april 14–16, 2015 — ramkota hotel, sioux falls, sd...

Annual Spring Institute

Change is the only

constant.

April 14–16, 2015 — Ramkota Hotel, Sioux Falls, SD

L e a d e r s i n L o n g T e r m C a r e

Regist

er Ear

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Invitation to Attend

“Change is the only constant.” The South Dakota Health Care Association (SDHCA) extends an invitation for you to join your peers at our Annual Spring Institute to be held on April 14-16, 2015, at the Ramkota Hotel in Sioux Falls. The SDHCA Education Committee has planned sessions that cover the most current topics facing the Long Term Care profession today! This Institute booklet provides you with a listing of the educational sessions. Many of the sessions are designed for all staff from nursing facilities and assisted living facilities. Please review each of the sessions for the topics that are most appropriate for your discipline. Tuesday will be Administrator and Council Business Meetings with elections for new officers.

Wednesday will feature “Frontline Caregiver Day!” With a facility registration, you can send two frontline caregivers “free of charge!” Wednesday will also feature “The Virtual Dementia Tour!” Come experience the physical and sensory simulation of dementia. Thursday will be wear your “long term care apparel” day! Come join your peers to experience “Change is the only constant” at the Annual Spring Institute.

We invite you to attend this year’s Institute!

804 N Western Avenue Sioux Falls, SD 57104

General Information

Location Ramkota Hotel 3200 W Maple Street Sioux Falls, SD 57107

Room Reservation Deadline A block of rooms is reserved at a special rate at the Ramkota Hotel. Single - $94.99 Double - $94.99 You must reserve your room(s) by March 7, 2015, to guarantee the rate and availability. Please mention the SDHCA room block to receive the special rate. Phone: 605-336-0650

How To Register Register for the Institute online at www.sdhca.org. Register early and save money! If you register by March 10th, you can save the most money. If you register by March 24th, you can save some money. If you register on-site, you will pay the highest fee! The SDHCA Nursing Facility registration includes 5 staff and exhibitor noon lunch. The SDALA Assisted Living Center registration includes 3 staff and exhibitor noon lunch. Registration Fees:

Registration Categories: Early Bird (March 10)

Advanced (March 24)

On-Site

Per Nursing Facility – SDHCA Members (Up to 5 attendees)

$455.00 $475.00 $495.00

Per Assisted Living Facility – SDALA Members (Up to 3 attendees)

$345.00 $365.00 $385.00

SDHCA Corporate/Associate Members (Up to 4 attendees)

$415.00 $435.00 $455.00

Nonmember/Facilities (Individual) $900.00 $940.00 $980.00 Fee Per Additional Member Attendee $45.00 $45.00 $45.00

Facilities may not combine onto one registration. Each licensed facility must register separately.

Send Payment to: SDHCA 804 N Western Avenue Sioux Falls, SD 57104

Cancellation Policy Registration cancellations must be made in writing by fax, mail, or email to the SDHCA office. Any cancellations received by March 10, 2015, will be refunded. Any cancellations received between March 11, 2015, and March 24, 2015, will be refunded minus a $100.00 fee. Refunds will NOT be issued to participants who did not attend the Institute and did not cancel their registration by March 24, 2015.

Educational Sessions Many of the educational sessions are designed for all staff from nursing facilities and assisted living facilities. The sessions on Wednesday are also designed for Frontline Caregivers! Please review the program descriptions and objectives of each of the sessions.

Continuing Education Credit Your name badge will contain a bar code for scanning after each session for CEUs. The general sessions and breakout sessions are pre-approved for nursing home administrators and social workers. Hours have

been requested from the Dietary Manager Association and Dietetic Association. A total of 13 clock hours are available. This program has been approved by SDBNFA as SDHCA is an affiliate of the American Health Care Association which is an approved provider for credit hours. This organization (SDHCA) is approved as a provider for continuing education by the SD Board of Social Work Examiners. Social workers will receive 13.0 Continuing Education Clock Hours. Provider #: 1012

Welcome Reception Please join your colleagues for a Welcome Reception on April 15th at the Ramkota Hotel from 4:45 – 5:30 pm. This is a perfect time to talk with your peers and share information about the Ever Changing World of Long Term Care. Frontline Caregivers will be recognized at this reception. Drawings for prizes will be held during the Welcome Reception.

