And much more: Inside this April – June 2013 issue!

April – June 2013 Issue

SIA Cargo Management Appointment --- Page 3

SIA Cargo Honored Again At Asian Freight And Supply Chain Awards --- Page 5

Friend Of Heritage Award --- Page 6

Great Shipments

In This Issue . . .

Page 9~ ~ ~~~~SIA Cargo Mumbai Transports Egyptian Mummies

Page 10~ ~ ~~~~SIA Cargo Team Uplifts Odd Sized Shipments

Page 11~ ~ ~~~~Bangladesh Crabs Move On SIA Cargo

Corporate News

Page 7~ ~ ~~~~Lighter Containers Offer Fuel Savings

Page 8~ ~ ~~~~Top Supporter Appreciated

Page 6~ ~ ~~~~Friend Of Heritage Award

Page 4~ ~ ~~~~SIA Cargo Wins Top Honors At Changi Airline Awards

Page 5~ ~ ~~~~SIA Cargo Honored Again At Asian Freight And Supply Chain Awards

Page 3~ ~ ~~~~SIA Cargo Management Appointment

ActivitiesPage 14~ ~ ~~~~SIA Cargo Organises Aviation Photography Contest

Page 14~ ~ ~~~~Sporting Glory For SIA Cargo

Our PeoplePage 12~ ~ ~~~~New Staff On Board

Community OutlookPage 15~ ~ ~~~~Chefs For A Day

3

CORPORATE NEWS

SIA CARGO MANAGEMENT APPOINTMENT

Mr Lee Lik Hsin is appointed as SIA Cargo’s new President from 1 August 2013.

Mr Lee will take over from Mr Tan Kai Ping, who will return to the parent company Singapore Airlines as Senior Vice President Corporate Planning, a post currently held by Mr Lee.

The management changes are part of an ongoing programme to rotate senior executives into different roles within the SIA Group.

Mr Lee has been with Singapore Airlines since 1994 and has served in various positions in Head Office and overseas, including Beijing, San Francisco and Tokyo. He has been Senior Vice President Corporate Planning since early 2011. Prior to that, he was Divisional Vice President Planning.

Mr Tan has been President of SIA Cargo since early 2010. He joined Singapore Airlines in 1995 and held senior positions in SIA’s cargo division before being seconded in 2005, as President of Shanghai-based Great Wall Airlines. He returned to SIA Cargo in October 2008 as Senior Vice President Operations.

4

CORPORATE NEWS

SIA CARGO WINS TOP HONORS AT CHANGI AIRLINE AWARDSChangi Airport Group (CAG) honored its airline partners at the Changi Airline Awards held on 7 May 2013 at the Regent Hotel Singapore. The event was graced by Singapore’s Minister for Transport, Mr LuiTuck Yew.

A total of 34 awards were presented at the event. They were presented in five categories including the top airlines for passenger and cargo carriage and the fastest growing carriers for passengers and cargo.

SIA Cargo is proud to receive top honors in the Top 10 Airlines by Cargo Carriage category. This award is a testament to the support given to SIA Cargo by our loyal customers in a highly competitive market. SIA Cargo President Tan Kai Ping received the award on behalf of the company.

Mr Tan Kai Ping received the Top 10 Airlines by Cargo Carriage award fromCAG's Chairman, Mr Liew Mun Leong

CORPORATE NEWS5

SIA Cargo Honoured Again At Asian Freight And Supply Chain Awards

Singapore Airlines Cargo was voted the “Best Air Cargo Carrier-Asia” for the 17th timeand the “Best Green Service Provider-Airline” for the 4th time by readers of CargoNewsAsia, a leading shipping, supply chain and cargo transport publication, in its annual Asian Freight & Supply Chain Awards.

“We are delighted to receive these two prestigious awards from CargoNews Asia and would like to thank all our customers for their support,” commented SIA Cargo President, Mr Tan Kai Ping.

This year’s awards presentation was held in Beijing. Mr Patrick Kwang, Regional Vice President North Asia, received the award on behalf of SIA Cargo.

Regional Vice President North Asia, Mr Patrick Kwang, received the Best Air Cargo Carrier - Asia award from Mr. JensEskelund, Managing Director of MaerskChina

Regional Vice President North Asia, MrPatrick Kwang, received the Best Green Airline from Mr. Greg Knowler, Editor & Publisher of Cargonew Asia

CORPORATE NEWS6

The “Friend of Heritage” award was conferred on SIA Cargo in recognition of its contributions to the local arts and cultural scene when the airline partnered with the National Museum of Singapore, in the exhibition Gold Rush : Treasures of Ukraine.

SIA Cargo has worked with museum professionals from around the world to transport precious artworks and historical artefacts to various exhibitions throughout the world.

