2 0 10 A n n u A l R e p o R t

Tacoma Goodwil l  Industr ies  

Goodwill helps people with disabilities and other barriers to employment go to work by providing jobs, training and educational opportunities.

2010 HIGHlIGHTs

9,595 people received job preparation, training & placement services

1,326 people placed in jobs

$14.6 million in community benefit from welfare and disability payments no longer needed and new payroll taxes from newly employed

26 stores across a 15-county service area providing great selection and value pricing

72 percent of Goodwill employees with disabilities or disadvantages who received $18,152,656 in wages

1,806 at-risk youth who enrolled in programs at REACH Center

1,259,969 generous donors who gave gently used clothes and household items

3,030 volunteers who donated 131,745 hours of service as tutors, mentors, teachers, in agency leadership and other activities

Our business enterprises kept right on growing in 2010. We opened our 26th store in Sequim and retail sales jumped more than 14 per-cent as we continued to provide shoppers with value and savings in these difficult economic times. Supplying our stores with those previously loved items was the ongoing support of the people in our communities – who dropped off 68 million pounds of goods – up 24 percent from the prior year. Our E-cycling business continued its amazing impact – as our environmentally minded donors brought in nearly 6 million pounds of electronic equipment.

Also on the rise was our commercial business – Go2 Services – which turned a profit in just its second year of operation.

As we prepare to celebrate our 90th year of service in 2011, the future is indeed bright. We are confident that the growth we have seen in the past is an indicator of more success – for our clients and all the communities in which we serve.

Thank you for your support.

Dear friends of Goodwill,

Each year we strive to meet the needs of an ever growing number of people looking for that first job or second chance. As we opened the new Milgard Work Opportunity Center, we expected to help more people in more ways. But we never envisioned what would occur – a 60 percent increase in clients served. Nearly 9,600 people came through our doors – in Tacoma and throughout our 15 county region – and we helped place more than 1,300 in jobs, a 15 percent increase. As you will see, the people we are featuring are as diverse as the areas we operate in. But all of them have one thing in common – the desire to improve their lives through work.

Along with new programs like Barista and Culinary skills training, our new facility has allowed us to expand our footprint with the use of Distance Learning Technology – as people in communities like Yakima, Longview and Lacey can locally participate in classes taught from Tacoma. Importantly, our efforts to touch the lives of young people had a tremendous impact in 2010. REACH – the innovative partnership of local agencies and educational institutions housed in our new facility – helped over 1,800 at-risk young adults with educa-tion, job training, mentoring and life skills.

Terry A. HayesPresident & CEO | Tacoma Goodwill

Jane Taylor2010 Board Chair | Tacoma Goodwill

9,595 people received job preparation, training & placement services

1,326 people placed in jobs

$14.6 million in community benefit from welfare and disability payments no longer needed and new payroll taxes from newly employed

26 stores across a 15-county service area providing great selection and value pricing

72 percent of Goodwill employees with disabilities or disadvantages who received $18,152,656 in wages

1,806 at-risk youth who enrolled in programs at REACH Center

1,259,969 generous donors who gave gently used clothes and household items

3,030 volunteers who donated 131,745 hours of service as tutors, mentors, teachers, in agency leadership and other activities

Growing one day at a timeMichael Crenshaw was at the office of the Yakima DVR when he noticed a flier for Goodwill’s Warehouse and Logistics program. “My mood was really down,” Crenshaw said. “I needed something that could benefit me now. I was unemployed, living with friends and had no job training.”

Michael enrolled in the program and excelled. Classes in warehouse, transportation and logistics are taught at Tacoma Goodwill by Tacoma Community College faculty using interactive video technology connecting students in Tacoma, Yakima and Longview.

“The certifications in logistics, customer service, general warehouse clerk and fork lift really beefed up my resume and made me more marketable…I pretty much got hired on the spot – that has never happened to me ever in my life,” said Crenshaw.

As a car detailer, Michael is using his new customer service and logistics skills to make sure the Hahn Motor Company customers are happy. “I’m the last in the line since I detail and deliver the cars to the customers at the end of service calls. If they’re happy, then I’m happy,” Crenshaw said.

“I pretty much got hired on the spot.”“High end luxury car customers have high standards and we count on Michael to pay attention to detail,” said Monica Spencer, assistant service manager, Hahn Motor Company. “Michael’s a responsible, hard worker. We appreciate that in a young man,” said Spencer.

