article on 10 steps to improve entrepreneurship education
TRANSCRIPT
Ten Steps to Improve Entrepreneurship Education
By Bill Aulet (Managing Director, MIT Entrepreneurship Center & Senior Lecturer, MIT Sloan School of Management) & Fiona Murray (Sarofin Family Career Development Professor, MIT
Sloan School of Management & Associate Director, MIT Entrepreneurship Center)
(Article/ Short White Paper)
Entrepreneurs and educators agree on two fundamental points. The first is so obvious that it hardly bears repeating but let’s restate it anyway – entrepreneurship is very, very important. Entrepreneurs are the critical driver of job creation and economic prosperity. The second is equally important and often left unspoken and that is that academic institutions can and should play a more central role in improving the quality and quantity of entrepreneurs. While many conversations we have on this topic start by someone asking whether entrepreneurship can be taught, they typically end with an impassioned discussion on how to improve entrepreneurship education in the United States and around the world. Why not learn lessons from successful and failed entrepreneurs and the many entrepreneurial “experiments” they have undertaken? To ignore this wealth of knowledge and expertise, to insist that entrepreneurship is an art learned only through experience is to ignore the potential to develop systematic lessons, to ignore the power of analysis and to fail to apply to tools of social science to a critical part of our economy.
We at MIT are engaged in this process of systematizing the lessons from entrepreneurs around the world especially from those engaged in the sorts of science and technology-‐based entrepreneurship that can lead to high growth and job creation in sectors as diverse as biotechnology and clean energy. Recently, we were asked to think more deeply about what could be done to improve Entrepreneurship Education based not just on our research and our teaching experience at MIT but from what we experienced through our involvement and dialogue with dozens of other institutions providing education experiences for students with entrepreneurial aspirations – whether they hope to start companies on graduation, later in their careers or from inside large corporations.
A group of us at MIT deeply associated with entrepreneurship education, after considerable discussion, have drawn on lessons we have learned at MIT and elsewhere to identify a list of ten suggestions for organizing education and programs in this area at university campuses. While at first, it seems simple, upon further reflection the list of ten points we agreed upon was anything but; it is a mix of the obvious and (we think) the not so obvious. We believe these ten steps, many of them requiring educators to look well beyond the walls of their current classroom, have the potential to build an educational experience that produces many more successful high impact entrepreneurs. At a minimum, by laying out our approach we hope to engage in a meaningful dialogue on what should be done in this area in order to meet the needs of our increasingly sophisticated customers, students at institutions of higher education, and to meet the needs of our economy -‐ job creation and economic prosperity.
1. Make the Case Why Entrepreneurship is Important: High performance organizations aspire to make the world a better place rather than simply to perform a task. Centers of Entrepreneurship Education must do the same. Entrepreneurship is not just another course in the catalogue; it is something that will have high and positive impact on the world we live in. Job creation, economic prosperity and improvement of social welfare are critical goals and entrepreneurship is a catalyst on the path to their accomplishment. Educators must make the case for the importance of entrepreneurship to cities, regions, nations and continents. There are plenty of reports and evidence to support the case – this does not have to be a statement of hope it can be a statement of fact. The Kauffman Foundation has a great deal of data to support the case. Universities around the nation have spun out companies from their labs and created new industries and new jobs – Google, Akami, Biogen, A123 to name a few. At MIT, we conducted our own study released authored by Professor Edward Roberts and PhD Student Charles Eesley, which showed that MIT Alumni are entrepreneurs – they create 200-‐400 new companies each year. Just to put this into perspective, the report calculated that the companies started by MIT Alumni who are still alive and whose the companies still exist, number over twenty-‐five thousand -‐ their combined yearly revenues total almost US$2 trillion which if it were a standalone economy would put it just behind Brazil and neck and neck with Russia. Entrepreneurship, new venture creation and venture growth is what we need to get ensure future prosperity. It is also one important way that we translate the valuable research we do here at institutions of higher learning through our investments in science and engineering to the real world. This message needs to be clearly communicated to all. ACTION: Educators need to gather their facts and make the very compelling case of why entrepreneurship is real, real important. The educator must then work to educate other stakeholders outside the classroom (i.e., proselytize) to achieve the steps below.
