BENEFITS

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CHALLENGE

REPAIR AND MAINTENANCE OF COMPLEX MANUFACTURING EQUIPMENT

SOLUTION

THIS CASE STUDY WAS POWERED BY REFLEKT REMOTE

For more information check out www.reflekt-remote.com

NEXT LEVEL EXPERT SUPPORT WITH AUGMENTED REALITY ATTHE RIGHT PLACE AT THE RIGHT TIME

Using the REFLEKT Remote white label app which forms a part of the REFLEKT ONE Operating System, ERIKS rolled out ERIKS Brain which allows the DSM Dyneema technician to connect with the right ERIKS expert with a single click. Shifting all service communication to the one-button solution makes ERIKS expertise available instantly and directly where the technician needs it. Providing visual guidance with AR helps identify errors faster and significantly decrease required time and cost.

When machinery fails on large production plants, even short disruptions cause major deficiencies in the manufacturing process. As global supplier of mechanical components ERIKS supports customers across industrial sectors globally with various unique machinery and equipment in operation. When ERIKS customers, such as DSM Dyneema - producer of the world’s strongest fiber, experience technical difficulties, ERIKS needs to respond fast with expert advice during maintenance and repair procedures.

AR REMOTE SUPPORTFOR MANUFACTURING

Faster and easier error identification

Shorten support response times

Reduce downtime during the manufacturing process

SMART REPAIR AND MAINTENANCE ASSIST-APP

REFLEKT Remote allows companies to provide their customers with a remote support to significantlyimprove maintenance, repair and support processes as well as reducing onsite and travel costs for experts.