Michael recently got his own apartment and driver’s license and currently has a living wage job. “Some day I’d like to open up my own business,” Crenshaw said.

Rebecca “Becky” Kuhns worked more than 25 years as a bank loan officer among other jobs but a vicious dog attack kept her from returning to work when injuries proved too much to overcome. While searching for work, she was told about Goodwill. “If I would have known, I would have gone to Goodwill a lot sooner,” said the Sequim resident. Becky enrolled in the Senior Community Service Employment Program, helping older workers get temporary, subsidized jobs that provide the necessary training to get back in the workforce. The result: Becky works for the Korean Women’s Association as a case manager, helping

Growing to help others achieve

others, including June Tozzer, 91. “Without Becky, I’m just not very active,” said June. “I wouldn’t be able to do as much as I do.” Stacy Putnam with the association credited Becky. “We truly enjoy her being here – we hope she never leaves,” Stacy said.

“It’s like a window of heaven

of opportunity.”

Goodwill’s older worker program covers a 15-county service area providing income-qualifying senior citizens with a chance to get the skills needed to re-enter the workforce. For Becky, going into case management from the financial world was a big jump, but she credited Goodwill with giving her the necessary experience. “For someone who thinks they’re over the hill and this can’t happen, it’s like a window of heaven of opportunity,” she said. “I know I’m not alone – when you face a loss it can drag you down a lot faster then when you’re 30 or 40.”

At age 19, Misti Siess of Tacoma has a job, a car and is living successfully with an eye toward college courses in emergency medicine. It wasn’t always that way – when younger, she was put into foster care and went through more than a dozen homes facing abuse and other challenges. “It hit me when I turned 18 that I needed to do something to get on track,” Misti said. She ended up taking the Youth Barista Training program at the REACH Center. With a scholarship from Goodwill, she said the program helped her avoid homelessness or worse, jail. Roni Zimmerman, Barista program manager, said young adults learn self-confidence in the program. “It’s teaching they’re able to do more than they think they’re capable of doing,” she said.

“Now I can be on my own and I’ve done it myself with the help of Goodwill.”The program is included in a partnership at the REACH Center, Resources for Education and Career Help. Started in 2009, the REACH Center has provided education and career services to more than 1,800 young adults through a partnership of agen-cies, including Goodwill. The one-stop, job fair atmosphere at the center provides options for youth, mostly 18 and 19 years of age like Misti, who search for a future. “Knowing there are so many re-sources to help, I tell everyone about it,” said Misti, who works at a Forza Coffee Co. shop in Lakewood. “Now I can be on my own and I’ve done it myself with the help of Goodwill.”

Growing a life from a troubled start

Growing through daily work

Despite the challenge of living with cerebral palsy, Michael Bulling daily goes to his job as a custodian at Seattle-Tacoma International Airport – a job he’s held with Capital Building Maintenance for more than three years. His work has impressed his supervisors: “Michael rarely misses work and has a gung-ho attitude that, whatever it takes to get the job done, he’s going to do,” said Tom Armstrong. “I wish everybody had that kind of attitude.” For his determination, Michael received the 2010 Graduate of the Year Award from Tacoma Goodwill.

“My story is not a sad story – it’s

an uplifting one.”

“No matter where you come from, it’s where you’re going that counts.” Bulling was born three months premature and weighed 1.5 pounds and within weeks was diagnosed with a disability.

He graduated from high school and found a few jobs but got the advocacy he needed when he found out about Goodwill and enrolled in the Supported Employment program.

Supported Employment helps people with developmental disabilities reach independence through work with training and follow-up case management as needed. For Michael, he said without the agency he’d still be looking for work. “Goodwill for me is not just an organization, it’s a new beginning,” Michael said. “It helped me get a job and a fresh start – it’s the same for anyone with a disability or anyone who never had a chance.”

Paula Livingstone credits her four children with helping her overcome an addiction to methamphetamines and credits Goodwill with providing the support she needed to find and keep a job. “The reason I have my job today is because of Goodwill,” said Paula. “I couldn’t tell you where I would be without Goodwill, probably not with a job or the self-respect I have today or the support I receive from people, people with normal lives to know I am accepted.” The Longview resident had lost her job and nearly lost her children to state care as a result of her addiction. She was in recovery when she enrolled in Goodwill’s Maximize Your Potential program.

“The reason I have my job today is because of Goodwill.”

