— 36th ANNUAL —

WESTERN STATES CONFERENCEOF DENTAL LABORATORIES

JOHN ASCUAGA’S NUGGET • SPARKS, NEVADAApril 30 — May 2, 2009

ArizonaCaliforniaHawaiiNevadaNew Mexico

AlaskaIdahoMontanaOregonUtahWashington

WESTERN STATES CONFERENCECDLA • 39270 Paseo Padre Parkway, #730

Fremont, California 94538(800) 532-2352 • Fax: (360) 666-8645

E-mail: cbaez@cdla.orgwww.cdla.orgwww.wsci.us

CONFERENCECONFERENCE

WESTERNWESTERNSTSTAATESTES

WESTERNWESTERNSTSTAATESTES

CONFERENCECONFERENCEOF DENTAL

LABORATORIES

“Reno Meeting”

Alaska

Arizona

California

Hawaii

Idaho

Montana

Nevada

New Mexico

Oregon

Utah

Washington

coordinated by

CDLA39270 Paseo Padre Parkway

#730

Fremont, CA 94538

800-532-2352

Fax: 360-666-8645

www.cdla.org

sponsored byWestern States

Conference Inc. **a federation of elevenwestern states’ dental

laboratory associationswww.wsci.us

WELCOME TO THE 36th ANNUAL WESTERN STATES CONFERENCE OF DENTAL LABORATORIES

Welcome to the “Reno Meeting”! As annual sponsors of this meeting, WSC, Inc.* a federation of the eleven Western States, proudly presents another fine array of seminarsand exhibits. The Conference participants have opportunities to attend business and technical clinics and to earn CDT continuing education credits. The “hot” topics, techniquesand products featured on this program are sure to peak the interest of all techniciansregardless of your position or experience level in the laboratory . This year especially learnhow to drive your business growth and adapt to the changing business environment.Join your colleagues and be challenged into new ways of thinking to thrive-not-just survive in the new economic state. The conference is featuring “Digital Dentistry” andMarketing/Business classes to help you accomplish this goal.

We encourage you to register early as some class sizes are limited. W e know that as technicians, we spend a lot of time at the bench. Periodically we need a break from thedaily routine to network, discuss common interests and problems, and just relax and havesome fun. The Welcome Reception/Social Hour on Friday evening offers an additionalhour for networking and socializing. The Argen Corporation is graciously sponsoring thisevent. At this reception a drawing will made for a winner to play WSC BIG CHANCE andto continue the tradition there is an additional WSC BIG CHANCE just for the exhibitors.

As always, many exhibitors will of fer TRADE SHOW SPECIALS to those attending themeetings. Labs often save enough money through the show specials to pay for their registration and to save even further we of fer a discount for attendees coming from thesame laboratory. The committee extends a thank you to the speakers and the exhibit companies- we couldn’t do it without you! Please be sure to visit each booth in the exhibithall to see the new products they are of fering.

WESTERN STATES CONFERENCE COMMITTEESteve Simon, CDT (California)

David Bridgham, CDT (Oregon), Scott Dyer, CDT (Nevada), Doug Horton, CDT (Oregon),Charles Lemke, CDT (Alaska), Eric Hoota, CDT (Hawaii), LaVar Swensen, CDT (Utah),

and Carol Baez (Conference Coordinator)

Reno/Sparks

Welcome to America’s Adventure Place. There are mountains to hike, rivers to run, lakes toscout, deserts to discover, courses to golf, streams to fish, trails to bike, and the night skyto explore. For those who haven’t been to Reno in a few years, the new look and feel ofthe city may come as a big surprise.

When your work day is done, Reno/Sparks of fers “take your breath away” scenery, heart-pumping adventures and great night life that never stops as well as world-class casinoaction. Because Reno is just an hour or so from the sparkling waters of Lake Tahoe youcan easily take advantage all that of fers.

Hotel InformationJoin us at JOHN ASCUAGA’S NUGGET HOTEL

1100 Nugget Avenue, Sparks NevadaFOR RESERVATIONS PLEASE CALL 1-800-648-1177

We have negotiated a NEW Affordable Hotel Room rate $80.00 (Wed. & Thurs.) and $90.00 (Fri. & Sat.)

Welcome Members & Guests!36th Western States Conference-General Information

FLY INTO THE RENO AIRPORT AND CATCH THE FREEAIRPORT SHUTTLE!!!!!!!

The Nugget Hotel is a most unique family owned hotel casinoresort and has more of what you're looking for . From themoment you arrive, you are welcomed to the luxury resortwith a smile and a promise of first class accommodations andservice. On the fifth floor you will find a spectacular indoor-outdoor pool and spa in a beautiful atrium setting. The poolfeatures tropical temperatures year round, eight bubble pools,a 16 foot Jacuzzi and glorious views of the Sierras. There areeight award winning restaurants featuring Restaurant Orozko,the Mediterranean style restaurant, the Steakhouse Grill fea-turing mahogany broiled steaks, and Trader Dick's withauthentic Polynesian cuisine and fresh fish daily.

Exhibit HallThe Exhibit Hall is open from 3:00 pm to 6:00 pm on Friday .We have featured the latest in digital technology and havemanufacturers, and suppliers who can answer all your ques -tions.Saturday's Exhibit Hall hours are from 10:00 am to 2:00 pmwith a "Lunch on the Run" served in the hall.

See the latest products and newest technologies. W e thankall the exhibitors who provide support of the WSC and assistus in providing educational clinics.

Earn CDT/RG Professional Development Credits forVisiting Booths in the Expo HallYou can earn 1/2 point professional development credit fromNBC for every six Exhibit Hall booths you visit during the 36thWSC. Use the form available at the WSC registration area tolist each booth you visit, and have one of the booth represen-tatives sign your form. Once completed, return this form toNBC with your next CDT or RG renewal invoice. WSC, Inc.,will not be collecting these forms.

CDT/RG CreditsNBC bubble sheets for CDT/RG credits will be distributed atthe beginning of each clinic session. The NBC courseapproval number will be announced at the end of each clinicby a WSC volunteer. The bubble sheets MUST be completedusing Pencil Only. In order to receive credit, you MUST com-plete the entire form and completely fill in the bubble underthe corresponding numbers for your CDT/RG number and thecourse approval number.

Important-Bring your Certified Dental Technician/RecognizedGraduate (CDT/RG) card with you to record your CDT/RGnumber on the Continuing Education form.

DRAWINGS FOR FABULOUS PRIZES -Three Chances towin!!!!!!!!!Wouldn't it be great to participate in random drawings for door

prizes, WITH YOUR REGISTRATION YOU WILL RECEIVEONE TICKET GOOD FOR A DRAWING PRIZE AN ADDI-TIONAL 5 TICKETS INCLUDED WITH A DRAWING PACK-AGE PURCHASE AND TICKETS FOR PRIZES WILL BEAVAILABLE ON SITE.Each year, WSC exhibitors donate many valuable prizes tothe door prize drawing that is held in the Exhibit Hall. Two ofthe drawings are for the W.S.C. BIG CHANCE win from $1.00to ???? BIG CHANCE drawings will take place in the hall onFriday at 5.00 p.m. and again Saturday at 1:00 p.m. draw.Again, the winner must be present to win. The third drawingwill take place at the Welcome Reception on Friday.

