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-------------------------------------- The news and ideas magazine for the Agents of Liberty National --------------------------------------
April 2011www.libertynational.com
L
Published by Liberty National Life Insurance Company for the
dissemination of information to its Agents. Prior permission must be
obtained from Liberty National Life Insurance Company for
reproduction or other use of material herein.
LIBERTY NATIONALSince 1900, we’ve grown into one
of the nation’s leading insurers with more than 140 locations and
thousands of representatives in locations nationwide. We believe
in personal, one-on-one local service for insurance.
And that’s the way it ought to be.
www.libertynational.com
TORCH STAFF
Content ManagerChristie Gibson
EditorRoberta Boyd King
Staff WritersBrynn Caccamo
Michael [email protected]
Katrina [email protected]
Graphic DesignerCal Slayton
editor’s page
Attn: BrAnch MAnAgers in: gA, iD, MD, WV - New Rate appRovalsliberty National has received new platinum plUs Medicare supplement rate approvals. Note: Rates on Plan HDF have decreased by 25 percent. Under age 65 plans are for individuals on Medicare due to disability or end stage Renal Disease (esRD).
georgia: approved for plans a, B, F, HDF, N, and under age 65 plans a, B, F, HDF, and N. Rates on under age 65 plans a, B, F, HDF, and N have not changed.
idaho: approved for plans a, B, F, HDF, N, and under age 65 plan B.
Maryland: approved for plans a, B, F, HDF, N, and under age 65 plans a and B.
West Virginia: approved for plans a, B, F, HDF, N, and under age 65 plan B.
the new business effective date was April 15, 2011.
New rate cards are available for download on the website in ‘agent services’. Go to libertyNational.com, click ‘agent services’, ‘online Forms’, ‘Medicare supplement.’
Branch Managers may contact [email protected] with questions.
Attn: BrAnch MAnAgers in iLLinois -teRM pRoDUcts availaBlethe illinois state Department of insurance has approved changes to our select term life insurance policy forms. effective immediately, the following term products in illinois are once again available for new sales: the 10-Year and 20-Year Renewable and convertible term and the 15-Year and 30-Year Mortgage Decreasing term. in addition, the terminal illness accelerated Death Benefit Rider (ltaR) is changed. of significant note is the change in the definition of terminal illness in our ltaR rider, which in illinois may not be less than a 24-month life expectancy, versus 12 months as our standard policy states. Due to this change, we have an illinois state special ltaR (R-3716 a) Disclosure statement. to download the new form, go to the agent services website, ‘online Forms’, ‘term life’, ‘Renewable term’ and/or ‘Decreasing term’, on the right side of the page.
the products are back on the agent services website, the laptop sales presentation, and eapp. agents can begin selling immediately.
contact [email protected] with questions.
Attn: BrAnch MAnAgers in AL, AZ, Ar, De, Dc, gA, iD, in, iA, Ks, LA, Mi, Ms, ne, nM, nc, nD, oh, oK, or, PA, sc, tX, Ut, WV, Wi - New casH caNceR plaNwe are pleased to announce the approval of liberty National’s new cash cancer Plan in alabama, arizona, arkansas, Delaware, District of columbia, Georgia*, idaho, indiana, iowa, Kansas, louisiana, Michigan, Mississippi, Nebraska, New Mexico, North carolina, North Dakota, ohio, oklahoma, oregon, pennsylvania, south carolina, texas, Utah, west virginia, and wisconsin.
You may begin selling the cash cancer Plan immediately in approved states.
cash cancer is not currently available on the eapp. a supply of cash cancer applications (a-273) have been shipped to your office along with the Bank Draft authorization (R-3616) and payroll Deduction authorization (R-3231).
in addition, for customers ages 65-69, you must leave a copy of the Duplication of Medicare Benefits (lMsNot-1) with the customer. the Home office also includes a copy with the policy. the form is available for download under ‘online Forms’, ‘cash cancer’ on the right side of the page.
we will notify you as approvals are received in additional states. Be sure to review the article in this issue on page 10 for additional details on this exciting new product.
