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Are You Smarter Than Are You Smarter Than A Dispatcher? A Dispatcher?

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Are You Smarter Than A Dispatcher?. As you are driving down a roadway, you notice the reflectors in the center line are red. What does this mean?. Turn around, you are going the wrong way!. Odd numbered highways run what direction?. North and South. Where did the idea of 9-1-1 come from?. - PowerPoint PPT Presentation

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  • Are You Smarter Than A Dispatcher?

  • As you are driving down a roadway, you notice the reflectors in the center line are red. What does this mean?Turn around, you are going the wrong way!

  • Odd numbered highways run what direction?North and South

  • Where did the idea of 9-1-1 come from?Great Britain in 1937999 System

  • Give one example of a consolidated communications centerTypically formed under a JPA: ShasCom, Santa Cruz Regional, Heartland Communications

  • Three-digit highways are what?Connectors

  • In what year was the first 9-1-1 call placed?1968

  • Give one example of a contract communications centerSanta Clara County, San Mateo County, Fresno County

  • In what year was 9-1-1 mandated in California?1985

  • In what city was the first 9-1-1 call made?Haleyville, Alabama

  • Give one example of a small communications centerCorcoran, Reedley, Morgan Hill, Orange Cove, Coalinga, etc.

  • What is a PSAP?Primary Safety Answering Point

  • Even numbered highways run what direction?East and West

  • A primary PSAP is always what?A law enforcement agency

  • Where is or what designates the exact north/south center point in California?A pine tree and palm tree in the center median of Highway 99, 5 miles north of the San Joaquin River. Palm tree on the south side/Pine tree on the north side

  • What is an ESN?

    Emergency Services Number

  • Give one example of a medium communications centerShasCom, Santa Cruz Regional, Fresno SO, Kern County

  • What does ANI stand for?Automatic Number Identification

  • Give one example of a large communications centerLos Angeles PD/SO, Sacramento PD, Fresno PD, San Diego PD/SO, etc.

  • What does ALI stand for?Automatic Location Identification

  • What does TDD stand for?Telecommunications Device for the Deaf

  • On a 911 call, BUSN indicates a call from a __________.Business

  • On a 9-1-1 call, RESD indicates a call from a _____________.Residence

  • What does a blue reflector in or near the center of a road indicate?Fire hydrant nearby

  • Name one example of a secondary PSAP.Fire/EMS

  • Name the 5 W's for call taking.Where, What, When, Who, Weapons

  • What does the "H" in call taking questioning mean?How

  • What is the acronym for describing a vehicle?CYMBOL or CYMBAL

  • If a vehicle has a red light bar, what would that indicate?Fire vehicle

  • When describing a vehicle, what does the dispatcher give first?Color

  • If a vehicle has a red and blue light bar, what does that indicate?Law enforcement vehicle

  • A 9-1-1 call cannot be transferred more than ________.Once

  • When describing a person, is it from head to toe or toe to head?Head to toe

  • What is the recommended maximum number of rings for a 9-1-1 call?Three

  • When answering 9-1-1 calls, what must a dispatcher always confirm?Location/Address

  • Who is the highest ranking law enforcement official in the state?State Attorney General

  • Which type of calls are dispatched first, crimes against property or crimes against persons?Crimes against persons

  • Which is a higher crime, felony or misdemeanor?Felony

  • 9-1-1 is the number to dial for an emergency anywhere in the _______.Nation

  • When should an officer be advised of weapons involved in a call?Immediately

  • As street numbering increases, what is the rule?Odd is on the left, even is on the right

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