The following information is provided to Skyway O&M Corporation or its assignee (the “Provider”) in relation to this application for the privilege to avail of the E-Pass Services:

(Please mark with “X” or “ ” to fill up the appropriate )

APPLICATION FOR E-PASS SERVICES

I hereby certify that the information provided above is true, correct and complete. I understand that any false, misleading, incorrect or withheld information relative to this application may cause the disapproval thereof or

the termination of the Contract for E-Pass Services (“Contract”). I hereby authorize the Provider to verify the foregoing information as may be necessary in its approval of this application and/or its implementation of the

Contract. I agree that in the event that the Provider disapproves this application, the Provider has no obligation to provide any reason for its disapproval. I fully understand the terms and conditions of the Contract, including

the Rules and Guidelines, and I agree to strictly conform to the same, as may be amended by the Provider from time to time.

CORPORATION

APPLICATION FOR PERSONAL ACCOUNT APPLICATION FOR CORPORATE ACCOUNT

Client's Information Client's Information

Birthdate

Gender

Civil Status

Occupation

Office:

Home Address

Contact Person in case of Emergency:

Relationship:

Contact Numbers

Home: Fax :

Contact Numbers:

Office: Fax:

Contact Number:

Mobile:

Widowed

Business Name

Business Address

:

MM DD YYYY

First Name

Middle Name

Last Name :

:

:

TIN No. :

:

: Male Female

: Single Married

Legally Seperated

:

E-mail Address :

E-mail Address :

:

Mode of Delivery of E-Pass Statement of Account:

:

Government Finance/Banking Service

Manufacturing IT/Telecommunications Media

Power/Utilities Academe Others:

Industry/Sector:

First Name

Middle Name

Last Name :

:

:

Authorized Company Representative

Position :

Contact Numbers:

Office: Fax:

Mobile:

Mode of Delivery of E-Pass Statement of Account:

Date MM DD YYYY:Printed Name and Signature of the Applicant

Requirements:

Copy of Vehicle's Official Receipt (O.R.) and Certification of Registration (C.R.)

issued by the relevant Land Transportation Office (original to be presented for verification)

Accomplished Authorization Form, if applicant will register a vehicle which is not

registered in his name, as reflected in the O.R. and the C.R.

Accomplished E-Pass Application Form

Customer Care Business Hours:Mondays to Fridays 8:00 a.m. to 8:00 p.m.Saturdays 9:00 a.m. to 5:00 p.m.

Office Address

E-Mail Address:

Skyway O&M Corporation

Skyway Building, Doña Soledad Avenue

Better Living Subdivision, 1700 Parañaque City

CSC Hotline

:

customercare@epass.com.ph:

(02) 888-8787:

Contact Information:

TIN No. :

FM-CSD-018, Rev.0

E-Mail Fax/Statement-On-Demand Hotline No.: 888-8787Others: E-Mail Fax/Statement-On-Demand Hotline No.: 888-8787

Others:

CONTRACT FOR E-PASS SERVICES

By signing below, in consideration of the privilege to avail of the E-Pass Services, through the use of an E-Pass Tag that is exclusively owned

by the provider of the E-Pass Services, Skyway O & M Corporation or its assignee (“ ”), the Undersigned (“ ”) hereby agrees

to abide by, and to cause any person who shall avail of the E-Pass Services through the E-Pass Tag issued pursuant hereto (“ ”) to abide

by, this , including its integrally attached hereto, as may be amended by the Provider

from time to time (“ ”). The Provider and the Client shall collectively be referred to as “ ” and each as a “ ”.

The Client shall comply at all times with all traffic laws, rules and regulations applicable within the South Metro Manila

Skyway System, the South Luzon Expressway and other tollways where the E-Pass Services are to be provided (“ ”).

The Client understands that the Provider has and retains exclusive ownership of the E-Pass Tag at all times, and its

issuance of the E-Pass Tag to the Client is not a transfer of ownership thereof.

