arium school of arts & sciences pte ltd · fee protection company: lonpac insurance bhd policy...

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Ver 01 (Effective May 2017)

ARIUM SCHOOL OF

ARTS & SCIENCES PTE LTD

STUDENT HANDBOOK

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TABLE OF CONTENTS

MESSAGE FROM THE CEO ................................................................................................................................... 3

CORPORATE INFORMATION ............................................................................................................................... 4

VISION ....................................................................................................................................................................... 4

MISSION .................................................................................................................................................................... 4

CORE VALUES ........................................................................................................................................................... 4

VISION AND MISSION DEFINED .................................................................................................................................. 4

GENERAL INFORMATION ..................................................................................................................................... 5

ORGANISATION CHART ............................................................................................................................................. 5

CONTACT DETAILS .................................................................................................................................................... 6

School Contact Details ............................................................................................................................... 6

Immigrations and Checkpoint Authority Contact details ........................................................................... 7

CPE Contact details ................................................................................................................................... 7

Additional useful contacts .......................................................................................................................... 7

SCHOOL PREMISES AND FACILITIES ............................................................................................................... 8

STUDENT SUPPORT SERVICES ............................................................................................................................ 9

FEE PROTECTION SCHEME ............................................................................................................................... 11

STANDARD STUDENT CONTRACT ................................................................................................................... 11

SUSPENSION AND EXPULSION .......................................................................................................................... 12

REFUND POLICY .................................................................................................................................................... 13

ASAS NON REFUNDABLE FEES ............................................................................................................................... 13

REFUND PROCEDURE ............................................................................................................................................... 14

TRANSFER / WITHDRAWAL POLICY ............................................................................................................... 15

TRANSFER PROCEDURE ........................................................................................................................................... 16

WITHDRAWAL PROCEDURE ..................................................................................................................................... 16

DEFERMENT POLICY AND PROCEDURE .................................................................................................................... 17

LATE PAYMENT POLICY ..................................................................................................................................... 17

DISPUTE RESOLUTION POLICY ........................................................................................................................ 18

DISPUTE RESOLUTION PROCEDURE ......................................................................................................................... 18

APPEAL PROCEDURE ........................................................................................................................................... 18

ATTENDANCE REQUIREMENT .......................................................................................................................... 19

STUDENT PASS APPLICATION AND PROCEDURES ..................................................................................... 20

ICA AND SINGAPORE LAWS ............................................................................................................................... 21

ACCOMMODATION IN SINGAPORE ................................................................................................................. 22

LIVING EXPENSES IN SINGAPORE ................................................................................................................... 23

GENERAL HEALTHCARE IN SINGAPORE ...................................................................................................... 24

SCHOOL POLICIES AND REGULATIONS ........................................................................................................ 25

STUDENTS CONDUCT AND RESPONSIBILITIES .......................................................................................................... 25

DRESS CODE ............................................................................................................................................................ 25

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ACADEMIC INFORMATION ................................................................................................................................ 26

COURSE INFORMATION ............................................................................................................................................ 26

TRANSFERRING CREDITS ......................................................................................................................................... 26

NO-CREDIT OR AUDITING COURSES ........................................................................................................................ 26

AVAILABILITY OF COURSES .................................................................................................................................... 26

GRADING SYSTEM ................................................................................................................................................... 27

COURSE NUMBER .................................................................................................................................................... 27

GRADE-POINT AVERAGE COMPUTATION................................................................................................................. 27

GRADE REPORT ....................................................................................................................................................... 27

INCOMPLETES .......................................................................................................................................................... 27

REPEAT (MODULE) POLICY ..................................................................................................................................... 28

ASAS ASSIGNMENT SUBMISSION/COLLECTION ...................................................................................................... 28

COURSE WORK POLICIES ......................................................................................................................................... 29

ASAS COURSE WORK TIME LIMITS ........................................................................................................................ 29

DROP INDIVIDUAL MODULE .................................................................................................................................... 29

ASAS EXAMINATION POLICY ................................................................................................................................. 29

ASAS REPEAT/REPLACE POLICIES .......................................................................................................................... 30

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MESSAGE FROM THE CEO

We understand the importance of continuous learning to improve your chances for success in this fast-moving, ever-changing age, and that you are looking at our website because you want to take the next step to provide a more secure future for you and your family. At ASAS, we aim to be able to provide you with quality programs that should help you in your current or future career.

