arkansas organized care model 10, 2017 · what is a passe? • the provider-led arkansas shared...

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Arkansas Organized Care Model A Provider’s Journey into A PASSE October, 2017

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Page 1: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

ArkansasOrganizedCareModel

AProvider’sJourneyintoAPASSEOctober,2017

Page 2: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

WhatisaPASSE?•  TheProvider-LedArkansasSharedSavingsEn5ty(PASSE)isanewmodelof

organizedcarecreatedbyAct775of2017.Providerswillenterintonewpartnershipswitheachotherandanexperiencedorganiza5onthatwillperformtheadministra5vefunc5onssimilartoinsurancecompaniessuchasclaimsprocessing,memberenrollment,andgrievancesandappeals.

•  Providerswillretainmajorityownership(atleast51%)ofeachPASSE.UnderAct775,thegoverningbodyofeachPASSEmustincludeseveraltypesofproviderslicensedorcer5fiedtodeliverservicesinArkansasincludingaDevelopmentalDisabili5esServicesspecialtyprovider,aBehavioralHealthServicesspecialtyprovider,ahospital,aphysician,andapharmacist.

•  ThePASSEistheen5tythatwillberegulatedbytheArkansasInsuranceDepartment(AID)asarisk-basedproviderorganiza5on.ItwillalsobeaccountabletotheDepartmentofHumanServices(DHS)underfederalmanagedcarerulesthatprovideprotec5onsforMedicaidbeneficiaries.BeginningJanuary1,2019,eachPASSEwillpayforallservices,nototherwiseexcludedinAct775providedtoitsmembersandperformotheradministra5vefunc5ons,verysimilartoaninsurancecompany.

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Page 3: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

WhataretherequirementsforbecomingaPASSE?•  PASSEsareanewMedicaidprovidertypeunderSec5on1915(b)authorityapprovedbytheCentersforMedicare&MedicaidServices(CMS)

•  EachPASSEwillberequiredtohavecoverageofservicesfortheen5restate

•  Tobecomelicensed,aPASSEapplicantmustmeet3requirements:1)demonstratetheabilitytoestablishnetworkadequacy;2)providea$250,000suretybond;and,3)meeta$6millioncapitalreserverequirement

•  Anaddi5onalamountofreservesmayberequiredbyAIDbasedontheriskassumedandtheprojectedliabili5es

•  PASSEswillberegulatedbyAIDasatypeofinsuranceandwillbeaccountabletoDHSthroughthePASSEagreementaswellasthePASSEprovidermanualandfederalMedicaidmanagedcarerules.

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Page 4: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

WhichMedicaidEnrolleeswillbeservedbyaPASSE?•  ARMedicaidbeneficiarieswho:

•  Haveadevelopmental/intellectualdisability(DD/ID)andweredeterminedinneedofins5tu5onallevelofcare

•  Haveabehavioralhealth(BH)condi5onandhavereceivedanindependentassessmentthatdeterminedtheneedforanintensivelevelofcommunity-basedorresiden5altreatmentservices

•  Onlyindividualsrequiringintensivelevelsofcarewillbemandatorymembersofthisnewmodelofcoordinatedcare.

•  Individualswillini5allybeaaributedintoaPASSEbasedontheirrela5onshipswithprovidersbutwillhaveachoicetoswitchtoadifferentPASSEwithin90days.AnindividualwillhavetheirchoiceofPASSEseachyear. 4

Page 5: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

PurposeofModel•  TheprimarypurposeofAIDandDHSregulatoryrolesistoprotecttheinterestsoftheconsumer/beneficiary

•  ToimprovethehealthofArkansanswhoneedintensivelevelsofspecializedcareduetobehavioralhealthissuesordevelopmental/intellectualdisabili5es

•  Tolinkprovidersofphysicalhealthcarewithspecialtyprovidersofbehavioralhealthanddevelopmental/intellectualdisabili5esservices

•  Tocoordinatecareforallcommunity-basedservicesforindividualswithintensivelevelsofspecializedcareneeds

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Page 6: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

PurposeoftheModel(continued)•  Toreduceexcesscostofcareduetoover-u5liza5onandunder-u5liza5onofappropriatecare

•  Toallowflexibilityinthearrayofservicesofferedtothepopula5onserved

•  Willreducecostsbyorganizingcare,notjustbymanagingfinances

•  Toincreasethenumberofserviceprovidersavailableinthecommunitytothepopula5oncovered

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Page 7: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

PASSEPhases

•  PhaseI--February1,2018-December31,2018•  EachPASSEprovidescarecoordina5ononlyusingthePrimaryCareCaseManagement(PCCM)model

