arsonists or firefighters? affectiveness in agile software development
TRANSCRIPT
Arsonists or Firefighters? Affectiveness in Agile
Software DevelopmentMarco Ortu
Giuseppe DestefanisSteve CounsellStephen SwiftRoberto Tonelli
Michele Marchesi
@GiuseppeDes
Software Development: Do Good Manners Matter?
Software developers are humans!
Politeness is linked with
higher productivity
Issue report
2nd comment
1st comment
5th comment
4th comment
3rd comment
Do developers change behaviour in the context of impolite/negative comments?
What is the probability of shifting from comments holding positive emotions to comments holding negative emotion?
Issue report
2nd comment
1st comment
5th comment
4th comment
3rd comment
Polite
Neutral
Impolite
Impolite
Polite
[P,N,I,I,P]Repeat for
all the issues in the corpus
More than 500K comments
Polite Neutral
Impolite
Polite
Neutral
Impolite
0.07
Positive
Neutral
Negative