Our school is large enough to provide a range of relevant programs without being so large that students get lost in the numbers. Not only does each student receive a thorough explanation of the program options before being accepted, but each student works closely with a program advisor throughout the duration of the program. These steps help assure each student receives the program information, administrative support and academic resources necessary to graduate from the chosen program.

After your review of our website, I am confident that you will want to contact one of our program advisors for more information.

I look forward to seeing you in class!

Maria Lee, CEO

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CORPORATE INFORMATION

Vision

To be a leader in providing customer driven programs and services that meet the education and training needs of individuals and organizations.

Mission

ASAS for the next three years strive to offer quality, affordable and niche education programs that are relevant to emerging market, and also meet the educational needs of students.

Core Values

Ethics: We believe in acting with honesty, responsibility and integrity to provide our students, employees and education partners with appropriate compensation, service, quality and value.

Academic Excellence: There is continual review of our course curriculum, teaching faculty and education partners to ensure that we keep pace with the demands of the global economy so as to enable our graduates, regardless of their racial origins, to make a useful contribution to the economic well-being of their respective societies.

Education: Be accessible and affordable to all who meet our academic standards

Vision and Mission Defined

ACCESS: Accessible Higher Education

ASAS seeks to provide its students with ACCESS to quality higher education options that are affordable amidst the backdrop of Singapore being one of the most expensive cites in the world.

DIFFERENTIATE: Differentiated Programmes in Emerging Markets

In Singapore’s Burgeoning Education Industry, ASAS aims to DIFFERENTIATE itself by delivering programs in the niche areas of Social Sciences & Humanities such as: Psychology Studies, Child Psychology, Criminology, Counselling, Forensic Psychology, Health & Social Care and Special Needs Education.

DEVELOP: Develop Quality Programs Relevant to Industry Needs

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GENERAL INFORMATION We Aim to Offer Quality Courses

Arium School of Arts and Sciences (ASAS) offers quality and affordable education programs that meet the educational needs of local and international students.

There is continual review of our course curriculum and education partners to ensure that they keep pace with the demands of the global economy so as to enable our graduates, regardless of their racial origins, to make a useful contribution to the economic well-being of their respective societies.

We conduct our business by focusing on long-term strategic alliances with regionally accredited American universities, government institutions, technology companies, and local and regional firms. We will use our resources in the most efficient and effective way, and will demonstrate honesty, responsibility and integrity to provide our customers, employees, and education partners with appropriate compensation, service, quality and value.

Organisation Chart

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Contact Details

School Contact Details

The administrative staff of the School maintains office hours from 11.00am - 7.45pm (Monday - Friday); and 11.00am – 1.45pm (Saturday). We are closed on all Sundays & Public Holidays. Alternatively, you may send us an email at [email protected].

Note: If consultations with the Lecturer or other members of the Staff are desired, it is advisable to request an appointment.

ADDRESS: 51 Cuppage Road #06-23 Singapore 229469 (Behind Centrepoint Shopping Centre)

PUBLIC BUS SERVICES: Bus Stop No: B09038 Service Numbers: Bus 7, 14, 14E, 16, 65, 106, 111, 123, 175, 502, and 502A

NEAREST MRT STATION: Somerset MRT

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Immigrations and Checkpoint Authority Contact details

Students can reach ICA at 6391 6100, 24-hour automated answering service for information on our services and procedural requirements. You may also wish to speak to the Customer Service Officers during the following periods, except Public Holidays:

Weekdays: 8.00 am to 5.00 pm Saturdays: 8.00 am to 1.00 pm

CPE Contact details

Students can reach CPE at 6512 1140 or email at [email protected]. To make an

appointment, please call (65) 6512 1140 during operating hours.

Opening Hours

Mon - Fri

9.00am - 5.00pm

Sat, Sun and Public Holidays Closed

Additional useful contacts

In case of fire, please use the staircase and DO NOT USE THE LIFT.

