arts&business brand strategy session
TRANSCRIPT
Arts & BusinessBrand Strategy Session
Strategy SessionJuly 2008
Arts & Business South-EastGatwick Diamond Business Cultural Partnership
Dedicated to:Daniel Pink
Author - A Whole New Mind
Content 1
Brand the Problem
The Chindia Syndrome
The New Cultural Age
Brand Vision
Brand Mission The Short Version
Brand Mission The Long Version
Brand Viewpoint (s)
Brand Issue
Brand the Name
Brand Values
Design
Differentiate by Design
Content 2 Story
The Story Business
Synthesis
Synthesis = Symphony
Empathy
Leadership and Empathy
Simulation
Let the Games Begin
Meaning
The Meaning of Life
Micro-Segments – 1 Micro-Segments – 2 Micro-Segments – 3
Departure Contact
Brand the Problem
Business people tend to be left-brain oriented
Creative people tend to be right-brain oriented
The challenge is to become whole-brain oriented. Here's why...
The Chindia Syndrome in the 21st Century
China: The Factory of the World – dominating manufacturing & production
India: The Back-Office of the World – dominating information technology
Where and how can the Gatwick Diamond compete?...
Welcome to the New Cultural Age
Agricultural AgeFarmers
Industrial AgeFactory Workers
Information AgeKnowledge Workers
Cultural AgeCreative Workers
18th Century 19th Century 20th Century 21st Century
Brand Vision
Poster-child of the Cultural Age, James Dyson, a whole-brainer, outsourced his production and back-office support to 'Chindia' but kept design and innovation in the UK
The Diamond has landed – in the Cultural Age:
Populated by Whole-Brainers
Brand Mission – The Short Version
“To build a runway to take-off from the Information Age to the Cultural Age”
Note: In order to get the message across, the above is a shorter 14-word version of the slightly longer but more
detailed mission statement that follows next...
Brand Mission – The Long Version“To create a dynamic, high quality business and
arts-led cultural partnership, that reflects the creativity of the region, its people and businesses, in a way that enhances the region's reputation as a
great place to do business and enjoy living in.This Partnership aims to be a key creative economic
driver for the towns within the region, and thereby adding to business success.”
Brand Viewpoint (s)
“Tomorrow all businesses will be in the culture business”
“The future will be dominated by a society of creators and empathisers, of pattern recognisers and meaning makers”
Note: Brand viewpoints are designed to provoke conversations with media and target markets
Brand Issue
When Surrey Met Sussex: A Cultural Tale of Two Counties
- Where the people of Surrey face North towards the Capital and the people of Sussex face South towards the Coast
- Could they turn 180° and face each other?
Brand the Organisation Name
Official Long Form
Gatwick Diamond Business Cultural Partnership - GDBCP
New Short Form
S.T.A.G.E:Steering Team for the
Arts & Gatwick Enterprises
Brand Values
Blend left and right brain capabilities to develop whole-brain synergies
Six Value Pairings:1. Function + DESIGN2. Argument + STORY3. Analysis + SYNTHESIS4. Logic + EMPATHY5. Real Time + SIMULATION6. Materialism + MEANING
Design
Design's ultimate purpose is to change the world – for the better – starting with your world
Differentiate by Design
Keep a design notebook
Read design magazines Visit design museums Contrast best and worst
designs
Visit http://www.bamagazine.com/
Story
Story, like design, is becoming a key way for individuals and businesses to differentiate their
products and services in an over-crowded marketplace
The Story Business
Narrative Medicine – Doctors who can both diagnose and interpret a patient's story
Corporate Storytelling – Organising company stories in pursuit of business goals
Corporate Speak vs Storytelling - Persuasion through stories and facts
Visit storytelling festivals
Discover the art of digital storytelling
Read these books: Story: Substance, Style
& Screenwriting by Robert McKee
Beyond Bullet Points by Cliff Atkinson
Synthesis
Synthesis is the ability to see connections between seemingly unrelated fields – to create new
products, services and business models
Synthesis = Symphony Composers and
conductors use symphonic thinking to coral a diverse group of musical notes, instruments and performers to produce a unified and pleasing sound
See relationships between different things
Learn how to draw – see light & shadow, white & negative spaces, solid form & reflections
Keep a log of metaphors – understanding one thing in terms of something else
Empathy
Empathy is the ability to stand in others' shoes, to see with their eyes, and to feel with their hearts
Leadership is about Empathy
“Leadership is about having the ability to relate and to connect with people for the purpose of inspiring and empowering their lives” - Oprah Winfrey
Lawyers need to empathise with their jurors
Nurses need to empathise with their patients
Volunteer for different jobs and challenges
Join your local Am-Dram class
Measure your empathy quotient
Simulation
Simulation - a.k.a. Games - is the literature of the 21st Century
Let the Games Begin... Computer & video
games have become tools for solving problems. Witness: GlucoBoy hooked up to
Nintendo's Game Boy for kids with diabetes
Flight simulators for pilot training
Role-playing games for teaching 'whole-minded' lessons
Join a Comedy Club Dissect jokes Frequent games arcades Visit online game sites: www.gamespot.com www.newsgaming.com www.womengamers.com
Meaning
A transition from material want to meaning want is in progress on an unprecedented scale
The Meaning of Life There's a basic desire to find a
purpose in one's life Businesses must offer
'meaning' as well as 'money' The meaning metaphor is a
'labyrinth' not a 'maze' A maze is a series of confusing
paths and dead ends where you can get lost
A labyrinth is a moving meditation where you can lose yourself because the purpose is the journey itself
Start taking 'spirituality' and 'happiness' seriously
Dedicate your work Visit labyrinths
www.labyrinthos.net
Church Labyrinth
Micro-Segments - 1
Aviation Aircraft: Mobile
Sculpture Airport Terminal: Global
Transient Village Baggage Handling
System: Symphonic Labyrinth
Micro-Segments - 2
Financial Services Pension Planning:
Second-Life Enhancing Banking: Cash-Flow
Magic Investments: Prosperity
Artisanship Savings: Wealth
Alchemy
Micro-Segments - 3
Professional Services Accounting: Creative
Conjuring Litigation: Emphatic
PsychoDrama Management
Consulting: Poetic Orchestration
Departure
Welcome on board......we're about to take off from the Information Age to
the Cultural Age
ContactAlan 'Brand' WilliamsonAward-winning Destination Brand Developer
BrandopiaGatwick House10 Tilgate WayCrawley-by-GatwickRH10 5BW
Email: [email protected]: 07949 969891www.brandopia.typepad.com