The Client shall be authorized to use the E-Pass Tag for only one (1) vehicle, which should be

registered with the Provider. During the Term of this Contract (as defined in Section 4 hereof):

. The Client may substitute the registered vehicle covered by this Contract with another vehicle of the same

vehicle class also owned by the Client for the remaining Term of this Contract, subject to the submission of a duly

accomplished to the Customer Service Center (“ ”) of the Provider the approval

thereof by the Provider, and the subsequent registration of the new vehicle with the CSC.

. In case the registered vehicle is transferred ( , sale of vehicle) by the Client to another person

(“ ”), the Client may be allowed to transfer this Contract (with the E-Pass Tag) to the Transferee, subject to the

following conditions:

a) The Client submits a duly accomplished and turns over the E-Pass Tag to the

CSC;

b) The Client settles all outstanding amounts payable to the Provider, including those pertaining to his E-Pass Account

under this Contract and other contract(s) for E-Pass services, if any;

Provider Client

User

Contract Parties Party

E-Pass Tollways

CSC

Transferee

Contract for E-Pass Services Rules and Guidelines

Application for Vehicle Substitution

Application for Contract Endorsement

1. .

2. .

A. .

1)

2) e.g.

Traffic Laws

Proper Use of Tag

One Tag, One Vehicle Policy

Transfer of Tag

Transfer/Sale of Vehicle

c ) The Transferee presents the original and submits a copy of the documents on the registration of the registered vehicle

in his name ( , Official Receipt (O.R.) and Certificate of Registration (C.R.) issued by the relevant Land

Transportation Office) to the CSC;

d) If the Transferee has other contract(s) for E-Pass services, he settles all outstanding amounts payable to the Provider

under such contract(s); and

e) The Provider notifies the Transferee of the approval of the endorsement application, and the Transferee claims the E-

Pass Tag from the CSC.

From the date of such approval, all references to the Client in this Contract shall pertain to the Transferee.

. During the Term of this Contract, the Client shall be responsible for the proper use, care, and safe-

keeping of the E-Pass Tag. The said responsibility shall include, but shall not be limited to:

. Voluntarily turning over the E-Pass Tag to the Provider, through its CSC or authorized outlets, personnel or

representatives as may be required by the Provider, such as for check-up, repair, replacement, and marking ( affixing a

sticker, etching or the like) by the Provider;

. Depositing sufficient amounts in the E-Pass Account from time to time and maintaining the

required minimum balance therein at all times, as stated in the which may be adjusted by the

Provider as it shall deem necessary (“ ”), to continuously avail of the E-Pass Services;

. In case the Client intends to temporarily discontinue the E-Pass Services for a period

of at least one hundred eighty (180) consecutive calendar days within the Term of this Contract, immediately sending to

the Provider a written request to suspend the E-Pass Services and temporarily deactivate the E-Pass Tag at least seven (7)

calendar days from the effective date thereof (“ ”), as well as written request to reactivate the E-Pass

Services at least seven (7) calendar days from the effective date thereof (“ ”);

. In case of loss of the E-Pass Tag (“ ”), immediately sending a written notice of such loss to the Provider,

which shall likewise serve as a notice to permanently deactivate the Lost Tag and pre-terminate this Contract (“

”); and

. In case the Client intends to permanently modify or regularly load his registered vehicle, which

would cause a reclassification thereof to a different vehicle class than that registered with the Provider, sending a

e.g.

B.

1)

e.g.,

2)

3)

4)

5)

Client Responsibility for Tag

Turnover of Tag

Minimum Load Balance

Temporary Discontinuance of Service

Lost Tag

Vehicle Modification

Rules and Guidelines,

Deactivation Notice

Reactivation Notice

Notice of

Lost Tag

Notice of

Maintaining Balance

Lost Tag

Term

Dormant Tag

Pass Tag to the Provider for replacement.

The Client understands and agrees that the amounts to be deposited and maintained in the E-Pass Account pursuant to this Contract

shall not bear any interest.

The obligation of the Client to properly take care of and safe-keep the E-Pass Tag shall survive the termination of this Contract until the

Client has returned the E-Pass Tag to the Provider.

