arancho doc and termweb_presentation for tekom
TRANSCRIPT
Sulzer Pumps Terminology management
Alfredo Spagna – Arancho Doc Ltd – Sales Manager
Wiesbaden, October , 2011
Content
• Who’s Who?
– The Customer
– The Vendor
• The Challenge
• The Arancho Doc Solution
• Arancho Doc – not just a translation vendor
Who’s whoThe Customer: Sulzer Pumps
• Sulzer Pumps develops, produces and supplies industrial pumps,
agitators and other process industry devices www.sulzer.com
• Global presence, including production sites in Finland .
• Arancho Doc delivers translation and terminology management services
since 2003
Who’s WhoThe Vendor: Arancho Doc 1/3
• 9 offices in 7 countries (Belgium, Czech Republic, Finland, Italy, Japan, Spain, Switzerland)
• Over 105 in-house language, IT and DTP professionals
• 200 language combinations available
• 1,800 professional and specialized translators and editors worldwide
• 300,000 words and more managed and delivered every day
Who’s WhoThe Vendor: Arancho Doc 2/3
Technical, Medical and ScientificTechnical, Medical and Scientific
Marketing and CommunicationMarketing and Communication
Software and WebsitesSoftware and Websites
user guides, installation manuals, on-line help, software training materials, HR and IT documentation and more
user guides, installation manuals, on-line help, software training materials, HR and IT documentation and more
transcreation of marketing and sales materials press release service, customer magazines
transcreation of marketing and sales materials press release service, customer magazines
user interface, operating systems, e-training e-commerce portals, games and apps
user interface, operating systems, e-training e-commerce portals, games and apps
Legal and financialLegal and financial reporting and investor relations contracts, annual reports
reporting and investor relations contracts, annual reports
Translation & Localization Services
Who’s WhoThe Vendor: Arancho Doc 2/3
DTPDTP
MultimediaMultimedia
Terminology servicesTerminology services
Language engineeringLanguage engineering
manuals, corporate and product brochures advertisements, corporate image etc.
manuals, corporate and product brochures advertisements, corporate image etc.
Voiceovers, transcription, subtitling, dubbing Voiceovers, transcription, subtitling, dubbing
web-based terminology management terminology hosting Termbase set-up and definition
web-based terminology management terminology hosting Termbase set-up and definition
pre & post processing testing, analysis of complex projects, troubleshooting maintenance of translation memories
pre & post processing testing, analysis of complex projects, troubleshooting maintenance of translation memories
Additional Services
The Challenge
• Sulzer Pumps Technical Documentation Dept. in Finland was looking
at a terminology management solution since 2005.
• The main goal was to create a central terminology management
source for the entire company (Technical Documentation Dept. and
External providers like Arancho Doc).
• The Sulzer Technical Documentation is used Worldwide by all Sulzer
production sites.
The Arancho Doc Solution
Services provided: Sulzer terminology re-
organization
Online publishing of Suzer terminology through TermWeb
Definition of terminology fields and users
Users: 5 main users in Sulzer
10 read-only users in Sulzer
25 users in Arancho Doc: translators and revisers
Languages: 18
File Formats: PDF
MSExcel
Arancho Doc – not just a translation vendor…
So how did it all happen...
Facts and figures
• Aranchod Doc terminologist involved in order to define fileds and structure of the terminology• Language Technology expert involved in order to organize the terminology in TermWeb
• Technology
– TermWeb: Online Terminology Management Tool – www.termweb.se
– DADAR / HAL: Arancho Doc’s proprietary Project and Customer Care Management system
– AD Connex: Arancho Doc’s new Project Management and System Integration Portal open to the
customers
•Creation of a validation and publication process for Sulzer
•Constant and pragmatic communication and collaboration with the client
Arancho Doc – not just a translation vendor…
We pride ourselves on offering complete solutions to resolve our customers’ translation problems.
The process is “simple”…we: •Form a partnership with our customer•Analyze the customer’s issues •Find and implement the right solutions (a combination of the right technology, the right partners, and the right processes)•Complete the project with a transparent solution-oriented approach•Continue to support the client improving our solutions with every step
Arancho Doc – not just a translation vendor…
Our promise to you...
•We will provide you with the best possible service at all times•We will listen to your needs and propose solutions tailored to your requirements•We will actively seek to establish and maintain an honest and transparent relationship with you, founded on mutual trust
Contact
Alfredo SpagnaSales Manager
Arancho Doc SrlMobile. + 39 346 387 3294
Tel. + 39 0535 [email protected]
www.aranchodoc.com
Thank you for your attention