aspects of e-collaboration and knowledge...
TRANSCRIPT
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
1
Aspects of e-Collaboration and Knowledge Management
An introduction into cornerpointsof Knowledge Management & e-Collaboration
for Processes, Projects and Documents
Prof. Dr. Ludwig Nastansky
GCC – Groupware Competence CenterUniversity of Paderborn
Paderborn, Germany
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
2
About us: Partner-Network
Network
Center of Competence SCM, CDHK Shanghai
ECMI ZJU / Tsinghua
CDHK/Tongji University, Shanghai
Groupware Competence Center, Germany
IBM Premier Business Partner
PAVONE AG, Germany/UK/USA
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
3
About us: Focus on e-Collaboration Technologies- Some of our projects & case studies …
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
4
The IT-Side Challenges for Knowledge Management:Automatic Operations, Data Mining, Production Management Systems ...
... thee Domain of ERP, examples from SAP Corp.:
Order FulfillmentSales order processingBilling
ProcurementStrategic SourcingPurchase order processingInvoicing
TransportationTransportation planning – Optimize shipments, assign carriers to shipments, and tender shipments to assigned carriers.Transportation executionFreight costing
WarehousingInbound processing and receipt confirmationOutbound processingCross dockingWarehousing and storage managementPhysical inventory
ManufacturingProduction planning and detailed schedulingManufacturing operations
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
5
The IT-Side Challenges for Knowledge Management: The Domain of e-Collaboration Solutions... is the Focus of this Presentation:
Making people…more productive…in the context of what they do…every day
This poses a complete different challenge on the IT-side as opposed to designing and running IT systems for optimized operations in existing supply chains
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
6
IT Features, Systems, Platforms, Solutions:SCM-Operations vs. SCM-Collaboration
Ref. 2 SMT IBM
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
7
People Oriented IT
Enable Innovation through CollaborationKnowledge Sharing; Unified Communications; Cross Functional; Global; Virtual Communities
Extend Collaboration Outside of Existing Teams“95% of information accessed by 2 people at most .. an incredible waste of time & effort”
Get Closer to Customers, Partners, SuppliersRelationships; Multiple Channels; Understanding; Consistency; Relevance; Trust; Empowerment
Build Compliance into all Business Processes & IT SystemsStructural; Pervasive; Record; Archive; Retention; Discovery; Identity; Mobility; Business Critical
Act Globally as One Company, React Locally to Local Needs“We must protect people from themselves & prevent them from accidentally carrying out illegal actions”
Unlock Human CapitalCompetitive Advantage; Skills; Inspire; Natural; On Demand; Knowledge Network; Virtual Workplace
People are the Most Valuable Asset an Organisation Has„Technology should be so simple it is not perceived as technology”
Ref. 2 SMT IBM
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
8
(Virtual) Organization
Ref. 2 SMT IBM
The people view
The organization view
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
9
Improving Productivity on the Front-end and Back-end Sides
Ref. 2 SMT IBM
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
10
Web 2.0 – e-Collaboration & knowledge sharing
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
11
Supporting Real-time Workplaces
Ref. 2 SMT IBM
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
12
Enduser e-Collaboration Frontends
Ref. 2 SMT IBM
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
13
Real-time IT for e-Collaboration is much more than Instant Messaging
Ref. 2 SMT IBM
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
14
Document Management is Core-Issue in SCM Collaboration
Ref. 2 SMT IBM
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
15
Virtual Organization:The Static Building Blocks
Building and Mantaining a Reliable Org-Structure
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
16
Virtual Organization:The Static Building Blocks
Building and Managing the Ever Changing Project Teams
PAVONE Organization Modeler
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
17
Virtual Organization:Managing Processes and Projects
Project Portfolio Risk ReportsProject Gantt Charts
Project Milestones and Reporting
Contextual Project Documentation
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
18
Composite Applications
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
19
Composite Applications
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
20
Avtivity Management
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
21
Activity Management
Old Paper Office
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
22
Avtivity Management
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