In case of injury, please approach the School for assistance and first aid box is available in office room and class room.

Emergency Ambulance 995 Police 999 / 1800 255 0000

Tan Tock Seng Hospital (Emergency Department) 63578866

mailto:[email protected]

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SCHOOL PREMISES AND FACILITIES The facilities are easily accessible by students with disabilities and who are wheelchair bound. The location is ideal for students with an abundance of nearby shopping, cafes, restaurants, banks and very convenient access to MRT, bus and taxi transportation links.

Arium School of Arts and Sciences has two classrooms that can seat 49 students and 18 students respectively; equipped with projectors, white boards and flipcharts.

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STUDENT SUPPORT SERVICES The core list of support services are:

(a) Student handbook is given out to all newly enrolled students to orientate them on

important information of the School

(b) The Student Support Services department that handles / processes all student

requests.

(c) Feedback form is easily available for students to provide valuable insights into helping

the School to continually improve the student experience.

List of Comprehensive Services Available in the School:

(a) For all new students

The School will provide the following services to ensure that students make a smooth

transition to Singapore : -

• Individual and personalized long distance calls / emails to parents / agents to inform

them on arrival arrangements

• Accommodation Support Service

• Arrangement for Medical Screening

• Visa / Student Pass Application

• Student Orientation Programme

(b) For all Current & Enrolled Students

The School aims to provide all students with an academic education of the highest

standards through the provision of these services:

• Certified Counselor

• Online Links for References

• Personalize updates to students / parents on admission matters / students’ progress

which includes :

(1) Informing parents on student admission matters / services, including airport pick

up, accommodation, etc.

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(2) Informing parents on student issues, including attendance rate, behavior,

academic performance, etc.

(3) Student Result Slips

(c) For enhancing overall Student Experience

In ensuring that the School provides for an exceptional student experience, it

undertakes to provide the following services:

• Monthly review of students’ attendance (for international students only)

• Student Evaluation Surveys (Student Satisfaction Survey / Module Evaluation Survey

/ Pre-course Counselling and Orientation Satisfaction Survey / End of Course and

Graduate Survey)

• Feedback forms

• Dispute resolution process

To note: This comprehensive list of student support services is not meant to be exhaustive. The School undertakes the responsibility to continually improve on ensuring that all students’ welfare and needs are well taken care of and will do so by school-student engagements through the various student touch points as listed.

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FEE PROTECTION SCHEME

The Fee Protection Scheme (FPS) serves to protect the students' fees in the event a Private Education Institution (PEI) is unable to continue operations due to insolvency, and/or regulatory closure.

The FPS also protects the student if the PEI fails to pay penalties or return fees to the student arising from judgments made against it by the Singapore courts.

FPS is compulsory for both local and international students taking courses at Arium School of Arts and Sciences except for courses with waiver granted by CPE.

The actual premium amount to be paid for both local and international students will be calculated from the day the first instalment payment is made by the student.

Fee Protection Company: Lonpac Insurance BHD Policy Number: Z/17/BM00/000633 Period of Insurance: 31 May 2017 to 30 May 2018

STANDARD STUDENT CONTRACT

The Standard PEI-Student Contract (“Student Contract”) ASAS adopts is a very important legal document between the School and the student.

It is the responsibility of the School to explain the following contents of the student contract in English or in the native language of the student (where applicable):

i. Course information and Fees

ii. Course information and Fees Refund Policy, including Refunds for Withdrawal for

Cause and Refunds for Withdrawal without Cause

iii. Fee Protection Scheme by Insurance

iv. Any other information as deemed necessary

All students are to sign two original sets of the Standard PEI-Student Contract. The Standard PEI Student Contract template can be downloaded from the CPE Website. All fields must be completed in the student contract. Where any field is not applicable, it must be indicated with “not applicable or N/A”. Each student contract must be accompanied with an Advisory Note to Students which can be downloaded from the CPE Website.