Spring Exhibit Show The Spring Exhibit Show will be on display during the times listed below. In order to keep your registration fees lower, SDHCA relies on these Exhibitors. Please take the time to visit the Spring Exhibit Show. When: April 16, 2015 Where: Washington Room Time(s): 7:30 am – 1:15 pm 7:30 am – Breakfast 9:45 am – Break 12:00 pm – Exhibitor Lunch

Administrator Region Meetings & Administrator Business Meeting The Administrator Region Meetings will be held on Tuesday, April 14, 2015, from 12:30 – 1:30 pm in the following rooms: Region I – Washington Room Region II – Crystal Room Region III – Amphitheater II Region IV – Jefferson Room The Administrator Business Meeting will be held on Tuesday, April 14, 2015, from 4:15 – 5:15 pm in Amphitheater II.

Council Business Meetings & SDALA The Council Business Meetings will be held on Tuesday, April 14, 2015, from 12:30 – 1:30 pm in the following rooms: Activities – Harvest Room Dietary – Lincoln Room Nursing – Amphitheater I Social Services – Roosevelt Room The South Dakota Assisted Living Association (SDALA) Business Meeting will be held on Tuesday, April 14, 2015, from 5:15 – 5:45 pm in Amphitheater II.

SDMDA Annual Seminar

Wednesday, April 15 (Jefferson Room) 8:00 – 8:25 am Registration – Continental Breakfast

8:30 – 9:00 am AMDA Update Naushira Pandya, MD, CMD, AMDA President 9:00 – 10:00 am C Diff in Post-Acute and Long Term Care (Adm – 1 hr) Tim Ridgway, MD, FAAFP, Dean of Clinical Faculty and Associate Professor, Sanford School of Medicine of USD 10:30 – 11:30 am Management of Diabetes in the Elderly: An Evidence- (Adm – 1 hr) Based Update

Naushira Pandya, MD, CMD, AMDA President 11:30 am – 12:45 pm SDMDA Luncheon (Medical Directors Only) SDMDA Business Meeting 12:45 – 1:45 pm What’s New in Assisted Living and Long Term Care for (Adm – 1 hr) Physicians Diana Weiland, RN, LTC Public Health Advisor Deb Carlson Wegleitner, RN, ALC Public Health Advisor Office of Licensure & Certification, Department of Health 1:45 – 2:45 pm Managing Outbreaks in Long Term Care (Adm – 1 hr) Oluma Bushen, MD, Avera Medical Group Geriatric Services 3:15 – 4:45 pm Allegations of False Claims for Rehabilitation Therapy in (Adm – 1.5 hrs) Long Term Care David Brechtelsbauer, MD, CMD, Moderator Thomas Ripperda, MD, Director, Avera Physical

Medicine & Rehab Nicky Gilbertson, MSPT, Area Vice President, Aegis Therapies Linda Nolen, MSN, Director of Special Clinical Initiatives, Ev. Lutheran Good Samaritan Society

SDMDA has requested 6.0 hours in medical direction toward certification as a Certified Medical Director in Long Term Care (CMD) and has requested 6.0 prescribed hours from the American Academy of Family Physicians. (SDHCA has requested credit hour approval for some of these sessions. These sessions are designed for Medical Directors, but may be attended by other disciplines. Please note the sessions that are approved for credit hours.)

