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6 QUESTIONS TO ASK WHEN LOOKING FOR A PAYMENTS PARTNER

4. How reliable is your processing? A credit card processing outage has a negative effect on both you and your customers, so it’s very important to find out a provider’s uptime history. Worldpay from FIS is known in the industry for our high reliability. In addition to redundant servers to reduce the risk of downtime, we have solutions in place to help our customers continue operating if a network outage does occur.

5. What type of merchant onboarding and ongoing support do you provide?The easier it is to board and support your customers, the easier it is to grow your portfolio. Some payment providers do all the work for you. Others leave it all up to you. Also, what works in another industry won’t necessarily work in healthcare. With extensive experience in healthcare payments, Worldpay from FIS works directly with our partners on a customized onboarding and support plan.

6. How can you help support the growth of my business and my customers? Only you really know what’s best for your business, but it doesn’t hurt to have an experienced partner to help guide the way – especially in a specialized area like payments. At Worldpay from FIS, you get a healthcare-vertical focused team dedicated to helping you meet challenges and harness opportunities that grow your business and your customers’ practices.

To learn more about what to look for in a payments partner, download our eBook.

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Choosing a payments company to partner with is an important decision that affects both you and your customers in the healthcare industry. You need a provider with solutions that add value and help differentiate your software. Your customers need a provider that helps them ease the pain points of payment collection and disbursement. With all the available options, how do you know if Worldpay from FIS is right for you and your customers? Here are six questions to ask all the payments companies you are considering, including us.

1. What type of payments security do you provide?Healthcare is one of the most sensitive industries in terms of consumer data, and a common target for hackers. With so much involved in a single payment, security is of utmost importance. From PCI compliance to chargeback prevention and mitigation, Worldpay from FIS offers comprehensive solutions that cover all aspects of fraud, security and risk.

2. What ongoing technology innovations do you offer? Today’s payment solutions may not be applicable in a year, much less five years. Technology is constantly evolving and where you don’t keep pace, your competitors will. When you partner with Worldpay from FIS, you benefit from our expansive resources and expertise. We are continually improving and innovating our technology to keep your solution relevant in a changing marketplace.

3. Do you offer flexible integrations and dedicated support?While it’s important to choose a partner that offers healthcare-specific payment integration options, it’s just as important to make sure these options are flexible and fully supported. Worldpay from FIS offers open technology specific to the healthcare industry. We support the entire integration process with API documentation, SDKs, sample code and more.