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SUSPENSION AND EXPULSION The school takes misconduct/malpractice extremely serious, and investigates all alleged cases of misconduct. Any student suspected of misconduct will be dealt with accordingly. Should any student be expelled from the course, no refund on fees paid will be made. Students may be suspended or expelled from Arium School of Arts and Sciences under the following circumstances:

• Violation of ICA Regulation: Student’s Pass holders who have been caught working

in Singapore may lead to expulsion and deportation as well as the forfeiture of

Security Deposit.

• Misconduct: Fighting, gambling, smoking or behaving disorderly.

• Defamation: Spreading untruth and damaging remarks about ASAS, its staff, or

fellow students which are deemed to be detrimental to the good name and

reputation of ASAS.

• Vandalism, Mischief and/or Theft: Students who have been found to participate in

any willful or negligent acts that cause damage to, loss, removal or theft of, or any

other wrongful interference with any property of ASAS, .

• Cheating in examinations/tests: Any form of cheating in tests and examinations may

result in disciplinary action, not excluding expulsion from the course.

• Attendance: Students who do not meet the criteria for attendance of 75% (Non-

Student Pass Holders) and 90% (Student Pass Holders) may result in expulsion and

cancellation of their student’s pass.

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REFUND POLICY The School’s Management team shall ensure a fair and reasonable refund policy is details

for any payments made.

Time taken to process all refund requests will be done within 7 working days, from date of

application to disbursement of funds to the student.

The School adopts the Refund Policy as per the Standard Student Contract as set out by CPE.

This policy will act as a framework in guiding the implementation of detailed refund

processes and procedures in the following areas:

Refund for Withdrawal due to Non-Delivery of Course

Refund for Withdrawal due to Other Reasons

Cooling off Period

ASAS Non Refundable Fees

Registration Fees

Course Material Fee

Administrative Fee

Graduation Fee

Repeat Module Fee

Verification Fee

Extension Fee

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Refund Procedure

1. Fill up Refund Request Form and submit to the Student Support Executive 2. The Student Support Executive will meet up with you to acknowledge the refund

request and to work out if any refund is eligible. 3. Any refund amounts will be subjected to the school’s Management approval. 4. The Student Support Executive will inform you of the outcome of the refund request. 5. Should you be eligible for refund, the school will inform you when to collect the

refund. 6. The whole refund process will not take more than 7 working days from date of

application.

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TRANSFER / WITHDRAWAL POLICY Requests for transfer are treated as withdrawal from a course and treated as a new

application for a new course.

Student must meet the entry requirements of the course applied for.

For students under 18 years old, request for transfer/withdrawal must be accompanied by

student’s parent/ guardian approval in written form.

Course fees paid for the current course can be transferrable to the new course subject to

ASAS’s approval. Any transfer of fees will be prorated on the unconsumed fees.

ASAS reserves the right to not grant transfer for course fees.

Upon approval of the transfer/withdrawal, the previous student contract will be considered

as void.

Conditions for granting of Transfer and Withdrawal: • Request for transfer/withdrawal will only be considered for students that do not

have any outstanding payments due to Imelda.

• Student to fill in Course Transfer / Withdrawal Request Form, including submission

of any supporting documents and adhering to the process as stated in the Course

Transfer and Withdrawal Procedures.

Conditions for Refund: • The School’s Refund Policy shall apply for all qualified refunds. Students are to refer

to the School’s Refund Policy and the Standard Student Contract for further details.

Student Pass Status For Course Transfers:

• For Student’s Pass holder, course transfer is subject to ICA’s approval of the new

Student’s Pass.

• In the event that an application pertaining to transfer is rejected by ICA, the student

is required to cancel his current Student’s Pass within 7 days.

For Course Withdrawals: • Student’s Pass holder is required to submit his/her passport and Student’s Pass to

the School for cancelation of Student’s Pass with ICA.

Timeframe for assessing and processing transfer/ withdrawal cases • The entire transfer / withdrawal process, from point of application to the final

outcome, should not be more than 4 weeks. If the final outcome is not in favor of the

applicant, respective staffs are to handle each situation according to the School’s

dispute resolution policy and procedure.

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Transfer Procedure

Withdrawal Procedure

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Deferment Policy and Procedure

Deferment is only allowed up to a period of 6 months. For deferment period of more than 6 months, it will be subject to Management’s approval.