Next SDMDA Annual Seminar April 13, 2016

Ramkota Hotel, Sioux Falls

Register online at www.sdhca.org

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SDHCA Annual Spring Institute Tuesday, April 14

11:30 am – Registration Desk Opens Ramkota Hotel

12:30 – 1:30 pm Region Meetings – (Administrators) Region I – Washington Room Region II – Crystal Room Region III – Amphitheater II Region IV – Jefferson Room

12:30 – 1:30 pm Council Business Meetings (Members Only) Activities – Harvest Room Dietary – Lincoln Room Nursing – Amphitheater I Social Services – Roosevelt Room

1:45 – 2:45 pm General Session Presentations Speakers: Daryl Reinicke, SDHCA President Mark B. Deak, SDHCA Executive Director Room: Washington Room This session will give an update on AHCA and SDHCA activities.

Opening Session 3:00 – 4:15 pm “Follow The Leader – Following the Pattern of Leaders who Defy Gravity” Tony Decker, Founder & President, Kipworth Leadership Institute Room: Washington Room 1.5 Hours One of the most haunting questions for anyone in a supervisory position is: How do you get people to do the things you need them to do? For centuries, the two most dominant paradigms have been ruling or managing people. While these are effective practices with animals and objects, they are not well-suited for human

beings. The deeper question is: How to you create the conditions where people intrinsically move themselves? In this session, we will showcase leadership in its highest form; leaving the old bones of ruling and managing behind us. We will provide astonishing proof that leadership is not about a leader and a follower, it’s about a steward and a set of conditions. If the conditions are right, people will lead, govern, and motivate themselves. The clear and simple principles behind this premise are the keys to positive change, growth, and continuous improvement within any organization. At the conclusion of this session, the participants will be able to:

Know what leadership is and what it is not Know why a person should lead rather than

rule or manage Know how to create the conditions that

foster intrinsic motivation

4:15 – 5:15 pm Administrator Business Meeting (Members Only) Amphitheater II

Educational Session 4:15 – 5:45 pm “Culture Change Chaos: 7 Keys to Survival” Donna Manring, DTR, Owner/Founder, Innovative Dining Solutions & Manring Consulting Room: Washington Room 1.5 Hours The terms “culture change” and “resident centered care” continue to be two major hot buttons in health care. What is culture change? How do you implement culture change in your facility? Culture Change is not one size fits all. Culture Change becomes a philosophy of which its success will only be realized if your organizations’ team adopts the correct attitude and drive toward achievement. Leaderships’ ability to train and support culture change is pivotal for a successful transformation!



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At the conclusion of this presentation, the participants will be able to:

Identify the reasons for resistance to change and learn how to overcome this resistance with proven winning techniques

Develop clearly defined goals and action plans for culture change transformation

Develop teams and sub-teams for successful long term behavior change

Develop a team of leaders with an aligned culture of caring

5:15 – 5:45 pm SD Assisted Living Association Business Meeting Amphitheater II

Sign Up for Virtual Dementia Tour (See Registration Desk.)

Wednesday, April 15

8:30 am – 4:30 pm Virtual Dementia Tours

(Must Sign Up – See Flyer for Details)

8:30 – 10:00 am Concurrent Educational Sessions (One session is divided into Part I & II.) “Getting to the Root Cause of Falls – It Takes Everyone!” – PART I (Continued Session) Sue Ann Guildermann, RN, BA, MA, Director of Education & Quality Improvement, Empira Room: Amphitheater I 1.5 Hours Empira, a Minnesota consortium of older adult service providers, applied for and received a MN Department of Human Services’ Performance Incentive Payment Program funding to prevent and reduce resident falls in skilled nursing facilities. This session will provide an overview to the implementation of the Empira comprehensive fall prevention program. A key to the success of this fall prevention program was the ability of all staff to conduct a post-fall root cause analyses. They were able to analyze the internal, environmental, and operational

conditions, which were present at the time the resident fell and which may have contributed to resident falls. Becoming proficient in root cause analysis is a key to fall prevention and reduction. At the end of this session, the participants will be able to:

Identify the principles of root cause analysis Utilize root cause analysis to determine the

causes of resident falls Investigate the environmental/external,

internal/clinical and operational/systems factors that may have contributed to a fall