23
Avtivity Management
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
24
Avtivity Management
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
25
Avtivity Management
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
26
Case Study #1:Heitkamp & Thumann GroupComponent Specification Management
Component types: Battery Components
Waterbury, CT
Heerlen, Netherlands
Marsberg, Germany
Tokyo
Hong KongDongguan,
China
Singapore
Beijing, China
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
27
Challenges
• Business Process Design:Component Specification Management /Optimization of Sampling Process
New Product Development: Specimen, Qualification, Development
International – location independant – secured accessFlexible process, central administration and control
• Interfaces to classical office-products (e.g. MS Excel)• Future oriented technology and stable platform
Features:• Development of an electronic version of complex
„Project Tracking Sheet“Electronic messages about due dates, automatic reporting about progress and dates (MS Excel)Usable in mobile environments (laptop)High demands on confidentiality, based on user roles, factories, and project consequencesHigh demands on security with authentication, encryption of databases, documents and encrypted data transmission
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
28
Realization PTS
PTS – Electronic Project Tracking Sheet
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
29
• Standardised, globally applicable process for sampling orders
• Transparent, global project-reporting and project-control
• Faster & better coordination with available actual capacities
• Status and performance potential are more transparent
• Configurable workflow, which can be easily adapted to actual project necessities
Business VALUE ADD ...
• „The system sets free the necessary time resources and delivers the transparency, to handle the process in a highly competitive manner.“
• „The comprehensive organization and management of all relevant data allows us, to analyse our current performance for further future optimization of the Sampling Process“.
Results PTS
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
30
Case Study #2:Phoenix Contact - Electronic Project Office
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
31
Challenges
• Business Process Design:New product development and continuous improvement of existing products
International – location independant – secured accessFlexible tooling, central administration and control
• Bi-directional interfaces to classical office-products (e.g. MS Office & Excel)
• Fully automized interface to Resource and Time Tracking System
Features:Development of of a complex electronic „Project Folder“ in an integrated Electronic Office environment: spanning idea creation, operational realization and project finalizationElectronic messages about pending tasks and reminders for overdue tasksCentral instrument for project control and communication for the whole dispersed project teamCentral archive for all project information and task dispatching
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
32
Realization EPO #1
EPO – Electronic Project Office
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
33
Realization EPO #2
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
34
• Standardised project planning with global coordination
• Transparent, global project-reporting and project-control
• Faster & better information for all projects and teams
• Status and performance potential are more transparent
• Configurable business process adaption, which can be easily adapted to actual project necessities of business units
Business VALUE ADD ...• „EPO coordination helps us to minimize uncertainty in a highly
unforeseeable global environment.“• „Worldwide collaboration with EPO enables us to succesfully execute
the complex angineering and governing demands for sourcing on a global scale“.
Results
Prof. Dr. Ludwig NastanskyDr. Pei Wang-Nastansky
About us
1. IT- e-Collaboration & Knowledge Managmt.
2. Web 2.0 Aspects of e-Collaboration
3. Case study #1: Optimize global Sampling Process
4. Case study #2: Electronic Project & Process Office
References - Q&A
35
Q&A
[email protected]@[email protected]@notes.upb.de
GCC – Groupware CoCGCC – Groupware CoCUniversity of PaderbornUniversity of Paderbornhttp://gcc.upb.dehttp://gcc.upb.de
PAVONE AGPAVONE AGTechnologiepark 9Technologiepark 933100 Paderborn33100 Paderbornhttp://www.pavone.comhttp://www.pavone.com
ReferencesPAVONE AG: SCM Solutions. Paderborn 2008(http://www.pavone.com)(SMR IBM) IBM Software Group: Stuart McRae, Concepts and Technologies for eCollaboration. E-Collaboration Forum 2006(http://gcc.upb.de/K-Pool/e-Collaboration-Forum-2006-SMR)(AF ITC) Seib ITC: Andreas Fersch: EPLASS: THSRC - Taiwan High Speed Rail Project Lot C250(http://gcc.upb.de/K-Pool/EPLASS_Taiwan)GCC – Groupware Competence Center(http://GCC.upb.de)