LATE PAYMENT POLICY As per the student contract, payments received more than 7 days after the scheduled due date(s) will be considered a late payment. A late payment fee of $30 may be imposed on the student. Students are required to pay this extra fee in addition to their current payment. Students who do not comply with this policy will be considered for withdrawal from the course.

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DISPUTE RESOLUTION POLICY In principle, both written and verbal communications are accepted for ease of providing feedback. The school reserves the final say if written submission of a feedback is required under special circumstances which the school deems such documentation necessary. Academic Affairs Department (Student Services Team) is required to respond to students within 3 working days of receipt of the feedback/complaint. All feedbacks/complaints must be resolved within 21 working days. In the event that an agreement cannot be reached, students will be referred to Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb) through CPE Student Services Centre for mediation.

Dispute Resolution Procedure

1. Fill in the Feedback Form and submit it to the School.

2. The School will acknowledge your feedback/complaint within 3 working days.

3. Within 14 days, the School will propose a solution to you.

4. Should you not be satisfied with the solution, the matter will be escalated to the

Head of Academic Affairs/CEO.

5. Should the final resolution still be unsatisfactory, you will be referred to the

Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb)

through the Council for Private Education Student Services Centre.

6. The entire process should not take more than 21 working days.

APPEAL PROCEDURE

1. Upon the release of results, student who are dissatisfied with the outcome may

submit an Examination Appeal Form to the Student Support Executive.

2. This is to be done within 7 working days of the release of examination results.

3. The Academic Affairs HOD will review the appeal request and decide if it is a valid

appeal.

4. All decisions made by the Examination Board are final.

5. Students will be informed of the outcome within 1 month from the date of appeal.

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ATTENDANCE REQUIREMENT

Non Student Pass Holders : 75%

Student Pass Holders : 90% Approved Student Leave Application Forms should be submitted to the Student Support Executive before the start of the class that the student is being excused from, or within 3 working days of returning to class should there be extenuating circumstances. All MCs are to be submitted to the Student Support Executive within 3 working days of returning to class.

Students who are holding student passes and are absent without any valid reason (i.e.

marked as “0”) will be dealt with in the following manner:

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STUDENT PASS APPLICATION AND PROCEDURES

To apply for a Student’s Pass from the Immigration & Checkpoints Authority of Singapore

(ICA), international students must provide accurate and the most updated information

relating to their:

- personal particulars;

- educational qualifications;

- financial ability;

- family background;

Students may apply for visa entry at http://www.ica.gov.sg. For Student Pass collection from ICA, the student has to bring his/her IPA letter, passport, passport-sized photograph, medical report, printout of E-forms 16 and V36. Students may be required to attend an interview in person in order to substantiate your application for a Student’s Pass. This pass grants the student permission to stay in Singapore and pursue their studies approved by the Singapore government. It states the period of time that the student is allowed to stay. Student pass granted strictly forbids students from working, whether for a payment or without payment. All international students are required to abide by this regulation. You are not allowed to seek any form of employment, paid or unpaid, or be involved in any business, profession or occupation. You are not to take part in any activity which is detrimental to the security, reputation and well-being of Singapore. Prior to the student’s pass or immigration status in Singapore, do seek advice from the Admissions Office as soon as possible. Also, according to immigration law, some international students are required to pay a certain amount of Security Deposit to ICA. This information is available on ICA’s official website at http://www.ica.gov.sg.

For student pass renewal, students must inform PEI to renew their student passes one month before the expiry date. There will be no renewal of student passes after the expiry date. Upon the completion, withdrawal or termination of your course with our school, your Student’s Pass must be cancelled. Upon the cancellation of your student’s pass card, ICA will approve your stay in Singapore on social visit status for a short period. Please adhere to the validity period of the social visit status granted to you by ICA. Students must return their student passes to ICA within 7 days after the end of their courses. No foreign student may stay in Singapore after his/her pass expires.

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ICA AND SINGAPORE LAWS All international students with Student’s Pass must meet the following requirements:

He / She is only permitted to attend the course at the school that the students‘ pass is approved.