“Let’s Talk About the Draft (44:04)” Diana Weiland, RN, LTC Public Health Advisor, Office of Licensure & Certification, DOH Room: Lincoln Room 1.5 Hours This presentation will be about the proposed changes to Administrative Rules of South Dakota Title 44 Department of Health Article 44:04 Medical Facilities. It is an opportunity for discussion and clarification of the intent of the rules changes. Come listen, share and comment about the draft changes to the 44:04 rules. At the conclusion of this session, the participants will:

Gain an understanding of the proposed/draft changes to State rules

Have an opportunity to share comments and concerns about proposed changes

Identify any differences between State rule and Federal regulation

Acknowledge the timeline for the rules package and implementation

“Aha! So That Is How It Feels – Viewing the World Through Their Eyes” Michelle Kutner, MSW, Specialty Service Consultant, Ev. Lutheran Good Samaritan Society Room: Roosevelt Room 1.5 Hours This session is a repeat of a session that was presented at the South Dakota Annual Fall Convention in September 2014 highlighting how simulation experiences such as the Virtual Dementia Tour can influence how we respond to persons with Alzheimer’s disease. It is being offered again this Spring in response to



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feedback received from the Convention attendees! What does it really mean to walk a day in another person’s shoes? Have you ever wondered what it feels like to have Alzheimer’s disease? Caregivers often comment that the hardest part of working with a person with Alzheimer’s is managing or responding to behaviors that are associated with dementia. As caregivers, it is important for us to gain a deeper understanding and empathy of what dementia can do to a person. Seeing it from the perspective of the person with the disease is powerful and helps us to understand a person’s actions/behaviors throughout the day. At the conclusion of this session, the participants will be able to:

List three physical and cognitive impairments associated with Alzheimer’s disease and related dementias

Describe how simulation experiences such as the Virtual Dementia Tour can influence how we respond and work with persons with Alzheimer’s disease

Explain how behaviors are coping strategy responses for persons with Alzheimer’s disease and related dementias

“Using QAPI to Decrease Hospital Transfers” Marty Pachciarz, RN, RAC-CT, Managing Director of Clinical Services, Polaris Group Room: Amphitheater II Room 1.5 Hours This session will first review the Centers for Medicare and Medicaid (CMS) initiative to decrease hospital readmissions, and also review CMS initiative to track hospital readmissions as a Quality Measure. This session will review systems needed to track all types of hospital transfers including in-patient, observation bed, or ER; and how to calculate transfer rates for each type. Methods to investigate and identify root cause will be explored. This session will describe how to integrate into your ongoing risk management program, and methods to determine process improvement opportunities.

At the conclusion of this session, the participants will be able to:

Investigate hospital transfers identifying root cause

Identify opportunities for improvement “Calling All Departments: Dinner is Served From Ordinary to Extraordinary” Donna Manring, DTR, Owner/Founder, Innovative Dining Solutions & Manring Consulting Room: Harvest Room 1.5 Hours Understand the impact dining services has on your facility for all departments. How is meal time regarded by nursing and other departments? The level and method of customer service in dining you provide will be the deciding factor of your success. We as care providers will always have customer care focus. This program provides the keys to not only understanding exceptional customer service but also how to implement from the bottom up! Every team member has the power to provide exceptional customer service given the training and inspiration to adopt the passion for culture of caring. Implement an “all hands on deck” dining program. The benchmark for the fine dining is developing facility wide awareness of the importance of dining. Dining programs incorporating an “aligned culture”, experience increased customer satisfaction, improved staff retention, client referrals from residents, families and staff, decreased costs and offers opportunities for marketing advantages. Leadership and the entire organizational team vision must focus on “customer service” oriented Fine Dining. There are many options in improving the dining environment and this program highlights proven keys to success. At the conclusion of this presentation, the participants will be able to:

Implement proven keys to consistent exceptional customer service standards in dining that will set your facility apart from others increasing your competitive edge and reputation

Train, coach and measure levels of customer service dining hospitality resulting in team



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retention and increased dining signature service

