OPPORTUNITIES AND CHALLENGES OF THE LIBRARY

IN AN INTEGRATIVE LEARNING ENVIRONMENT AT PETRA CHRISTIAN UNIVERSITY

Arlinah imam rahardjo

Introduction to Human Information Behavior

4 December 2001

AGENDA Background : Indonesia The Needs & Challenges of Indonesian Higher

Education Petra Christian University & its Concerns PCU Integrative Learning Environment Strategy on Building ILE at PCU PCU Ongoing Programs PCU IT-Based Programs Facts & Data Problems Opportunities and Challenges of PCU Library

BACKGROUND - Indonesia

Islands : 17.000 population of Indonesia: 270 million Language : Indonesia > 300 ethnic group/languages Higher Education : Public : 51 ; Private: 1300 High School Students : < 50 % continue to HE the needs & challenges : cont...

THE NEEDS & CHALLENGES OF INDONESIAN HE

globalization

Economic crisis

Reduced fundinglimited resourcesLow enrollments

> Demand on Quality international standardglobal valuescompetitionlife-long learning

diversity

RelevanceAcad. AtmInt. MngSustainabilityEfficiencyLeadership

Strategic Issues

Some Strategic Issues

Low quality of incoming students mismatch qualifications with the needs of industries

( SS & Edu: 73 % ; Eng & Tech: 15 % ; Nat Sci: 12 % ) inflexibility of management system/curriculum inefficiency of the HE system lack of trust in the community needs on adopting international standards needs on linkages with industry needs on international partnership to improve

quality

PETRA CHRISTIAN UNIVERSITY

& ITS CONCERNS located in Surabaya - Java, Indonesia

private, Chinese and Christian majority established in 1961 1 Grad, 6 undergrad. (15 Study Programs), 3 Non

degree 10.000 students Vision: Christian values & commitment to quality the needs & challenge : 5 year planning

( 1999/2000 - 2003/2004) : A Caring & Global University

CORRELATION BETWEEN INDONESIAN HIGHER EDUCATION’ S &

PCU’S NEEDS AND CHALLENGES

EFF-EFF

caring

excellence

global

IT-based

Eff & eff

RelevanceAcad. AtmInt. MngSustainabilityEfficiencyLeadership

Vision& mission

Integrative Learning Environment

RAISE

PCU Strategic Planning and Program

Integrative Learning

Environment

Face-to face

Web-based

Problem

- non verbal communication (gesture, face, attitude, enthusiasm, mood)- personal/affective connection, role model- physical experience of place and people- instant feedback

PCU INTEGRATIVE LEARNING ENVIRONMENT

- Collaboration- shared resources - more access to resources- extended discussion- cross-cultural experiences- flexible schedule- capturing knowledge

- Self-published- By-products + non traditional students

+outreach programs +extension program +transnational education

institutionalCurriculum & Instructional design

Ethical issues

technology Student services

PCU Integrative Learning

Environment

STRATEGY ON BUILDING ILE AT PCU

socialization management

Learning

Resources

PCU ON-GOING PROGRAMS

Student Centered Learning Approach Teaching Excellence Circle Billigualism ( English Learning Center ->

English Medium Instruction) Partnership with International Universities Library Friends Club IT-based Programs

PCU IT-BASED PROGRAMS Spektra (PCU Integrated Library System)

non web: 1991http://dewey.petra.ac.id - 2001- digital special collection ( surabaya, thesis)

PetraNet ( campus-wide network with internet access) http://www.petra.ac.id - 1995

- individual online courses :13 - campus-wide millis - emails for all staff and students

ASIT ( Student Academic Record System) http://genesis.petra.ac.id/asit/ - 1997

MitraNet ( Internet Service Provider with thevision on creating a learning community)http://www.mitra.net.id - 1997

cont...

cont...

PCU IT-BASED PROGRAMS cont..

