Faster, more effi cient emergency response is more urgent than ever, especially as budget

cuts stretch limited resources. Intergraph® computer-aided dispatch (CAD) is the choice of

more than 2,500 agencies worldwide, offering communications integration, interoperability,

and mobile technologies to help you make smarter decisions at critical moments. Our

geospatially powered software ensures dispatchers have the right tools to fi eld calls, enter

and update incident details, and manage critical resources. We combine an interactive,

real-time map display with call-handling, dispatch, records management, commercial

intelligence data, and mobile technologies to bring you life-saving information when you

need it.

I/Calltaker and I/Dispatcher form the core of our solution. I/Calltaker lets you answer calls,

verify locations, enter precise incident data, and forward calls to control-room dispatchers.

Automatic feeds from alarm systems and ANI/ALI controllers, combined with the display of

geographical location, address, and other information, allow call-takers to rapidly identify

where an incident is happening. The software further provides structured questions that

guide you through specifi c situations to help you quickly assess and prioritize calls.

I/Dispatcher adds resource management to I/Calltaker, so you can dispatch units and

resources, and monitor incident status. Using the integrated map display, I/Dispatcher

recommends resources based on incident and vehicle location, drive time, unit type,

offi cer skills and availability, and other factors. Our mobile technologies bring you feature-

rich dispatch and query capabilities from laptops, tablets, and smartphones. All these

features instill confi dence that you have the right information on hand to help you

save lives.

FEATURES AND BENEFITS

Ease of Use and Workfl ow Effi ciencyAccurate Information on Demand – Our smart user interface and common operating

picture integrate crucial, real-time data into easy-to-understand visual representations.

Text message support includes the ability to send SMS text input to the public safety

answering point (PSAP). Rapid interface deployment and automatic handling of real-time

intelligent communications simplify information-sharing on a variety of mobile devices,

adding fl exibility and value to your system.

Real-time Recommendations – Real-time recommendations promote optimal

resource allocation, which is especially important on a limited budget.

Comprehensive Dispatching Workfl ow – Our end-to-end solution supports

the entire dispatching process, from incident entry to two-way communication

A TRUSTED SOLUTIONIntergraph’s public safety and security solutions protect 1 in 12 people in the world. Our software helps safeguard among the largest and most complex cities and government sites in the world from Melbourne, Australia, to Mumbai, India, and Redstone Arsenal, Alabama, to Rio de Janiero, Brazil. Find out how Intergraph CAD can help safeguard your community.

COMPONENTSStandard• I/Executive• I/Dispatcher• I/Informer

• I/Calltaker• I/Backup

• I/NetViewer

Optional• I/NetDispatcher• I/Question and

Answer• I/AlarmPlus• I/Sight (Desktop

and Server)

• I/Sensor (Desktop)• I/Map Editor• Deccan BARB• Deccan CAD

Analyst and ADAM

• Deccan LiveMUM

INDUSTRY STANDARDSSupport for the latest technology platforms, such as Oracle Database 11g, SQL Server 2008, Microsoft® Internet Explorer, and Microsoft Windows® Server 2008, ensures your CAD software operates on the latest industry-standard platforms. CAD supports Citrix XenApp for client virtualization and VMWare’s VSphere ESX for server virtualization. Virtualization approaches reduce hardware and system administration costs. Plans for web services technology are in progress.

COMPUTER-AIDED DISPATCH FORPUBLIC SAFETY

APPLICATION SHEET

©2013 Intergraph Corporation. All rights reserved. Intergraph is part of Hexagon. Intergraph, the Intergraph logo, and EdgeFrontier are registered trademarks of Intergraph Corporation or its subsidiaries in the United States and in other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation. Other products and brand names are trademarks of their respective owners. 1/13 PSF-US-0026F-ENG

Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph’s industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company’s software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.

Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions, including ERDAS

technologies, to the public safety and security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph Government Solutions (IGS) is a wholly owned subsidiary of Intergraph Corporation responsible for the SG&I U.S. federal and classified business.

