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1 Applying ACO Principles to a Pediatric Population UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care with a Physician Extension Team Ethan Chernin, MBA Director

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Page 1: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

1

Applying ACO Principles to a Pediatric Population

UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care

with a Physician Extension Team

Ethan Chernin, MBADirector

Page 2: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Objectives

Understand the underlying principles of accountable care organizations and value-based payment

Understand the development of the Physician Extension Team model

Likely evolution

Page 3: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

University Hospitals Rainbow Care

Connection

University Hospitals Accountable Care

Organization

University Hospitals Coordinated Care

OrganizationACO Type:

Pediatric ACO Employee/Commercial ACO

Medicare ACO

Attributed Membership:

78,000 53,000 42,000

Payer: Ohio Medicaid Apex / Cigna / United Traditional Medicare

Term: July 1, 2012 –June 30, 2015

September 2010 /October 1, 2013 / February 1, 2014

July 1, 2012-December 31, 2015

Sponsor: Center For Medicare & Medicaid

Innovation (CMMI)

University HospitalsExecutive Leadership/

UHACO

Centers For Medicare & Medicaid Services

(CMS)

UH ACO Models

Page 4: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Pediatric Accountable Care Organization (ACO)

Providers who work together, alongside families, to provide and coordinate services for individuals…

and collectively

take accountability for improving the lives of these children

- Ohio Department of Jobs and Family Services (ODJFS)

Page 5: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

ACO Key Components•

Accountability

Triple Aim–

Better Health

Better Care –

Lower Cost

Risk–

Upside

Downside

Rainbow Care Connection 5

Page 6: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Value-based Payment Terminology

Total cost of care•

Per member per month (PMPM)

Member months -

months per year on Medicaid•

Utilization = visit rate per 1,000 member months

Capitation –

lump sum payment for all costs•

Bundled Payment –

lump sum payment for all

costs around a defined episode•

Shared savings -

Page 7: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Risk Models

Page 8: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Bridging the Transition Transforming Pediatric Care

Page 9: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Adult vs. Pediatric ACOAdult (Medicare) ACO Pediatric ACO

PPAC A Defined PPACA not defined, delegated to State

Based on PCMH Based on PCMHDemonstration models No demonstration modelsMinimum 5,000 patients Many needed to evaluate savingsWaiver for MSSP for fraud and abuse laws

No waiver for fraud and abuse laws

Major component disease management / coordination

Only one component disease management / coordination

Focus on preventing readmissions Readmissions less prevalent

Page 10: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Population Management - Medicaid

Only 2% of Medicaid recipients account for 25% 

of program’s spending

Page 11: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Identifying the Targets

Children do not get recommended preventive care•

Cost of care for children rapidly rising

5% of Medicaid enrollees account for 50% of cost •

70% ED visits by children on Medicaid are avoidable

Poor access for behavioral health services, rising admissions

Rising prescription costs •

80% of pediatric expense is ambulatory

Page 12: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Better Care, Better Health, Lower Cost for Children

Where to look? -

ED visits

-

Behavioral health services-

Children with complex chronic conditions

-

Drug expenditure-

Quality primary care

Page 13: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Want to make changes•

But they don’t have –

Infrastructure

Money–

Time

Knowledge•

No two pediatric practices are alike–

Change implementation must be flexible

Often more than one method is needed–

Local academic children’s hospitals are trusted

Community Practices

Page 14: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Providers – How likely are you to utilize the following to help guide you through

healthcare transformation?

Page 15: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Current State of Care

Patients ProvidersMeaningful Care

Page 16: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Future State of Care

Patients Providers

Physician Extension Team

Page 17: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Care Provided

Current Model1 Type of Care Interaction

Physician Extension Team Model4 Types of Care Interaction

More opportunities to create change

Page 18: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Hospital

Physicians

Patients

Behavioral Health Agencies

Community Agencies

Medicaid Plans

Government

Physician Extension Team–Better Health–Better Care–Lower Cost

Page 19: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Creating the Physician Incentive Plan

Align incentive targets with ACO goals•

Identify and define variables associated with targets (types of patients, type of provider)

Determine rationale behind incentive dollar amounts (cost to provider to implement change)

Discuss with PCP focus group•

Finalize definitions and requirements

Ensure compliance with laws and regulations–

No waivers for non-MSSP ACOs from fraud & abuse

Page 20: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Physician Incentives

1.