The program provides interactive workshops on a helpful range of topics – from resumes to interviews and from computer skills to dressing for success. The classes are held regularly with other job search assistance in Goodwill offices across a 15-county service area. For Paula, it made a difference when it came time to search for work. Her result: She has a job with C & R Boger, providing people with residential window and door installation services and became Goodwill’s Achiever of the Year for 2010 in Longview. “I would tell anyone in need to talk with Goodwill – they supported me in being successful in every aspect of my life,” she said. “Goodwill to me means having a family,” said Paula.

Growing as part of a family

From organizations that partner with our business enterprises or hire our clients to individuals that volunteer to Goodwill employees that give back, the relationship between Goodwill and the community is dynamic and wide-reaching.

Hiring Goodwill participantsNew Moon Chinese Restaurant owner Annie Chen of Longview over the years has hired 19 people through Goodwill’s Offender Re-entry Program. “We treat the people who work for us with respect, like they’re a member of the family and that leads to good things,” said Chen. “We see a big difference in the lives they lead.” Employers hired more than 1,300 Goodwill participants in 2010.

Partnering with GoodwillGoodwill’s Go2 Services provides a one-stop solution to building, grounds and custodial maintenance. Rex Reed, Lakewood facilities manager with the YMCA of Pierce & Kitsap Counties, credits Go2 workers with pride and craftsmanship. “Our grounds have never looked this beautiful,” said Reed. “They care a lot about what it looks like when they’re done.” Staff are professionally trained, drug free and well equipped to handle most any job.

Volunteering to support the missionVolunteer opportunities abound: A Business Advisory Council ensures programs stay up to date to exceed employer expectations; GoodGuides mentors can help at-risk young adults reach educa-tional and career goals; Instructors in financial education and participants in the Golden Oldies Guild are other ways to support the agency’s mission.

Goodwill giving backThe employees of Goodwill believe in giving back through volunteer-ing, contributing to the employee community giving fund and supporting people in times of crisis, including collecting donations of clothing, medical equipment and other goods for the victims of the Haitian earthquake. Goodwill also provides meeting space at the Milgard Work Opportunity Center for the many non-profit groups in our community.

Communitypartnerships

(Above) GoodGuides is a new career and educational program combining young adults with volunteer community leaders in a staffed setting. Jeff Smeed (left), a mentor, talks with protégé Andrew Donnelly during a weekly meeting. Below, volunteers with Goodwill’s Golden Oldies Guild present bridal, hat and vintage fashion shows to raise funds for Goodwill program needs. In 2010, shows included a special event in Olympia celebrating women’s right to vote.

Business ServicesRetail SalesIt was another year of significant growth for retail sales. Total sales were up 14.5 percent from 2009. More than 2.3 million shoppers came to one of 26 retail stores in 15 counties. Retail operations revenue is the largest contributing factor to making Goodwill a unique, self-sustaining nonprofit organization. In 2010, revenue topped $55 million.

A new, 32,000-square-foot facility opened in Sequim on the Olympic Peninsula in July and now serves as an operation distribution center for the Port Angeles and Port Townsend stores. It was the sixth new store to open in the past two years, bringing new shoppers, donors and jobs among other community benefits. Stores, Distribution and Attended Donation Stations employed more than 800 people, more than 72 percent of whom came to Goodwill

with a disability or disadvantage. Other business services highlights in 2010:

Online SalesTacoma Goodwill’s E-Sales Department moved to the former administrative offices located at 714 S. 27th Street in Tacoma. The move provides opportunities for increased growth and job training, improved efficiencies and customer pick-up area. Sales reached $2.8 million in fiscal 2010, second among all Goodwill’s nationwide. Become a Goodwill Online friend at facebook.com/tacomagoodwillonline.

Donations and E-cyclingThe largest growth in 2010 was in donated goods which grew 24 percent to nearly 69 million pounds; the most in our history.

Goodwill’s retail stores offer shoppers a modern,

clean, fashion forward experience, with super value,

great prices and a wide selection of gently used and

new merchandise. Stores are restocked on a daily

basis and our knowledgeable staff are committed to

providing customers with outstanding sevice. In 2010,

we opened our 26th store in Sequim.

Nearly 1.26 million donors dropped off their gently used clothes and household items, an increase of 245,683 over the previous year.A new program with Tacoma Public Schools was launched among elementary schools that collected 35,000 pounds of donated goods. The “Donate and Change Lives” campaign is expected to expand to other districts in the service area.

