aspen infoplus.21 mobile v7.3

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Release Notes Aspen InfoPlus.21 Mobile V7.3

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Page 1: Aspen InfoPlus.21 Mobile V7.3

Release Notes

Aspen InfoPlus.21 Mobile V7.3

Page 2: Aspen InfoPlus.21 Mobile V7.3

Version Number: V7.3February 2011

Copyright (c) 2011 by Aspen Technology, Inc. All rights reserved.

Aspen Data source Architecture, Aspen InfoPlus.21, Aspen InfoPlus.21 Mobile, Aspen Process Data, Aspen ProcessData Add-in, the aspen leaf logo and Enterprise Optimization are trademarks or registered trademarks of AspenTechnology, Inc., Cambridge, MA.

All other brand and product names are trademarks or registered trademarks of their respective companies.

This document is intended as a guide to using AspenTech's software. This documentation contains AspenTechproprietary and confidential information and may not be disclosed, used, or copied without the prior consent ofAspenTech or as set forth in the applicable license agreement. Users are solely responsible for the proper use ofthe software and the application of the results obtained.

Although AspenTech has tested the software and reviewed the documentation, the sole warranty for the softwaremay be found in the applicable license agreement between AspenTech and the user. ASPENTECH MAKES NOWARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS DOCUMENTATION,ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

Aspen Technology, Inc.200 Wheeler RoadBurlington, MA 01803-5501USAPhone: (1) (781) 221-6400Toll Free: (888) 996-7100URL: http://www.aspentech.com

Page 3: Aspen InfoPlus.21 Mobile V7.3

Aspen InfoPlus.21 Mobile V7.3 Release Notes iii

Contents

About these Release Notes......................................................................................1

General Information .........................................................................................1Related Documentation.....................................................................................1

Known Issues..........................................................................................................2

Page 4: Aspen InfoPlus.21 Mobile V7.3

iv Aspen IP.21 Mobile V7.3 Release Notes

Page 5: Aspen InfoPlus.21 Mobile V7.3

Aspen InfoPlus.21 Mobile V7.3 Release Notes 1

About these Release Notes

These Release Notes describe the initial release of Aspen InfoPlus.21 MobileV7.3. This document includes:

Known issues

General InformationThe Aspen InfoPlus.21 Mobile application allows users to monitor theperformance of their area of responsibility through browsing and settingcustomized alerts. The product presents an aggregate view of performancedata so users see the big picture before drilling down to the tags and KPIsthat are most important to them. Detailed information on each configuredrecord type provides the current state, while historical information is availablethrough a trend view.

The information that the users can access is controlled by customer-designeduser roles, such as Reliability Technician, Process Engineer, Plant Manager,Supervisor, and Operator. Data can be associated with various permissionlevels, allowing different users to view different sets of data according to theirrole.

Related DocumentationIn addition to these Release Notes, AspenTech provides the followingdocumentation for Aspen InfoPlus.21 Mobile V7.3. These documents areavailable from the aspenONE Documentation DVD:

Aspen InfoPlus.21 Mobile V7.3 Implementation Guide

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2 Aspen InfoPlus.21 Mobile V7.3 Release Notes

Known Issues

This section describes the Known Issues in Aspen InfoPlus.21 Mobile V7.3.

Data server install does not ask for reboot aftercompleting installation causing issues duringconfiguration

CQ 00430053

The data server install does not ask for a reboot after completing theinstallation. This creates issues during configuration including

Add tags - not able to search for tags or add tags

User preference - can't see added nodes (pages and tags)

Import pages/tag - does not working correctly

Workaround

Manually reboot the data server after install

Data server does not support multiple dataconnections to the same data source

CQ 00430194

When multiple data connections have been defined that all point to the sameunderlying data source (e.g. the same ADSA data source), the data server willonly process those tags using the first used connection, i.e. the first tag usingthe data source and all other tags using the same connection as the first tagwill work, other tags using a different connection to the data source will not.

Workaround

There are two possible workarounds

1 Set up a single data connection to the data source. The only advantage ofsetting up multiple connections to the same data source is that it allowsdifferent default start and end times. To get around this, adjust start andend times on each tag.

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Aspen InfoPlus.21 Mobile V7.3 Release Notes 3

2 Set up multiple ADSA data sources (that point to the same underlyingdata source, e.g., IP.21 server).

Trend view should show historized limits insteadof current value

CQ 00424232

Some record types allow limits to be historized. InfoPlus.21 Mobile showslimits as constant values in the trend view. It does not show the limit history.Instead, it draws the limit line based on the current limit value.

Alert email will not be sent if tag is already inalert state

CQ 00424233

If a user configures an alert on a tag while that tag is in the alert state thealert email will not be sent until the tag moves out of the alert state for 60seconds and then back into the alert state.

For instance, if the tag “pump-01” is in a Low state and the user sets an alerton Low. The user will not receive an alert communication (email or SMS)notifying them of the alert until the tag moves to another state for 60 secondsand then back to Low.

Change orientation from portrait to landscape –screen does not auto-zoom to show full page

CQ 00430058

On both the iPhone and the Blackberry the orientation change does notalways auto zoom to show the full page when changing from portrait tolandscape. When switching back to portrait the screen does not show fullpage.

Workaround

Manually zoom back to full screen.

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4 Aspen InfoPlus.21 Mobile V7.3 Release Notes

Unauthorized access to alert message is incorrect

CQ 00430211

Users can forward email links and alerts to other users. If a user received anemail with a link to an alert he/she can click on that link and it will take theuser to the details for that alert. If the user does not have view permissionsto the tag that the alert is based on, they should receive a message that theydo not have access to view the alert. Instead, they receive a message thatsays, "The alert you requested doesn't exist!".