Mr Alvin Tay, Vice President Sales Regions receiving the award for SIA Cargo from MrLawrence Wong, Acting Minister for Culture, Community and Youth, at the Patron of Heritage Awards ceremony held at National Museum of Singapore on 29 May 2013

FRIEND OF HERITAGE AWARD

Some of the new containers

CORPORATE NEWS7

SIA Cargo has started introducing new lightweight containers as part of a programme to phase out the older, heavier ones. The company has placed a contract with Nordisk Aviation Products for 4,311 lightweight containers, which will be supplied over a one-year period. The firstbatch was delivered in May.

The new Nordisk Twinlite AKE container, made of composite fiber panels, weighs 64 kilograms, compared to 82-88 kilograms for the older, aluminum containers.

The introduction of the lightweight containers helps reduce the overall weight of the aircraft, resulting in significant fuel savings for the SIA Group.

Less fuel burnt also mean lower carbon-dioxide emissions, enabling moreenvironment-friendly operations.

LIGHTER CONTAINERS OFFER FUEL SAVINGS

(From left) Nordisk Asia-Pacific VP Sales & Business Devt BY Sim, SIA Cargo VP Services & Safety Ng Chee Keong, SIA SnrMgr Ground Services Teo Seng Choke and ABV GM Thamy Bhaskaran cutting a ribbon to mark the award of the container contract to Nordisk. ABV is the company appointed by Nordisk to assemble the new containers and manage the logistics in Singapore.

First container unit of SIA Cargo’s order, AKE 80000 SQ

CORPORATE NEWS8

TOP SUPPORTER APPRECIATED

From left: Mathias Elverfeldt (Reg Mgr Switzerland, Scan and Italy), Petter Fausko (Chairman of Salmosped) Morten Svendsen (Managing DirectorSalmosped), Nete Kilting (Manager Scandinavia and Finland)

On 25 June, our team in the Nordics organised a dinner as a gesture to thank our top customer for its support.

Salmosped specialises in exporting salmon, and transports close to 4000 tons of fish with SIA Cargo annually.

We presented our top customer with a Magnum bottle of Champaign as a token of appreciation during the dinner held in Oslo, Norway . – By Mathias Elverfeldt, Zurich

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GREAT SHIPMENTS

Singapore Airlines Cargo Mumbai had the honor of transporting 2 shipments of Egyptian Mummies along with their artifacts to Singapore in early April this year.

These 2800-year-old Egyptian Mummies preserved for the afterlife, as well as the fascinating secrets hidden for thousands of years, have always been of immense mystery and intrigue for our modern civilization.

“Mummy: The Inside Story” exhibition was held at the Chatrapati Shivaji Maharaja Vastu Sangrahalaya (formerly known as the Prince of Wales museum) in Mumbai in collaboration with the British Museum and is now at Art Science Museum™ at Marina Bay Sands, Singapore.

The shipments were transported smoothly without a glitch. Our Mumbai Team has once again proved that we've really got what it takes. - By Aquilin Dcruz, Mumbai

SIA CARGO MUMBAI TRANSPORTS EGYPTIAN MUMMIES

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GREAT SHIPMENTS

SIA Cargo Mumbai team is not deterred by the size and weight of cargo shipments.

In April, the team displayed this can-do spirit as they transported 2 such shipments without a hitch.

One of the shipments consisted of metal pipes that measured 54 feet and weighed 13 tonnes. Our experienced staff, Mr Joseph D’souza (Sales Officer) and Mr Vijay Phadtare(Operations Officer) took the initiatives to arrange for this shipment to be packed in a metal grid for safe transportation, when they noticed that the pipes were packed in wooden crates with both ends uncovered. This additional measure helped to ensure that this long and heavy cargo was transported smoothly.

The team took up the challenge of uplifting a shipment of heavy cargo again in the same month, this time the cargo weighed 19 tonnes. This broke the station’s previous record of transporting a single piece cargo which weighed 18 tonnes. Our Operations staff guided the freight forwarder through the build-up process and monitored the unloading and loading operations closely. Our freighter operations staff also ensured that the cargo was safely moved onto the freighter and secured for the flight to Doha.

Transporting heavy cargo is certainly challenging and requires great teamwork. We are proud to have earned the trust from our freight forwarders by overcoming such challenges successfully and we look forward to transport more of such shipments in the future! – By Hormaz Irani, Mumbai

SIA CARGO MUMBAI TEAM UPLIFTS ODD SIZED SHIPMENTS

Shipment transported to Johannesburg that measured 54 feet

Shipment transported to Doha that weighed 19 tonnes

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GREAT SHIPMENTS

BANGLADESH CRABS MOVE ON SIA CARGO In Bangladesh, the mud crab is important in its fisheries industry. and is seen in the national and international markets. The live crabs are exported to various countries, including China, Singapore and Taiwan.

SIA Cargo Dhaka team is proud to transport a significant portion of these live crabs from Bangadesh. The live crabs are uplifted on our daily A330-300 bellyhold services.

