asset management update - canal & river trust · 08/11/2016 · • asset management update ......

What we intend to cover this evening

• Welcome, with an update on recent changes

• Asset Management update• Works planned for 2016/17 – Stoppages, Open Days, Water Levels

• Vegetation management & dredging

• Transfer of EA Navigation

• External Funding

• Destination Management Plans

• Community Engagement

• Volunteering

• Fisheries & Angling

• Boating - Enforcement

• Q&A

Waterway

Managers

(x10)

Museums

Community

Engagement

& Customer

Services

Ian Rogers

Director of

Customer Services

& Operations

Richard Parry

Chief Executive

Waterway

Continuous

Improvement

Boating

Visitor Experience,

Customer Service Activities,

Stakeholder Relationships

Volunteering, Education,

Fisheries & Angling,

Youth Engagement,

Customer Service Standards

Licensing, Enforcement,

Business Boating, Welfare

Director of

Finance &

Corporate

Services

Director of

Asset

Management

Director

of Asset

Delivery

Director

of

Property

Director

of

Strategy

&

Planning

Director of

HR

Director of

Marketing,

Communications

& Fundraising

Customer Service Projects

Archives & Collections

Executive Team

Lee

King

Amy

McEleney

Sonny King

(Secondment)

Sarah

Brown

Waterway

Manager

Vicky Martin

Customer

Operations

Manager

Customer

Support

Co-ordinator

Development &

Engagement

Manager

Volunteer

Development

Co-ordinator

Stoke Bruerne

Canal Museum

Stephanie

Furniss

Louise

Stockwin

Destination

Supervisor

Deputy

Manager

Visitor Experience,

Customer Service

Activities,

Stakeholder

Relationships

Lee King

Customer Operations Manager

South East Waterway

South East Stoppages – to name a few

Locks – Grand Union Canal

• Napton

• Northampton Arm, Lk 14 -15

• Leicester Line, Lk 8, Lk 10, Lk

18, Lk 19

• Aylesbury Arm – Lk 34

• Seabrook Lock

• Cassiobury

• Stoke Bruerne

Printed hand-out at the back of room

Bridges

• Bridge 205 Mill Lift Automation

• Bridge 42a

Locks – Oxford Canal

• Dukes Cut – Lk 44a

• Napton – Lk 9

• Nell Bridge – Lk 32

November 2016• Lock 72, Middlewich Branch - Trent & Mersey

Canal

• Elland Road Bridge - Calder & Hebble Navigation

January 2017• Marple Lock Flight - Peak Forest Canal

• Audlem Lock - Shropshire Union Canal

• Llangattock relining project Br115-116,

Monmouthshire & Brecon Canal

February 2017 • Stoke Bruerne, Grand Union Canal 11 & 12 February

2017

• St Pancras Lock – London

• Turner Wood Lock - Chesterfield Canal

• Doncaster Lock - Sheffield & South Yorkshire

Navigations

• Junction Lock 17 Fradley - Trent & Mersey Canal

• Stourbridge Lock 3 - Dudley Canal

March 2017• Tringford Pumping Station, Grand Union Canal (date

TBC)

Water Levels

The waterway influence the planning & delivery of maintenance & repair works are carried out in

waterways through Direct Services, Integrated Delivery Team, Operational Contracts

(Asset Delivery)

Stoppages next Year

Reservoirs

5 x two day stoppages

Cleaning out Locks

Richard Bennett

Environment Manager South

Engineering

Heritage

Environment

Infrastructure

Director of

Customer

Services &

Operations

Richard Parry

Chief Executive

MEICA SCADA

Water

Management

National Water resources,

Abstraction, EA Discharge,

SCADA

National Ecology,

Environment

National Project

Engineering

Director of

Finance &

Corporate

Services

Julie Sharman

Director of

Asset

Management

Director

of

Asset

Delivery

Director

of

Property

Director

of

Strategy

&

Planning

Director of

HR

Director of

Marketing,

Communications

& Fundraising

National M&E and SCADA

Projects

National Heritage

National External

Infrastructure Proposals

Peter Birch

National Environment Manager

Adam Comerford

National Hydrology Manager

Nigel Crow

National Heritage Manager

John Ward

National Civil Engineer

Darren Parkinson

National MEICA SCADA Manager

Executive Team

Peter Walker

National Infrastructure Services

Boating,

Community

Engagement,

Customer

Services,

Museums,

Waterway

Continuous

Improvement,

Waterway

Managers (x10)