National quality recommendations2.

Access

3.

Care coordination

*Made 2 incentive payments to date

Page 21: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Health Care Innovation Award •

University Hospitals was one of 107 recipients from an applicant pool of approximately 3,000 for a Health Care Innovation Award*–

$12.7 million over 3 years

Funding began July 1, 2012

Service delivery began January 1, 2013

The project described is supported by Funding Opportunity Number CMS-1C1-12-0001 from Centers for Medicare and Medicaid Services, Center for Medicare and Medicaid Innovation. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies.

The data presented has not been audited or verified by CMMI.

Page 22: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Program Goals1.

Improve quality of care delivered in primary care practices

2.

Improve health and quality of care delivered to children with complex chronic conditions

3.

Improve access and functionality of children with behavioral health problems

4.

Decrease avoidable ED visits 5.

Create a sustainable model

Page 23: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Pediatric ACO Programs

Page 24: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

ACO Structural Programs

Rainbow Care Connection 24

Provider Network Geographic strategy

‐  Broad patient access‐  8 counties in NE Ohio‐  Urban, suburban, rural‐  FQHC‐  Solo and group

Incentive payments

Shared Savings Contract with Payers Coordination of opportunities‐  Physicians‐  Patients‐  Quality

Shared savings program

Population Health & Care Gap Analysis

Cost of care Utilization patterns Quality gap targets

Page 25: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Provider Network

Rainbow Care Connection 25

154 Pediatric Providers•

60% UH, 40% Independent•

29 Practices•

47 Sites•

~ 78,000 Medicaid members, 

130,000 non‐Medicaid patients 

Page 26: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

ACO Structural Programs

Rainbow Care Connection 26

Provider Network Geographic strategy

‐  Broad patient access‐  8 counties in NE Ohio‐  Urban, suburban, rural‐  FQHC‐  Solo and group

Incentive payments

Shared Savings Contract with Payers Coordination of opportunities‐  Physicians‐  Patients‐  Quality

Shared savings program

Population Health & Care Gap Analysis

Cost of care Utilization patterns Quality gap targets

Page 27: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Shared Savings

5 Medicaid managed care plans•

2 commercial plans (with adult ACO)

Arrangements include dollars earned for:–

reduced cost (ED and Pharmacy)

improved quality

Page 28: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

ACO Structural Programs

Rainbow Care Connection 28

Provider Network Geographic strategy

‐  Broad patient access‐  8 counties in NE Ohio‐  Urban, suburban, rural‐  FQHC‐  Solo and group

Incentive payments

Shared Savings Contract with Payers Coordination of opportunities‐  Physicians‐  Patients‐  Quality

Shared savings program

Population Health & Care Gap Analysis

Cost of care Utilization patterns Quality gap targets

Page 29: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Population Health

Ohio Medicaid claims data monthly feed–

Medical

Pharmacy–

Behavioral health costs

All claims for the network panel

Page 30: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Population Health

Page 31: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Clinical Operational Programs

Rainbow Care Connection 31

Page 32: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Check-up for QualityMetric

Attainment (to date)

Year 1Obesity 96%Lead 100%Fluoride Varnish 96%

Year 2

URI 100%Asthma 93%Well Visits 3‐6 yrs 93%Preferred Drug List 100%

Year 3 

(proposed)

ADHDPharyngitisAdolescent VaccinesAdolescent Visits 13‐18 yrsBest Value Rx

79% of practices

meeting all 7 metric targets

Page 33: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Practice-Tailored Facilitation