SOCIAL EVENTS/REFRESHMENTS BREAKSTHURSDAY ANNUAL GOLF TOURNAMENTCome early to compete on Thursday, April 30, 2009 in theModified Shotgun Start at Redhawk Golf Course. Tee time is8:30 am. Redhawk is a top-ranked course at 6600 N.Wingfield Pkwy., Sparks. (775-626-6000).Included with the golf fee is a sleeve of balls and aredeemable $5.00 drink ticket. Golf prizes will be awarded onFriday at the Welcome Reception courtesy of WSC, Inc.***Limited to the first 50 players****Transportation is not provided.

FRIDAY WELCOME RECEPTION 6:00 pm to 7:00 pm. Make sure you take a few moments to say hello to old friendsand new. After the Exhibit Hall closes join us for hors d'oeu-vres and another chance at the BIG CHANCE (Cash bar , 2drink tickets included with purchase of Drawing Package).Sponsored by Argen Corp.

An additional hour of fun- on Friday from 6:00 pm to 7:00 pma "Welcome Reception/Social Hour" with another $100.00for the "Big Chance."

SATURDAY" LUNCH ON THE RUN" 11:30 amEnjoy the delicious buffet and then see what's new on theexhibition floor. Earn credits while you visit.

Opening Keynote PresentationWSC, Inc. will be sponsoring a “Digital Dentistry" panel. Thispresentation is free for all attendees.

CDT WRITTEN EXAMS TO BE OFFERED AT THE WEST-ERN STATES CONFERENCE - Saturday, May 2, 8: 00 amIn conjunction with the National Board of Certification onceagain the CDT written exams will be held on Saturday, May2nd. We will also be offeing modularization exams. You mustbe pre-registered with the NBC prior to the testing. ContactNBC at 800-684-5310 to sign up.

36th Western States Conference - Program At A Glance

Thursday, April 30, 2009

8:30 am Bob McLaughlin Memorial Golf Tournament, Red Hawk Golf Course-Corporate Sponsorships –Atlantic Precious Metals & Red Rock Dental Supply-Golf prizes sponsored by WSC, Inc.

4:00 – 7:00 pm Component Open Forum

Friday, May 1, 2009

7:30 am – 6:00 pm Registration Desk Open

Clinics8:00 am – 9:30 am Opening General Session “Addressing Digital Dentistry”

Doug Horton, CDT, Dennis Ouye, CDT, Dr. Lum, David Nakanishi, CDTand David Bridgham, CDT (moderator)Free with registration.

10:00 am – 12:00 pm F1 “Removable Prosthetics: Products, Techniques, and Tips forBetter Fabrication” Tom ZaleskeF2 “Digital Photography: Old Dogs, New Tricks” Dena and Dennis Lanier, CDT-THE LAB 2000, INC.F3 “How to Build an 8 Minute Cr own” Edward Harms, CDT-TalladiumF4 “Affordable Options to Place Your Laboratory into the World of Digital Dentistry” Charles McClemens, CDT- Whip Mix

10:00 am – 1:00 pm F5 “Fabricating Implant Supported and Retained Prostheses Utilizing Titanium Laser Assembled Techniques: The Team Approach”Robert Schneider, DDS and Danny Roberts, CDT

12:30 pm – 2:30 pm F6“Removable Prosthetics: Products, Techniques, and Tips forBetter Fabrication – Part Two” Tom ZaleskeF7 “The Essential Business Practices for Small Dental Laboratories” Jan van der PollF8 “Cercon CAD/CAM Systems-Agility by Design”Arlo King, CDT- DentsplyF9 “The Full Service Implant Dental Laboratory”Andy Jakson, Ryan Johnson -3M Espe

1:30 pm – 2:30 pm F10“All about Zirconia: State of the Art”Alessandro Cucchiaro-Zirkonzahn USA

2:30 pm – 3:30 pm F11“Staying Out of Harms Way” Tara Harms-Talladium

3:00 pm – 6:00 pm Expo Hall Open

6:00 pm – 7:00 pm Welcome Reception - Argen Corp.

36th Western States Conference - Program At A Glance

Saturday, May 2, 2009

7:30 am – 4:30 pm Registration Desk Opens

8:00 am – 12:00 pm CDT Comprehensive Exams

Clinics8:00 am – 10:00 am S1 “Precision Combination Cases for Natural Teeth and

Implants” Darwin Bagley, CDTS2 “Implant Retained Dentures”Ruth Bourke- American Dental SupplyS3 “Model & Die for New Technicians: Science and Techniques to Improve Your Skills” Craig Pickett, CDT- Whip MixS4 “Succeeding in a Challenging Marketplace!”Tim Fitzgerald- Sirona

10:00 am – 2:00 pm Expo Hall Opens

11:30 am – 12:30 pm Lunch on the Run

1:30 pm – 4:30 pm S5 “Predictable and Profitable Removable Solutions “Andy Jakson - 3M

2:30 pm – 4:30 pm S6 “Get Out of the Stone Age with CEREC Connect” Norbert Ulmer- SironaS7 “Future Advancements in Removable Prosthetics”Kris Schermerhorn, CDT- Pearson DentalS8 “Marketing, Fun, Fast and Easy”Dena and Dennis Lanier, CDT- THE LAB 2000, INC.

4:30 pm – 5:30 pm S9” Regulatory Compliance- Deal or No Deal!”Gary Morgan, CDT- American Dental Supply

5:30 pm – 6:30 pm Western States Conference Debriefing

36th Western States Conference – Opening General Session

David Brigham, CDT owns Bay AreaDental Lab in Coos Bay, Oregon.David’s involvement in the dental lab-oratory industry started with theOregon Association of DentalLaboratories serving two terms asOADL President. He is a Trustee ofWSC, Inc. after served several terms asthe President of WSC, Inc. David cur-rently serves on the NADL Board ofDirector as the ComponentRepresentative.

Doug Horton, CDT, has lectured,trained and directed hands-on work-shops worldwide on the fabrication ofPorcelain Laminate Veneers. Hereceived a research grant from OHSUto teach and provide all-ceramicrestorations to the Senior DentalStudents and study clubs lead by Dr.Bill Dugan. His lab, Precision DentalArts, Inc. has followed the evolution ofthe all-ceramic restoration for over 25years. Today they find themselvesdeeply immersed within the innovativeworld of digital dentistry. Doug under-stands the benefits that CAD-CAMtechnologies offer to the future of theirbusiness. Utilizing the efficiency ofSirona’s Inlab Milling System allowsfull control of the restorations theydesign, increased production and opti-mal aesthetic products he can of fer hisdoctors.