2. Tone at the Top: For any organization to succeed especially when it seeks to change, support from the top of the organization is essential. It is no different at institutions of higher learning. Probably the most important person who must believe in the compelling case you develop in Step 1 above, is the President of your college or university. Without their support your impact will be limited. Therefore you must have a plan to win their support and gather the necessary resources to build the Entrepreneurial Education platform you need. The university president does not have to be an entrepreneur, for example, MIT President Hockfield is not an entrepreneur but she understands the importance of entrepreneurship as an element of the broader educational experience. The leader of the institution does not have to be actively involved but the tone setting that this person does is critical. University leadership may be ambivalent and this can be crippling. In most universities (MIT included) some faculty are openly hostile to entrepreneurship regarding it as a corruption of the pure mission of their institution of higher learning –something unteachable or a set of stories that don’t match the rigorous traditional discipline-‐based courses. Resolution of this issue, building an evidence-‐based case for the role of entrepreneurship in the economy and for the rigorous lessons we have about entrepreneurship is key. This is an activity that requires faculty and practitioners to work together and can be a complex undertaking but no bottom-‐up curriculum effort will
overcome indifference at the top. ACTION: Educators need to educate the leaders of their institution about the benefits of entrepreneurial education based on real evidence and jointly develop a plan for its role on campus. Outside resources (e.g., alumni, other institutions, Kauffman Foundations) should be used if helpful to help make this case. Real and visible support (e.g., quote for brochures & website, regular briefings, support for cross-‐campus programs, and attendance at events/programs) is essential for meaningful impact to be achieved.
3. What Type of Entrepreneurship? The Need to Collaborate and Focus: Each of our institutions has finite resources and like any entrepreneurial enterprise, we have to be very intelligent about how we deploy them. Entrepreneurship, while very alluring, is an incredibly broad category and has many different areas each of which require a substantially different educational focus. While it is important to experiment with your offerings, you need a strategic goal for your education. For instance at MIT, based on our core strengths, we have chosen to focus our efforts and resources on science and technology enabled innovation-‐based entrepreneurship. While we do not do this to the complete exclusion of brand-‐centric, family, social, franchise, retail, corporate or many other types of entrepreneurship like any business we need to focus and concentrate our resources if we want to produce excellence. Yes all of the varieties of entrepreneurship should be valued and many are vital drivers of job creation, economic prosperity and social welfare. But institutions must determine the best fit for them given their students, their alumni, the region and its economic base and the aspirations of institutions. In this model, the benefits of open and honest dialogue among regional players to collaboratively determine each institution’s focus within the broad area of entrepreneurship become abundantly clear. ACTION: Set up regional workgroups of entrepreneurial educators to discuss collaboration amongst universities what each institution’s primary area of expertise to avoid duplication. Institutions could then concentrate on specific areas to develop deep expertise to benefit their students and the region.
4. Curriculum Road Map Leading to Type and Industry Specialization: Once the institution has decided on the focus of its entrepreneurial education, it must determine the key skills and critical industries of interest. This will guide the educators in developing a curriculum that be cumulative – lessons from course building on one another to provide a deep and enduring educational experience. While entrepreneurship may have the perception of being similar across many fields (and there are common truths and skills), this is not true and become even less so as time progresses. At the base of the curriculum can come a set of general skills (specific to entrepreneurial settings) -‐entrepreneurial strategy, entrepreneurial product marketing, sales & communications, entrepreneurial finance, human resources for small early-‐stage organizations etc.). But, to be productive in the real world, another layer of specialization must be added. It is imperative to provide expertise relevant to your type of entrepreneurship be it social, family, franchise, technology, B2B, B2C, corporate or other. These have different models and second level fundamentals. In addition, to be productive, the student should have industry specific expertise to be successful in areas like software, web, biotech, clean energy,
water, retail to name a few. The world is much more complex and building entrepreneurs – actually teams of entrepreneurs to be more accurate – that have the domain expertise in their specific type of entrepreneurship and their target industry makes them much more effective. Developing a multilevel curriculum that starts with introductory courses but allows the students to advance into courses that offer a deeper dive into specific skills and industries is the formula we use to make our students more successful. ACTION: Educators should develop a multilevel curriculum that starts with introductory courses but allows the students to advance into courses that offer a deeper dive into specific skills and industries. This is a formula to make our students more successful.