Develop a clear action plan for an aligned culture including administration, nursing and other team members resulting in exceptional dining customer service that will spread throughout the community

Understand importance of interdepartmental communication and the role of dietary in assuring a successful dining program

10:30 am – 12:00 noon Concurrent Educational Sessions (One session is divided into Part I & II.) “Getting to the Root Cause of Falls – It Takes Everyone!” – PART II (Continued Session) Sue Ann Guildermann, RN, BA, MA, Director of Education & Quality Improvement, Empira Room: Amphitheater I 1.5 Hours Interventions that were used as a result of the post-fall root cause analyses will be discussed as well as the outcomes that were learned from this program. This session will conclude highlighting the practices and actions now taken, by all staff within twenty-six facilities, to continue to sustain the program. The Empira fall prevention program is a combination of nationally recognized evidence-based research findings. Empira, however, challenged many of the standards of practice for reducing falls. Learn their program outcomes from becoming skilled nursing facilities that are now alarm-free, restraint-free, corrected bed heights (no low beds) no floor mats and the cautionary use of gripper socks. This is not a “nursing-only” program. It required the skills, knowledge, participation and commitment of all employees in all departments. At the end of this session, the participants will be able to:

Discuss the successful intervention to prevent and reduce resident falls in skilled nursing homes and assisted living homes

Match interventions to the cause of the fall Identify evidence-based resources to support

the interventions to prevent and reduce falls

“Let’s Talk About the Draft (44:04)” Diana Weiland, RN, LTC Public Health Advisor, Office of Licensure & Certification, DOH Room: Lincoln Room 1.5 Hours See Previous Program Description “Aha! So That Is How It Feels – Viewing the World Through Their Eyes” Michelle Kutner, MSW, Specialty Service Consultant, Ev. Lutheran Good Samaritan Society Room: Roosevelt Room 1.5 Hours See Previous Program Description “Nurse Leadership – DON 101” Marty Pachciarz, RN, RAC-CT, Managing Director of Clinical Services, Polaris Group Room: Amphitheater II 1.5 Hours This session will review some basic best practices proven effective by Directors of Nursing (DONs). We will discuss the fundamental role as well as other types of roles assigned to a nurse leader (DON). This session will discuss best practices for risk management to decrease overall liability and survey risk. This session will share ideas for managing resident/family issues, staff issues, and clinical systems, and staff development. We will create nurse leader (DON) tasks – daily, weekly, monthly and PRN. At the conclusion of this session, the participants will be able to:

Implement effective oversight of nursing department

Understand the role in Risk Management “Breaking Barriers in Fine Dining Without Breaking Your Budget For Assisted Living Professionals” Donna Manring, DTR, Owner/Founder, Innovative Dining Solutions & Manring Consulting Room: Harvest Room 1.5 Hours Feeling the pressure of culture change and dining? Are you concerned that increased food choice elevates sanitation risks and compliance?



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How do you raise the bar of dining and culture change without jeopardizing regulations and staffing issues? This session will provide you with practical approaches in complying with regulatory guidelines while increasing resident satisfaction in your person centered dining program. The journey to transformational dining doesn’t have to bite. Develop systems and practices that your team will take ownership of. Whether it is taking the first step or adding to your current program you will walk away with tips on dining, staffing and staying within your budget. Hear what other facilities are doing and get excited about being the best you can be! At the conclusion of this presentation, the participants will be able to:

Develop an action plan with time frames for the implementation with steps of implementation

Implement quality assurance measures that allow you to track compliance and resident satisfaction

Develop educational programs that will keep your team satisfied and exceed resident expectations

Learn valuable tips on staying within your budget while serving meals that look expensive

1:15 – 2:45 pm Concurrent Educational Sessions (One session is divided into Part I & II.) “Getting to the Root Cause of Falls – It Takes Everyone!” – PART I (Continued Session) Sue Ann Guildermann, RN, BA, MA, Director of Education & Quality Improvement, Empira Room: Amphitheater I 1.5 Hours See Previous Program Description

