

Note: If you are running short of time to submit your application, please speak to the contact person nominated in the advertisement before the closing date. He or she may be able to assist you in this matter.

guide

to

applying for employment

with

GLEN INNESSEVERN COUNCIL

GLEN INNES SEVERN COUNCILEMPLOYMENT GUIDE

Table of Contents

Introduction ................................................................................Page 1

Equal Employment Opportunity......................................................Page 2

Position Description........................................................................... Page 2

The Contact Person.....................................................................Page 2

Introduction to Selection Criteria ............................................. Page 3

The Selection Process....................................................................... Page 3

Child-Related Employment......................................................... Page 4

Selection Criteria.............................................................................. Page 5

Your Interview ....................................................................... Page 6

Reference Checks ...................................................................... Page 7

Pre-Employment Medical Examination............................................Page 7

Probation Period .........................................................................Page 8

Confidentiality ............................................................................Page 8

1

Thank you for your interest in the recently advertised vacancywith Glen Innes Severn Council.

Council selects applicants by assessing their relative suitabilityand merit for employment in relation to the essentialfunctions of the advertised position, and specifically byassessing their ability to meet the selection criteria provided inthe position description.

This guide has been prepared to assist you with thepreparation of your application, and to give you a morecomplete picture of the advertised position. Basic informationis provided on how to apply for the position and how toprepare for your interview.

If you have any further questions, please do not hesitate tospeak to the contact officer specified in the job advertisement.He or she will be pleased to assist you with additionalinformation or will refer you to someone who has theinformation that you seek.

2

EQUAL EMPLOYMENT OPPORTUNITY

As part of its internal policies, and in accordance with Federal and State laws, GlenInnes Severn Council provides Equal Employment Opportunity (EEO) for allemployees and applicants for employment.

EEO reinforces merit-based selection in that it requires applicants and existingemployees to be selected, promoted, remunerated and trained on the basis of theirability to do the job. Merit based selection is an assessment of an applicant’s abilities,skills, knowledge, qualifications and potential, relative to other applicants, against theselection criteria set down in the position description. It is designed to eliminatereference to irrelevant information when assessing a candidate’s ability.

Important note: If you feel that at any stage of the recruitment or selectionprocess Council, or a representative of Council, has discriminated againstyou, you are encouraged to bring the matter to the attention of the GeneralManager and/or seek appropriate legal advice.

POSITION DESCRIPTION

The attached position description (PD) is the major source of information regarding theposition that you are applying for.

You should read this document very carefully. It includes the following information:

Details of the position, including title, location, grade, salary and specialemployment conditions and benefits;

Job summary, duties and responsibilities;

Organisational relationships, that is, who the position reports to and who itsupervises;

Financial responsibilities and limits to financial authority;

Representative qualifications, skills and abilities;

A summary of physical demands and the work environment;

SELECTION CRITERIA and other pre-employment conditions that must be met.

THE CONTACT PERSON

The advertisement for the position will nominate a contact person, which is usuallyCouncil’s Human Resources Manager. It is the responsibility of this person to answerall initial enquiries in regard to the position and ensure that applicants promptlyreceive a complete information package when they request it.

He or she will refer you to another appropriate contact, usually within the section inwhich the vacancy has occurred, if you require more specific information about theposition.

If you have an enquiry in regard to the vacancy or your application, at anystage of the recruitment or selection process, please feel free to speak tothe contact person. He or she is there to assist you and will treat allenquiries with respect and confidentiality.

3

INTRODUCTION TO SELECTION CRITERIA

You will note that this guide makes repeated references to ‘selection criteria’, whichcan be found in the Person Specification that forms part of the Position Description.

When completing your application, it is essential that you address the selection criteriafor the position that you have applied for.

If this is the first time that you have encountered selection criteria, you may beexperiencing some confusion over the term. Selection criteria are simply those work-related skills, abilities, experience, knowledge and/or qualifications that areconsidered to be necessary for the competent performance of the essential duties andtasks of the position. They are determined by reference to the job’s functions.

For more detailed information on selection criteria, refer to Page 8in this Guide.

Failure to adequately address the selection criteria in your application mayprevent the Selection Panel from accurately assessing your suitability forthe position and may exclude you from further consideration at the short-listing stage.

THE SELECTION PROCESS

The four stages in the selection process are as follows:

1. Shortlisting of ApplicantsThe Selection Panel will assess all applications for the position and will create ashortlist of those applicants that, based on their relative merit, will proceed to thenext stage of the selection process.

During the shortlisting stage, the Selection Panel will:

Read all applications for the position.

Compare the information provided in each application with otherapplications and the selection criteria.

Assess, using the selection criteria, applicants’ relative merit in relation to thevacant position.

Create a shortlist of applicants that will proceed to the next stage.