In June, Tacoma Goodwill teamed up with Goodwill Industries International for the national launch of the Donate Movement in Tacoma with national sponsors such as Levi Strauss & Co. As part of the campaign, consumers can go online to the Donation Impact Calculator and learn how their donations can impact others. Visit goodwill.org/get-involved/donate/.

Now in its second year, Tacoma Goodwill continues to be among one of the largest collectors of used electronics through Washington State’s E-Cycle program. In 2010, the agency collected nearly 6 million pounds of used computers, TV’s, laptops, and monitors.

Go2 ServicesAfter re-designing contract and custodial services in 2009, Go2 Contract Services and Go2 Property Services were both profitable in their first full year of operation. In addition, the service units increased job placements for program graduates and other individuals with disadvantages or disabilities.

Go2 Contract Services provides packaging, assembly warehousing and other customized business solutions. New customers included APC Group, Natural Accents, Plug Sense, Toray Composites, ATA and BADEP. Go2 Property Services is a single source solution for total property maintenance and care. Staff provide building maintenance, after hours janitorial services, grounds and landscaping expertise.

Top: Donation Attendant Ray Stone receives a donation from Washington-Hoyt Elementary School student Kate Murphy. Goodwill partnered with Tacoma Public Schools for a donation campaign that collected 35,000 pounds among the district’s elementary schools. Bottom: Go2 Property Services team lead Micah Feist talks about maintenance projects at the Lakewood YMCA facility with manager Robert Reed. The Y contracted with Go2 this year for landscaping maintenance.

Goodwill growing to help people go to workIn 2010, Goodwill expanded its facilities and programs supporting an increasing demand for services. More than 9,500 people received job training and placement help, a 60 percent increase over ‘09. In all, 1,326 people were placed in jobs - up 15 percent. Here’s a 2010 view of facilities, programs and a focus on youth:

New FacilitiesTacoma Goodwill’s Milgard Work Opportunity Center went through its first full year of operation. The LEED Gold-certifiedbuilding expanded services through new programs like culinary skills training (photo top, left) and distance learning technology(photo bottom, left).

Goodwill relocated and expanded its Yakima Work Opportunity Center with space for counseling offices, a classroom and a distance learning theater.

The Work Opportunity Center of Cowlitz County, in Longview, also expanded space to include classrooms, a distance learning theater, and a job resource area.

New ProgramsOver the past year, the Neighborhood Bistro has provided tasty meals while teaching culinary skills to program participants.The Youth Barista program trains young adults at a Starbucks- sponsored “Coffee Buzz.” SCSEP, Goodwill’s Senior Community Service Employment Program, received additional federal funding for more low–income older workers looking for skills toregain employment. Another significant success included Goodwill’s partnership with WorkFirst, helping 692 Temporary Aid for Needy Families (welfare) recipients find jobs and acquire job skills - a 35 percent increase over last year.

Other new programs included a Warehouse, Transportation & Logistics Career Program broadcast through the center’s Distance Learning Theater through a partnership with Tacoma Community College. Students in Tacoma, Longview and Yakima receive college-level training and certification as a result of the project. A new Retail Skills training program further integrates Goodwill’s stores as a place to provide experience for people looking for skills to find that first job or that second chance.

Custodial Training, adaptive technology center and the job search room were also expanded at the Milgard Center. A playcare space, for parents in Goodwill programs, improved training opportunities by lowering a critical barrier to getting needed skills.

REACH Center and youth programsServices to at-risk young people greatly expanded with the creation of the REACH Center, located in the Milgard Center. Resources for Education and Career Help is a partnership of agencies that have created a national model for a one-stop service center for young adults 16-24. In 2010, REACH Center enrolled more than 1,800 individuals, through leveraging individual agency skills, and expanding outreach. Tacoma Rotary Club No. 8 has been a major supporter of REACH, providing Centennial Grant funds. Business leaders have become participants in a new Goodwill program,

GoodGuides, providing career and educational mentoring to at-risk youth, ages 16-17. The program joins STEPS and YouthBuild as Goodwill programs focused on helping young adults reach their goals.

*Clients may have been served in more than one program.

Jobs change lives

For every 1,000 people Goodwill puts to work, the community saves $11 million in deferred public assistance, new tax payments and expenditures. In 2010, Goodwill placed 1,326 people in jobs.

More than 2.3 million shoppers took advan-tage of Goodwill’s great selection and value pricing.

More than 1 million donors gave nearly 69 million pounds of ready-to-sell books, toys, apparel, etc.