He / She must have a minimum of 90% attendance per month or not be absent from the course for 7 consecutive days without any reason.

He / She must not engage in any form of paid or unpaid activities that may contravene the stipulated conditions (including those stated in the Student’s Pass application form, In-principle Approval letter and Student’s Pass card) in which a Student’s Pass is issued (e.g. illegal employment).

He / She shall not take part in any political or other related activities during your stay in Singapore.

Relevant Laws

Alcohol Abuse • Any offense committed while being intoxicated (drunk) is punishable under the law. Drunk driving is a serious offence

Driving • All drivers must be in possession of a valid Singapore driving license and the vehicle must be insured.

Drugs • Possession of Controlled Drugs is presumed to be for trafficking, an offence which can carry the death penalty.

Littering • Littering, spitting and vandalism (with graffiti) in public areas are serious offences.

Employment • International students are not allowed to work in Singapore without a Work Pass Exemption from the MOM (Ministry of Manpower).

Smoking • Smoking in specific public places and indoor restaurants is prohibited.

Traffic • Jay-walking is an offence.

Immigration • All international students studying in Singapore must have a valid passport and a Student Pass from the ICA (Immigration and Checkpoint Authority).

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ACCOMMODATION IN SINGAPORE Property rental, where you rent a complete vacant property, furnished or unfurnished. This is ideal if you arrive in Singapore and are willing to move in with friends or other students. This accommodation choice is best made after your arrival in Singapore only as it may take a few days before you move in. It makes sense to form a group of those willing to take up a whole unit and then view options at hand. The general costs involved with this includes one month rental refundable deposit, one month rental upfront and a half month towards an agent commission. Cost Generally ranges from S$1800 to S$5000/- for 2-3 bedroom units (per month) Room rental, where you take a room at a property where other people already live. You may be living with students, families or others who live nearby and have a spare room. Property rental or share housing can be furnished or unfurnished. Cost Single room: S$500 to S$1500 (per month) Shared room: S$400 to S$800 (per month) Homestay, where you generally live with a family and meals are provided. This option is always furnished with expenses included. Cost S$750 – S$2000 (per month)

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LIVING EXPENSES IN SINGAPORE Apart from paying for your accommodation & course fees, you must also budget for various living expenses. On average, you should budget at least $500 to $650 per month for food, transport, entertainment and other miscellaneous needs. These vary according to individual lifestyle and spending habits. The following is an estimate of expenditures you should factor into our financial calculations:

Item Estimated Expenses

Handphone bills (Local Calls) S$40 / per month

Food S$5 / per meal

Transportation (Bus & MRT only) S$4 / per day

Leisure & Entertainment related activities S$10 / per day

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GENERAL HEALTHCARE IN SINGAPORE Singapore’s healthcare system has an international reputation for impeccable healthcare standards and state-of-the-art medical facilities with many private and government clinics located at most housing estates.

POLYCLINICS / GOVERNMENT CLINICS There are currently 18 polyclinics throughout the island located at various housing estates. Most consultation charges at polyclinics cost S$39.40 for foreigners, excluding medication.

PRIVATE CLINICS Private clinics provide outpatient medical services and there are often a few private clinics within a neighborhood. Operating hours vary from clinic to clinic, but most of them operate from 9am-1pm, 2pm-4pm and 7pm-9pm on weekdays and 9am-1pm on weekends. There are a few 24-hour clinics around but charges are relatively more expensive (double charge after midnight). HOSPITAL 24-HOUR EMERGENCY ASSISTANCE

GOVERNMENT / RESTRUCTURED HOSPITALS

Alexandra Hospital (65) 6472 2000 National University Hospital

(65) 6779 5555

Changi General Hospital

(65) 6788 8833 Ng Teng Fong General Hospital

(65) 6472 2000

Khoo Teck Puat Hospital

(65) 6555 8000 Singapore General Hospital

(65) 6222 3322

PRIVATE HOSPITALS

Mount Elizabeth (65) 6731 2218 Gleneagles (65) 6470 5700

Raffles Hospital (65) 6311 1555

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SCHOOL POLICIES AND REGULATIONS

Students Conduct and Responsibilities

Students are expected to conduct themselves both within and outside the School in a way that will reflect favorably on them and the School. A student may be dismissed at any time for misconduct of such nature as to be prejudicial to the School or for conduct that seriously infringes upon the rights of others.