*important note: in georgia, the policy must be referred to only as ‘First Diagnosis cancer Lump sum Limited Benefit Policy’. You must never refer to it as ‘cash cancer’. in addition, the maximum benefit amount in georgia is limited to $30,000 at this time. state special materials reflecting these differences are being created for georgia.
WorKsite testiMoniAL ViDeo to assist your worksite sales, we created a worksite testimonial video that will be incorporated into the worksite laptop sales presentation with a new button on the main screen. when prospects see and hear positive statements from other customers about our company and products, the sales presentation becomes more meaningful and effective. see the May issue of Torch for more details.
torch april 2011 - 2
Continued ...
Published by Liberty National Life Insurance Company for the
dissemination of information to its Agents. Prior permission must be
obtained from Liberty National Life Insurance Company for
reproduction or other use of material herein.
LIBERTY NATIONALSince 1900, we’ve grown into one
of the nation’s leading insurers with more than 140 locations and
thousands of representatives in locations nationwide. We believe
in personal, one-on-one local service for insurance.
And that’s the way it ought to be.
www.libertynational.com
TORCH STAFF
Content ManagerChristie Gibson
EditorRoberta Boyd King
Staff WritersMichael Baker
Brynn [email protected]
Katrina [email protected]
Graphic DesignerCal Slayton
editor’s page
Attn: ALL BrAnch MAnAgers -associatioN oR cHaMBeR oF coMMeRce aGReeMeNtssome Branches have copies of an association or chamber of commerce agreement designed to obtain a list of member businesses for worksite leads. You should immediately discontinue use of this agreement.
the agreement is in the process of being revised. the revised agreement will be distributed as soon as it is available.
Attn: ALL BrAnch MAnAgers looKiNG FoR Help?only Branch Managers may e-mail the following locations for assistance:[email protected] with questions concerning liberty National policy issue, reissue, underwriting, commissions, premium accounting, claims, etc., for all liberty National products eXcept Medicare supplements and annuities (see below). customer service can handle most questions, but it may forward some e-mails to other departments for response before getting back to the Branch Manager.
[email protected] with questions concerning United american policy issue, reissue, underwriting, commissions, premium accounting, claims, etc., and questions on liberty National Medicare supplements and annuities.
[email protected] with questions concerning online and offline systems, the eapp, hardware, software, agent services issues, e-mail problems, and the laptop sales presentation.
Attn: BrAnch MAnAgers in neBrAsKA -Replace Nesc FoRM witH sHiip FoRMeffective immediately, use the senior Health insurance information program (sHiip) form instead of the Nesc form with platinum plUs Medicare supplement applications. For applicants 60 and above, use the sHiip form on ALL health and accident plans, not just Medicare supplement sales. the form has been added to the $3,000 accidental Death policy, cancer endurance, and intensive care protector product pages under the section, ‘completing the application’.
Discard any Nesc forms you have. Go to the agent services website, ‘online Forms’ to download the new sHiip form from the appropriate product page.
contact [email protected] with questions.
Attn: ALL BrAnch MAnAgers woRKsite aDvaNtaGe UpDateworksite advantage Required Forms packets have been updated to include a new worksite online Billing Form (R-3750). as of Friday, april 8th, the payroll Deduction Department can no longer accept worksite Required Forms packets without the worksite online Billing Forms.
to access the updated worksite Required Forms packet go to the agent services website, ‘online Forms’, ‘worksite Marketing’.
the worksite online Billing Form also is available on the electronic version of the worksite Required Forms packet, which is located on the worksite laptop sales presentation.
Branch Managers may e-mail [email protected] with technical questions.
serVice PerForMAnce recorD UPDAteDthe service performance Record has been updated for 2010 and is available on the website in ‘agent services’ under ‘advertising.’ this form is updated annually to reflect total policies in force, total claims transactions, claims turn-around times, etc. it can be a useful marketing tool for any agent, especially with prospects who may not be familiar with our company.
sALes tiPsDue to space considerations, we are not including our monthly article on sales tips. it should return in the May issue of Torch.
torch april 2011 - 3
Technology ...Moving Us Forward
the theme of innovative and advancing technology certainly is nothing new. technology is ever-present and ever-changing, and it helps the world to continue to thrive and develop.
it makes sense, then, to utilize available technology to the advantage of our company. it is a valuable resource that has virtually limitless possibilities, and it is both the responsibility and the privilege of liberty National to offer technology’s opportunities to our agents and customers. we utilized technology with the laptop sales presentation, and now we are going a step further.
