ashleys resume (1)
TRANSCRIPT
Ashley N. Marshall2912 13th Street Port Arthur, TX 77642
Mobile: 409-543-3430
Objective: To gain employment with a local company where my previous work skills would be greatly benefited from. I am a highly motivated individual who is interested in meeting new challenges and looking to thrive in a working environment that favors independent thought and minimizes bureaucracy.
Education
Prairie View A&M University, Prairie View, TX August 2005-2006Completed 40 credits towards Bachelors Degree in
Business Management and minor in Accounting.
Willowridge High School, Houston, TX May 2004
Work Experience
Mid County CDJR, Port Arthur, TX Sept 2014- Current Digital Manager
Inventory Pricing Maintain company website Monitoring 3rd Party Sites Monitoring and Maintaining Social Media Sites Assisting in Finance Department
Conn’s Corporate Office, Beaumont, TX July 2010- Feb 2014Collection Agent
Answer incoming customer calls Making a high volume of outbound collection calls Bring all delinquent accounts to a current status Satisfy the customer to the point of shopping at Conn’s again Resolve any customer disputes or problems Meet monthly collection goals
West Corporation, Beaumont, TX July 2009- May 2010
Customer Care Strong customer service Data entry Order processing High call volume environment
Abstract Title, Carrolton, TX December 2007-January 2009Receptionist
Customer Service Strong organization skills Handling high call volume Setting closing appointments Mail processing Data entry Assisted with funding documents
National Health Fund, Dallas, TX January 2006- June 2009Customer Service
Verified medical benefits Setting customer appointments Daily outbound calls to patients Resending EOB
Skills: Proficient in Microsoft Office Suite Knowledgeable about basic office equipment such as multi-line phone system, scanner,
fax, and printer Typing ability of 50 wpm AS400, Doc View, Fi-serve experience, Latitude, Noble System Reynolds and Reynolds Systems Excellent office and phone etiquette
REFERENCES
Bruce Semian Phone Number: 409-434-8248Reference Type: Professional
Geraldine WilliamsPhone Number: 214-906-8438Reference Type: Personal
William Coleman Phone Number: 713-469-1613Reference Type: Professional