Planning &

delivery of

Asset

Management

maintenance &

repair works

carried out in

waterways

through Direct

Services,

Integrated

Delivery Team,

Operational

Contracts

(Nationally)

Asset Strategy

Health & Safety

Asset Strategy, Steady

State Model, Network

Stewardship

H&S, Boat Safety Scheme,

Visitor & Location Safety

Richard Wakelen

National Asset Strategy Manager

Tony Stammers

Head of Health & Safety

Laura Mullholland

Ecologist

Rob Coles & Oda Dijksterhuis

Environmental Scientists

Penny Foster

Ecologist

Philip Kyeremanteng

Environmental Scientist

South

Peter Birch

National Environment

Manager

(4 Regions)

Stuart Collins

Framework Ecologist

Amanda Morgan

Volunteer Coordinator

K&ASouth East

AM&P Volunteering

Keir Contract Delivery

Support

Executive Team

Director of Asset Management

Richard Bennett

Environment

Manager

Lise Andreassen

Snr Environmental Scientist

Chantal Dave

Environmental Scientist

London

North East North WestWest

Standardising requirements, managing risk, prioritising and determining

strategy.

Overview of changes

-Consistency around the country

• Grass Cutting

Change from 9 to 6 per year (with locks and moorings

still 9 cuts per year)

Consistent around country

- little negative feedback other than North Oxford.

Possibly increasing to 7 for 2017-18.

Towpath cutting

allowing easier

access.

Offside Vegetation

Oxford Canal focus for Winter 2016

Cut back further at bends and

approaches to structures.

Considering 3 year return period for narrow

Waterways like Oxford, 5 for others.

Fender growth

Oxford Canal problem areas

tackled from September

Change to contractor methods should

reduce regrowth.

Planning for extra resource in 2017.

Overview of changes

Prioritisation now based on hydrographic survey, and user comments

Progressively planning further in advance to give time for cost savings (especially in disposal routes).

2016-17:GU Leics- Saddington to Crane’s Lock (in progress)

2017-18:GU 167 Lock 49-51

GU 160 Bulbourne

GU 140

GU 148-151 Leighton Buzzard below Slapton

GU 126-131

GU 081 & 085: Weedon Rd and The Spinney

Wendover Arm & feeder

(c £1.6m to be spent on dredging on South East in 2017-18)

Peter Walker

National Infrastructure

Services Manager

@CRTPeterW

South East Waterway Forum

8 November 2016

• The transfer of the EA’s navigations to the Trust is Government policy

• A small team led by Peter Walker has been working since January 2016 to understand how such a transfer could work

• Current issues− Understanding exactly which assets will transfer

− Locks, landings etc. – would transfer

− Weirs and sluices – under discussion as many of these form both a navigation and flood risk function

− Funding issues – income vs expenditure etc.

• We are hoping to report on progress in more detail before the end of the year

James Clifton

Enterprise Manager

November 2016

Marketing, Communications & Fundraising Directorate

• Aylesbury East - £200k; Arla - £399k.

The Great West Way

Discover the Mighty

Rivers and Majestic

Canals of England

Enterprise - External Funding

(Marketing, Communications &

Fundraising directorate)

Vicky Martin

Waterway Manager, South East

Working with stakeholders, creating a

shared vision & action plan for the

sustainable development of a

destination

Project themes:

1. Significantly enhance

the unique heritage of

the destination

2. Extend the learning and

education offer

3. Extend the destination

boundary and increase

dwell time

4. Improve visitor services

and management

• Major redevelopment of the museum to encourage greater conversion of destination to museum visitors• extend the current footprint of the

museum− expand café & create of kitchen on the

ground floor.

− introduce range of interpretative media

− lift installation to improve access to museum

• Create a more immersive experience− Enhanced interpretation along canal

corridor: large objects, artefacts, additional panels, app etc

• New improved learning facilities as part of the museum revamp • to offer formal, informal and leisure learning

services.

• A new Learning Manager post • funded initially as part of the proposed HLF project.

Beyond the HLF project, the post can be funded by the increased commercial income generated on site.

• Introduce seasonal camping and glamping…

• Develop a wildlife adventure trail on the nature reserve

Destination Management Plan

• Car parking –purchase additional land for car parking

• A new brown sign strategy linked to the parking plans

• Pop up seasonal catering services

• Destination development manager role


• The project themes :

1. Create a healthy new heart for Foxton Locks

2. Extend the number of overnight stays to the destination

through the creation of a range of sustainable visitor

accommodation.