The Client understands, and shall cause all Users to understand, all the terms and conditions of this Contract, and the Client shall be

fully responsible for the strict compliance of all Users therewith, as well as for the full settlement of all charges, fees and penalties

relative to the E-Pass Services.

3. As prescribed in this Contract and the materials in the E-Pass Tag kit, the E-Pass Tag should always be

properly mounted inside the registered vehicle using the official clip/sticker on the windshield area of the registered vehicle. The E-

Pass Tag may not be transferred to any other vehicle, except as provided in Section 2.A hereof. The Client shall strictly observe the

mounting instructions for the E-Pass Tag as stated in the , as improper mounting may cause the pre-termination

of this Contract pursuant to Section 4.2 hereof

This Contract shall take effect from the start of the Contract Period until the end thereof, as indicated below

(“ ”), unless automatically terminated by the Provider as follows:

1) If the E-Pass Tag becomes damaged beyond repair due to causes not attributable to the Provider;

2) If the E-Pass Tag is not properly mounted on the registered vehicle;

3) If the E-Pass Tag does not function and/or E-Pass Services are not rendered to the satisfaction of the Client;

4) If the E-Pass Tag is not properly used, cared for and/or kept safe, as stated in this Contract;

5) If the Client fails to maintain the Maintaining Balance for at least one hundred eighty (180) consecutive calendar days within the

Term of this Contract;

6) If the Client fails to use the E-Pass Tag for at least one hundred eighty (180) consecutive calendar days within the Term of this

Contract without a Deactivation Notice submitted by the Client to the Provider (“ ”);

7) Upon receipt by the Provider of a Notice of Lost Tag from the Client, which must be received within the Term of this Contract;

8) Upon receipt by the Provider of a written of this Contract from the Client, at least seven (7) calendar days

from the effective date thereof; or

9) If the Client fails to timely send a to the Provider in case of modification of his registered vehicle, as

provided in Section 2.B.5 hereof.

10)If the Client provides any false, misleading or incorrect information, or withholds any pertinent information, relative to his

application and availment of E-Pass Services.

Notwithstanding the termination of this Contract the obligation of the Client to settle all outstanding amounts that are due to the

Provider shall subsist, which should be settled within fifteen (15) calendar days from termination of this Contract. Otherwise, the

Client shall be liable to pay an additional two percent (2%) interest per month on all outstanding amounts that are due to the Provider

until the full settlement thereof.

Upon termination of this Contract, whether in accordance with herein Section 4 (except Section 4.7) or due to the lapse

of the Term, or for any other reason whatsoever, the Client shall immediately return the E-Pass Tag to the Provider as well as any other

items that may have been provided to the Client by the Provider pursuant to this Contract within thirty (30) calendar days from the

termination date. Otherwise, the Client shall be liable to pay the Provider the amount of Two Thousand Philippine Pesos

(Php2,000.00) to compensate the Provider for the non-return of the E-Pass Tag.

A. The E-Pass Tag shall be temporarily deactivated and the corresponding E-Pass Account shall be suspended by the Provider under

any of the following circumstances:

1) Failure of the Client to maintain the Maintaining Balance; or

2) Receipt by the Provider of a Deactivation Notice from the Client.

Proper Mounting of Tag.

Term and Termination.

Return of Tag

Deactivation of Tag.

4.

,

5. .

6.

Rules and Guidelines

.

Pre-Termination Notice

Notice of Vehicle Modification

Vehicle Modification to the Provider at least seven (7) calendar days prior to the said modification, and surrendering the E-

“E-Pass Services” generally refers to the services rendered to the Client by the Provider, through its CSC, authorized outlets, personnel and representatives, allowing the Client to electronically pay toll for the use of the E-Pass Tollways through the Electronic Toll Collection System using an E-Pass Tag owned and

issued by the Provider, including the management of the Client's E-Pass Accounts, the maintenance of E-Pass Lanes, and the handling of E-Pass queries and requests of the Client.

“E-Pass Tag” refers to the interior transponder or electronic device owned and issued by the Provider to the Client for his exclusive use to avail of the E-Pass Services.