InCU-VL ( resource sharing programs among Christian university libraries in Indonesia) : http://incuvl.petra.ac.id - 1997

- 13 -> 17members - union catalog, milis - features : interactivity, local contents

Student Portfolio ( History of Students’ process of learning) http://genesis.petra.ac.id/portfolio - 2001

YES ( orientation program for new entrants-candidates) http://yes.petra.ac.id - 2001

Facts & Data : internet use Use of PetraNet 98/99 99/00 00/01

Criticism 80 135 70praise 157 206 76information search 278 235 167giving information 227 136 82email search 48 21 12question on how 65 175 268 to use internetothers 400 656 635

The Use of New Spektra ( Web-based online Catalog)

Hits Files Pages VisitNov 2001 13249 3649 4756 58Oct 2001 13229 3454 4287 67Sep 2001 10878 3830 4296 61

Facts & Data: library use

96/97 97/98 98/99 99/00 00/01Library visits(daily) 1164 1605 1459 1340 949Borrower ( daily) 134 131 174 152 176Books borrowed (daily) 208 281 278 244 275Reference questions( yearly)

964 840 1099 1292 1623

Articles request (yearly) 90 50 20 16 19Letters to visit otherlibrary ( yearly)

287 275 255 328 247

Internet search (yearly) 44 27 64 110 104Internet browsing in thelibrary ( yearly)

164 603 376 153 349

Email use in the library( yearly)

379 253 110

Blue : increasingRed : decreasing

Growth: Internet Penetration in Asia Pacific

Current UsageJuly 97-June 98

Current UsageJuly 98-June 99

Singapore 24% 32%

New Zealand 23% 34%

Australia 19% 29%

Hong Kong 12% 16%

Taiwan 11% 14%

Malaysia (Peninsular)

5% 8%

Philippines (Metro Manila)

2% 8 %(Jan-Dec98)

China (Beijing, Shanghai, Guangzhou)

2% 7%

Indonesia (Jakarta + 10 cities)

1% 3%

Thailand 1% 2%

Source: ACNielsen eRatings.com

Copyright ©1995-2001 ACNielsen. All rights reserved.

Adult Youngsters-TeenagersInternal Factors(curiosity), whichtriggered by: Newspaper Friends

Internal Factors (curiosity), whichtriggered by: Friends Printed Media Family Members Internet facilities provided by the

campus

First experiencewith Internet

External Factors(outside pressure),which is: Professional

demand

External Factors (outside pressure),which are: Academic demand Social demand

Business Interest,mostly for: Establishing

relationship withoverseas partners

File exchange

Personal Interest, mostly for: Chatting Free stuff Surfing Internet sites

Behavior inusing Internet

Family Interest, whichis: Communicating

with familymembers / relatives

Family Interest, which is: Communicating with family members

/ relatives

Research on MitraNet : 1997/1998

Must be created bydesign, which arethrough: Partnership Sustaining

atmosphere Direct meetings Reward

Must be created by design, which arethrough: Partnership Sustaining atmosphere Direct meetings

Response on thevision ofLearningCommunity

To let it grow naturally, efforts needed tobe done are: Adding members Providing facilities

Cultural Factor Accustomed to be

inactively involvedin the learningprocess

Cultural Factor Accustomed to be inactively involved

in the learning process

Difficulties increatingLearningCommunitythrough theInternet Reward system is

thought to be the rightsolution for the aboveproblem.

Lack of self esteem for contributing in thecommunity

Cont...

STUDENTS- passive, shy, paternalistic, oral culture- text-book oriented, low information use- limited English skills- limited computer/internet access

FACULTY/TEACHING METHOD- Teacher-centered- limited IT & IS skills- limited English skills

INFRASTRUCTURE- low bandwidth (u-64; d-128)- limited computer (1:27)- limited resources (library materials)

PROBLEM

students

Learning process

Web-based learning environment

St. services faculty Comp.center libraryDesigning, providing, facilitating, negotiating, mediating, connecting, managing knowledge, teaching, consulting, marketing, maintaining

Insruct. designteaching/facilitatingmentoring/research

Teaching, consulting

Same as web-based,human touch ( talking,making friends)

OPPORTUNITIES & CHALLENGES OF PCU LIBRARY

When there are almost no stops for spreading the words.When there are also almost no limits in craving for the words,

then a new home is in great needs for housing the words,while it is also accommodating more access to the words.

When there is no such word as enough.When there are also unbearable feelings to stand on its own,

then a partnership is a promise of not being alone,while it is also sharing more supports to the world.

When there seems to have little humanity in high technology.when luxury and sophistication seem unreachable,

then a high-touch is still lingering around,while it is also reaching out to every corner of the world.

New homes, new roles, new media,yet the same spirit of an old home of printing is still there,

cares and humanity.sharing and serving.

by: a.i.r

FUTURE KEY ROLE OF THE LIBRARY : PARTNERSHIP