•  PhaseII–BeginsJanuary1,2019•  EachPASSEwillreceiveaglobalpayment,beresponsibleformemberstotalcostofcare,andacceptfullriskusingtheManagedCareOrganiza5on(MCO)model

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Page 8: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

PhaseI

•  CareCoordina5on–IstobeprovidedbythePASSEwhichwillberesponsibleforthecoordina5onofcareacrossmul5plesystems,includingBH,DD/IDandMedicaltreatment

•  Allotherserviceswillcon5nuetobeprovidedonafeeforservicebasis

•  Beneficiarieswillcon5nuetoaccesstreatmentservicesdirectlyfromcommunityprovidersandproviderswillcon5nuetheircurrentrela5onshipwithARMedicaid

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January1,2019,thePASSEwilltakeoverallabovefunc=ons.

Page 9: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

ResponsibilitiesofPASSEinPhaseI•  Ensuringeverymemberhasamedicalhome

•  Ensuringeachmember’smul5pleplansofcarearebeingmet

•  Organizingaformalnetworkofprovidersincludingindependentprimarycarephysicians,independentphysicianspecialists,BHproviders,Pa5entCenteredMedicalHomes(PCMH),FederallyQualifiedHealthCenters(FQHCs)RuralHealthCenters(RHCs),pharmacists,andDD/IDproviders

•  Ensuringeverymemberreceivesthemedicallynecessaryservicesinhis/herplanofcare

•  Providingcarecoordina5onforeverymember9

Page 10: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

CareCoordina5onassistsadultsandchildrendeveloppersoncenteredplansandfacilitatesaccesstoneededservicesacrossmul5plesystems.ThePASSEwillberesponsibleforcoordina5ngthecareofaaributedbeneficiariesacrossthesemul5plesystems.

CareCoordination

CareCoordina=on

HealthEduca=on

SpecialtyServices

Medica=onmanagement

Preven=veServices

Medical-HealthServices

Page 11: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

CareCoordinationIncludes

•  Healtheduca5onandcoaching•  Coordina5onwithotherhealthcareprovidersfordiagnos5cs,ambulatorycareandhospitalservices

•  Assistancewithsocialdeterminantsofhealth,suchasaccesstohealthyfoodandexercise

•  Promo5onofac5vi5esfocusedonthehealthofapa5entandtheircommunity,includingwithoutlimita5onoutreach,qualityimprovementandpa5entpanelmanagement

•  Coordina5onofcommunity-basedmanagementofmedica5ontherapy

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Page 12: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

PhaseII

•  BeginningJanuary1,2019,eachPASSEwillreceivea“globalpayment”fromDHS.

•  TheGlobalPaymentwillbeanactuariallysoundpaymenttocovertheen5recostofcareofallnon-excludedservicesprovidedtoallofthemembersofaPASSE.

•  Thiscalcula5onwillincludethecostofprovidingallservices,includingbutnotlimitedto,DD/IDandBHspecialtyservices,primarycareofficevisits,hospitaliza5ons,personalcareservices,andpharmaceu5calservices.

•  ItincludesanyservicesaPASSEoffersinaddi5ontothemandatoryandop5onalservicescoveredbyMedicaidstateplanandapplicablewaiverservices.

•  Itwillincludepaymentforcaremanagementandcarecoordina5on.

•  Itwillincludeareasonablecosttocoveradministra5veexpenses.12

Page 13: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

ResponsibilitiesofPASSEPhaseII

•  DevelopmentofacareplanbasedonresultsreceivedfromtheIndependentAssessment

•  Developmentandimplementa5onofconflictfreecasemanagement

•  Sharing5melyinforma5onanddatawithaffiliatedproviders,members,andfamilymembersasappropriate

•  Repor5ngnecessarydatatoensureaccountabilityandmeasureperformance

•  Centralizedadministra5vefunc5onssuchas:processclaims,networkadequacy,memberenrollmentandsupport,performancemeasurement,anddevelopmentofop5onalincen5vepaymentstonetworkmembers 13

Page 14: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

QualityIncentivePool

•  Inaddi5ontotheGlobalPayment,eachPASSEwillbeeligibletoreceiveincen5vepaymentsundertheQualityIncen5vePool.

•  PaymentsfromthePoolwillbebasedonoutcomemeasures,notprocesses,forexamplemedica5onadherencera5osgreaterthanbaseline,reduc5onsinuseofemergencyroomcareforAmbulatorySensi5veCondi5ons,andreduc5onsininpa5entlengthsofstay.

•  Willbedata-driven,therefore,mustbemeasurableandreportable.