“Aha! So That Is How It Feels – Viewing the World Through Their Eyes” Michelle Kutner, MSW, Specialty Service Consultant, Ev. Lutheran Good Samaritan Society Room: Roosevelt Room 1.5 Hours See Previous Program Description “Nurse Leadership – DON 101” Marty Pachciarz, RN, RAC-CT, Managing Director of Clinical Services, Polaris Group Room: Amphitheater II 1.5 Hours See Previous Program Description “Calling All Departments: Dinner is Served From Ordinary to Extraordinary” Donna Manring, DTR, Owner/Founder, Innovative Dining Solutions & Manring Consulting Room: Harvest Room 1.5 Hours See Previous Program Description

3:15 – 4:45 pm Concurrent Educational Sessions (One session is divided into Part I & II.) “Getting to the Root Cause of Falls – It Takes Everyone!” – PART II (Continued Session) Sue Ann Guildermann, RN, BA, MA, Director of Education & Quality Improvement, Empira Room: Amphitheater I 1.5 Hours See Previous Program Description “Aha! So That Is How It Feels – Viewing the World Through Their Eyes” Michelle Kutner, MSW, Specialty Service Consultant, Ev. Lutheran Good Samaritan Society Room: Roosevelt Room 1.5 Hours See Previous Program Description



“Using QAPI to Decrease Hospital Transfers” Marty Pachciarz, RN, RAC-CT, Managing Director of Clinical Services, Polaris Group Room: Amphitheater II Room 1.5 Hours See Previous Program Description “Breaking Barriers in Fine Dining Without Breaking Your Budget For Long Term Care Professionals” Donna Manring, DTR, Owner/Founder, Innovative Dining Solutions & Manring Consulting Room: Harvest Room 1.5 Hours Feeling the pressure of culture change and dining? Are you concerned that increased food choice elevates sanitation risks and compliance? How do you raise the bar of dining and culture change without jeopardizing regulations and staffing issues? This session will provide you with practical approaches in complying with regulatory guidelines while increasing resident satisfaction in your person centered dining program. The journey to transformational dining doesn’t have to bite. Develop systems and practices that your team will take ownership of. Whether it is taking the first step or adding to your current program you will walk away with tips on dining, staffing and staying within your budget. Hear what other facilities are doing and get excited about being the best you can be! At the conclusion of this presentation, the participants will be able to:

Develop an action plan with time frames for the implementation with steps of implementation

Implement quality assurance measures that allow you to track compliance and resident satisfaction

Develop educational programs that will keep your team satisfied and exceed resident expectations

Learn valuable tips on staying within your budget while serving meals that look expensive

“Allegations of False Claims For Rehabilitation Therapy in Long Term Care” Moderator: David Brechtelsbauer, MD, CMD, Medical Director, GSS SF Communities Thomas Ripperda, MD, Director, Avera Physical Medicine and Rehabilitation Nicky Gilbertson, PT, District Manager, Aegis Therapies Linda Nolen, MSN, Director of Special Clinical Initiatives, Ev. Lutheran Good Samaritan Society Room: Jefferson/Lincoln Room 1.5 Hours Heavy fines have been levied by the Department of Justice (DOJ) under the False Claims Act to resolve allegations of long term care facilities overbilling for therapy services. LeadingAge President and CEO, Larry Minnix, has been quoted, “I can’t stress this point enough: the provider is ultimately accountable for the products and services that are delivered through contracts.” This session will explore the perspectives of a major nursing home chain, a contract therapy provider, and a specialist in Physical Medicine and Rehabilitation. At the conclusion of this session, the participants will be able to:

Consider options for management to assure appropriate therapy services in long term care settings

Discuss determination of rehab potential and optimal setting (hospital rehab facility, nursing home, home care, outpatient care) for provision of rehabilitation services

Compare and contrast the perspectives offered by the speakers

4:45 – 5:30 pm Welcome Reception

Convention Lobby Area (Free for Attendees:

Honor Frontline Caregivers Chance to Win Prizes)