“E-Pass Account” refers to the account of the Client established and maintained with the Provider, identified through the E-Pass Tag number and relevant information on the registered vehicle, which contains the record of usage of E-Pass Services by the Client, and

the amounts deposited and maintained by the Client to avail of the same.

1

2

3

FM-CSD-016, Rev.0

In the event that the registered owner of the above vehicle is not the Client:

1)The Client shall submit a duly accomplished or any documentary proof acceptable to the Provider that he has

been duly authorized by the registered owner of the above vehicle to use the same throughout the Term of this Contract; and

2)The Client shall represent and warrant to the Provider that he and the registered owner of the above vehicle shall be jointly and

severally liable to the Provider for his and/or any User's breach of any provision of this Contract.

IN WITNESS WHEREOF, this Contract was executed on __________ 20__.

CLIENT: PROVIDER:

Authorization Form

INFORMATION BELOW TO BE FILLED UP BY THE PROVIDER:

CHECKLIST OF DOCUMENTARY REQUIREMENTS:

Contract Period:

B. To reactivate the E-Pass Tag and the E-Pass Account, the Client shall do the following, as applicable:

1) Replenish the E-Pass Account to at least meet the Maintaining Balance within one hundred eighty (180) consecutive calendar

days from temporary deactivation; otherwise, this Contract shall be terminated by the Provider pursuant to Section 4.5 hereof;

and/or

2) Send a Reactivation Notice to the Provider.

The Client shall also be required to settle all amounts due to the Provider under this Contract as a prerequisite to reactivation.

The period of temporary deactivation of the E-Pass Tag, from the effective date stated in the Deactivation Notice until the effective

date stated in the Reactivation Notice (or such other period as may be determined by the Provider, if the Client has failed to comply

with any or both of the prescribed notice periods or for any other reason), shall not cause any extension of the Term of this Contract.

In case of a Dormant Tag, in addition to the deactivation of the E-Pass Tag, as penalty for failure of the Client to comply with his

obligation to send the required Deactivation Notice under Section 2.B.3 hereof, any remaining balance in the E-Pass Account shall be

non-refundable.

If the Client has:

1) More than one (1) Contract for E-Pass Services;

2) At least one (1) of his E-Pass Accounts has a negative balance due to unpaid toll and other charges, fees and penalties

(“ ”); and

3) At least one (1) of his E-Pass Accounts has a balance above the Maintaining Balance (“ ”);

The Client hereby authorizes the Provider to transfer such amount from his Regular Account(s) to his Delinquent Account(s) as may be

necessary to settle all his payment obligations under this Contract and his other contract(s) for E-Pass Services. The foregoing

authorization shall not relieve the Client of his obligation to maintain the Maintaining Balance in all his E-Pass Accounts pursuant to

Section 2.B.3 hereof and of his other contract(s) for E-Pass Services.

The designated E-Pass Lanes in the Toll Plazas of the E-Pass Tollways shall only be used by the

Client/User if the Client has sufficient balance in his E-Pass Account and his E-Pass Tag is not a “ ”, which is when an E-Pass

Tag malfunctions for any reason whatsoever (such as improper use, case and safekeeping, manufacturing defect or depletion of

battery). If the Client has insufficient balance in his E-Pass Account, and/or the E-Pass Tag is a Defective Tag, the Client/User shall

obtain an Entry Toll Card from, and pay the corresponding toll in cash to, the Cash or Mixed Lanes of the appropriate Toll Plaza. The

consequences of non-compliance with the foregoing are as follows:

1) The Client/User shall be liable to pay the following:

a) A toll applicable to that distance traveled from the farthest Entry Toll Plaza to the actual Exit Toll Plaza; and

b) A fixed penalty for not presenting an Entry Card (as applicable), in the amount prescribed in the

which may be adjusted by the Provider from time to time.

2) The Client/User may be deemed to have violated traffic laws, rules and regulations applicable to the E-Pass Tollways, and may

be issued a Traffic Violation Ticket for Disregarding Traffic Signs (DTS) therein, by using the exclusive E-Pass Lane when not

qualified to do so.