Worksite online Billing system in this issue of Torch, you will read about liberty National’s worksite online Billing system, a great tool available to our worksite advantage customers. Bookkeepers now have the option to reconcile invoices, manage company information, and manage multiple companies at once (among other functions), all on a secure online server. they can forget the hassle of paper checks and envelopes and move on to the digital world of online payment and payment management.
What does this mean for you as an Agent? when liberty National offers an easy-to-use, convenient service to customers, you have another great feature to highlight during your sales presentation. Not only do you have quality products from a financially solid company to offer your worksite customers, you now have a great online feature to help close the sale.
the worksite online Billing system doesn’t stop there. when your customers experience the convenience and ease of this system, it may help you gain referrals for more business. coupled with your excellent customer service skills, worksite customers will be satisfied customers, which means more success for you!
Use the worksite online Billing system to your advantage – it is a great selling point. By following your Monday schedule (sponsorship Mondays and worksite Mondays) and by emphasizing liberty National’s quality products and benefits, you will have an easy time closing sales and maintaining persistency.
Libertynational.com of course, worksite is not the only market you should be targeting. there is an abundance of potential individual business out there. when you focus your efforts on both worksite and individual sales, staying on bonus will be within reach.
as liberty National embraces technology to benefit our worksite advantage customers, we also are advancing in the online world for potential and existing customers.
libertyNational.com is our company’s new and user-friendly website, expertly designed and aptly named for search engine optimization. with more and more people conducting research online, it is important for our company to have an online presence for the convenience of any consumer who wants to know about liberty National.
libertyNational.com provides information about our products, including life insurance, Medicare supplements, and worksite coverage. it also gives background information on our company and our financial strength ratings.
customers will find the website’s customization for individual needs particularly useful. libertyNational.com details different types of insurance and explains why each is so vital to have. visitors to the site also have the option of taking the life insurance selector quiz to see if they are better suited for a whole life or term life insurance policy.
with the company website designed to fit an individual customer’s needs, you have the confidence of representing a customer-focused company when you go into a sales call. tell your prospects about libertyNational.com after you have spoken to them on the phone so they can preview our company before you visit them. tell your current clients about it so they can log into the existing policyholders page, which takes them to the eservice center. a potential customer may even come to you by clicking on ‘Find a local agent’.
reminder to Branch Managers emphasize the importance of our online capabilities to your Unit Managers and agents. Your success as a Branch Manager depends on their success in the field.
Andrew W. KingPresident and Chief Marketing Officer
perspective
torch april 2011 - 4
continued ...
Technology ...Moving Us Forward
Recruiting is vital to the sustainability of your Branch. our company recommends maintaining 25 ‘paid in school’ recruits (in addition to new previously licensed agents) within a rolling two-week period. Be sure to maintain metrics of the number of resumes you receive, the number of recruits who confirm an interview, and the number of those who show for an interview.
in line with the theme of this issue of Torch, Branch Managers now have a valuable technological tool to aid in their recruitment efforts. Dynamicic.com automated dialing is designed to enhance your Branch recruiting and maximize the Recruiting and Development Bonus each month. Dynamicic.com will help you greatly increase the number of resumes you contact while reducing the manpower required to conduct recruiting calls. Branch Managers may use the money in their lead accounts to pay for this service. For more information, please visit Dynamicic.com or contact liberty National’s account representative, ed tamayo, at [email protected] or 877-842-6214.
Remember, not only does active and successful recruiting benefit your Branch in the long run, it yields positive results for you in the form of your recruiting bonus.
Make it a priority to boost your recruiting efforts; you will thank yourself later. More recruits mean more sales, more success for you, and more success for the company. see the article on pages 11-12 in this issue that highlights what Branch Managers and Directors have to say about the importance of recruiting.
You have always had a company with quality products and a solid financial record backing you. Now that same company is growing with the technological world to address our customers’ needs and to help our agents succeed. i am very excited to see where the next level of technology takes us – and to see our agents and customers benefit along every step of the way.