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Thursday, April 16

8:15 – 9:45 am Concurrent Educational Sessions “Post-Acute and LTC Leadership Challenge: Increasing Physician Effectiveness on Your Interdisciplinary Team” Victoria Walker, MD, CMD, Chief Medical & Quality Officer, Ev. Lutheran Good Samaritan Society David Brechtelsbauer, MD, CMD, Medical Director, GSS SF Communities Room: Jefferson Room 1.5 Hours Changes in medical acuity, new incentives created by changes in reimbursement, and new medical models of care (hospitalists, exclusively office-based attending physicians, e-LTC) are creating new opportunities and challenges for Post-Acute and Long Term Care (PA and LTC) leadership as well as PA and LTC medical directors and attending physicians. This session will focus on understanding these changes and developing strategies and tactics to promote productive relationships with physicians. At the conclusion of this session, the participants will be able to:

Examine current PA and LTC physician practices and discuss areas for improvement

Create opportunities for effective physician participation in the QAPI culture of PA and LTC

Examine implementation strategies relevant to each attendee’s particular environment (rural/urban, open staff/closed staff, high/low focus on post-acute care)

“Using Humor For A Change” Scott Friedman, CSP, CCO-Chief Celebration Office, Friedman & Associates Room: Amphitheater II Room 1.5 Hours Become unforgettable. Jump-start your creativity. Ease conflict. Gain control of tense situations. Win impossible business. Create a positive culture! Engage your employees.

Engage customers. Reduce burnout. Improve communication. Enhance problem solving. Build better relationships. Raise productivity…and enjoy work more than ever before! How do you make this happen…through the effective use of humor in the workplace. This lively, interactive program explores ways to use humor, creativity, and engagement strategies to bring more positivity and productivity to your organization. You will learn to tap into your unique sense of humor – a skill essential in building better relationships and better results. By using the tools from this fun, useful program you will soon discover that those who laugh, last! At the conclusion of this session, the participants will be able to:

Take your job seriously and yourself lightly Use Humor as Aikido to relieve conflict Develop your own unique sense of humor Develop a “celebration mentality” based on

gratitude, play, and surprise Relieve stress by gaining more control as

you’re your emotions Create fun, innovative rituals which foster a

more open and engaging workplace Say “goodbye” to stress and “hello” to the

One-Minute Humor Break Build deeper connections with both

employees and customers through the element of surprise

Learn to find the humor in life’s inconveniences

To develop the Power of humility and self-accepting humor

Create a culture of innovation and celebration

“MDS Challenges and Updates” Marty Pachciarz, RN, RAC-CT, Managing Director of Clinical Services, Polaris Group Room: Amphitheater I Room 1.5 Hours This session will focus on the challenges and updates we face ensuring our MDS are accurate and in compliance. This session will review key changes effective October 1, 2014 which includes a review of Change in Therapy (COT) rules. We will discuss the impact on billing when a COT MDS is missed. With Centers for Medicare and Medicaid (CMS) Focused MDS Survey’s rolling out in 2015, coding errors found during demo will be



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reviewed as well as a sample Focused MDS Survey 2567. At the conclusion of this session, the participants will be able to:

Accurately code high risk MDS items Correctly manage COT Understand new CMS MDS Focused Survey

process “Resident Rights” Donna Fischer, Long Term Care State’s Ombudsman, Adult Services & Aging, DSS Room: Lincoln Room 1.5 Hours This session will walk through rights afforded to individuals while residing in a facility in South Dakota and are in accordance with federal and state law. Along with providing information on resident rights, information will be provided on the Ombudsman Program and services available to individuals in the state. At the conclusion of this session, the participants will be able to:

Educate and collaborate with facility staff on resident rights

Gain increased awareness on services available to individuals

Promote resident rights “ALC Optional Services and the Role of a Nurse in the ALC Setting” Deb Carlson Wegleitner, RN, ALC Public Health Advisor, Office of Licensure & Certification, DOH Room: Roosevelt Room 1.5 Hours This presenter will review the current optional services along with criteria to admit and retain residents in the assisted living center. Information will be provided as to what role the registered nurse or the licensed practical nurse responsibilities are in the ALC setting. Covered will be infection control, quality assurance, resident assessments, and more. The administrator and licensed nurse need to be a team to meet the residents’ safe and effective care in the assisted living center. At the conclusion of this session, the participants will be able to:

Gain knowledge on the hospice, two-person assist, and the dining assistance optional services

Understand how to meet the 44:70 Assisted Living Center regulations

10:30 am – 12:00 noon Concurrent Educational Sessions “Post-Acute and LTC Leadership Challenge: Increasing Physician Effectiveness on Your Interdisciplinary Team” Victoria Walker, MD, CMD, Chief Medical & Quality Officer, Ev. Lutheran Good Samaritan Society David Brechtelsbauer, MD, CMD, Medical Director, GSS SF Communities Room: Jefferson Room 1.5 Hours See Previous Program Description “Using Humor For A Change” Scott Friedman, CSP, CCO-Chief Celebration Office, Friedman & Associates Room: Amphitheater II Room 1.5 Hours See Previous Program Description “MDS Challenges and Updates” Marty Pachciarz, RN, RAC-CT, Managing Director of Clinical Services, Polaris Group Room: Amphitheater I Room 1.5 Hours See Previous Program Description “Resident Rights” Donna Fischer, Long Term Care State’s Ombudsman, Adult Services & Aging, DSS Room: Lincoln Room 1.5 Hours See Previous Program Description



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“HCBS Settings Final Rule and Transition Plan” Misty Black Bear, HCBS Waiver Manager, Adult Services & Aging, DSS Room: Roosevelt Room 1.5 Hours On January 16, 2014, the Centers for Medicare and Medicaid (CMS) released a final rule regarding Home and Community-Based Services (HCBS) setting requirements. The final rule became effective March 17, 2014, to ensure people receive Medicaid HCBS in settings that are integrated in and support full access to the greater community. South Dakota’s Transition Plan illustrating the state’s current compliance with the HCBS Settings Final Rule and a plan to come into full compliance with the rule has been submitted to CMS for approval. This session will provide expectations for compliance and next steps in carrying out South Dakota’s Transition Plan. At the conclusion of this session, the participants will:

Learn about the HCBS Settings Final Rule Understand the expectations for compliance

with the HCBS Settings Final Rule Learn what steps will be taken in the

upcoming months to begin the transition process as outlined in South Dakota’s Transition Plan

Closing Session 1:15 – 2:30 pm “The Best Way to Predict the Future is to Create It” Scott Friedman, CSP, CCO-Chief Celebration Office, Friedman & Associates Room: J/L/R Rooms 1.0 Hours In these globally competitive times, resourcefulness and innovation are essential to survival. This fast-paced, humorous call to action will show you & your organization how to become a victor – rather than a victim – of change! Learn to be driven not by circumstances

and emotion, but by your values and purpose. Scott’s easy-to-use ideas will help build more team spirit, greater productivity, elevated team performance and a healthier, happier culture. This session always leaves participants feeling energized, inspired and more accountable to create a better future for themselves and their organizations. At the conclusion of this session, the participants will be able to:

Create a culture of innovation and celebration

Be accountable for anticipating and driving change

Continuously challenge yourself to add more value to the organization

Develop a “celebration mentality” based on gratitude, play, and surprise

Create fun, innovative rituals which foster a more open and engaging workplace

Build your own unique sense of humor Relieve stress by finding humor in life’s

inconveniences Access more joy and passion in their lives Develop humility and self-accepting humor in

building a connected culture Understand and implement the “Perfect

World” concept Make the “celebration mindset” become a

permanent way of thinking


Spring InstituteExhibit Show

Thursday, April 16th

Breakfast 7:30-8:15 am

Register atwww.sdhca.org

804 N Western AvenueSioux Falls, SD 57y104

april 14–16, 2015 — ramkota hotel, sioux falls, sd...

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