Arthur Jefferson1930 S. Avers Ave Chicago, Illinois, 60623 (773) 425-1797 jeffersonarthur@yahoo.com

PERSONAL PROFILEI am a high performing, strategic thinking professional with over 4 years of experience in employee leadership development and team effectiveness, consulting to all organizational levels. I am experienced in recruitment and hiring, defining job roles, and assessing skills and qualifications in evaluating employee and job candidates. I am self-motivated and skilled at building management relationships with an uncanny ability to prioritize successful end production requirements in diverse and high pressured environments.

EDUCATION

Monmouth College – Monmouth, ILBachelor of Arts in Business Administration May 12, 20133.01 GPA

Concordia University- River Forest, IL Masters of Business/Sports Administration Fall 20173.91 GPA

Highlights

Highly proficient in Microsoft Office Provided highly effective talent assessment Excellent interpersonal and coaching skills Conducted excellent phone communication Recruited and screened employees

Mentored and counseled youth (5-18) Interviewed prospective employees Taught the fundamentals of various sports Excellent problem solver Trained youth in health and exercising

EXPERIENCE

Sales/Operations Advisor May 2016-PresentDriveTime, Lombard, Illinois Established the 65 outbound calls per day minimum, and the dealership in outbound calls. Solved problems and answered questions about Drivetime in an efficient manner. Created an application hand off system, which decreased customer car buying time in the dealership. Led the dealership in underwriting efficiency for potential car buyers. Built strong relationships with customers and vendors. Scheduled appointments, set schedules for the month, and maintained records and information. Processed down payments, titles, loan documents, and credit applications. Organized paperwork and adapted to daily work situations, which made the operate more efficiently.

Baseball CoachGarfield Park Little League, Chicago, Illinois June 2009-Present Coached youth (8-14) to multiple winning seasons. Taught the core fundamentals and advanced techniques of the game to the kids. Orchestrated and led drill to improve skill. Implemented team bonding activities and motivated player to do their best. Served as a mentor and asset to kid. Developed a number of players until they reached high school.

Assistant ManagerEnterprise Rent-a-Car, Chicago, Illinois May 2013 –May 2016 Second in command - responsible for all operations of the branch including: A/R A/P, hiring, training, enforcing all company rules and regulations,

and managing a team of four employees Performed continuous customer/market research to identify opportunities on unmet market needs Developed and executed daily plans on how to surpass last year's monthly and annual fiscal numbers, exceeded underwriting corporate expectations 2 of

2 years. Training: Responsible for developing new employee skills, resulting in greater employee retention, demonstrated creativity, coaching employee

communication and presentation skills. Managed all employee scheduling, vacation time, PTO, and timekeeping for payroll Served as point of contact for local business partner accounts (CarMax, Ford, Nissan etc.) Initiated professional development planning conferences (PDP), employee performance reviews, counseling, and training sessions.

Maintenance/Chef Assistant Art Institute of Chicago/ Terzo Piano, Chicago, Illinois June 2011 -August 2011 Assisted in the preparation of innovative themes for presentation of the dishes. Directed the planning and execution of corporate events (meetings, fundraising, etc.) for corporate

clients. Served as primary point of contact for all vendors.Planet Fitness RepresentativePlanet Fitness, Cicero, Illinois June 2011- August 2011 Liaison for members and prospective members. Led the region with signing a 100 plus members for membership.

Trained Planet Fitness members and developed workout plans. Performed HR duties and organized and filed paperwork.

Youth LeaderAfter School Matters, Chicago, Illinois June 2008 – August 2008 Organized games and social activities. Structured and scheduled 3 on 3 basketball tournaments. Instructed the youth on baseball and basketball activities. Formed and participated in community-based youth leadership group. Planned and lead educational activities, lessons and fundraising. Incorporated parents and guardians into educational events. Recruited youth into development programs. Co-directed the children's gospel choir and instructed children on the notes and chords on the keyboard.

Accomplishments Devised a successful plan for recovering old business accounts, resulting in 10% income growth for the branch. Implemented steps on how to assure invoices were accounted for and paid by business accounts by the end

of each month. Top 5 salesmen in region for 10 months’ straight Top half in region for completing administrative tasks with fewest errors. 100% of my recruits interviewed and screened were promoted in 8-12 months and among top half in sales. Assisted new employees with onboarding process Finished first in successful employee recruitment referrals to area manager. Excelled in sales, top 5 in car sales every month, in dealership.

Skills Conducted accounts Payable/Receivables Provided coaching/team leadership in business and sports management Customer Service Underwriting Proficient in Microsoft Offices: Excel spreadsheets Designed weekly schedules\Payroll Recruiting/Human Resources Marketing/Account Management Conducted performance reviews Implemented employee development (PDM's)

ACTIVITIES AND ACHIEVEMENTS

Varsity Baseball and Basketball at Monmouth College Top Enterprise Rent-a-car salesman for 10 straight months (July 2013 – May 2014) Volunteer with First Round Baseball Academy

References furnished upon request