Andrew W. KingPresident and Chief Marketing Officer
perspective
torch april 2011 - 5
torch april 2011 - 6
More businesses are choosing to do online payments, but there are many insurance companies that do not accommodate that preference. Making a payment by regular mail is a slow process. it uses a lot of paper, there’s postage costs, and it’s simply outdated.
there is a need for faster processes in the insurance industry overall. a late payment can affect a person’s coverage in a drastic way - possible cancellation. as efficient and techno-savvy as our society is, you’d think there would be more innovation in online capabilities with all insurance companies. well, we can’t speak for all insurers, but technology that helps our customers is at the top of the list with liberty National.
liberty National’s worksite online Billing system is a great tool for worksite customers and for increasing sales. with the worksite online Billing system, customers can pay their invoices online. this system is provided at no cost to worksite customers and is designed to make the invoice process faster, easier, and more efficient. payments are submitted instantly on a secure online server. there is no waiting or worrying about checks getting lost in the mail. it’s instant and easy.
in addition, worksite customers can also take advantage of the worksite online Billing system’s other perks, such as:
• Managing their company information
• Reconciling their invoices
• Reviewing past invoices
• adding other employees to the system
• Managing multiple companies at once
perhaps even greater than customers’ preference to make online payments is their use of online research in general. the internet has become a go-to resource for people searching for everything from good restaurants to affordable life insurance. the internet might be the first place someone looks to conduct research when he or she hears about a new company or product, which is why the new libertyNational.com website is available to our potential and existing customers. libertyNational.com is a convenient resource for customers to learn more about our company, our products, to find a local agent, or to log into our new worksite online Billing system.
Innovation with Liberty National
* http://www.wardinc.com/news/pr_120810.php
it’s 2011, and we’re surrounded with technology that was unimaginable 50 years ago.
we have smart phones, 3-D HD tvs, social networks, online shopping, and even the option to
pay our bills online. But in today’s modern age, out of 74 insurance companies, fewer than
15 percent of payments are made online*. that’s right, 85 percent of payments are still made
by mailing in a check.
torch april 2011 - 7
liberty National saw a need to enhance our online resources and provided the right response. in an age of technology, liberty National life insurance company proves that not only are we a solid provider of quality products, we’re also a leader in quality customer service. that’s the ideology that has kept this company successful for more than 110 years.
Read on to find out more about the worksite online Billing system and libertyNational.com.
liberty National is proud to offer our worksite customers
access to our worksite online Billing system. in today’s fast-paced
world, customers depend on instant and reliable service, and that
includes how they make their payments. with the worksite online
Billing system, worksite customers can take advantage of technology
through liberty National’s online payment system.
easily accessible at libertyNational.com, worksite customers are just a click away from logging in to a convenient payment system that is quicker and easier than traditional methods of payment. No more worries about late payments or lost paper checks. No more extra work and extra costs of paper and stamps. when they click on ‘worksite Billing,’ customers can make payments on a secure server, right at their fingertips.
Be sure to take the worksite online Billing system Brainshark to learn how the system works. this Brainshark will also give you tips on using the billing system as a selling point, how to use it to keep track of policies you have sold, and how to continue to service employees who no longer work for the employer. we have a brochure that promotes the worksite online Billing system to the company bookkeeper and a cD-RoM that shows the bookkeeper how to register with the system and ways they can use it. (Keep reading
Torch magazine for updates.)
the worksite online Billing system is another example of liberty National’s dedication to its customers and its agents. when liberty National makes it easier for our customers, we make it easier for our agents to sell and to retain business. partnered with our quality products, the worksite online Billing system helps keep liberty National a leader in customer service and satisfaction.
torch april 2011 - 8
Worksite Online Billingliberty National has made worksite sales even easier.
torch april 2011 - 9
liberty National has rolled out its brand new website, with a recognizable and fitting domain name: libertyNational.com
in order to better serve our customers, both existing and potential, we have created a user-friendly, yet sophisticated, website detailing our company and products. though agents may utilize this site for information, it was specifically designed to aid our customers. please be sure to let your prospects and customers know about libertyNational.com as a convenient source of information for them.