Shortlisted applicants will be contacted and invited to participate in furtherassessment. Unsuccessful applicants will be advised accordingly.

2. Final SelectionAt this stage of the selection process, the Selection Panel will use selectionmethods to reduce the shortlisted applicants to a single recommended applicant.Depending on the nature of the position and the quality of applicants, one or twodefault nominees may also be chosen. The default nominee(s) may be offeredemployment in the event that the recommended applicant does not take up duty.

4

The Selection Panel has a number of possible selection methods at its disposal.

These may include one or more of the following:

Structured interviews, where each applicant is asked the same set ofquestions relating to the selection criteria.

Work assessments, in which applicants are required to carry out task(s)similar to that required in the position.

Aptitude or ability tests, for example, typing tests, mathematical tests.

3. Verification of Prior Employment and QualificationsYou will be asked to supply the details of at least two referees with yourapplication. Preferably, these should be people that are able to comment on yourprevious work experience, although it is acknowledged that this will not bepossible if this is the first job that you have applied for.

The Selection Panel will conduct telephone reference checks before an offer ofemployment is made, and may also conduct checks with relevant educationalinstitutions and/or training providers to verify applicants’ qualifications and othercredentials.

4. Feedback on Your Application and InterviewThe convenor of the Selection Panel will be available for feedback and advice onapplications and/or interviews at the conclusion of the selection process.Unsuccessful applicants will be advised in writing of the convenor’s contactdetails. It is intended that this advice will assist all applicants with futureapplications and interviews, particularly in relation to merit-based selectionprocesses and selection criteria.


Council has a number of positions that have been identified as child-relatedemployment in accordance with the NSW Child Protection (Prohibited Employment)Act. It is an offence for a person convicted of a serious sex offence to apply for thesepositions. Advertisements for vacant positions will advise applicants if a positioninvolves child-related employment.

Recommended applicants will be required to consent to and pass appropriateemployment screening, including referee and discipline checks, criminal recordchecks and certain apprehended violence order checks before an offer ofemployment will be made.

If you are applying for a position that involves child-related employment, you musthave a “Working With Children” Check application number, which can be applied foronline at www.kids.nsw.gov.au

All information gained through employment screening will be treatedwith the utmost confidentiality by Council and will be held in a secure file,which can be accessed only by the Human Resources Section.

5

SELECTION CRITERIA

It is essential that you are aware of the importance of addressing the selection criteriacorrectly. The selection criteria, particularly the essential criteria, are the mostimportant part of your application. The Selection Panel will refer to all of theinformation in your application when making decisions, but will concentrate primarilyon the selection criteria for an analysis of your suitability for the position

The selection criteria in the position description clearly document the qualifications,skills, abilities, experience and knowledge that are considered necessary for aperson to competently perform the duties of the position. By directly addressing thecriteria you are given an opportunity to demonstrate to the Selection Panel thatyou are the best person for the job.

The following guidelines are given to assist you with the preparation of yourstatement of selection criteria:

Ensure that you specifically address each of the selection criteria by outlininghow your qualifications, skills, abilities, experience and knowledge meet therequirements of the position. To do this properly, you must read the selectioncriteria carefully and determine what each one is asking.

When considering the length of your statement addressing the selectioncriteria, you should remember that it is quality, not quantity that counts.Critically analyse your statement and if a paragraph does not relatedirectly to the selection criteria, consider leaving it out. As a general rule,approximately half a typed A4 page should be sufficient for each criterion.Remember that the Selection Panel may have to read a considerable numberof applications, so try not to include unnecessary information or be repetitive.

The statement should consist of each of the selection criteria as a heading, withyour written response underneath.

Some hints for addressing the criteria are:

Make a clear statement of why you meet the criteria, then provide supportinginformation, preferably through examples of your personal experience thatreinforce your statement.

If possible, validate this with supporting evidence. For example, attach atestimonial, certificate, statement of qualifications, or other documentation thatsupports your claim.

• If selection criteria ask for ‘demonstrated’ experience, knowledge or skills, youare being specifically requested to draw on your previous work experience todemonstrate that you meet the criteria. If you don’t have previousexperience as a paid worker in the relevant field, don’t despair. Bear inmind that experience may be drawn from paid or voluntary work. Thinkcarefully about all previous experience that you have, both paid and unpaid,relating to the criteria.

6

YOUR INTERVIEW

The Section Panel’s task is to select the applicant that most closely fits therequirements of the position, as determined by the position description and selectioncriteria, or has the greatest potential to meet those requirements.

Your task is to determine whether the job is suitable for you and to convince theSelection Panel that you have displayed the greatest merit for appointment to theposition.

The best indicator of future success is past performance in related positions.Accordingly, the Selection Panel will use the interview to ask applicants a set ofspecific, job-related questions to investigate past achievements and test knowledge,skills and abilities. The questions will be based on the selection criteria and allapplicants who are interviewed will be asked the same set of questions.