•  Mustbeassessedagainstbaselinedata.

•  Specifictochildrenandadults,inTierIIandTierIIIBHandDD/ID

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Page 15: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

WhatServicesareCovered?ArkansasMedicaidMandatoryServices•  HospitalServices–Inpa5entandOutpa5ent

•  PhysicianServices

•  LaboratoryandX-Ray

•  ChildHealthServicesEarlyandPeriodicScreening,DiagnosisandTreatment(Under21)

•  RuralHealthClinic

•  NursePrac55oner

•  HomeHealthServices

•  FederallyQualifiedHealthCenters

•  FamilyPlanningServicesandSupplies

•  Cer5fiedNurseMidwifeServices15

Page 16: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

CoveredServicesContinuedOp=onalServicesThereare38op5onalservices

•  Includingbehavioral,developmental,homeandcommunity-basedservicesforthecoveredpopula5on

Examplesinclude:DDTCS/CHMS,OT,PTorSpeechTherapy

•  Includingspecifictypesofproviders,medicalsuppliesandequipment

Examplesinclude:podiatrists,chiropractors,prescrip5ondrugs,audiologists,privatedutynurses,ordurablemedicalequipment 16

Page 17: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

WhichServicesareExcluded?•  Nonemergencymedicaltransporta5on•  Dentalbenefits•  School-basedservicesprovidedbyschoolemployees

•  Skillednursingfacilityservices•  Assistedlivingfacilityservices•  Humandevelopmentcenterservices

•  Waiverservicesprovidedtoadultswithphysicaldisabili5esthroughtheARChoicesinHomecareprogramortheARIndependentChoicesprogram

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Page 18: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

WhattypeofproviderswilljoinaPASSENetwork?•  Alltypes.•  ArkansasMedicaidhasmorethan47,000enrolledprovidersincluding:•  Over9,600physicians•  Nearly3,300occupa5onal,physical,andspeechtherapyserviceproviders

•  Morethan1,300aaendantcareproviders

•  Over900pharmacies

•  Morethan450hospitals

•  APASSEWILLNEEDALLOFTHESETYPESOFPROVIDERSANDMORE 18

Page 19: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

Asaprovider,whataremyoptionsforparticipationinaPASSE?

1.Themajorityofproviderswill simply joinaPASSEasapar=cipa=ngprovider in thePASSEnetworkofproviders.Just as in becoming a par=cipa=ng provider for aninsurancecompany, theseproviderswill agree tobepaidto deliver a service to a client/pa=ent under the rulesestablishedbythePASSE.2.SomeprovidersmayjoinaPASSEunderasharedsavingsfinancial arrangement. This higher level of commitmentmightincludereceivingvalue-basedincen=vepaymentsorsharedsavingsbonusesaswellasbeingpaidtoprovideadirectservice.3. A small number of providerswill help form the PASSEitself as equityowners in thePASSE. APASSEmayofferdifferentclasses(shares)ofequity.

THEDECISIONASTOHOWYOUWILLPARTICIPATEISUPTOYOU 19

Page 20: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

AmIlimitedtothenumberofPASSEnetworksinwhichIcanparticipate?

No.

Muchlikeinsurancecompaniesdevelopnetworks,eachPASSEwilldevelopitsnetworksofprovidersaswell.

AproviderwilllikelywanttobeanetworkproviderinallPASSEstoensurethatthereisacon5nuumofcoverageforthebeneficiariesthatitserves.

APASSEwillberequiredoperateonastatewidebasisandtomeetfederalandstatenetworkadequacystandards.ThereforeeachPASSEwillneedawideanddeeppoolofproviders.

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Page 21: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

CanIbeexcludedasaNetworkProvider?•  No.TheArkansasAnyWillingProviderprotec5onswillapplytothePASSE.

•  IftheprovideriswillingtoacceptthetermsofthePASSE,andisaqualifiedlicensedorcer5fiedproviderofservices,theprovidercannotbeexcludedfrompar5cipa5oninthePASSEnetworkofproviders.

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Page 22: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

ShouldIInvestinaPASSE?•  Inves5nginaPASSEasanequityownerisen5relyyourdecision.

•  APASSEisaprivatebusinessventure.Areturnoninvestmentisnotguaranteedbyanygovernmentagency.

•  DHSdoesnotrequireyoutoinvestinaPASSEinordertojoinaPASSE’sprovidernetwork.

•  IfaPASSErequiresyoutoinvestinordertojoinitsnetwork,youmaywishtoconsiderotherPASSEswhichdonot.Howmuchriskyouarewillingtotakeisuptoyou.