Dr. Darwin Lum graduated fromUCLA School of Dentistry in 1983.For 10 years he was responsible fororganizing high level continuing edu-cation for the Napa Solano DentalSociety. He is active in three studygroups and has been a member of theDRS Study Group in Sacramento since1988. He has set-up and organized alocal integrated team of general den-tists and specialists, which have metmonthly in his office since 1996. In

Has Dentistry Really Gone Digital?You can’t afford to miss what laboratory owners have to say! The panelists will address their perspective on digital den-tistry and the impact on the lab industry . Each will share their views of where digital dentistry is and where it’ s heading.

addition in 2008, Dr. Lum became thefacilitator for the Fairfield Study group.

David Nakanishi, CDT is President ofNakanishi Dental Laboratory in Bellevue,Wa. His career as a dental technicianbegan in high school when he worked forhis father’s laboratory. For more than 25years, David has worked to foster excel-lence in dentistry and is dedicated to sup -porting the best education possible fordentists and technicians. He serves as aTrustee on the NBC Board.

Dennis Ouye, CDT, is the President ofLDL Designs, Inc. a dental laboratory inBerkeley, California. As a certified tech-nician, he lectures and conducts hands-oncourses to various study groups and stateassociations. He has given courses withDr. Harry Albers for dental technicians atUCSF and UOP dental schools. He hasalso taught ceramics a Diablo ValleyCollege in Pleasant Hill, California. Forfifteen years he published a question andanswer column for the magazine LMT.Recently he lectured for the Pacific CoastProsthodontic Society in San Francisco,California. In 2005 he was asked to be aconsultant and give hands-on ceramiccourses for 3M ESPE.

Friday May 1 8 am—9:30 am

F110:00 am – 12:00 pmRemovable Prosthetics: Products,Techniques, and Tips for BetterFabricationTom Zaleske

Beyond the manufacturer’s instruc-tion, a host of techniques and tipsare usually learned by trial anderror. In this first of two clinics pre-sented by Tom Zaleske, he willidentify products he uses andexplains his techniques for fabricat-ing a better removable prostheticproduct.

Among topics discussed:• Technique and materials for rein-forcing and eliminating trouble-some denture fractures.• Tips for using light cured compos-ite denture material.Shape customizing of standard den-ture teeth.• Tips for trouble free curing of heatcure denture base material.• A look at Versacryl, an innovativesoft liner material.• A simple, inexpensive denturebase colorization technique.

Topics covered will be driven bycourse participants and for all levelsof technicians, department headsand for the single technician. (F1and F6)

Tom Zaleske has been involved inremovable technology for 22 years.Tom is a removable prosthetic tech-nician, small business owner,

author, lecturer, product developerand manufacturing consultant. Tomwears many hats, which gives him aunique perspective for a singletechnician laboratory owner.

2 hrs. Scientific Credit

F210:00 am – 12:00 pmDigital Photography: Old Dogs,New TricksDena and Dennis Lanier, CDT

We are all proud to be DentalTechnicians and as such we arealways trying to get to the nextlevel of excellence. When we werefirst trained, our anatomy camefrom books or our mentors, butwhen we needed to do better we allhad to go to the source "NaturalTeeth”. Extractions were theanswer for anatomy but what aboutColor and characterization? Thisnext level has come to us in theform of Digital photography. Now Dennis Lanier can build hiscrowns while the image is on thecomputer screen. Dennis states:” We can see the teeththat we are to copy in there naturalhabitat, in full color and the sur-rounding influences needed to dotruly great work.”

In this program you will learn:(1) To send and receive e-mail dig-ital photographs.(2) How to open and save them indifferent software's(3) How to adjust and manipulate

them to your specific needs.(4) How to archive and share yourpictures and files(5) But most of all "Learn" as inteach all of us "Old Dogs some newtricks".

Also, Dena will show how we canuse Digital Photography to help usMarket our Laboratories. We allknow that our Laboratories are spe-cial, but the trick is to be able tocommunicate this to our customers.A picture is worth a thousandwords?

Dennis Lanier has been a DentalTechnician for 39 years and isGeneral Manager for THE LAB2000, Inc. in Columbus Georgia.After graduating from CareerAcademy School of DentalTechnology, he worked at J. MinorSturgis Dental laboratory and thenas a private technician for a dentistin Columbus, Georgia, before open-ing his own Laboratory until 1995.Dennis has been with The Lab 2000since 1995 and is very proud to be aCertified Dental Technician. Whennot at the bench Dennis shares hisoff time between his hobbies,Digital Photography, Flying,Sailing, and Target shooting.

Dena Lanier is President andOwner of THE LAB 2000, INC. Adental laboratory serving a nationalmarket out of Columbus, Georgia.Dena started her career in the dentalfield in 1980 with dentures and par-tials. Then in 1995, Dena openedher own Crown and Bridge labora-tory. She has grown THE LAB2000, INC. into one of the lar gestfemale-owned laboratories in the

Clinic DescriptionsFriday – May 1, 2009

country. THE LAB 2000, INC.maintains its membership with theNational Dental LaboratoryAssociation, where Dena serves asLaboratory Representative, and onthe business committee. Dena is the2009 President of the GeorgiaLaboratory Association. Denawrites for JDT unbound each monthshe is Ms Marketing. The Lab2000 was chosen as the MemberLaboratory of the year for 2008 byNADL.

With appreciation to THE LAB2000, Inc.2 hrs. Scientific Credit

F310:00 am – 12:00 pmHow to Build an 8 Minute CrownEdward J. Harms, CDT

Since 80 to 85% of all restorationsare posterior units, this course willconcentrate on posterior buildup,porcelain margins, and tips onporcelain finishing. Through con-sulting and interacting with some ofthe most successful laboratories inthis country and internationally Mr.Harms has developed and refinedinnovative steps and techniques forporcelain fused to metal restora-tions. You will be taught how tobuild up a posterior crown in lessthan 8 minutes, press porcelainmargins with only a techniciansexperience in Crown & Bridge andfinish a posterior crown in less than10 minutes. This clinic will leaveyou with excitement about change!

Mr. Edward J. Harms, CDT is agraduate of Southern IllinoisUniversity with a Bachelor ofScience Degree in Dental

Technology with advanced studiesin Physics and Metallurgy. Mr.Harms has, over the past twentyyears, written articles and lecturedinternationally on improved levelsof laboratory products.

In the 1970’s, Mr. Harms was apartner in one of the largest ceramiclaboratories on the West Coast. Inthe late 1970’s, Mr. Harms assem-bled a group of Investors and AeroSpace Engineers to form Talladium,Inc. Talladium, Inc. has sinceexpanded manufacturing to includea ‘dependable system’ of productsfor the dental laboratory.

With appreciation to Talladium, Inc.2 hrs. Scientific Credit

F410:00 am – 12:00 pmAffordable Options to Place YourLaboratory into the World ofDigital DentistryCharles E. McClemens, CDT

Together we will learn the optimalway to align your laboratory withinthe World of Digital Dentistry.Explore the available systems andhow to determine the best fit foryour business.