If for any reason, the Provider has a reason to believe that:

1) The E-Pass Tag is a Defective Tag, the Client/User shall voluntarily and immediately turnover the Defective Tag to the Provider

for check-up. Upon receipt of the Defective Tag from the Client/User, the Provider shall issue an (AR)

to the Client/User for the latter's presentation when claiming the repaired or replacement E-Pass Tag.

2) The E-Pass Tag:

a) Has been permanently deactivated pursuant to Section 4 or the expiration of the Term of this Contract;

b) Was used or is being used on another vehicle not registered under this Contract; or

c) Was used or is being used on a registered vehicle which has been modified or loaded as provided in Section 2.B.5, without

prior to the Provider;

Then, upon demand by the Provider, the Client/User shall voluntarily and immediately return the E-Pass Tag; otherwise, the Client

understands and agrees that the Provider may take such actions as may be necessary to retrieve the same.

The Client shall indemnify and hold the Provider, its affiliates and related parties, as well as their respective

shareholders, directors, officers, employees and representatives, directly or indirectly, free and harmless against any claim by, or from

any liability to, any User or third party, for any loss, damage or liability arising out of or in connection with this Contract, including but

not limited to those caused by any of the following:

1) Any delay, interruption, stoppage or error in delivery of the E-Pass Services caused by administrative, technical, mechanical,

electronic, electrical, computer error or fault, or any other reason or circumstance attributable to the improper use, care

and/or safekeeping of the E-Pass Tag by the Client/User, and/or beyond the control of the Provider, its employees, contractors

and representatives, including but not limited to such causes as government action, change in legislation, force majeure,

interference or damage by third parties;

2) Unauthorized use of the E-Pass Tag after it was lost, without any Notice of Lost Tag submitted by the Client to the Provider; or

3) Any circumstance contemplated under Section 4 hereof.

The Client agrees that the Provider shall only address questions or complaints with respect to an E-Pass transaction

within sixty (60) calendar days from the date of such transaction. The Client hereby confirms that all E-Pass transactions that are not

brought to the attention of the Provider by the Client within the said sixty (60) day period shall be considered by the Parties to be in

7. .

8. .

9. .

10. .

11. .

Settlement of Multiple Contracts

Prohibited Use of E-Pass Lane

Repair, Replacement, Turnover or Return of Tag

Limitation of Liability

Complaints

Delinquent Account

Regular Account

Defective Tag

Rules and Guidelines

Acknowledgment Receipt

Notice of Vehicle Modification

good order. The Client also agrees that the Provider may cause any necessary adjustment to the SOA, and that in case of such

adjustment, the 60-day period shall commence from the date of receipt by the Client of a written notice of such adjustment from

the Provider.

The Client shall inform the Provider of his preferred mode of obtaining a copy of his monthly E-Pass

Statement of Account (E-Pass SOA) among the available modes of delivery stated in the .

The Client agrees that the Provider reserves the right to amend or modify this Contract from time to time as the

Provider shall deem necessary and/or expedient in relation to its provision of the E-Pass Services, by posting the corresponding notice

of such amendment or modification at the Toll Plazas, the CSC, the offices of the Provider, and the official website of the Provider, as

well as and by variable messaging services. The Client shall be responsible for monitoring such notices, and agrees to be bound by the

amended or modified terms and conditions of Contract as posted in such notices.

Any invalidity in any of the provisions of this Contract shall not affect the validity and enforceability of the

remaining provisions. No waiver by the Provider of any violation of this Contract by the Client shall be deemed as a waiver of any other

or subsequent violations.

The Provider shall be entitled to assign its rights and interests, and to transfer its obligations and liabilities, under this

Contract in whole or in part to any third party without the consent of, but upon written notice to, the Client. The Client shall not assign

any of his rights and interests, or transfer any of his obligations and liabilities, under this Contract in whole or in part to any third party

without the prior written consent of the Provider.

16. The Client hereby designates the vehicle described below, which he will exclusively use to avail of the E-Pass

12. .