5. Combining Academics and Practitioners in the Class Room: The motto of MIT “Mens et Manus” (literally translated meaning mind and hand) is omnipresent in the air at MITand is well summarized by the iconic image of the philosopher and the iron worker standing side by side in the traditional MIT logo. While most universities building entrepreneurial education cannot call upon such a convenient local motive to remind them of the power of combining of academic rigor with the practical application, this is nonetheless critically important. While MIT has championed the use of practitioners in the class room with great results, it is imperative to maintain a proper balance. Academics with social science training in economics, management and sociology who focus on understanding the drivers and consequences of entrepreneurship are critical partners in entrepreneurial education and are in short supply. We greatly value our excellent practitioners and our strong academic instructors. And, when given equal standing in the classroom the students benefit greatly from the dual perspectives. Today, we have plenty of the former and too few of the latter. We have a hard time filling spots we have for academic tenure track professors of entrepreneurship while maintaining our standards of excellence. To fill this void with practitioners is sub-‐optimal. Data is not the plural of anecdotes and while students do like to hear stories, it is our duty to ensure that what the foundations of entrepreneurial education are based on rigorous research not simply anecdotes from famous successful alumni. There are numerous examples of the insights from serious research being brought into the classroom. One is the myth of the singular mercurial entrepreneur creating companies. Research shows that this is not the case, that in fact the larger the team the more likely the odds of success in an innovation-‐based new venture. The factors influencing women to enter entrepreneurship have also been the subject of serious analysis that can be brought to bear in the classroom. There are countless more examples but the point is simple – we need both academics who do rigorous research in this entrepreneurship and practitioners who start, build and fund entrepreneurial companies to create the successful “mens et manus” educational balance we have achieved here at MIT. Towards this end, we need to relook at how we are generating a pipeline of social scientists studying entrepreneurship and integrate them into the educational process. ACTION: Educators should recognize entrepreneurship as a serious field of scholarship and ensure that research is integrated into the curriculum. A dual teaching approach to course development and teaching that combines academics and practitioners should be attained whenever possible and always sought after. To reduce the shortage of good academics in this area, developing a pipeline of entrepreneurship research and people
capable of doing research and ultimately teaching should also be a priority and such a policy should be advocated within the university as well as in the government.
6. Cross Campus Collaboration to Produce Hybrid Vigor: Great entrepreneurship (at least innovation-‐based entrepreneurship) requires new thinking and this arises from heterogeneous teams working in complex environments. Different perspectives on a problem or opportunity must be sought and incorporated. As such it is not surprising that successful entrepreneurial ventures most often have a multidisciplinary team at their core. What does this mean for entrepreneurial education? At MIT our success comes in large part from our ability to create educational experiences for teams of students from the different schools. This is especially true across the schools of engineering, science and management. By bringing together the technologists (a/k/a “geeks”) and the business people (a/k/a “suits”) in a setting that seeks to build mutual respect and mutual understanding -‐-‐ a sort of bilingualness (or at least pigeon) – we better prepare our students to operate effectively in entrepreneurial teams. This is in fact is one of the fundamental roles of the MIT Entrepreneurship Center -‐ to be the connective tissue between these multiple worlds. Entrepreneurship education needs to be seen as cross disciplinary and not just the purview of a single school – otherwise you will end up missing the incredible value of hybrid vigor which historically has been a vital source of new DNA resulting in major successes in this field. ACTION: Courses should be designed and marketed to draw students from many different backgrounds. At least some of the courses should have active projects which require students working together. Entrepreneurship Education should not be seen as the responsibility of one school for one school but rather a cross campus collaborative initiative.
7. Build an Ecosystem of Experiences to Foster and Grow Class Room Developed Skills: A class room does not exist in a vacuum nor does a university exist on its own. The value of an ecosystem is a vital part of the promoting effective entrepreneurial education as demonstrated in the MIT and Kauffman “Entrepreneurial Impact: The Role of MIT” Report. This study shows the enormous leverage gained when education in the class room is put to use immediately and in an interactive way outside the class room directly with the real world. The comprehensive assortment of student clubs, activities, , conferences, internships, alumni organizations and action learning opportunities both make the class room learning real but also motivate the student. This has led to our strategy simply stated as “Educate-‐Nurture-‐Network-‐Celebrate-‐Research” -‐ codified after we realized that what we were doing was much more than educate. The education really comes to life in the extracurricular internships, competitions, conferences and other activities which create the vibrant environment for experimenting with different elements of entrepreneurship and gaining experience applying the lessons learned in the class room. While some of these elements of the ecosystem were developed by faculty many are student driven or have been spurred by ideas and engagement from alumni. ACTION: Educators should design and help develop an ecosystem for entrepreneurship on the campus and within the local community. Investments of time and money should be made to initially
create the ecosystem but students must play a critical part in its evolution and ongoing sustainability.