Intergraph is part of Hexagon (Nordic exchange: HEXA B; www.hexagon.com), a leading global provider of design, measurement and visualisation technologies that enable customers to design, measure and position objects, and process and present data. For more information, visit www.intergraph.com and www.hexagon.com.

ABOUT INTERGRAPH

with mobile response units in the field. Automatic handling of

intelligent notifications allows you to quickly and reliably share

critical information on a wide range of devices, streamlining

operations and improving personnel safety.

Convenient Web Access – Intergraph’s web-based dispatch

system leads the industry in remote dispatch, enabling secure

and efficient dispatch from the field using a variety of familiar

platforms and data types. Our I/NetViewer and I/NetDispatcher

applications with .NET and a web services core improve

interoperability and consistency with other public safety

applications. Enhanced user refresh raises workflow productivity

by giving you real-time information.

Support for Mobile Users – Intergraph’s mobile solutions

provide incident, mapping, and location data on mobile platforms:

web, vehicle, handheld/smartphone, and tablet, and offer

seamless application interoperability for the mobile user. It allows

field personnel to update incident details, access local and national

databases, and send and receive text messages using in-vehicle

devices, handheld devices, and radio terminals.

Dynamic Incident Summary – With our incident summary tools,

you can display incident details at the touch of a button. Incident

information is automatically available to all authorized users (e.g.,

other control room staff and officers enroute to an incident).

Integrated Voice and Data – Our application smoothly integrates

voice and data communications with seamless interfaces to radio

and telecommunications systems to allow fast, efficient radio

messaging and data distribution.

Load Balancing – This feature lets you assign multiple incidents

to the same unit, or hold them for scheduling at a specific time

pending unit availability or other conditions.

Resource Tracking – The ability to track resources enables you

to monitor activity, issues alerts if a unit fails to respond within

the required time, and uses colors and symbols to differentiate

between unit availability statuses. You can enhance resource

tracking with real-time automatic vehicle location (AVL).

Support for Map Editing – Our software integrates with our I/Map

Editor product to streamline map workflows.

Automatic Perimeter Generation – The ability to automatically

generate a perimeter within a specified distance of an event, and

then send that information to mobile units, speeds response for

road closures and other time-critical workflows.

Interoperability for Multi-Agency CoordinationMulti-Agency Data Sharing – Intergraph’s CAD application

promotes multi-agency collaboration to optimize agency resource

management. Support for National Information Exchange Model

(NIEM) protocols enables CAD information exchange and cross-

referencing of events in a multi-agency environment.

Application Interoperability – Our modern, innovative approach

gives you bi-directional communication with other CAD and external

interfaces using industry-standard formats. Our framework lets

you create business rules that notify stations, individuals, units,

workstations, printers, and outside agencies based on triggers such as

event type, location, unit status, road closures, and expiring time limits.

Our exclusive EdgeFrontier® middleware promotes rapid deployment

of interfaces, including seamless connections to a variety of cameras,

sensor systems, and networks.

Platforms and Technologies Geospatially Powered Platform – Our geospatial solutions

enable complete situational awareness, as incident and resource

information is fused with GIS data and displayed in easy-to-

understand visual representations.

Microsoft Bing and Google Maps Support – With appropriate

licensing, you can now display consumer maps in addition to your

CAD map. This is useful when events fall outside your jurisdiction,

or when additional data layers, such as aerial or oblique imagery,

may add visual information about an incident location. Integration

with CAD allows you to view these maps in the CAD environment.

Access to More Intelligence Data – Intergraph’s partnership

with Intrado, Inc., provides relevant and timely information about

people, places, and property on any Internet-enabled device.

Intrado Beware better prepares you to respond to any situation for

more confident and coordinated on-scene decision-making.

Data Security – New National Institute of Standards and

Technology (NIST) certified encryption algorithms, delivered with

with the Microsoft operating system, provide critical data security.