•  TheequityinterestofaproviderinaPASSEisnotafactorintheDHSaaribu5onmethodology.

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Page 23: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

AmIRequiredtoJoinaPASSEExclusively?•  No.Nothinginthestatuteorregula5onsrequiresyoutoofferyourservicesexclusivelytoasinglePASSE.

•  Exclusivityisabusinessdecisionforyoutomake.

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Page 24: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

WheredoIsubmitmyclaimsforpayment?•  Fortheremainderof2017andcalendaryear2018,youwillsubmitallclaimsthroughDHSjustasyoudotoday.

•  In2019,asthePASSEassumesfullrisk,claimsforTierIIandTierIIIclientswillbesubmiaedtothePASSEforpayment.ForTierIbeneficiarieswhodonotopttojoinaPASSE,youwillcon5nuesubmiqngclaimstoDHS.

•  Beginningin2019,thePASSEwillnolongerbe5edtotheFFSratesorservices;therefore,youwillnego5ateyourratesforservicesprovidedtotheTierIIandTierIIIbeneficiarieswiththePASSE.ThiswillofferanumberofbenefitstoproviderswhowillnolongerbeconfinedtoMedicaidFFSrules.

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Page 25: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

StatusofPASSEApplicantsasof10/24/17•  TobecomelicensedbyAID,anen5tymustmeetthefinancialrequirements

underAct775anddemonstratetheabilitytoestablishanadequatemedicalservicedeliverynetwork.

•  Threeorganiza5onshavebeenlicensedbyAID:•  ArkansasAdvancedCare•  ArkansasTotalCare•  Empower

•  OtherPASSEapplicantshavetheopportunitytoupdatetheirprovidernetworkseverymonthinordertodemonstratenetworkadequacy.

•  Upda5ngprovidernetworksserves2purposes—firsttodeterminenetworkadequacyinordertoobtainalicensefromAID.

•  Second,onceaPASSEislicensed,theprovidernetworkwillbeusedtomatchaclienttohis/herproviderstodeterminewhetherthereisastrongrela5onshipbetweenaMedicaidbeneficiaryandproviders.DHSwillthen“aaribute”thememberstoeachlicensedPASSE.TheDHSaaribu5onmethodologyisweightedtowardDDandBHspecialtyproviders.

•  IfaMedicaidbeneficiaryisnotsa5sfiedwiththePASSE,he/shemayswitchtoanotherPASSEwithin90days.

•  EachPASSEmustcon5nuouslymaintainanadequatenetworkofalltypesofproviders.

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Page 26: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

LicensedPASSEs•  Contactinforma5on:•  ArkansasAdvancedCare

•  USABLEHMOInc.•  [email protected]•  320WCapitolAve,Ste.211LialeRock,AR72201

•  ArkansasTotalCare •  ARHealthandWellnessHealthPlan•  [email protected]•  1AlliedDrive,Ste.2520LialeRock,AR72202

•  Empower•  BeaconHealthOp5onsInc.•  [email protected]•  400W.CapitolSuite1711LialeRock,AR72201

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Page 27: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

PASSEApplicants•  ArkansasProviderCoali5on

•  AmerigroupPartnershipPlanLLC

•  ShaneSpoas [email protected]

•  1010WThirdStreetLialeRock,AR72201

•  ForevercARe•  GatewayHealthplan•  [email protected]

•  444LibertyAve,Ste.2100Piasburgh,PA15222-1222

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Page 28: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

PASSEApplicantsLicensureTimeline•  Thereisno“final”deadlineforaPASSEtobecomelicensedinstatefiscalyear2018.

•  However,DHSwillaaributeMedicaidbeneficiariesonlytolicensedPASSEs.

•  Approximatelyone-thirdofthecurrentbeneficiarieswillbeaaributedbasedonprovidernetworkssubmiaedbyJanuary15,2018.

•  LicensedPASSEswillberesponsibleforcarecoordina5onofitsmembersbeginningFebruary1,2018.

•  Approximately60percentofthecurrentbeneficiarieswillbeaaributedbasedonprovidernetworkssubmiaedbyMarch15,2018.

•  BeginningApril1,2018eachPASSEmustbepreparedtodemonstrateitsreadiness“forprovisionofhealthcareservices…”whichwillbebasedonitsnetworkofproviderswhichareenrolledasMedicaidproviders.

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Page 29: Arkansas Organized Care Model 10, 2017 · What is a PASSE? • The Provider-Led Arkansas Shared Savings En5ty (PASSE) is a new model of organized care created by Act 775 of 2017

Questions?ContactInformation•  PaulaStone•  [email protected]

•  501-686-9489

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