13. .

14. .

15. .

.

E-Pass Statement of Account

Amendments

Severability and Waiver

Assignment

Registered Vehicle

Rules and Guidelines

REGISTERED OWNERLICENSE

PLATE NO.MAKE MODEL YEAR COLOR

Printed Name and Signature

of the Provider’s Authorized Representative

Printed Name and of ClientSignature

From

To

MM DD YYYY:

MM DD YYYY:

(Period not to exceed three (3) years)

10-digit E-pass Serial Number

Vehicle Class

Accomplished E-Pass Application Form If Previous Client:

Photocopy of Vehicle's O.R. and C.R. No outstanding amount due to the Provider

Returned E-Pass TagAccomplished Authorization Form (For Applicants

who will register a vehicle which is not registered

in his name, as reflected in the O.R. and the C.R.)

E-pass Tag Serial Number :

This is to authorize the Client to use the vehicle described below, which is registered in my name, as well as to register the said vehicle with Skyway O & M Corporation or its assignee (the “Provider”) to enable the Client to avail

of the E-Pass Services of the Provider for his use of the said vehicle. This Authorization is made in relation to the Contract for E-Pass Services between the Client and the Provider (“Contract”), and shall take effect upon the

approval thereof by the Provider until the termination of the Contract, unless the Provider receives a prior written notice of withdrawal of this Authorization. The Client and the registered owner of the vehicle to be used by

the Client to avail of the E-Pass Services shall be jointly and severally liable to the Provider for the Client and/or any User's breach of any provision of the Contract.

AUTHORIZATION FORM

CORPORATION

Contact No(s).

Address

Printed Name :

:

:

Date Filed MM DD YYYY:

Vehicle's Registered Owner

Plate No.

Make

Registered Owner :

:

:

Vehicle Information

Model :

Color :

Printed Name and Signature of CSC's Authorized Representative

Contact No(s).

Address

E-Pass Account Name :

:

:

Client

Date Filed MM DD YYYY:

Printed Name and Signature of Client

Conforme:

INFORMATION BELOW TO BE FILLED-UP BY CUSTOMER SERVICE CENTER (“CSC”)

Date Received MM DD YYYY:

Date Activated MM DD YYYY:

Customer Care Business Hours:

Mondays to Fridays 8:00 a.m. to 8:00 p.m.

Saturdays 9:00 a.m. to 5:00 p.m.

Office Address

E-Mail Address:

Capstone Technologies, Inc.

Skyway Building, Doña Soledad Avenue

Better Living Subdivision, 1700 Parañaque City

CSC Hotline

:

customercare@epass.com.ph:

(02) 888-8787:

Contact Information:

Printed Name and Signature of the Registered Owner

FM-CSD-020, Rev.0

The following are the Rules and Guidelines for availing the E-Pass Services, as may be amended by the Provider from time to time, which form an integral

part of the Contract for E-Pass Services (“Contract”). Unless otherwise stated herein or the context otherwise requires, capitalized terms used herein shall

have the same meaning as those stated in the Contract.

RULES AND GUIDELINESAs of April 2012

1. VEHICLE CLASSIFICATION:

2. E-PASS ACCOUNT AND MAINTAINING BALANCE:

A. Lane Display:

The following vehicle classification shall apply to the E-Pass Tollways, as detected by the Electronic Toll Collection System (“ETC System”) of the

Provider:

A. Class 1 refers to single-axle vehicles with a maximum height of seven (7) feet, such as cars and vans;

B. Class 2 refers to single or double-axle vehicles with a height of over seven (7) feet, such as buses; and

C. Class 3 refers to multiple-axle vehicles with a height of over (7) feet, such as trucks and trailers.

The balance in the E-Pass Account which triggers a “Low Balance” status in the ETC System varies depending on the above vehicle classification.