With the wide variety of systemsout there, the cost to get involvedand the marketing of those systemsalready in use all one can think ofis….confusion. We all need to workwith companies that we trust to pro -vide us with the products that fitour business.

Charles McClemens began hiscareer in the United States AirForce graduating from the School

of Health Care Sciences, which pro-vided a solid foundation in the den-tal laboratory profession. He is asustaining member of the AmericanAcademy of Cosmetic Dentistry aswell as a member of the FloridaAcademy of Cosmetic Dentistry.Currently Charles is a CertifiedDental Technician in Ceramics,Crown & Bridge and workingtowards his Master Certified DentalTechnician designation. He alsoholds the Technologist designation.

Charles serves the Florida DentalLaboratory Association as thePresident Elect, is a member of theSymposium & Expo Committeeand the Government AffairsCommittee. He serves on theBusiness Management Committeefor the National Association ofDental Laboratories. Charles is alsoa member of the Manatee StudyClub, an affiliate of the SeattleStudy Club.

In 14 years of owning and operat -ing Perception Dental Studios,Charles has aspired to create themost esthetically pleasing and func-tionally correct prosthesis possible.He works with a wide network ofGeneral Dentists andProsthodontists. He is truly com-mitted to advancing the perceptionof the dental laboratory professionwithin the dental team.

With appreciation to Whip Mix2 hrs. Scientific Credit

CDT/RG CreditsAll WSC clinics have been

approved by the National Boardfor Certification for CDT/RG Credits

F510:00 am – 1:00 pmFabricating Implant Supportedand Retained Prostheses UtilizingTitanium Laser WeldingTechniques-The Team TreatmentPlanning Approach.Robert Schneider, DDS andDanny Roberts, CDT

Fixed and removable implant sup-ported and retained prostheses havetraditionally been fabricated in thedental laboratory using a lost waxtechnique. Technology has changedto include several other techniquesthat potentially are superior to thetraditional methods. Titanium is avery biocompatible and versatilematerial and when combined withlaser welding techniques can yield avery well fitting, biocompatible andstrong prosthesis. Team planningand fabrication techniques will bediscussed along with clinical andlaboratory steps and techniques.Multiple patients treated with fixedor removable prosthesis will be pre -sented including both clinical andlaboratory considerations. Severaltime and money saving techniqueswill be presented utilizingCAD/CAM milled and laser weld-ing techniques.

OBJECTIVES:• The participant will understandthe concept of implant supportedand implant retained prostheses• The participant will know how torestore implant prostheses with tita-nium laser welded type restorationsboth fixed and removable• The attendee will become familiarwith the diagnosis and treatment ofthe edentulous patient with thesetypes of prostheses

• At the completion of the programthe attendee will become familiarwith the techniques and communi-cations required for successful com-pletion of these types of restora-tions.

Dr. Schneider works at theUniversity of Iowa Hospital andClinics, Institute of HospitalDentistry, Division of MaxillofacialProsthodontics and holds the rankof Professor, where he has a fulltime private practice treatingacquired and congenital oral facialdefects, trauma rehabilitation anddental implant restorations. Hereceived his DDS from theUniversity of Southern California in1976 and practiced general den-tistry in Arizona for five yearsbefore earning his MS and certifi-cate in prosthodontics from theUniversity of Iowa in 1983. He hasbeen a board certified prosthodon-tist since 1987.

He has published extensively in thepeer reviewed prosthodontic litera-ture and is very active in manyprosthodontic and dental laboratoryorganizations. He has been a sec -tion editor for the Journal ofProsthodontics and reviewer formany other journals. Additionallyhe lectures nationally and interna-tionally on many subjects address-ing the clinical and laboratory phas-es of fixed, removable and implantprosthodontics. He has been aTrustee of the National Board forCertification in dental laboratorytechnology. Dr. Schneider is aDiplomate of the American Boardof Prosthodontics, Fellow in theAmerican College ofProsthodontists, Past President ofthe American Prosthodontic Societyand also served for several years asthe Executive Director of the APS.He was Director of the Midwest

Prosthetic Study Club for 15 yearsand has over thirty-five years expe-rience as a dental technician. He isalso a Fellow in the InternationalTeam for Implantology and theAcademy of Osseointegration. Hehas been named to the “Best of theUS Prosthodontists” listing for sev-eral years.

Danny Roberts, CDT, has 26 yearsexperience in the dental field. Hestarted his dental laboratory careerin 1983 and successfully completedhis certification in 1989. He ownsand operates Hawkeye DentalStudio of Cedar Rapids, Iowa, andspecializes in aesthetic removable;laser assembled titanium bars andattachments for removable partialdenture/fixed partial denture combi-nation cases.

He is an active member of theTCKC study club of West DesMoines, IA, Mid-west prostheticstudy club, ICOI, NADL, and theIowa Dental LaboratoryAssociation. He has recently hadarticles accepted to be published inthe JDT and other international den-tal technology journals.

3 hrs. Scientific Credit

F612:30 pm – 2:30 pmRemovable Prosthetics: Products,Techniques, and Tips for BetterFabrication-Part TwoTom Zaleske

Beyond the manufacturer’s instruc-tion, a host of techniques and tipsare usually learned by trial anderror. In this second clinic presentedby Tom Zaleske, he will identify

products he uses and explains histechniques for fabricating a betterremovable prosthetic product.Topics covered will be driven bycourse participants and for all levelsof technicians, department headsand for the single technician.

Among topics discussed:• Technique and materials for rein-forcing and eliminating trouble-some denture fractures.• Tips for using light cured compos-ite denture material.Shape customizing of standard den-ture teeth.• Tips for trouble free curing of heatcure denture base material.• A look at Versacryl, an innovativesoft liner material.• A simple, inexpensive denturebase colorization technique.

Tom Zaleske has been involved inremovable technology for 22 years.Tom is a removable prosthetic tech-nician, small business owner,author, lecturer, product developerand manufacturing consultant. Tomwears many hats, which gives him aunique perspective for a singletechnician laboratory owner.

2 hrs. Scientific Credit

F712:30 pm – 2:30 pmThe Essential Business Practicesfor Small Dental LaboratoriesJan van der Poll

An overview of the subject matterwhich will be covered in the pres-entation.

1. Perform a SWOT Analysis.Define your Strengths, Weaknesses,

Opportunities and Threats.2. With the information from theSWOT analysis, create a SituationAnalysis for the laboratory.3. Handing out the work. Hold peo-ple accountable to produce whatthey are capable of.4. Scheduling the work accordingto the laboratory’s capacity.5. Make sure cases are up on time,all the time. Avoid the biggest sin,which is getting the case to the doc-tor's office too late.6. Establishing a system of qualitycontrol checkpoints throughout theproduction process; incominginspection being an essential part ofthe process; internal customers.7. A customer communication sys-tem: proactive calling; properphone etiquette; proper phone lan-guage; obtaining and abiding by adoctor's preferences; reading pre-scriptions; active monitoring of adoctor's satisfaction.8. Measurement: sales growth;direct labor; gross profits; net prof-its; account activity; new accountretention; existing account reten-tion; external remakes; internalremakes; doctor remakes; produc-tivity.9. Think; be a leader; create time tomanage the “business”. Apply the“continuous improvement” philoso-phy. Are you happy with howthings are going?10. Hold everybody, includingyourself, accountable for what theycommitted to.11. Training and cross training ofthe technicians.12. Hold daily morning huddleswith your staff to discuss importantissues pertaining to what will begoing on that day.13. Marketing and sales. Ensuringrevenue growth. Clearly definewhere you are going to find newbusiness and how you are going toget it. Execute your plan properly.