8. Include an Entrepreneurial Sales Course in the Curriculum: While not wanting to micromanage your curriculum, we believe that it is critical to teach sales as part of an Entrepreneurship Education curriculum. The entire purpose of a business, particularly an entrepreneurial start-‐up with no deep pockets and patient funding source, is to provide value for a group of customers and get paid enough such that the new venture makes money and does so in a sustainable way. We do not spend enough time in Entrepreneurial Education teaching our students how to understand, learn from, listen to and talk to customers and ultimately how to close a deal with them – i.e., separate them from some money – when it comes to the companies with novel products. This is one of the most fundamental skills of an entrepreneur must possess. Perhaps because it is more manus than mens, it has traditionally had little or no place within the university. Today, this is exacerbated by the fact that many of the companies who used to train young people in this skill through extensive in-‐house programs no longer do so. Sales education and training has a poor perception amongst most academics and it is believed to run counter to what academic institutions what to be associated with. But if we ignore this critical skill, we are doing our students a significant disservice to them by not teaching it. When placed in the context of a broad and well-‐designed curriculum, a sales course has an important place and can enable the creation of truly comprehensive entrepreneurship education. ACTION: Teach entrepreneurial sales at university level immediately. Money should be spent to develop a curriculum at a national level and then made available to colleges and universities.
9. Spirit is as Important as Skills: While we strive to provide skills training in the class room that will fully prepare our students to be successful entrepreneurs when the time is right in their careers, we know that undertaking the challenge of an entrepreneurship-‐oriented career is a mindset as well. Since they must do what others have not done before, we must get them comfortable with experimentation which involves failure and most importantly, learning from failure. We must set a tone that is accepting of failure as an integral part of the learning process. As mentioned above in #7 (“Context”), we actively design an ecosystem that provides opportunities for experimentation in the safety of the educational institution with competitions, “laboratories” and simulations. Our range of “Action-‐learning’ entrepreneurial experiences include working on projects to assess the commercial potential of real ideas developed by leading science and engineering faculty, to working on pressing problems of local entrepreneurs as part of an “E(ntrepreneurship) Laboratory”. People who take risks and learn in these settings and in the student run competitions and clubs in an intelligent manner are celebrated with awards, special assignments, public relations articles and exposure through the institutions digital communications platforms (i.e., web site and other social media) in recognition of their efforts, milestones and, maybe even, success. We look to make our entrepreneurs feel like rock stars and encourage entrepreneurial behavior – and part of our larger dynamic and growing community. ACTION: Institutions should allocate money and resources to have an active program to celebrate its students who effectively apply the lessons learned in the class room
whether they succeed or not. Encourage educators to include entrepreneurs who have “failed” once but succeeded later to be included in the course and have them talk frankly about the role of failure and the joys of success.
10. Bias to Action and Practicing What We Preach -‐ Experimentation: Studies have shown that successful innovators and entrepreneurs have a bias to action and are quick to experiment as the most effective form of learning. It is clear that over analysis stifles entrepreneurship and instead organizations would be better off trying small experiments with limited exposure rather than attempting to determine the perfect outcome before they act. So why don’t we apply this to ourselves in Entrepreneurship Education? Eleanor Roosevelt once said, “Do one thing every day that scares you.” With that in mind, each semester we try an educational experiment, modeling the behavior we want to see in our students. We experiment with the market (which students), the technology (the content) and the business model (modes of delivery). This allows us to learn but it can only be a successful way of learning if we can be as rigorous in stopping as we are in starting. These experiments, like the one we launched to explore opportunities in natural gas, can be as challenging as they are exciting but if we until we have all the data about student interest and intellectual content the window of opportunity would have closed. Some of these experiments built on a foundation of a rigorous and well designed curriculum and course roadmap keep us on our toes, make our work exciting and show that we are willing to walk the talk when it comes to experimentation. ACTION: Institutions of higher education set a goal to have one course each year to experiment with a new emerging area or skill – understanding that it will be unlike the other more well defined classes.
Whether you agree or disagree with our perspective, we have succeeded if we have convinced you that entrepreneurship education is a meaningful activity and not an oxymoron. We will have succeeded if you think a little more carefully about how to improve entrepreneurship education. And we will have succeeded if you are inspired to join this conversation with us. Any improvement in this area will have enormous positive impact going forward and while we might debate the details of the ten points above, we can all agree that the imperative to improve education in this area is as essential as it is entrepreneurial.