The E-Pass Lane shall display the following based on the status of the E-Pass Tag and the E-Pass Account:

Tag Status Account Status Lane Display Signal Light Get an Entry Card

(Class 1)-Load is Php500.01 and up

(Class 2)-Load is Php1,000.01 and up

(Class 3)-Load is Php1,500.01 and up

A Valid Thank You Green No

(Class 1)-Load is Php100.00 and above

but less than Php500.01.

(Class 2)-Load is Php100.00 and above

but less than Php1, 000.01.

(Class 3)-Load is Php100.00 and above

but less than Php1,500.01

B

C

Valid

Valid

Low

Balance

Insufficient

Green

Red

No

YesLoad is less than Php100.00

D Invalid* Invalid Red Yes

(Class 1)-Load is Php500.01 and up

(Class 2)-Load is Php1,000.01 and up

(Class 3)-Load is Php1,500.01 and up

E Invalid Invalid Red Yes

(Class 1)-Load is less than Php500.01

(Class 2)-Load is less than Php1,000.01

(Class 3)-Load is less than Php1,500.01

F Invalid Invalid Red Yes

* The following are Invalid E-Pass Tags: Dormant Tags, Defective Tags, Lost Tags and E-Pass Tags not registered in the ETC System

of the Provider.

B. Maintaining Balance and Low Balance Levels according to Vehicle Class:

Vehicle Class

Class 1

Maintaining Balance (Php)

100.00

Low Balance (Php)

500.00 and below

Class 2 100.00 1,000.00 and below

Class 3 100.00 1,500.00 and below

3. TABLE OF CHARGES, FEES AND PENALTIES:

Contract for E-Pass Services (inclusive of VAT and

Php400.00 initial E-Pass Account deposit load)2,100.00

Charges, Fees and Penalties Amount (Php)

Penalty for Non-Return of E-Pass Tag 2,000.00

Penalty for Lost Entry Toll Card 150.00

E-Pass Tag Reactivation Fee 150.00

E-Pass Tag Replacement Fee Based on prevailing price

E-Pass Tag Storage Fee (per day) 5.00

Penalty for Late Payment of Outstanding Amounts

upon Termination of Contract and/or Expiration of Term

2% of outstanding amount

per month until fully paid

The Client shall pay the following charges, fees and penalties to the Provider, as applicable:

FM-CSD-017, Rev.0

4. PROPER MOUNTING OF THE E-PASS TAG:

5. PROPER USE AND CARE OF THE E-PASS TAG:

6. CREDIT CARD REPLENISHMENT OF THE E-PASS ACCOUNT:

A. Automatic Replenishment

B. Manual Replenishment

C. Dispute or Error in the Credit Card Bill/Statement of Account

7. E-PASS STATEMENT OF ACCOUNT:

8. CONTACT INFORMATION OF THE PROVIDER:

A. The E-Pass Tag shall be mounted on the inside of the front windshield of the registered vehicle, behind its rear view mirror, without obstructing

the view of the driver. The E-Pass Tag shall not be attached to the rear view mirror or your sun shade.

B. Without removing the adhesive tape on the E-Pass Tag clip, the Client shall trial fit the said clip on the mounting area of the registered vehicle and

ensure that the E-Pass Tag is facing the windshield with the E-Pass Tag clip on top.

C. Before mounting the E-Pass Tag, the Client should thoroughly clean the mounting area where the E-Tag shall be placed, preferably using a piece of

cotton with rubbing alcohol, and shall ensure that the mounting area is dry.

D. The Client shall then peel off the adhesive on the E-Pass Tag clip and mount the same on the mounting area. The Client shall carefully position the

E-Pass Tag by pressing the same on the E-Pass Tag clip against the windshield for a few seconds to ensure a strong bond.

E. The Client shall ensure that the E-Pass Tag is positioned correctly and not easily removable.

F. The Client shall not mount the E-Pass Tag on a windshield which is heavily tinted, has a “magic tint" and the like, and/or tinted with metallic-based

content, since the reading of the E-Pass Tag by the ETC System may be impaired by such types of windshield. In case the Client shall mount the E-

Pass Tag on such types of windshield, the Provider shall not be liable for any delay, interruption, stoppage or error in delivery of the E-Pass Services

attributable to the said types of windshield.