14. Ensuring profitability. Makesure you understand how to defineprofit, and how to bring it to itshighest possible levels.

Jan van der Poll is President andFounder of Forsons & co., a wellrespected dental laboratory consult-ing firm with clients throughout theUSA, Canada, Mexico and Europe.He works with management teamsto identify strengths and weakness-es of the business, and helps theteam to find solutions. Prior tofounding his own firm he workedfor various high tech and manage-ment firms in the USA and Europe.

2 hrs. Professional Credit

F812:30 pm – 2:30 pmCercon® CAD/CAM Systems –Agility by DesignArlo King, CDT

With the addition of the Cercon®Eye scanner rapid manufacturing ofzirconia or resin frameworks is noweasier than ever. The Cercon Eyescans dies and models for crownsand bridges using a three camerasystem as well as a laser, forextremely precise measurementsand a scan time of less than 20 sec-onds per unit. Design in theCercon® Art module is also quickand easy with its Wizard technolo-gy which allows for push-buttonsimplicity and increased machiningaccuracy. The presentation willdemonstrate the CAD/CAM tech-nology that allows anyone to quick-ly fabricate zirconia or resin sub-structures.

Arlo King, Dentsply Prosthetic’s

Director of Education and TechnicalServices for Fixed Prosthodontics,joined Ceramco after 20 yearsexperience in dental laboratory edu-cation with the United States AirForce. Arlo has designed and writ-ten numerous advanced dental labo-ratory training courses, and alsotaught a prosthodontics postgradu-ate course for six years. Arlo’sexperience includes a position withthe United States Air Force DentalInvestigation Service where he test-ed and evaluated dental products.

Arlo has lectured around the world,and has also been instrumental inthe development and education ofnumerous dental materials. He hasbeen a contributor to many dentalarticles including Dental Clinics ofNorth America and Quintessence.Arlo is certified with the NationalBoard of Certification in both den-tal ceramics and crown and bridge.

With appreciation to DentsplyProsthetics2 hrs. Scientific Credit

F912:30 pm – 2:30 pmThe Full Service Implant DentalLaboratoryAndy Jakson and Ryan Johnson

Implants continue to be one of thefastest growing and treatment plansin dentistry today. Doctors every-where are looking for solid andpractical technical support for theever expanding available systems,techniques, and technologies. Thiscourse will provide a down to earth,real life approach to profitably sup-porting doctors with simple, pre-dictable, and proven implant and

restorative techniques.

*Small Diameter Implants -Developed over 20 years ago, “minidental implants aren’t just for provi-sional use anymore, and are quicklybecoming standard issue for overdenture cases in dentist’s officeseverywhere. We’ll cover the tech-niques your lab will need to attractand support this rapidly growingmarket of dentists.*Small Diameter and LargeDiameter Implants-Similarities andDifferences*Partials and Small DiameterImplants: Unilateral partials, Clasp-free partials*Indicators for Small DiameterImplants in Fixed Restorations*Root Form Implants- The advan-tages of the Lava Zirconia CustomImplant Solution, including estheticadvice, advantages of a hybrid abut-ment and how to offer them foryour clients. Ways to improve treat-ment options and the soft tissueadvantages of Lava Abutments

Andy Jakson was born in MérlécPoland in 1970, immigrated to theUnited States, and started DentalTech Laboratory in Buffalo, NY in1994. Renamed to Evolution DentalLaboratory, the lab has grown intoBuffalo’s largest full service dentallaboratory with over 40 employees.

For the past 24 years, Andy hasstudied side-by-side with world-leading technician, Lee Culp, CDT,and several manufacturers havechosen Andy’s laboratory as a betasite for the testing and developmentof many restorative products andtechniques. In addition, he has par -ticipated in extensive training onvarious implant systems includingZimmer, 3I, and Nobel Biocare, andin the development of IMTEC’sMDI and ENDURE systems.

Andy’s laboratory has fabricatedremovable and fixed restorationsfor over 10,000 small diameterimplants since 2005.

Aiming to be on the cutting edge ofdigital technology, Evolution Dentalrecently added a Cone Beam CT 3DImaging Scanner to their services tohelp dentists create a new standardfor implant placement and restora-tion. Andy works closely with theleading dental manufacturers, edu-cators and clinicians to develop andrefine dental technology. His pro-grams are extremely well receivedas a result of his straightforward,light hearted and interactive presen-tation.

Ryan Johnson graduated with aB.A. in biology with a focus ongenetics and biochemistry from St.Olaf College, Northfield, MN in2002. Following graduation he hasworked as a Dental Laboratorytechnician with experience inimplants, ceramics and complexcrown and bridge. He attendedMarquette University School ofDentistry for a Masters Degree inDental Biomaterials and is currentlypublishing his thesis on Zirconiabased restoration failure modes.Ryan has served as a trainer at 3MEspe for the Lava PrecisionSolutions for the past year and isactive in new product developmentwith several inventions and patentsto his credit.

With appreciation to 3M Espe2 hrs. Scientific Credit

Please note:WSC has engaged these cli -nicians as independent con-tractors to conduct theseclinics and is not responsiblefor the contents of the clin -ics. WSC doses not endorseor advocate the use of anyproduct or techniquesemployed in the clinics.

F101:30 pm – 2:30 pmAll About Zirconia: STATE OFTHE ARTAlessandro Cucchiaro

In the last years, Zirconium dioxidehas proven itself as a very reliableand a very trendy material for theproduction of all types of dentalrestorations. This presentation willbriefly cover: The ABC’s ofZirconia, where it comes from andhow it is obtained. It will introducethe MAD/MAM milling system andbriefly show the original manualmilling system created in Europe2003. This method of producingZirconia copings, from single unitsto full arch bridges as well as screwretained bridges, is easy to use andhighly affordable for all sizes dentallaboratories. Come and join us inlearning more about Zirconia, themanual milling system, and all thepossibilities during our lecture, “AllAbout Zirconia – THE STATE OFTHE ART”.

Alessandro Cucchiaro is aCertified Master Dental Technicianfrom Europe (Italy) with more than25 years of experience out of whichhe owned his own lab for 20 years.He was trained by the owner ofZirkonzahn, Enrico Steger, who isone of the top dental technicians inEurope and the inventor of themanual milling system. Alessandrohas been with Zirkonzahn for sever-al years and he is an expert withregard to Zirconia and the manualmilling system. Today, he is theinstructor on the manual millingsystem at the Zirkonzahn trainingfacility in Atlanta, GA and lecturesall over the world on Zirconia and

the manual milling system.