3. Provide an exciting mix of things to do for families and

adult visitors which increase reasons to visit, encourage

longer dwell times and add revenue.

4. Create new opportunities for learning and education

5. Improve visitor services.

• Build a new visitor centre

• Relocate the museum into the visitor centre • New site interpretation

• Showcase Canal & River Trust as guardian of waterways

• Include an excellent waterside destination café

• Specialty shopping or Office space

• Offer a range of activities on the site as well as meeting rooms for functions and community uses


• Outdoor activities− Canoeing

− Zorbing

− Health & Nature walks

− Outdoor/survival skills

• Events− The inclined plane is a

ready-made auditorium

• Pay to play adventure trail− barefoot walks, den

building, obstacles, rope swings, ladders and slides.


• If the Foxton Inclined Plane Trust and its museum collection relocate into the visitor centre, the Boilerhouse could be used as a base for educational visits to the site• Meeting point, lunch room, storage, resource

centre, class room

• Extend range of outdoor activities for schools & combine with overnight stay• Orienteering, outdoor skills, survival skills,

nature and wildlife programmes

• Introduce leisure learning opportunities• Art, rural crafts, yoga

• Community meetings


• Enhanced interpretation and wayfinding• New looped routes from the visitor centre linked to the key features on the

site

• Improved access to the incline plane

• Car parking

• Toilets

• Signage • Brown signs: improve directional signage

− M1, A6 and A403.

• Site management team− Critical to the success of the destination

− Funded through the increased revenue which the new facilities will generate.


• SE Waterway Partnership Priority 2016/17

• To create plan for the sustainable development of Milton Keynes Canal Corridor as a visitor destination • Work with stakeholders

− to enhance the boating & visitor experience

− to grow visitors and widen participation

− Minimise conflict between user groups with competing needs

− Identify ways to raise awareness, support and revenue for Canal & River Trust

Opportunity for MK canal corridor to take centre stage with

exciting programme of celebrations on the water

• Programme of activities and events: 50 FREE things to do by water

• The Exbury Egg is coming to Great Linford/Stanton Low Park

• Mikron theatre

• Floating cinema

• Idle Women Performance

• Waterside Festivals

− Flotilla or parade

− Cosgrove, Fenny, Simpson

− Illuminate Boat Festival in December

• Further art trails through Milton Keynes

• Guided Walks

• Canal Clean Ups

We want your feedback

Sarah Brown

Waterway Development & Engagement Manager

South East Waterway

• Canal Partnership involvement

• Oxford City Canal Partnership

• Stoke Bruerne Canal Partnership

• Project development

• Quarry field project at Stoke Bruerne

• Tesco ‘Bags of Help’ community grant projects

• Volunteer Ambassador network

• Attendance at community events and festivals / Trust Open Days

• New towpath taskforces developed in the last year at Oxford and Hemel Hempstead to improve the canal corridor

• Working with Parish Councils

• Great Linford Gyosei Art Trail

• Old Woughton and Crick Towpath developments

• Water Safety events with Warwickshire Police

• Anti-graffiti projects

• Public Space Protection Orders –Daventry/Long Buckby dog control campaign, Oxford Waterways PSPO

• Partnership working with the Police on local issues (e.g. Dangerous dog issues, anti-social behaviour)

• Share the Space events− Banbury – 27th September

− Rickmansworth – 6th August

− Oxford – 11th April

• Tring Reservoirs Visitor Trail (Coming Soon)

• Roll out of Trust Welcome signs and orientation maps

• Waterways on Prescription’ – promoting opportunities to get fit, relax and unwind by water to health groups

• More angling, cycling, canoeing, and rambling sessions for community

• Development of opportunities for local educational groups (Key Stage 3 Science, Technology, Engineering and Maths Days)

• Outreach kits for schools

• Trial Scout camp in 2017

• HLF funded Activity Plans at Soulbury Pumping Station and the Wendover Arm – planned for 2017

Dick Pilkinton

South East Partnership Member

National Angling Advisory Group

• The Trust partnered with National Fishing Month

• All events led by qualified and licensed level 2 angling coaches.

• 35 events held with 917 people trying angling.

• The SE had 229 visitors who tried angling with the most participating clubs.

• All participants who booked in advance received a free Trust angling starter kit.

• Learn to fish video series produced, 46,000 views to date.

• More Mums than Dads tried fishing.

• We will run the campaign again in 2017.

• We want to partner up with more of our angling club customers.

• We can help train up coaches

• The team own a fish tank which we take to various events.