A. After proper mounting, the E-Pass Tag shall be permanently installed in the registered vehicle and shall not be detached from the E-Pass Tag clip

unless authorized by the Provider, through its CSC, authorized outlets, personnel and/or representatives. The detachment of the E-Pass Tag from

the E-Pass Tag clip without such authorization may cause damage to the E-Pass Tag and shall allow the Provider to pre-terminate the Contract

pursuant to Section 4.1 or 4.2 thereof.

B. The Client shall not tamper the E-Pass Tag (e.g., by writing on, or putting or affixing anything, on the Tag) nor handle it in any manner which may

cause any damage thereto as it may prevent the same from working properly.

C. The Client shall only have the E-Pass Tag repaired exclusively by the Provider through the CSC. Any unauthorized repair of the E-Pass Tag shall be

considered a form of tampering thereof.

D. The Client may use a damp cloth to clean the E-Pass Tag, but shall not submerge the E-Pass Tag in water or use any cleaning agents on the same.

E. The Client shall use the E-Pass Tag by approaching the E-Pass Lane at a reasonable speed to allow the sensor of the ETC System located in the Toll

Plaza to detect the E-Pass Tag. If the E-Pass Tag is not detected or properly read by the sensor, the Client shall immediately report the same to the

Provider and request for assistance.

To conveniently replenish his E-Pass Account, the Client may enroll for an automatic or manual replenishment thereof through his credit card by

submitting a duly accomplished Credit Card Authorization Form to the Provider. After the Credit Card Authorization Form of the Client/credit card

holder has been approved by the Provider, the Provider shall request to the bank which issued his credit card (“Issuing Bank”) to replenish the E-Pass

Account of the Client/credit card holder using his credit card once the available balance is below Php500.00, or such higher amount as may be

requested by the Client. Once the Issuing Bank has sent its electronic approval of the replenishment request of the Provider, the replenishment

amount shall then be automatically charged on the credit card account of the Client, and credited to his E-Pass Account.

The authorized amount for replenishment may be predetermined by the Client/credit card holder by indicating the same on the Credit Card

Authorization Form.

The authorized amount for replenishment may be determined by the Client/credit card holder from time to time by calling the E-Pass

Replenishment Hotline at telephone number 776-7575.

In case there is a dispute or error in the credit card bill/statement of account of the Client with respect to an E-Pass Account replenishment, the

Client shall immediately send a written report of such dispute or error to the Provider, through the CSC, within sixty (60) calendar days from the

replenishment date. The Client hereby confirms that all E-Pass Account replenishments that are not brought to the attention of the Provider by the

Client within the said sixty (60) day period shall be considered by the Client, the Provider and the Issuing Bank to be in good order. The E-Pass

Statement of Account (“E-Pass SOA”) shall be used as the basis for validation of the E-Pass Account vis-à-vis the credit card billing/statement of

account for an E-Pass Account replenishment.

The Client may obtain his monthly E-Pass SOA starting from the 6 day of the following month through the following modes of delivery:

A. E-mail - The Client may call the E-Pass Contact Center at telephone number 776-7676 to register his e-mail address with the CSC to receive his

monthly E-Pass SOA via e-mail. The Client shall be allowed to register only one (1) email address.

B. Fax - The Client may call the Statement-On-Demand Hotline at telephone number 776-7057 every month to obtain through fax the current E-Pass

SOA. This service is currently available only to Clients which have a Metro Manila phone line with an auto-fax feature.

C. Other modes of delivery - The Client may request for other modes of delivery to receive the E-Pass SOA, subject to such administrative fees as may be

charged by the Provider.

In case of any change in his registered e-mail address or fax number, the Client shall send prior notice thereof to the CSC through the E-Pass Contact Center

or customercare@skyway.com.ph.

Office Address - Skyway Building, Doña Soledad Avenue, Better Living Subdivision, 1700 Parañaque City

Customer Service Center - (02) 888-8787

Replenishment Hotline - (02) 888-8787

Email address - customercare@epass.com.ph

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