With appreciation to Zirkonzahn1 hr. Scientific Credit

F112:30 pm -3:30 pm Staying Out of Harms WayTara Harms

Tara Harms will provide critical up-to-date information on InfectionControl and OSHA guidelines. Thegoal of this lecture is to reach, teachand motivate people with the infec-tion control information providedby OSHA, OSAP, and CDC.Specifically, Tara hopes to chal-lenge members of the dental fieldwith self-regulated practices ofinfection control procedures. A pos-itive change can make a more ef fi-cient working atmosphere so it isbest to keep informed with the lat-est advances in technology. Herpersonal goal is to provide technicalinformation in an entertaining wayso that each participant will takehome some valuable informationand stay out of harm’s way.

Tara Harms is employed byTalladium, Inc., a family-operatedcompany that manufactures prod-ucts for dental labs. She has anA.S., in Biology, B.A. inPsychology from Southern IllinoisUniversity, Master of BusinessAdministration, and a Master ’s inEducational Psychology at NorthernIllinois University. Tara is an OSAPmember and has earned 27 credithours through OSAP, CDC andADA toward Infection Control.

With appreciation to Talladium, Inc.This fulfills the NBC requirementfor One Hour Regulatory Standards.

ClinicDescriptions

Saturday May 2, 2009

S18:00 am – 10:00 amPrecision Combination Cases forNatural Teeth and ImplantsDarwin Bagley, CDT

This presentation will focus ontechniques for attachments indicat-ed for natural teeth and implantrestorations. The latest techniquesinvolving immediate loading andtitanium laser welding will also bepresented. Many interesting casesincluding, precision partials, over-dentures, segmented bridgeworkand milled telescopic restorationswith locking attachments will befeatured. New methods to improveimplant esthetics including use ofzirconia will also be detailed in astep-by-step approach stressing theinteraction between the dentist andvarious laboratory departments.Lecture indicated for Fixed andRemovable departments.

Darwin Bagley, C.D.T., A.S., isDirector of Education at AttachmentsInternational and has over 20 yearsof experience in the dental technol-ogy field. He has lectured and con-ducted practical training seminarson attachments and implant recon-struction for implant study groups,technicians, dentists and universi-ties throughout the U.S., Australia,Canada, Europe, Brazil and mostrecently at the Dental Congress in

St. Petersburg, Russia.

Mr. Bagley is co-author of theAttachments & Implants ReferenceManual and writes newsletters andtechnical articles published in pro-fessional journals. He is the webmaster for the A.I. web site and issenior technician on the technicalsupport team at AttachmentsInternational.

2 hrs. Scientific Credit

S28:00 am – 10:00 amImplant Retained DenturesRuth Bourke

As implant retained denturesincreasingly become the standardprotocol for all denture wearers it isimportant for every technician tohave an understanding of designand fabrication procedures. Thisclinic will cover the design proto-cols and technical details from sim-ple locator attachments to fixedremovable hybrid and complex barsystems. Choice of implants, attach-ments and different scanningoptions currently available will bediscussed.

With over 30 years of experience,Ruth Bourke has served as aninstructor at several schools and theoral-maxillofacial prosthetic techni-cian at the University ofWashington, where she is currentlyan affiliate faculty member of theDepartment of RestorativeDentistry. She owns RE Bourke,LLC, specializing in complete den-ture esthetics and implant-retainedremovable prosthetics and lecturesregularly.

With appreciation to AmericanDental System/Leach & DillonProducts

2 hrs. Scientific Credit

S38:00 am – 10:00 amModel & Die for NewTechnicians: Science andTechnique to improve your SkillsCraig Pickett, CDT

This course features new andproven techniques; science andmaterials to improve your C&Bfoundation Skills. This participatorylecture will cover the chemistry ofgypsum and physical properties thatdefine its use and product selectionin the laboratory. Also the step bystep process in fabricating a work -ing crown and bridge model.

The lecture will touch on the con -cept of LEAN manufacturing, mate-rials, processes, current equipmentand their use in the model and diedepartment as the foundation sup-plier for the entire lab. How youbegin the case in MODEL & DIEcan determine its failure or success.This course is great for techniciansold and new, as well as a goodreview for management.

Craig A. Pickett, RG, CDT, isNBC certified in Crown & Bridgewith Technologist designation. Heis a Recognized Graduate of DiabloValley College in DentalTechnology and is currently attend-ing Brigham Young University.Prior to his position as TechnicalSupport Manager at Whip MixCorporation, he managed in largeand small crown and bridge labora-

tories, owned PICKETT FABRI-CATION in Vacaville, Californiaand represented J.F. Jelenko & Co.,Whaledent and Dentsply as aTechnical Sales Representative.

As a 25 year CDT with over 30years of Crown and Bridge andCeramic experience he now isresponsible for technical support tooptimize product performance forcustomers, assist in developing andevaluating new products, and repre-senting Whip Mix by presentingtechnical clinics in the US andInternationally.

With appreciation to Whip Mix2 hrs. Scientific Credit

S48:00 am – 10:00 amSucceeding in a ChallengingMarketplace: Growing Your LabBusiness!Tim FitzGerald

Loyal Clients, Eager Prospectsand Higher Profits!Come join national speaker TimFitzGerald and his SuccessfulBusiness Series!• Remain Focused on ImportantActivities• Maintaining a Positive Attitude• Standing out from theCompetition• Build a solid foundation for thefuture• Strengthen Client Relationships

Do you know peers that spend allof their time focused on the nega-tives in today’s business world?Come and learn how to focus onthe positives, strengthen your cur-rent client relationships and build a

solid foundation for now and thefuture!

Tim FitzGerald is a renownednational speaker, trainer and busi-ness consultant. He is a certifiedDale Carnegie Instructor and workswith businesses of all sizes to buildstrategies, drive growth and growprofits. Tim has been quoted inDental Lab Products Magazine andhas spoken across the country onCommunicating Effectively.

Tim has delivered his programsacross the country to IndividualBusinesses, State and RegionalAssociations. His high energy styleand enthusiasm reflect his commit-ment to your success!