2,550 Face-to-face contacts•

83 Assessment & Observation Visits

188 Education and Feedback Meetings•

417 Major chart reviews

1,821 Facilitation visits•

41 Training sessions for fluoride varnish

1,146 Email/phone communications

Page 34: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Example - Asthma

Page 35: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Clinical Operational Programs

Rainbow Care Connection 35

Page 36: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Children with Complex Conditions

110 patients enrolled•

Innovative electronic assessment documentation

Telemedicine program connects patient to care team•

52% of patients have fewer admissions than compared to baseline*

54% of families reflect increased functionality scores**•

Over 4,500 “touch points”

with patients and families and

6,900 PCP communications

* Patients enrolled > 6 months** Family Impact Score

Page 37: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Clinical Operational Programs

Rainbow Care Connection 37

Page 38: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Behavioral Health Patients

Service Pts. To Date

Office-based Assessment 555

Telephone Consultation 32

Resource and Referral Service 1,356

ED SW Crises Intervention 183

Page 39: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Patient Functionality*

47%

7%

37%

5%5%

0%

20%

40%

60%

80%

100%

Clinically Significant Deterioration

Partial Deterioration

No Change

Partial Improvement

Clinically Significant Improvement

54% with improved functionality scores

Page 40: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

ED SW Crisis Intervention

Rainbow Care Connection 40

Page 41: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Cum

ulat

ive

% A

dmitt

ed

∆-25%

Page 42: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Clinical Operational Programs

Rainbow Care Connection 42

Page 43: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

24/7 Three-tiered Medical Team Access

Page 44: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Rainbow Care Connection 44

The Clear Need

Page 45: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

UH Rainbow Babies &

Children’s Hospital

HealthSpot™

Station

45

Page 46: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

HealthSpot Outcomes

61 patients seen at Friendly Inn•

98% patient satisfaction

96% -

would return if needed•

76% -

would have gone to ED/UC if not

available

Page 47: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Clinical Operational Programs

Rainbow Care Connection 47

Page 48: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Outreach Example•

Pediatric Community Health Workers–

Central Promise Neighborhood (pilot location)

Partnership with Sisters of Charity Foundation–

Developed customized training curriculum

Initiated door-to-door outreach campaign

Page 49: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Care Connection Program

Intervention:–

4 or more ED visits/year

Real time ED enrollment, education–

Phone follow-up 1 day, 2, 6, 12 weeks

Outcomes:–

240 patients enrolled

58% “graduation rate”

Page 50: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

ED Recidivism Rate

70%

55%

47%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Within 0‐3Months

Within 0‐6Months

Within 0‐9Months

Page 51: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

% Decrease ED Medicaid Visits from Prior Year*

Page 52: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

‐5.9%

‐4.2%

‐8.4%

‐11.9%

‐14.0%

‐12.0%

‐10.0%

‐8.0%

‐6.0%

‐4.0%

‐2.0%

0.0%Q1 Q2 Q3 Q4

CareSource 2013 ED PMPM

PMPM = per member per month

Page 53: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

CareSource 2013 ED Utilization

Utilization = visits per 1,000 member months

‐4.5%

1.2%

‐3.6%

‐8.5%‐10.0%

‐8.0%

‐6.0%

‐4.0%

‐2.0%

0.0%

2.0%

Q1 Q2 Q3 Q4

Page 54: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

ER Visits per 1000 Comparison

Rainbow Care Connection 54

Page 55: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Likely Evolution

Commercial ACO involvement•

Payment for specific RCC/PET services

Obtain PMPM administration fee•

Receive greater % of shared savings

Move down the risk continuum -

capitation

Page 56: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

Sustainability Timeline

Sustainability Funding‐

No Cost Extension‐

Current Shared Savings‐

Additional Innovative Payment Models

Page 57: Applying ACO Principles to a Pediatric Population. Applying ACO Principles to . a Pediatric Population. UH Rainbow Care Connection: Transforming Pediatric Ambulatory Care . with a

University HospitalsRainbow Care Connection

Transforming Pediatric Ambulatory Care with a Physician Extension Team