arab & middle east online cultural awareness tr aining · arab & middle east online...

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Fast-track your path to success in the Middle East Real life case studies Quizzes and scenario- based tests Access from desktop, laptop, tablet or phone Complimentary learning materials Certificate of completion Arab & Middle East Online Cultural Awareness Training Designed, written and produced by Middle East experts with in-depth knowledge and experience of living and working in the region. Business focused training content Easy, modular approach to topics On-screen English transcriptions Individual and organisational licenses SCORM compliant and LMS friendly Covering: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, Syria, The UAE & Yemen Gain vital new skills and unique cultural insights This comprehensive online course will help learners leverage their performance when in the Middle East and build positive and productive relationships with their Middle Eastern counterparts. Course Overview 1. Introductions and Aims Using the training interface Introductory outline 2. Cultural Understanding Cultural awareness Generalisations Self awareness 3. The Middle East Historical & modern context Language Islam and religion 4. Understanding the People Identity and values Honour, face and shame Food, hospitality and friendship Fatalism, spirituality and superstition 5. Doing Business in the Middle East Understanding your counterparts Islam and business General business values Time and punctuality Multitasking Relationship building Decision making Negotiation style Presenting to a Middle Eastern audience Women in business Working remotely and virtual communication 6. Communication Tips The spoken word Indirect communication Reading body language Giving and receiving feedback Dealing with conflict 7. Etiquette Tips What to wear Addressing people Conversation topics Meetings Gift giving Food etiquette and dining Gender Taboos 8. Learning Summary Summary Resources Certification Bite-sized modular learning that can be accessed any time or completed in 2-3 hours* * Depending on speed of learner For More Info [email protected] Fees Fees 6-month subscriptions: 1 User = £549* 2-6 Users = £1,395* 7-11 Users = £1,895* 12-15 Users = £2, 235* * VAT is chargeable on UK sales. Additional users & higher volume licenses ... Longer term subscriptions... Use of SCORM packages for own LMS... White Labelling... Charity & education discounts... ...all available upon request.

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Page 1: Arab & Middle East Online Cultural Awareness Tr aining · Arab & Middle East Online Cultural Awareness Tr aining Designed, written and pr oduced by Middle East exper ts with in-depth

Fast-track your path to success in the Middle East

Real life case studies

Quizzes and scenario-based tests

Access from desktop,laptop, tablet or phone

Complimentarylearning materials

Certificate ofcompletion 

   Arab & Middle East Online Cultural Awareness Training 

Designed, written and produced by Middle East experts with in-depth knowledge andexperience of living and working in the region.

Business focusedtraining content

Easy, modularapproach to topics

On-screen Englishtranscriptions 

Individual andorganisational licenses

SCORM compliantand LMS friendly 

   Covering: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Oman, Palestine,Qatar, Saudi Arabia, Syria, The UAE & Yemen

    

Gain vital new skills and unique cultural insights

This comprehensive online course will helplearners leverage their performance when inthe Middle East and build positive andproductive relationships with their MiddleEastern counterparts.

Course Overview

1. Introductions and Aims 

Using the training interface Introductory outline 

2. Cultural Understanding 

Cultural awareness Generalisations

Self awareness

3. The Middle East 

Historical & modern context Language

Islam and religion 

4.  Understanding the People 

Identity and values Honour, face and shame

Food, hospitality andfriendship 

Fatalism, spirituality andsuperstition  

5. Doing Business in the Middle East 

Understanding your counterparts Islam and business

General business values  Time and punctuality

Multitasking Relationship building 

Decision making  Negotiation style Presenting to a Middle Eastern

audience Women in business

Working remotely and virtualcommunication

6. Communication Tips

The spoken word

Indirect communication  Reading body language  Giving and receiving feedback 

Dealing with conflict

7. Etiquette Tips

What to wear Addressing people

Conversation topics Meetings

Gift giving  Food etiquette and dining 

Gender  Taboos

8. Learning Summary 

Summary Resources Certification 

Bite-sizedmodular learning

that can beaccessed any

time orcompleted in 2-3

hours*

* Depending on speed of learner

For More Info

 [email protected] 

Fees  Fees

6-month subscriptions:

1 User = £549*

2-6 Users = £1,395*

7-11 Users = £1,895*

12-15 Users = £2, 235*

* VAT is chargeable on UK sales.

Additional users & higher volumelicenses ...

Longer term subscriptions...

Use of SCORM packages for ownLMS...

White Labelling...

Charity & education discounts...

...all available upon request.