With appreciation to Sirona2 hrs. Professional Credit

S51:30 pm – 4:30 pmPredictable and ProfitableRemovable Solutions-AComprehensive Modern DayRemovable ProgramAndy Jakson

The demand for dentures, implantretained dentures, and other remov-able appliances continues to growdramatically. Is your lab benefitingfrom this trend? Today’s Doctorshave less clinical removable experi-ence than ever before. Are you pre-pared to support this generation ofdentist? It’s just a matter of timebefore CAD/CAM, CBCT, andDigital Workflow Technologiesbegin affecting RemovableProsthetic fabrication, are you posi-tioning your lab to take advantageof this reality? Come learn how to

use simple proven techniques togrow your business big in 2009,while also getting a sneak peak intothe techniques that will be ef fectinghow we all do business tomorrow.• The Celara Denture Technique-eliminates preliminary impressions,custom trays, and traditional waxrims, and results in a customocclusal rim after one patient visit.Enables doctors and laboratories tocommunicate more precisely and topredictably deliver quality denturesin three appointments, withincreased patient satisfaction andminimal post insertion adjustments. • Ivoclar Vivadent offers you practi-cal and simple steps that can giveyou consistent and predictableresults for your partial and com-plete dentures. Capture the opportu-nity with premium, implant retaineddentures utilizing the IvocapProcessing System. Trio PosteriorDenture Teeth, a new dimension inposterior occlusion providing accu-rate and predictable setups in lesstime.• Implant Retained Dentures-Developed over 20 years ago, SmallDiameter Implants aren’t just forprovisional use anymore, and arequickly becoming standard issue forover denture cases in dentist’soffices everywhere. Techniquesyour lab will need to attract andsupport this rapidly growing marketof dentists. • Surgical Guides/ScanningAppliances• Removable Prosthetics and DigitalDentistry- Where are we now?

Andy Jakson was born in MérlécPoland in 1970, immigrated to theUnited States, and started DentalTech Laboratory in Buffalo, NY in1994. Renamed to Evolution DentalLaboratory, the lab has grown intoBuffalo’s largest full service dentallaboratory with over 40 employees.

For the past 24 years, Andy hasstudied side-by-side with world-leading technician, Lee Culp, CDT,and several manufacturers havechosen Andy’s laboratory as a betasite for the testing and developmentof many restorative products andtechniques. In addition, he has par-ticipated in extensive training onvarious implant systems includingZimmer, 3I, and Nobel Biocare, andin the development of IMTEC’sMDI and ENDURE systems.Andy’s laboratory has fabricatedremovable and fixed restorationsfor over 10,000 small diameterimplants since 2005.

Aiming to be on the cutting edge ofdigital technology, Evolution Dentalrecently added a Cone Beam CT 3DImaging Scanner to their services tohelp dentists create a new standardfor implant placement and restora-tion. Andy works closely with theleading dental manufacturers, edu-cators and clinicians to develop andrefine dental technology. His pro-grams are extremely well receivedas a result of his straightforward,light hearted and interactive presen-tation.

With appreciation to 3M Espe3 hrs. Scientific Credit

S62:30 pm – 4:30 pmGET OUT OF THE STONE AGEwith CEREC ConnectNorbert Ulmer, MBA

Norbert Ulmer will show you howto drive business directly to yourlaboratory utilizing CEREC con-nects digitally fabricated models

and inlab from Sirona, the mostpopular laboratory CAD/CAM sys-tem available. It opens your door tothousands of CEREC dentists viathe CEREC Connect web portal.With digital Impressions from yourdentists, CEREC Connect and Inlabwill skyrocket your laboratory tonew heights of success!• You name it with CEREC Connectyou can do it: PFMs, Gold Crowns,All Ceramic Bridges and more• Digitally fabricated models at thepush of a button: Full arch and halfarch, highly precise with perfectlyditched and separated dies.• Out with the Stone Age: Tediousinfection control and messy stonemodel fabrication become a thingof the past.

Don’t settle for less than the bestbecome part of the largest, mostsuccessful digital dental networkever with inLab and CERECConnect!

Mr. Ulmer earned his Bachelor’sdegree in International Marketingfrom the University of CooperativeEducation in Ravensburg, Germany.He started his career in the dentalindustry with KaVo over 17 yearsago. He has since then gainedextensive marketing and manage-ment experience in various roles inEurope, Southeast Asia, China andNorth America. He worked forSirona Dental Systems from 1999-2008 and was instrumental in thedevelopment, the introduction aswell as the growth of CERECinLab, infiniDent and CERECConnect. He is the co-founder ofDENTATRUST, the first dentalcompany focusing on digital den-tistry by providing restorative andconsulting services. Mr. Ulmerholds a Master’s degree in GeneralManagement from the BerlinSchool of Economics and serves on

the ADA Standards Committee onDental Products, Ad Hoc Group onCAD/CAM Dentistry as well as onJDT’s Communications AdvisoryBoard.

With appreciation to Sirona2 hrs Scientific Credit

S72:30 pm – 4:30 pmFuture Advancements inRemovable ProstheticsKris Schermerhorn, CDT

As we go further into the 21st cen-tury there is a higher demand forremovable prosthetics. The babyboomers are getting older and are inneed of partials and dentures.Although we have more demand forremovable prosthetics, there arefewer qualified technicians to makethese products. The equipment isgetting better and removable mate-rials are more cosmetic, comfort-able, easier to work with and fasterto finish. If you take all these thingsinto consideration, it is evident thata change for the better is coming tothe removable industry.

This course will talk about the ther-moplastic options to replace metalsand conventional acrylics in suchcases as partials, fixed temporaries,night guards and orthodontics. Thecourse will show how thermoplas-tics can be used in every depart -ment in a full service laboratory.Kris will discuss the different linesof thermoplastics that exist for yourlab and show how to process thosematerials. Everything from basiscases all the way to cad cam pro-duced attachment dentures will bediscussed. The materials discussed

will be Acetal resins, multi-poly-mers and nylons.

This course will also discuss waysto eliminate the headaches associat-ed with duplicating dentures whenthe patient is comfortable with theirexisting denture, but is need of anew one. The Celera system willallow the technician to match thepatients existing denture, speed upsetting the teeth and replace twoappointments. Kris will show howto create a new denture and incor-porate Imtek mini implants duringthe Celera process.

Kris Schermerhorn, CDT hasbeen active in the dental laboratorybusiness fro more than 20 years.While still in his youth, he workedfor his father, owner and founder ofNorthern Virginia Dental Lab. Thisexperience provided Kris withinvaluable expertise in performingdental laboratory procedures.In 1996, Kris began working withacetal resins and other thermoplas-tic dental materials. In 2000, hebecame a consultant to CDMDental, performing research anddevelopment testing, as well astraining. Kris worked extensivelydeveloping new materials, instru-ments and techniques for removableprosthodontics. As a result of thatwork, Kris now holds severalpatents in the dental industry andhas more patents pending. In 2007he earned the NADL’s HarryHagman Inventor of the year award.His ideas have led to products thatwere voted best new product by thereaders of LMT in 2005 and againin 2007. Kris is dedicated to den -tistry and continuously looks fornew and unique solutions to prob -lems. He is determined to makedentistry better for dentists, techni-cians and most importantly forpatients.

have everyone that attends be ableto capture as many new accounts asthey want and to focus on theChallenges of selling to theDifferent Groups in Dentistry.

Dena Lanier is President andOwner of THE LAB 2000, INC. Adental laboratory serving a nationalmarket out of Columbus, Georgia.Dena started her career in the dentalfield in 1980 with dentures and par-tials. Then in 1995, Dena openedher own Crown and Bridge labora-tory. She has grown THE LAB2000, INC. into one of the lar gestfemale-owned laboratories in thecountry. THE LAB 2000, INC.maintains its membership with theNational Dental LaboratoryAssociation, where Dena serves asLaboratory Representative, and onthe business committee. Dena is the2009 President of the GeorgiaLaboratory Association. Denawrites for JDT unbound each monthshe is Ms Marketing. The Lab2000 was chosen as the MemberLaboratory of the year for 2008 byNADL.