ASAS expects all students, as well as faculty and staff, to observe local laws and to respect the rights and privileges of other individuals. The School expects each individual within the academic community to refrain from behavior that would disrupt the School function of education; cause injury to persons; cause damage or loss of property in the school; or interfere with the freedom of movement of students, schools officials, employees, or guests of facilities of the School. Interference in any manner with the public or private rights of other individuals or conduct that threatens or endangers the health and safety of any person will not be tolerated by the School.

The School Director or their designee may summarily suspend any student in violation of these standards, when it appears that reasonable cause exists to believe the continued presence of the accused student in school poses a threat to the safety of the student, other persons, or property, or a threat to disrupt school functions or activities.

The School also reserves the right to exclude or notify a student to leave a course at any stage if the student is in breach of any of the terms & conditions herein or of the University/Institution which student is enrolled with or if student fails to comply with the terms & conditions of the Student Standard Contract.

Dress Code

The students’ attire should be neat and conform to our school regulations. Sleeveless T-shirt and shorts, slippers are not allowed. The general accepted appearance should be smart and presentable.

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ACADEMIC INFORMATION

Course Information

The following information is available on the School’s website at http://asasedu.com/ Course modules and outlines Course duration Course entry requirements Total Payable Fees

Course Timetables and schedules will be distributed to all agents on a regular basis. A copy of the Study Plan will also be attached to each standard PEI student contract.

Transferring Credits

1. ASAS will accept work in which grades of A, B, C, P (Pass), CR (Credit), D/HD (Distinction & Higher Distinction) and S (Satisfactory) were earned for transfer credit. Courses in which a grade of D or less was earned are not accepted for transfer.

2. Transfer credit more than 10 years must be evaluated by the Academic Advisor for approval of transfer.

No-Credit or Auditing Courses

Students may broaden and deepen their educational experience through auditing courses. Auditing permits the student to attend a course without being required to complete exams and assignments.

An audit course is marked with a “NC” (No Credit) on their transcript and it does not carry academic credit, nor does it satisfy the program requirement. Regular tuition fees will be charged.

Availability of Courses

ASAS does not offer all the classes listed in the catalog each semester or each year. ASAS reserves the right to withdraw from its offerings low-enrolled classes during any particular semester. Other courses may be added if there is sufficient demand. In some programs, certain courses may be offered on an alternate-year basis or as determined by demand.

ASAS reserves the right to vary the courses/subjects offered, the time-table, programs, & teaching staff if in its opinion to the best interest of the Student or as may be required by the relevant authorities in, Singapore.

All notes, class video tapes and other teaching materials handed over or given to the student are the intellectual property right of ASAS and are given to the Student who acknowledge the intellectual property rights of ASAS.

http://asasedu.com/

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Grading System

All credits are based on semester hours. A 4.00 grading systems is used.

Grade Grade Points

A (Excellent) 4 B (Good) 3 C (Fair) 2 D (Poor) 1 F (Failure) 0

Grades Which Do Not Have Associated Grade Points

CR (Credit) N (No Credit Course) INC (Incomplete in Credit) P (Progress) DEF (Deferred) W (Withdrew)

Course Number

Courses numbered below 300 constitute the lower division. Courses numbered 300 and above constitute the upper division.

Grade-Point Average Computation

ASAS grading system is based on a standard four point scale and GPA is calculated by dividing total quality points by credit hours attempted. (Refer to Grading System above)

Grade Report

Students should meet with their lecturers throughout the semester to discuss their academic progress. Final grade reports will be available on the notice board 6-8 weeks following the final examination. For request of official and unofficial transcript, refer to section on “Transcripts of Credits”.

Incompletes

The grade of Incomplete (“INC”) is a temporary mark assigned for course work of acceptable quality that students, through no fault of their own, are unable to complete. It is not given for neglected or unsatisfactory work.