Generally, all persons who are appointed to a Selection Panel will have receivedtraining in this area. If you feel that the Selection Panel, or a member of the SelectionPanel, has asked you an irrelevant or inappropriate question that you feel mayadversely affect your appointment to the position, it is your right to query this at theinterview. An example might be a question in relation to your age or marital status.

Preparing Yourself for the InterviewThe questions asked at the interview will relate to the selection criteria. You have thesame access to the selection criteria as the Selection Panel, so if you put thought intopreparing for the interview, there should be no surprises.

Some useful hints are:

Carefully read the position description and in particular the selection criteriaand role and functions of the position.

Identify the meaning and requirements of the above.

List key issues relating to each.Give some thought to likely questions that would directly apply to the positiondescription. Also prepare answers to some of the more general types of questionsthat you may be asked. For example; why did you apply for this position; what hasbeen your greatest achievement to date; how do you prioritise your workload? Youwill usually be given at least 15 minutes preparation time immediately prior to theinterview, so that you can familiarise yourself with the questions. Please feel free totake notes at this stage.

Remember that the Selection Panel’s task is to determine the best person for thejob, not to put you under undue pressure. Try to relax and prepare yourself in waysthat work best for you.

Answering and Asking QuestionsThis is a very important part of the selection process. It is important that you arehonest, and answer the questions succinctly and clearly. It is helpful to be able to giveexamples of what you have done. Act positively and be enthusiastic about what youhave to offer.

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Listen carefully to the questions being put to you and query anything that you do notunderstand. If you have a ‘mental block’, ask the Panel if you can return to thequestion at a later point. Unless there are time constraints, this will usually beacceptable.

Remember that the interview is a two way process and that you may ask questions aswell. In fact, if you have a few carefully considered questions about the position itmay help to demonstrate your knowledge and enthusiasm.

Interview ExpensesCouncil may reimburse some of the expenses that you incur to attend the interview.This will vary from position to position. The contact person will be able to advise youin regard to this matter.

REFERENCE CHECKS

The checking of referees is a process used to confirm or clarify issues and claims thatyou have made in your application and interview. It is a requirement that informationprovided by applicants be verified by referees prior to an appointment being made.Referee checks will therefore be conducted on applicants that achieve the highestconsideration in the selection process.

In your application, nominate at least two referees that Council may contact bytelephone. These should be work referees, unless you are unable to provide workreferees due to insufficient previous experience. Include names, positions, contactnumbers and their relationship to you (e.g. supervisor).

You may wish to attach copies of written references in support of your application.This will help your application, however, telephone reference checks must still beconducted prior to an offer of employment being made.

You have a number of responsibilities to your referees:

Ask if they are prepared to act as your referee.

Notify your referees that you are applying for the position.

When you have been shortlisted, give your referees a copy of the positiondescription and selection criteria – this allows them time to prepare theirresponse.

You may want to give them a copy of your application as well.

PRE-EMPLOYMENT MEDICAL EXAMINATION

Before an offer of employment is made, you will be required to undergo a pre-employment medical examination carried out by Council’s doctor. Medicalexaminations are designed to assess the health and fitness of applicants against theessential physical requirements of the position, identified in the Physical Demands andWork Environment sections of the position description. Medical information that doesnot affect an individual’s ability to carry out the duties and responsibilities of theposition is considered irrelevant and is not taken into account when determining anapplicant’s suitability for employment.

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All information gained through medical examinations will be treatedwith the utmost confidentiality by Council and will be held in a secure file,which can be accessed only by the Human Resources Section.

In accordance with Council’s EEO policies, reasonable accommodationsmay be made to enable individuals with disabilities to perform the essentialfunctions of the position.

PROBATION PERIOD

Most employees will undergo a probation period. The probation period is used toensure that new employees are happy with their employment and have the capabilityto meet the requirements of the position. Supervisors will work closely with new staffat this stage to ensure that arrangements benefit both parties.

The length of the probation period will vary according to the position, but is usuallythree months (thirteen weeks). The letter of employment will outline the duration ofthe probation period and any conditions that apply. If for any reason the probationperiod is interrupted, this will be taken into consideration and the period will beadjusted accordingly.

During the probation period, new staff members are eligible for the same benefitsas all other employees. If both parties are in agreement at the end of the probationperiod, employment will be confirmed as permanent.

CONFIDENTIALITY

All information gathered during the recruitment and selection process is consideredconfidential. Once the selection process has concluded and an appointment(s) has beenmade, information is placed in either a confidential recruitment file or on thesuccessful applicant(s) personnel file. These files are held in a secure location and canonly be accessed by the Human Resources Section. Applications and all attachedinformation remain the property of the Glen Innes Severn Council.