Donations

Goodwill served 9,595 individuals with job training and placement programs so people with disabilities or disadvantages could go to work.

Retail Stores Training

Goodwill Employee Honored with Stallworth AwardJanna Dominguez-Irby, mother of five and a Goodwill employee, received the 2010 Daisy Stallworth Award from the Pierce County Community and Health Service. The award is given to people who demonstrate courage, determination, compassion and excellence. Janna admits she made bad choices, facing drugs and alcohol abuse. But through PCCS, and Goodwill, she changed her life.

“Goodwill gave me the opportunity and the chance, and made me feel like I’m a good person.”

Workforce DevelopmentGoodwill provides a variety of job training and placement programs for the general public and intense, long-term services available for specific populations in the community, including: people on public assistance; low-income senior citizens; people with disabilities; ex-offenders; and young adults with educational barriers or challenges to employment.

Training ProgramsCulinary SkillsYouth Barista RetailWarehouse, Transportation & LogisticsCustodial SkillsKey to Change financial educationComputer Skills/Office EssentialsJob Readiness

ServicesYouth:REACH Center partnerSTEPSYouthBuild

Older AdultsSenior Community Service Employment Program

Adults with Disabilities/Disadvantages:Supported EmploymentProjects With IndustryVocational and Educational AssessmentPublic Job Search AssistancePlacement ServicesRetention Services

tacoma714 s. 27th st.Tacoma, WA 98409253.573.6500

longview1030 15th Ave.longview, WA 98632360.425.6929

Yakima10 N. 10th st.Yakima, WA 98901509.452.6061 

South lacey4800 Yelm HWY sElacey, WA 98503360.456.0273

Work Opportunity CentersWork Opportunity Centers, located in Tacoma, Longview, Yakima, and South Lacey, provide job training and placement services to the public. Simply contact one of the centers below:

CARF Certification Tacoma Goodwill’s job training and placement programs have received the highest level of accreditation available. CARF International, an independent reviewing agency, awarded Goodwill a three-year accreditation, through November 2013.

WorkSource AffiliateTacoma Goodwill is a WorkSource affiliate in Pierce County, assisting in delivery of employment services.

Retail Stores and Training CentersWork Opportunity Centers

Goodwill at Aberdeen-WorkSource511 W. HeronAberdeen, WA 98520360.538.2355  

 Kent-Custodial Skills training1209 Central Ave. s., suite 102Kent, WA 98032253.813.3157  

 lakewood6002 Mount Tacoma Dr. s.W.lakewood, WA 98499253.582.0655  

 port Angeles603 s. lincoln st.Port Angeles 98362360.417.7547 

AssetsCash and Cash Equivalents $7,498,192 Accounts Receivable and Pledges $2,956,652 Inventories $8,790,633 Investments and Other Assets $3,235,304 Assets Held in Trust $6,506,000 Land, Building and Equipment (NET) $49,847,023 totAl Assets $78,833,804

liAbilities And net AssetsAccounts Payable $1,813,848Accrued Payroll and Other Liabilities $4,183,414Long Term Liabilities $29,895,665Interest Swap and Trust Liabilities $3,473,093Total Liabilities $39,366,020Total Net Assets $39,467,784totAl liAbilities And net Assets $78,833,804

RevenuesWorkforce Development $6,452,501Retail Operations $46,262,104Commercial Services $1,211,340Managed Real Estate $551,380Contributions and Miscellaneous $660,335totAl Revenue $55,137,660

expensesWorkforce Development Services $9,202,621Retail Program $37,688,661Commercial Services $1,196,284Managed Real Estate $243,710Fundraising $444,784Management and General $3,908,315totAl expenses $52,684,375ChAnge in net Assets fRom opeRAting ACtivities $2,453,285

Financial Highlights 2010Statement of financial position

The accounting firm Clark Nuber has audited the financial statements in accordance with auditing standards generally accepted in the U.S. The audit received an unqualified opinion.

Operating Activities Statement of unrestricted activities

operating Revenue growth

low overhead to Maximize Impact92% programs & services

overhead (management & fundraising) 8.0%

2006 2007 2008 2009 2010

$35.4$40.3

43.6

$48.3

2006-2010 ($Million)$55.1

“Ready to Work” eventsIn 2010, Goodwill’s Foundation raised nearly $150,000 in scholarship funds as part of “Ready to Work” events in Tacoma and Longview. The events highlight participant achievement, program graduates and business partners with Goodwill. Dr. Ruby Payne was the speaker at both events, focusing on efforts to boost student achievement. More than 100 participants received scholarships last year.