oUr neW WeBsite FeAtUres:• information about different liberty National
products, including
ο life insurance
ο supplemental Health and accident insurance, including Medicare supplements, cancer, critical illness, and accident
ο worksite
• information about understanding insurance in general, and why it is so important to have it
• a form to find a local agent
• a life insurance selector with questions designed to identify which type of life insurance may be better for a customer
• information for existing policyholders
• easy access to worksite Billing
• a link to liberty’s agent recruiting website, lnlcareers.com
• access to the agent services website through the ‘agent services’ link in the upper right corner
whether consumers are searching for appropriate insurance, recommending liberty National to a friend, or have questions about their existing policies, libertyNational.com offers numerous resources to its visitors.
Be sure to visit the website to familiarize yourself with it. Having personal experience will make you more adept at speaking with your customers about it.
we hope you find this new and improved tool helpful in increasing your sales. libertyNational.com is a great resource for consumers, so please spread the word!
You may contact [email protected] if you have any questions.
Introducing LibertyNational.comlibertyNational.com is a new resource to aid you in increasing your sales!
torch april 2011 - 10
issUe Ages* 0-69 for individual; 15-69 for single parent or family
LUMP-sUM BeneFit AMoUnts $10,000, $20,000, $30,000, $40,000, or $50,000 (be sure to check your state on the cash cancer product page of the agent services website as benefit limits may vary)
seLLing Points
• Heredity is not considered for policy issue, only the health of the applicant.
• No physical exam is required (just a few simple health questions).
• premiums do not increase as customers age – just on a class basis by state.
with this lump-sum benefit, customers may choose to spend it on medical treatment, but they don’t have to. this benefit offers covered individuals something extremely valuable: choice!
Remember, on a single parent or family plan, if one family member gets cancer and collects the lump-sum payment, the remaining covered family members are still covered for the full amount of the benefit selected.
this cAsh BeneFit MAY Be UseD toWArD:
• Medical treatment your customer’s doctor deems appropriate
• lost income replacement
• paying mortgage or bills
• travel expenses
covered individuals may even wish to use it for a family vacation … it is up to them!
additionally, this policy is guaranteed renewable for life (until insured’s one-time cash benefit is paid).
please be sure to check the agent services website for more information on this product.
The First Diagnosis Cash Cancer Policy pays the selected maximum benefit amount for the first written diagnosis by a physician in the United States of internal cancer or malignant melanoma (all other skin cancer is not covered under this policy). No benefit is payable if cancer first manifests itself before the policy has been in force for 30 days from the effective date shown in the policy schedule. Benefit is paid upon written satisfactory proof of first-time diagnosis of cancer while policy is in force. Applicants should consult a tax advisor regarding tax treatment associated with any potential benefit under the plan. *Note: Medicare Supplement Notice (LMSNOT-1) is required for issue ages 65-69 and must be left with applicant at time of application.
Liberty National’s First Diagnosis Cash Cancer Policyliberty National is excited to announce its First Diagnosis cash cancer policy.
torch april 2011 - 11
sUccessFUL recrUiting strAtegies “we try to use every tool available to hit the goal every month – it’s all about activity. we measure it weekly, we talk about it daily, and we don’t let anything stand in the way of us hitting our goal.” –sean Valley, Manager, Branch 107
“the bigger the area you cover, the bigger the base of quality people you’ll find looking to improve their careers.” –Jason everett, Manager, Branch 170
“the rule is simple: see more people, and you will find individuals who are interested in an opportunity.” –tom Botts, Manager, Branch 645
“By sharing the Recruiting and Development Bonus with my agents and Unit Managers, we have been able to increase the amount of potential candidates coming through the door on a weekly basis.” –Jeff skipper, Manager, Branch 69201
“Get all of the Unit Managers involved.” –Jason Adams, Manager, Branch 176
“constant activity is key. Get the participation of your Unit Managers and agents and show them what’s in it for them.” –Doug Murdock, Director, region 14
“Have several centers of influence – such as church pastors. they know those members who are not happy with their employment and those who are unemployed.” –howard ralston, Manager, Branch 86
“we have so many tools available to assist our Branches meet the Recruiting objectives. Branches utilizing Dynamicic, constant contact, and Kall8 are getting huge
volume of dials with minimum personnel hours spent. thanks to andy King, Branches can now utilize these tools and charge the expenses to the lead account.” –carl Peevy, Director, region 8
“i recruit every day like i have just lost my top two producers.” -rex smedley, Manager, Branch 670
Recruiting, Recruiting, Recruiting!