• Its presence at events raises the profile of fisheries and angling as well as the reputation of the Trust.

• Our fisheries term contractors transport the equipment and keep the fish alive and well between public appearances.

• We undertook 11 separate events from May to October 2016 including last weeks partnership showcase

• Fish are a great tool to introduce the public to canal wildlife. Some are even unaware fish can live in canals.

• The public take a massive interest in the display.

• Angling Trust Division One

National will be held on the

Shropshire Union, Market Drayton

area in 2017.

• CRT/AT Canal Pairs

championship will happen again

in 2017 with two events within the

South East (Northampton and

Aylesbury)

• 16 qualifying heats, one on each

of the ten waterways, two as

practice events for the Angling

Trust Nationals, a heat in Wales,

Ireland and Scotland plus a heat

on a non Trust owned canal.

• Canal & River Trust Angling now have over 10,000 Friends on Facebook & overtake boating (5,100)

• Favourite Peg continues to features

• Steering groups for FAAP, South East leads the way

• Zander removal project reveals 2 monster catfish along the Grand Union. 1800 zander removed around 3,000lb in weight

Sonny King

Volunteer Leader (Seconded)

South East Waterway

• 155 in total

• 33 new recruits

• 122 returned

• 10 sites this year

− Stoke Bruerne

− Long Buckby

− Napton

− Watford

− Foxton

− Soulbury

− Marsworth

− Stockton

− Hillmorton

− Braunstonwww.foxtonlocks.org.uk/lock-keepers

• IWA Milton Keynes clean up supported by local group members and Wyvern Shipping. James Griffin towed hopper for rubbish and member of IWA on boat ‘Brown Trout’ towed flat for offside litter picker. 48 volunteers, including 10 art students from Northampton Uni totalled almost 400 hours, an entire hopper overflowing with trolley’s, tyres, pieces of metal. The art students are using some of the pieces to create an art project.

• IWA Warwickshire & Rugby were supported by Rose Narrowboats by letting them use a small workboat to store rubbish. 2 boat loads in total. Students and members of IWA used grappling hooks to fish out items. 40+ trolleys landed

• Hemel Hempstead Towpath Taskforce saw it’s first successful year and will restart again in 2017

• Towpath repairs in Crick before the boat show

• Woughton Parish Council have had 2 task days

doing towpath repairs and another one to come

in November

• Crick boat show recruited some new volunteers

• New gates at Stoke Bruerne installed at Quarry

field which was used for Village at War

Existing adoptions

1. Banbury Canal Partnership

2. Blisworth Canal Partnership

3. Braunston Canal Society

4. Buckingham Canal Society

5. Friends of Dudswell Lock

6. Fenny Stratford

7. IWA Northampton Branch

8. Leighton Lock Volunteers

9. Rickmansworth Waterway Trust

10. Stoke Bruerne Canal Partnership

11. The Rising Sun Public House

12. Whilton and Buckby Locks association

13. Butterfly conservation Warwickshire

14. ESRI – corporate adoption (renewed)

New this year:

1. Sunnyside Rural Trust to develop our

once award winning butterfly garden at

Apsley

2. Northampton University – Cosgrove Lock

3. Network Rail MK

4. The Red Lion, Apsley – Lock 69

5. Berkhamstead 53 Canal Support Group

6. MK Office – Soulbury Three Locks

7. Thrupp Canal Yard

Potentials:

1. Kibworth Scouts – wanting to install Bird

Boxes around Saddington

2. Great Glen Wildlife - Newton Harcourt area

3. Woughton Parish council

• 32,104 hours given so far since April

• 1337 days

• >4 years with no time off!

• When surveyed ‘Would you recommend

volunteering’ 50% Agreed, and 41.7% Strongly

agreed.

Glyn Bumford

Enforcement Officer

Enforcement (Customer Services & Operations Directorate)

• 1198 craft in the SE region are registered as

craft without a home mooring

• This represents 19% of all craft in the SE

Regions HMR HMR3 HMR6 Grand Total

Central/East 10 30 55 95

London 7 78 333 418

North 11 65 100 176

NW&Mids 6 33 59 98

South East 4 34 159 197

South West 4 22 151 177

Grand Total 42 262 857 1161



South East

Waterway

• Advise customers on their craft movements

• Refer issues to the Trust welfare officer

• Consider adjustments under the Equality Act

• Approve authorised extended stays

• Signpost boaters to other agencies such as

waterway chaplains

• Give guidance on moorings availability


asset management update - canal & river trust · 08/11/2016 · • asset management update ......

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