Campaign for GoodwillTo support construction of the Milgard Work Opportunity Center, the Foundation has used a balanced fundraising approach to achieve a $12 million goal. Continuing in 2010, the Foundation raised another $204,000 toward a $3 million goal to complete the campaign.

GrantsPrograms targeted to help specific groups of people or provide specific skills received significant support. Goodwill received more than $5.4 million in 2010 in grants from foundations and agencies for program-specific support.

Bequests and Estate GiftsA meaningful statement of dedication to the mission of Goodwill is made when individuals choose to remember the organization in wills or with deferred gifts. In 2010, more than $84,000 was received from bequests.

Foundation growing to meet participant needsThe Goodwill Foundation is committed to bringing Goodwill’s mission to life for individuals throughout our community. The Foundation’s goal is to inform the community about Goodwill’s mission as a framework for soliciting support for Goodwill’s job training and placement programs.

2010 Legacy GiftsSamuel H.Brown

Estate of Donald F. ConnerElaine F. Crawford Estate

The Kimble Family Revocable Living Trust

Mary M. Williams Estate

Dr. Ruby Payne speaking at the 2010 Ready To Work Breakfast in Tacoma.

Goodwill program participants networked with local business leaders at the Ready to Work events. Foundation President Buzz Folsom

Goodwill Honor Roll of Donors

$25,000 & ABove Boeing Company Samuel H. Brown Estate Elaine F. Crawford Estate Key Bank Clara & Ottie Ladd Rotary Club of Tacoma #8 Russell Investment Group

$5,000-$24,999 The Bamford Foundation Bank of America Richard & Robin Corak Rick & Betsy Ellingson The Gottfried and Mary Fuchs FoundationHewlett Packard William W. Kilworth Foundation Lucky Seven Foundation Laurie & Toby Murray Murray Pacific Management Company, LLCPortfolio Communications Qwest Communications The Resource Group Rushforth Construction Co., Inc. Safeway Inc. Scott Silver Todd & Teresa Silver City of Tacoma Allan & Judith Trinkwald Mike & Mary Jo Tucci $1,500-$4,999 Apple Physical Therapy Associated Ministries Richard & Mary Ann Boulanger Business Interiors Northwest Business Examiner Coffee Buzz Patron Tips Cerium Networks Bruce & Lauren Dammeier Dimmer Family Foundation Eugenia Fairbanks Estate Franciscan Foundation Golden Oldies Guild Dean M. Hanks Jim & Enid Harris Terry Hayes Frances C. Heidner Charitable Lead Trust Paul Hensel Steve & Sandy Hill Mark & Diane Holcomb Vito Iacobazzi

Kel-Tech Plastics Korum for Kids Foundation Lakewood Square LLC Gary E. Milgard Family Foundation Mountain Construction, Inc. Neil Walter Company The News Tribune Panagiotu Pension Advisors, Inc. Propel Insurance Robblee’s Total Security Inc. Rodda Paint Frank Scoggins & Diane Cecchettini Willie & Faye Stewart Ronald & Carol Stockdale Tacoma North Rotary Jane & Jim Taylor The Titus-Will Families Foundation

$750-$1,499 American Underwriters Insurance Agency Bates Technical College BCRA Architects, Inc. Cheryl & Dirk Bidleman Jim & Donna Boulanger Brown & Brown of Washington Peggy Buehler Adriana & Michael Chandler Chuckals Office Products Cole Screenprint, Inc. Columbia Bank Nina Craft Davies Pearson, PC Richard & Clare DeVine Justin Erickson John & Buzz Folsom Gordon Thomas Honeywell, LLC Grand & Benedicts Inc. John & Sophia Hall C.W. Herchold Heritage Bank Darrell & Anne Jesse The Kimble Family Revocable Living Trust Kirchner Foundation Robert & Pauline Kirchner Ron & Carrie Lind Dianne & Fred Matthaei Dean & Joan McSweeney Mechanical & Control Services Metro Parks Tacoma MultiCare Health System Multi-Service Center L.T. Murray Family Foundation