With appreciation to THE LAB2000, Inc.2 hrs. Scientific Credit

S94:30 pm – 5:30 pmRegulatory Compliance – Deal orNo Deal?!Gary Morgan, CDT

Join Gary Morgan, CDT, SafeLinkConsulting’s VP and Sr.Compliance Advisor in this fun,interactive and educational onehour session covering the ins andouts and need-to-knows of regula-tions affecting dental laboratories

With appreciation to Pearson DentalSupply

2 hrs. Scientific Credit

S82:30 pm – 4:30 pmMarketing/Fun, Fast and EasyDena Lanier

Dena Lanier has taken her awardwinning Two day course and skill-fully condensed it into a dynamicTwo hour presentation by providingthe Keys to a treasure chest of tips,techniques, and templates.

EASY - This will include a step bystep Eight week guide that has eightindividual sales packages. All youhave to do is to pick a day (we useMonday) and use one of the eightpackages each week until you haveall of the accounts that you want.This presentation will contain all ofthe tools needed to have the bestmarketing Department in theLaboratory Industry.

FAST - Our Two hour seminar willgo by very fast thanks to the funand interesting environment createdby group participation and enter-taining instruction.

FUN -The attendees will be askedto give Questions and Answers thatwill benefit everyone

Basic Digital Photography andVideo are two of the tools that willbe used to advance this fundamen-tal platform for sound Sales strate-gies. It does not take a lot of moneyor time to be successful in sales; letus prove it to you.The Goal in this presentation is to

today! Subjects covered willinclude traceability of patient con-tact materials, infection control,root cause analysis of remakes,FDA registration, emergency pre-paredness and hazardous materials,plus more. This workshop is spon-sored by our friends at AmericanDental Supply.

One hour NBC documented scien-tific credit for Regulatory Standardswill be given.

After completion of studies inHistory and Government at theUniversity of Texas at Austin, GaryMorgan worked for three years inretail business management andhuman resources. In 1977 Garyjoined Morgan Dental Laboratory,which his wife founded in 1975.Gary became a Certified DentalTechnician in 1991. Active in theDental Laboratory Association ofTexas, Gary served on the Board ofDirectors for eight years and asPresident for both 1994 and 1995.As Legislative and Legal AffairsChairman for DLAT 1987 - 2008,Gary represented members beforegovernmental agencies, the StateBoard of Dental Examiners, and theTexas Legislature. Gary wasappointed by the Texas State Boardof Dental Examiners to serve on theDental Laboratory CertificationCouncil in 2007 and was electedChairman in 2008. Gary began lec-turing on health and safety in 1989and is an Authorized Trainer underOSHA’s Outreach Program. Gary isthe Senior Vice President withSafeLink Consulting, Inc. providingonsite consultation, audits, andworkshops on both health and safe -ty and quality assurance, includingDAMAS.

Exhibitors as of press time......

American Dental SupplyAtlantic Precious MetalsAstron Dental SupplyAccurate Metals & RefiningArgen CorporationAuriumAstra TechBabiochenko Dental LaboratoryBell HandengineCadentCora RefiningDentsply ProstheticsETI EmpireFricke DentalGC AmericaIvoclar VivadentLaserdentaLaboratory SolutionsLincoln Dental SupplyNADL/NBC

Registration Information

You may register in the following two ways:• Mail: Complete the registration form (or download), and mail with payment to the address indicated.

Check or Visa/MasterCard accepted.• Fax: Please fax your completed registration form to 360-666-8645, and pay with Visa/MasterCard.

Please note-No telephone registration is available

Registration Discounts

The 36th Western States Conference is offering the following discount options to fit your needs and budget. NEW!! In additionto our long standing policy of multiple staf f discounts, this year attend 4 classes and receive a special discount.

• Multiple staff discount- the first person from the lab pays full price for the class and each additional person receives a $10.00 discount for that same class.

• Multiple class discount- one person signs up for four classes and receives a 20% discount on all four . (the same person must attend all four classes)(Example: F1 $50 + F7 $50 + S4 $50 +S8 $50 = $200 — 20% ($40) = $160 total due.

Please note- You must choose only one of the of fered discounts.

Pre-registration Deadline is April 24, 2009. Cancellations cannot be accepted after April 24, 2009. No Show=No Refund. On-site registration is available with additional fee increases.

Nobel BiocareOrion Dental WeldersPatterson DentalPlane & Simple Denture ArticulationPrimotecPease & CurrenPearson Dental SupplyPfingst & Co.Red Rock Dental SupplyRenfert USAShofuSironaSmile LineTalladium3M EspeU BestVidentWhip MixWilkinsonZirkonzahnZahn

Please print or type - one form per person

Name ______________________________________CDT ( ) Owner/Mgr. ( )Laboratory___________________________________Phone( )__________________Street______________________________________City________________________________________ State _________ Zip ________

RE

GIS

TR

AT

ION

FO

RM

Mail to:WSC

39270 Paseo Padre Pkwy. #730Fremont, California 94538

Tel: 800-532-2352fax: 360-666-8645

Make check payable to Western States Conference or use your credit card.

Credit Card: Circle on Visa Mastercard# __________________________________

Exp. Date _________ Authorized Signature: ________________________________

Drawing Package ( 2 drink tickets, Sat. LunchDoor Prize Drawings & Exhibit Hall) $38 _______

Exhibit Hall with 1 Raffle Ticket $10 _______

FRIDAY MAY 1, 2009

F1 Zaleske1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

F2 Lanier1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

F3 Harms1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

F4 McClemens1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

F5 Schneider1st Person from Lab/Office 75 ______Add’l Persons same lab 65 ______

F6 Zaleske1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

F7 van der Poll1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

F8 King1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

F9 Jakson1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

F10 Cucchiaro1st Person from Lab/Office 40 ______Add’l Persons same lab 30 ______

F11 Harms1st Person from Lab/Office 40 ______Add’l Persons same lab 30 ______

SATURDAY MAY 2, 2009

S1 Bagley1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

S2 Bourke1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

S3 Pickett1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

S4 Fitzgerald1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

S5 Jakson1st Person from Lab/Office 75 ______Add’l Persons same lab 65 ______

S6 Ulmer1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

S7 Schermerhorn1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

S8 Lanier1st Person from Lab/Office 50 ______Add’l Persons same lab 40 ______

S9 Morgan1st Person from Lab/Office 40 ______Add’l Persons same lab 30 ______

Multiple class paymentExa mple : F1 $50 + F7 $50 + S4 $50 +S8 $50 = $200 — 20%($40) = $160 total due.

4 class total due $

SPECIAL EVENTSSaturday Lunch 25 ______Golf Tournament (Thurs.April 30) 95 ______

I would like to play with:1.___________________ 2.__________________

3.___________________ 4__________________

TOTAL ENCLOSED $