“It is exciting to see more Branches
working the Key Metrics to grow our
Branches, our Company, and our incomes.”
–carl Peevy, Director, region 8
every liberty National Branch Manager and agent should know that recruiting is vital to the success and sustainability of their Branches. Recruiting new talent brings new life, new energy, and new sales!
what are you doing to increase recruitment in your Branch? Here is some advice to consider:
shooting For 25 ‘PAiD in schooL’ recrUits “we look at all avenues of schools and prelicensing courses … you have to decide what works best in your area or state regarding passing ratios.” –Windi gates, Manager, Branch 126
“whatever number you think is needed to staff a Branch, double it. there will always be surprises not planned for.” –tim Aderholt, Manager, Branch 49
“we use a ‘Ferris wheel’ method. picture 25 people on a Ferris wheel. at each stage of the circular motion, we are with them in support. when they are at the 25 percent completion mark, they receive a call; then 50 percent, 75 percent, all the way to the testing. as they get off the wheel, we then know to add new candidates on.” –Jeff Miller, Manager, Branch 178
“we have so many recruits, we have an overload in agents per Manager … therefore we are using ‘promote promotion’ to management.” –tom Botts, Manager, Branch 645
“the only way to increase the number of people you have in school is to make sure you’re interviewing enough quality people each and every week.” –Jeff skipper, Manager, Branch 69201
“Recruit from within. ask who your employees know and who is looking for work.” –Doug Murdock, Director, region 14
“Get recruits in school at the beginning and get them to commit that way.” –Jason Adams, Manager, Branch 176
“the secret to keeping 25 in school is: Recruit, Recruit, Recruit!” –carl Peevy, Director, region 8
the iMPAct oF recrUiting “we have a long way to go to reach our goals, but i can already see the impact that recruiting is making in my Branch production as well as to my income.” –Windi gates, Manager, Branch 126
“the Recruiting and Development Bonus that liberty National has come out with has greatly helped me financially … thank you liberty National for giving us this opportunity to earn all this money.” –sean Valley, Manager, Branch 107
“andy King convinced me in 1991 as a new Branch Manager that constant recruiting in volume would solve most of my problems. that philosophy has served me well.” –tim Aderholt, Manager, Branch 49
“sam walton knew that if he wanted to sell more, he needed more stores … in order to grow, we have to have more sellers.” –Jason everett, Manager, Branch 170
“More sellers, more sales!” –Jeff Miller, Manager, Branch 178
“Recruiting is the lifeblood of my Branch.” –rex smedley, Manager, Branch 670
“the higher level of recruiting has impacted our production, training capacity, and morale. we aren’t just a team, we are a family with everyone striving for the same thing: success.” –Jeff skipper, Manager, Branch 69201
“Recruiting has brought us increased production and activity and new management candidates. Bringing new people in has also brought a higher level of excitement.” –Doug Murdock, Director, region 14
“Recruiting has impacted our Branch in a very big way. since our recruiting numbers have gone up, our production numbers have gone up, too.” –Jason Adams, Manager, Branch 176
“advance recruiting of quality people has had, and still has, the greatest impact on the success that our Branch has enjoyed for many years.” –howard ralston, Manager, Branch 86
“it is exciting to see more Branches working the Key Metrics to grow our Branches, our company, and our incomes.” –carl Peevy, Director, region 8
torch april 2011 - 12
the fifth Branch Manager training program was held at the Home office March 16 - March 18. this training stressed the importance of ‘Metrics for success’, which involves tracking and increasing recruiting, activity management, and production. other topics included needs-based selling, the laptop sales presentation, and Dynamicic.com and constant contact to assist recruiting efforts.