Nordstrom - Tacoma Mall Ed & Stacey Ogle Tony & Julie Panagiotu Pierce College Chris Politakis Precision Machine Works Carol Rhodes Donald & Patricia Rodman Schmidtke & Associates PLLC Karen Seinfeld Simpson Investment Company Brandy & Anne Smith Smith Fire Systems, Inc. Sprague Pest Solutions Janet & Peter Stanley Jeff & Ann Stroud Judith Swain Tacoma Community College Tacoma Plumbing and Heating Inc. United Way of Pierce County El & Doris Vandeberg Washington State Combined Fund Drive Jamie & Sally Will Richard Woo & Arlene Joe Jeff & Nancy Woodworth Luke & Alyssa Xitco

$250-$749 Paul Akiyama Steve & Donna Albers Anton Andereggen Justin Anderson Steve & Judy Bader Elizabeth Bailey Jamey Balousek Joanne & Cal Bamford, Jr. Pam & Dave Barber Bethel School District Marty & Joan Brashem Tom & Diane Butler Dave Campbell Cascade Friction Material Stephanie Clabaugh Columbia Ford, Inc. Combined Federal Campaign Terry & Beverly Conner Dan Cunniffe Peter & Ann Darling Bill Davidson Dan & Lori Durr Linda Edwards Jesse Ewell

Stephen Finnigan Larry & Randi Fockler Ken & Lucy Gibbon Don & Jean Hansen Vern Harkins Donna Haynes Priscilla Huber Eric & Laurie Hulscher Jessica Izem Don & Mary Johnson Randy & Debbie Johnson Ken Kelley Capitol Building Maintenance Don King Marty & Mark Kogle Rebecca Larson Kris Lawrence Bruce Leonard Liberty Distributing, Inc. Mark & Claire Litchman Jim & Debbie Loomis Mailhandlers Services, Inc. Wendy & Gary Martindale Kiyoshi Masuda James & Beverly McCormack Sandy & David McKay Linda McKeag Jerry McLaughlin Holly Millington Leigh Ann & Bjorn Myhre Kim & Laura Nakamura Klaus Nalley Kelly Neelands Mark Nelson Lavonne & Morris Northcutt Steve O’Brien Sean & Jane O’Brien Sarah Oliver & Dave Witmer Douglas & Patricia Pagel John Patterson Jim Patterson Victoria R. Powers Julia & Clarence Puckett Daniel Putnam Brian Randall Bill & Dorothy Rhodes Doug & Vanessa Sawyer Stephanie & Alexander Schramm Service Master by JTS Adam & Dani Small Maria Spuria-Ehlert Pat & Sara Steel

The list of donors includes gifts made during the fiscal year October1, 2009 to September 30, 2010

Joy Stohr Sullivan Painting Service Craig Taft Dr. Pamela Transue Treleven Project Management LLC Larry & Jane Treleven Carolyn & Alfred Treleven John & Rhonda Tye Vanguard Optical Imports James & Marilyn Walton Washington Architectural Hardware Co. Phil & Nancy Watkins Charles & Nansea Welsh Fred Whang Jim & Charlotte Wiedow Jim & Muriel Will Sr. Jim Wolch John & Christine Wolfe Workforce Central David & Mary Young David & Barbara Young $100-$249 Gretchen Adams Ana Albis Steve Allsop Don & Nancy Anderson Anthony Apeles Bill & Carol Baarsma Adam Baker Betsy Barnier Frank Bauer Robert Best Luke Bienfang Alan Boyce Philip Bradford Kyndra & Clayton Braun Clarissa Breshears Linda Kaye Briggs Brown & Haley Becca Brown Paul Brown Danielle Burd Keith Burke Susan Cable Ray Caldwell William Jr. & Sandra Cammarano Jon & Cheryl Carr Scott & Mary Chapman Annie & Ken Chen Rod Clement Frank Colarusso Columbia River Reader Gary Connett Tom Cook Cathy Cooper

Matt Corey Cornerstone Financial Strategies LLC Cheryl Cuthbertson-Jones Beth Dahl Cynthia Darland Maria DeVore Display Technology International Gail Dondlinger Paul Drzewiecki Liz & Mike Dunbar Jeff Durham Stan & Allane Eastberg Julie & Matthew Eisenhouer Brien & Cathy Elvins Nigel & Kara English Entek Corp Judy Estes Jake Fey Dianna Fifield Fran Fisher Betty Fleischmann Kelly Fox Angelina French & Family David Futcher Ivi Gabales Danya Gerhards Lisa German Sandra Gibb Gail Goode David Graybill Barbara Griswold Caroline Hamilton The Michael W. Hansch Family Steve Harlow Ruby Harris Latasha Haynes Skip & Carolyn Haynes Jerry Heemstra Sue & Chuck Hellar Mary Kay Henley Joanne Henry & Jon Seward Hentschell & Associates Joe Hertig Mark & Wendy Holcomb Jane Hughes Todd Hughes Sarah Hyman Immedia Donn & Debbie Irwin Bob & Nancy Katica Ramandeep Kaur Jeffery Kelly Mike Ketcham Teri Kheriaty Rebecca Killingbeck Christina Kindt