The live crab exporters have placed great trust on our services. We will continue to offer customized and quality services to garner ever greater support from our loyal customers. – By Mahmudul Hassan, Dhaka

Loading baskets of live crabs into containers for export

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OUR PEOPLE

In this issue, we invite David Goh from Freighter Planning department to share his experience in joining the company after graduating from school.

Can you share with us what was it like joining the workforce straight from the University?

Head to anyone who's working now and chances are that 90% of them will sing the same chorus of "treasure your time in school". As a fresh grad who has worked for close to a year now, joining the workforce after 16 years of schooling bliss indeed took more than just a change of mindset - realigning and forcing oneself to the daily rhythms of work-life was one thing, finding meaning within this repetition was another; especially when one comes to the realisation that this was to apply for the next 40 years. So while I struggled to get out of bed on a monday morning (quite difficult for a university student), finding meaning in work was another, and after working for 11 months what did I find? Its all about people - the relationships you make that really matter; far beyond every report or accolades you'll ever receive, and for me that was it.

NEW STAFF ON BOARD

David Goh (standing at the last row on the left) with the Freighter Planning team

OUR PEOPLE13

What does a job in Freighter Planning entail?

Working in Freighter Planning deals with numerous responsibilities - managing ad-hoc and seasonal changes to ensure profitability; exploring new routings for the expansion of the SIA Cargo network; study long-term corporate strategies,etc. In real terms, its a lot about coordinating with and managing the expectations of many groups of people with different goals and objectives.

Can you share some of the interesting situations that you have encountered?

Thankfully I haven't had much "interesting situations" to deal with - perhaps the most "interesting" would be when I first joined the department and had to restructure a number of flights and was a little startled to have received numerous calls from unhappy stations. Welcome to Freighter Planning.

What do you think are some of the challenges in Freighter Planning?

At times Freighter Planning can be a fast-paced environment and so one challenge would be the ability to be flexible and responsive, and definitely the ability to work under pressure. Not every decision we make is ideal for everyone, and we do get certain negative feedback or complaints from people - maintaining one's composure and learning to be confident in one's decision hence is also equally important.

What would you like to tell new staff who have just joined us at SIA Cargo?

Always be open to learning new things and well don't be afraid to suggest better ways of doing things? Certain things have been done in a certain matter simply because "we have always been doing in this way"; and sometimes there are way simpler and more effective ways of doing things - only if we stop and begin to consider.

cont'd

14

SIA held its 32nd Group Athletics Meet at the ITE College East on 4 and 11 May. The sporting event saw participants from various divisions displaying grit, tenacity and determination to outdo one another on the track and field.

Team Synergy, which comprised of participants from SIA Cargo, Silkair and Tradewinds, has

SPORTING GLORY FOR SIA CARGO

SIA Cargo has organised an aviation photography contest amongst the staff worldwide in May 2013. The contest received favorable response from photography enthusiasts and we received numerous high quality pictures from stations. The submissions included photographs of SIA Cargo’s B747-400F, as well as special shipments handled.

The participants took pride in their photography and are happy to share their photographs with the company. A photo library featuring the winning entries have been created on the company’s intranet and this will be made available on our corporate website very soon.

The winners received SIA Cargo’s exclusive premiums and all participants were given a token of appreciation.

SIA CARGO ORGANISES AVIATION PHOTOGRPHY CONTEST

ACTIVITIES

done us proud in the SIA Group Athletics Meet! One of our medley teams won the gold medal. And team Synergy was also placed second in the 12 x 100 m race. We would like to thank our supporters for cheering on the teams, as well as our runners for their active participation in the Athletics Meet. – By Callie Chang

Published by Singapore Airlines Cargo Pte Ltd, www.siacargo.com Company Registration No. 200007345C Editor: Woo Pei Jie, Industry Affairs Executive (peijie_woo@singaporeair.com.sg)Designers : Woo Pei Jie & Roshani Herath, Senior Officer Business Technology

15

COMMUNITY OUTREACH

Some 20 youngsters from Henderson Students Care Centre had a wonderful experience playing “chefs” for a day. Best of all, they got to eat their creations.

The three-hour cooking workshop, at Clementi Community Club recently, was made possible by the SIA Cargo Citizenship Programme Committee.

After the children had put on their chef’s hats and aprons, they were ready to tackle the first item — open-faced sandwiches. Under the guidance of an instructor, they learnt how to arrange ingredients such as egg mayonnaise and lettuce on baguette slices, and decorate them with fruits and tomatoes.

CHEFS FOR A DAY

To up the fun factor, we put the three teams to the test with a salad-making competition. The more artistic ones garnished the greens creatively while the rest were delighted just to be involved. They worked well together as they happily tossed up their salad.

Staff volunteers and the young “chefs” had a chance to vote for the best salad, by using stickers to indicate their favorite one. The contest ended on a high note with the kids loving their prizes of Angry Birds stationery.

The workshop ended with a lunch of pizzas, pasta and ice cream! It was a fruitful activity for the children, who also took home the food they had enjoyed preparing as chefs.