Guest speakers included Branch Managers, vicki Ketron, Mark woodruff, sherri Young, and Michele sellors. we greatly appreciate not only their success and leadership, but also their time and advice!
liberty National believes in the importance of continuing training as agents advance within our company. as one of the many training tools and opportunities we provide, the Branch Manager training program exemplifies our efforts to help our people succeed.
it was an enthusiastic group of attendees, and everyone returned to their Branches pumped about the possibilities for success that lay ahead.
“I felt the training was very helpful due to the encouraging group atmosphere and the opportunity to share more questions and answers. I feel the Branch Manager training is CRUCIAL to a new Branch Manager. It is so hard to learn everything as you go without good direction. The Branch Manager training gives you that direction.”
- sherri Young, Manager, Branch 77
Front row – Rhett Underwood, Nancy Gale, Michael Kiser, terah Mims, Joan Malouf, Ryan crawford, Justin Dorman, susan Mccray
Back row – Ken sellors, steve Deboer, luke Gilliam, Roger smith, scott smith, a.J. Good, travis tolliver, todd Baxter, Richard Byrd, Johnny salyers, Ron Rankine, Mitchell smith, Jamie suchy, Ron tadle, tom Hinson, andy King
Metrics for Success!
torch april 2011 - 13
You’re a star, baby, and this is your world tour! when you go to convention at one of the most exciting and unusual resorts in the world, you want to immerse yourself and your guest in the total experience that make Hard Rock Hotel & casino punta cana so special.
it’s all about the nightlife, and the bars, nightclub, and dining venues at the Hard Rock are world class in every sense!
seven bars, each different in atmosphere and design, are open for your socializing pleasure. No matter what your personality or style, you’ll find a watering hole that appeals to you and your guest. From the mysterious and sophisticated Moon lounge to the high-tech center Bar at the casino and everything in between, it’s all about creating an amazing and memorable experience.
You’ll be mesmerized by the magic of the oro Nightclub, which is modeled to rival the nightclubs of las vegas and Miami. the oro boasts more than 10,000 square feet of rockin’ space across two levels and a sound and light system that is nothing short of spectacular.
Dining at Hard Rock is extraordinary! Feast on the best seafood and caribbean fare the Dominican Republic has to offer or enjoy skillfully prepared dishes that reflect cultures from around the globe.
and who can forget those beaches! warm sun, clear blue skies, soft sand, and the rhythmic flow of the waves lull you into a mood of extraordinary relaxation. it’s almost mystical!
we’re into the second quarter now, so kick production into high gear and get ready to RocK!!
Be there! June 28 - July 1, 2012!torch april 2011 - 14Source: www.hardrockhotelpuntacana.com
Qualifiers and/or torch club honorees must meet applicable company Minimum standards and Qualifications for production, QoB/DcN, and Recruiting to attend torch club and/or be recognized in our company magazine.
Liberty Leaders - Top Performers in Total APthe following producers represent the top 20 Branch Managers, Unit Managers, and agents
in year-to-date total annual premium production through March 2011.
TOP 3
Branch Managers Unit Managers Agents1. tim Aderholt #49 $543,229
1. craig Wilson #49 $189,361
1. corey hulsey #49 $58,709
2. howard ralston #86 $459,653
2. cathy Meinecke #176 $146,006
2. sydney trail #52 $47,081
3. Jason everett #170 $400,901
3. Melissa nuckolls #170 $121,177
3. Douglas Lavender #17 $45,404
4-10
11-20
Branch Managers Unit Managers Agents 4. Brian cannington, #40 ...................... $397,888 5. Jason Adams, #176 ............................. $326,217 6. Angela hanson, #15 ........................... $296,604 7. owen Wilson, #46 ................................ $240,323 8. ricky Beard, #129 ................................ $228,399 9. tom Botts, #645 .................................... $226,827 10. sherri Young, #77 ................................ $216,404
4. Billy Yeomans, #40 ............................$116,093 5. Mitchell Phelps, #645.......................$115,601 6. David Brooks, #117 ...........................$114,853 7. stephanie crews, #77 ......................$114,647 8. stephen rabon, #645 ......................$113,331 9. gabriel speaks, #115 ......................$112,785 10. rachel Fenz, #670 ..............................$112,365