Erika Klein Steven Knauer Amber Krisologo Thomas Kuljam Reuben Kvamme Ban Van Lam Keith & Pat Larson Joe Lawless Jason Lawrence John Lee Keith Lennon Todd LePique & Lysa Barbano Dorothy Lewis Gary & Linda Lindberg Dylan Lippert Bev Losey Dora Louton Juel Lugo Ron & Jeanette Lunceford Bill Lynn Ed & Pat Maher Mary Kay & John Manley Nate Marshall Dean & Millie Martin Warren & Elizabeth Martin Chip Maxson Steve Maxwell Kellie McElyea Karen McIver Peggy McKasy Kristine & Peter McLean Sheryl McLean Richard & Marcia Moe Per Moerkeseth Judy Moyer John Nadeau & Michelle Cruckshank Willis Nickens Peter & Karen Norman Robert Orlando Scott Painter Pat Palmer Theresa Pan Hosley Barbara Parker John Pearson Onalata Petelo Dick & Karen Pickett Annette Player Beth Potter Andrew Prather Jeff Pratt Priest Co Inc Jan Rauth The Red Hat Thrift Store Debbie & Leo Regala Devin Reilly Diana Reinhardt

Janet Robbins Jeff Rounce Sandra & William Rudd Randy & Karen Rushforth Julie Sams Carla Santorno Shahrokh Saudagaran Deb Schneider Walter Schoenhofen Cewanda Moon Scomiers Larry Seaquist David & Patricia Senner Stan Sexton Kathryn Shapton Mike Shields Amanda Sisk Diana Small Sara Smallbeck Nanette Smith Brett Solomon Barbara Sorensen Patricia Spakes Gary Spooner Victor Stevenson Adel Stewart Robert Stoeck Jay Stricherz Marilyn Strickland Patti Sutton Laurie Taylor Brett & Pamela Thomas Susan Thornsberry Jim Tomlinson Brian Townsend Duc Tran Nancy Verhei Craig Vernon Lisa Vlieger Elsa & Scott Vydra Lauren Walker Jean Wall John & Penny Walstrum Lis Weller Bill West Laurie Westberg Westgate Capital Consultants Kelly White Charlotte Whittaker J.T. & Beth Wilcox Warren Willoughby Kim Wilson Shari Workman Paul & Dolores Young Chris Youngberg Chris Zocco

Goodwill Honor Roll of Donors

Goodwill Board officersJane Taylor, Chair

Bob Bruback, Past President Chad Wright, Treasurer

Frank Scoggins, Secretary Cheryl Jones, At Large

Dean McSweeney, At Large Toby Murray, At Large

Board Members Bruce F. Dammeier

Jeff Durham (Student Board Member) Nigel L. English

Buzz Folsom Arne L. “Skip” Haynes

C.W. Herchold Don Johnson

James Matteucci Jemima McCullum

Carl Newhouse Ryan Petty

Judge Karen Seinfeld (retired) David Sidor Judy Swain

Brian Townsend Pamela Transue, PhD

Goodwill Foundation Board of Directors Buzz Folsom, President

Toby Murray, Immediate Past President Vicki Powers, Secretary

James Loomis, Treasurer John Folsom, Honorary

Tom Anderson Nigel L. English

Michael W. Hansch Donald C. Johnson

Kathy Martin Lavonne Northcutt Richard Schmidtke

David Senner Willie C. Stewart

Larry Treleven

Goodwill Management TeamTerry A. Hayes, CEO

Mark Holcomb, Sr. Vice President Business OperationsMichael Graves, CFO

Richard Corak, Workforce Development DirectorCheryl Bidleman, Human Resources Director

Chris Politakis, Marketing & Communications DirectorMichael Secright, Information Technology Director

Goodwill’s Living Wall, a vertical garden featuring 100 species is located at the first floor entrance of the Milgard Work Opportunity Center.

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