Students with Incompletes must remove the grade of “INC” by the end of the next semester the student is in attendance. Incompletes that are not removed by the deadlines dates lapse into a grade of “F” (Failure). The deadlines for removal of Incompletes may be extended with the approval of the School Director. Students, who are not in attendance for one year

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period after an Incomplete is received, may not remove the Incomplete without permission from the School Director.

Repeat (Module) Policy

Students may repeat Module: however the hours only count once – the most recent attempt. Previously attempted module and grades remain on the academic record but are not computed in the GPA. Students who receive approval to take courses from other institutions need to be aware that the grade earned will not replace a low grade earned at ASAS. Students must request a GPA update form from the School for a re-computation of the GPA.

ASAS Assignment Submission/Collection

Students must retain copies of their submitted assignments for future reference. Students should submit assignments by the Due Date given. Late assignments will be accepted for partial credit - Penalty of minus 5% per day. For late submissions, student has to get school staff to endorse submission timing on paper before slot in to pigeon hole. Students suffer from serious or significant event that is unforeseen and/or unpreventable and which adversely affects their ability to complete an assessment; in such cases they will need to speak with instructor as soon as they become aware of the problem and submit the supporting evidence to instructor for consideration.

Assignments submitted late may not be marked and returned in time for revision before examination.

Students are required to submit their assignments directly to the instructor during class.

Submission of assignments via email will NOT be accepted, unless approved by the course instructor. It is the student’s responsibilities to obtain acknowledgement from instructor on the receipt of assignment via email.

Students are to collect their returned marked assignments from the course instructor during lesson, or from the OUT-Box in the office. Uncollected assignments will be destroyed Eight Weeks after the date of the Final Exam.

It is the students’ responsibilities to ensure that submitted assignments are marked by instructor – either by collecting back the marked assignment, OR through email verification with the instructor in the event that the submitted assignment(s) could not be located. The records (marks) submitted by the lecturer at end of course shall be final. The school will not accept any claim of missing assignments.

All assignments are to be submitted (placed in the IN-Box) no later than the following time on the due date:

Monday - Friday: Before 6:30pm

Saturday: Before 12:30pm

Sunday & Public Holiday: CLOSED

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Course Work Policies

ASAS Course Work Time Limits

A module officially ends on the day of the scheduled Final exam (“Module End Date”). Students who do not complete their course work by Module End Date are required to pay an Extension Fee of S$100.00 for a two weeks extension (from the date of the scheduled Final Exam) to submit all assignments and course work, as well as to sit for all makeup examinations.

A grade “F” will be awarded if the student did not sit for all the examinations required for the module.

Drop Individual Module

The student may drop a module any time before the SECOND lesson of the module. If the student drops the module after the second lesson, he/she will have to pay the applicable fees for the replacement module. Please take note that dropping a module is different from withdrawal from the entire course. Please refer to the Student Standard Contract for refund polices on withdrawal from course.

ASAS Examination Policy

Format

Students are to follow global academic standards of completing examinations in sequential order. (E.g. Midterm Exam followed by Final Exam).

Scheduled Examinations

Examination dates are stated in the course materials and given to students in class. Students who are late to the scheduled exam by more than 20 minutes will NOT be allowed into the examination room.

Students are NOT allowed to use any course materials/notes/textbooks, mobile phone/electronic devices, during the examination, unless otherwise informed. Students are also NOT allowed to make a copy nor retain the exam paper.

Makeup Examinations

Students are strongly encouraged to take exam on the scheduled date, as makeup exam may be set at a higher level of difficulty. All Make-Up exams have to be taken during the following time schedule:

Monday - Friday: A 2-hour time slot between 11:00am to 4:00 pm

Saturday: 11:00am Only.

Sunday & Public Holiday: CLOSED

Students can walk-in during the above mentioned hours to sit for their make-up exams without prior arrangements.

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However, students who want to take make-up exams beyond the mentioned hours should email to Ops Manager, [email protected] to seek permission. NO phone requests will be entertained.

ASAS Repeat/Replace Policies

Students who fail to adhere to the module drop policy, or did not meet the course requirement, will be required to repeat/replace the module(s), and subject to a Repeat/Replacement fee at prevailing rates.

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