4. corrie hill, #49 ........................................... $42,573 5. Bill Lacount, #49 ....................................... $41,892 6. Darren Alexander, #49 .......................... $38,904 7. gary hixson, #45 ...................................... $37,584 8. serge clouatre, #49 ................................ $37,519 9. Alan goforth, #10 .................................... $37,233 10. Jeff Lones, #9.............................................. $36,052
Branch Managers Unit Managers Agents 11. John Brooks, #5 ........................................$206,145 12. Lonell Plyler, #117 ...................................$195,640 13. tony carter, #9 ..........................................$181,869 14. Jason Perry, #117 .....................................$163,750 15. Jeff Miller, #178 ........................................$155,166 16. Alan spafford, #674 ............................... $150,211 17. Mark Woodruff, #8 .................................$147,016 18. Vickie Ketron, #115 .................................$135,681 19. clint McLain, #10 .....................................$133,995 20. Keith Mitchell, #58 .................................$129,608
11. Michael simmons, #40 ..........................$109,975 12. Bradley gray, #129 ..................................$106,894 13. tommy Wainwright, #141 ...................$106,198 14. Brandon herndon, #86 .........................$105,140 15. Philip nichols, #10 ..................................$102,389 16. Jeff Davis, #46 ............................................. $98,485 17. Marie tuck, #15 ........................................... $91,780 18. Phil Metcalf Jr., #45 ................................... $88,713 19. tim Baucom, #93 ....................................... $88,280 20. Jason Joiner, #688 ..................................... $88,167
11. Wayne Fisher, #117 ................................... $35,882 12. Julia Phillips, #77 ....................................... $35,642 13. gerolyn shapiro, #107 ............................ $33,673 14. Kenny West, #49 ......................................... $32,933 15. James oates, #680 ..................................... $32,311 16. Wendi thornton, #176 ............................ $31,943 17. stephen harris, #170 ............................... $31,524 18. Ashton McKelvey, #77 ............................ $31,291 19. Pam roller, #40 ........................................... $31,081 20. Pam stanton, #170 .................................... $30,811
top producers
torch april 2011 - 15
Rookie Branch Managerthe top Rookie Branch Manager has been a Branch Manager for less than one year and is recognized by liberty National for the total annual premium produced.
Michele sellors of Branch 134 is the Rookie Branch Manager of the Month for March. Michele’s team produced $63,023 of annual premium in March.
great job, Michele! Keep that production climbing!
Rookie Unit Managerthe top Rookie Unit Manager has been a Unit Manager for less than one year and is recognized by liberty National for the total annual premium produced.
Michael simmons of Branch 40 is the Rookie Unit Manager of the Month for March. Michael’s team produced $53,387 of annual premium in March.
Lookin’ good, Michael. Let’s make these numbers habit forming!
TOP 5 - BRANCH MANAGER1. Jason everett, #170 .....................$295,508
2. Jason Adams, #176 .....................$291,517
3. tim Aderholt, #49 ........................$228,922
4. howard ralston, #86 ..................$215,264
5. Angela hanson, #15 ...................$215,192
TOP 5 - UNIT MANAGER1. cathy Meinecke, #176 ................$107,007
2. rachel Fenz, #670 .........................$105,671
3. Mitchell Phelps, #645 .........................$90,052
4. craig Wilson, #49 ............................ $89,963
5. gabriel speaks, #115 .................... $85,630
Congratulations and Welcome to our Newly Appointed Branch Managers:
the following represent the top Five Branch and Unit Managers with the highest year-to-date First Year agent production through March.
our top rookies are doing things right! Will your picture be here next month?
tom Hinson, Branch 76
Rhett Underwood, Branch 662
Ronald Rankine, Branch 153
Jamie suchy, Branch 6
Ryan crawford, Branch 154
Ken sellors, Branch 85
achievement
Congratulations!
First Year Agent Production
torch april 2011 - 16
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Liberty National recognizes Agents, Unit Managers, and Branch Managers, who are on schedule as of 03.29.11 for the 2011 Convention to be held June 28 - July 1, 2012. Qualifiers and/or Torch Club honorees must meet applicable Company Minimum Standards and Qualifications for Production, QOB/DCN, and Recruiting to attend and/or be recognized in our Company magazine.