Annexure:ILOVELY PROFESSIONAL UNIVERSITY

HOME WORK: 2

School: Lovely School of Management Department: ManagementName of the faculty member: Roktim Sarmah Course No: MGT 631 Course Title: CRMClass: BBA-MBA Term: 1st Section: SP-310 Batch: 2008-2013Max. Marks: 15 Date of Allotment: 10/2/11 Date of Submission: 21/2/11

1. Each Student will be given a industry from which he will select two companies for which she/he will compare:1) CRM Strategies of these two companies -3 Marks 2) Methods used for Acquisition of data- 3 Marks 3)Filtering & Validation Methodologies used- 3 Marks 4) Customization methods used by companies -3 Marks5) Customer Privacy data Policies of Companies- 3 Marks

Note:

a) Any copied assignment will be marked zero.

SerialNo

RegisterationNumber Name

RollNumber Industry Company  

1 10808064Kushal Upadhyaya

RS1804A01 Banking

Axis & Kotak Mahindra Bank  

2 10809389Sumit Kumar Suman

RS1804A03 Banking ICICI & HDFC  

3 10812226Krishma Kumari

RS1804A05 Banking

Indusind Bank & Bank of Rajasthan  

4 10812221 Shubhi JainRS1804A15 Banking PNB & SBI  

5 10811362Kanav Mahajan

RS1804A23 Banking

Syndicate Bank & Canara Bank  

6 10802601Ashish Kumar Jha

RS1804A25 Airlines Indigo & Jet Airways  

7 10812605 Manav GuptaRS1804B31 Airlines

Kingfisher & Spice Jet  

8 10806683Ataullah Siddiqui

RS1804B33 Airlines

Air India & Jet Airways  

9 10808417Perminder  Singh

RS1804B37 IT Dell & Acer  

10 10803980 ParveenRS1804B38 IT HP & Samsung  

11 10811052Arpan Sharma

RS1804B39 IT Toshiba & LG  

12 10809104 Varun SinghRS1804B41 Insurance

ICICI Pru & Met Life Insurance  

13 10803143Hitesh Mankotia

RS1804B43 Insurance

HDFC Standard & Bajaj Allianz  

14 10811552Sami Ullah Rather

RS1804B44 Insurance

LIC & Religare Life Insurance  

15 10811169Abhimanyu Malhotra

RS1804B46 Insurance

Bharti Axa & Future Generali  

16 10800747Jagjiwan  Singh Aulakh

RS1804B48 Retail Big Bazaar & Vishal  

17 10810761 Karan  ShoorRS1804B50 Retail

Shoppers Stop & Central  

18 10801205Mandeep Singh

RS1805A14 Retail

Café Coffee Day & Barista  

19 10801735 KhemrajRS1805A17 Retail Nike & Adidas  

20 10800402 Rohit KumarRS1805A18 Retail Puma & Reebok  

21 10805277Parminder Yadav

RS1805A21 Retail

Fun Cinemas & PVR Cinemas  

22 10808575Raju Kumar Das

RS1805A26 Retail

Cinemax & Big Cinemas  

23 10810297Nishant Sharma

RS1805B32 Mobile Nokia & Samsung  

24 10804692 Saurabh GhaiRS1805B33 Mobile

Karbonn & Micromax  

25 10800576 Thakur SinghRS1805B34 Mobile HTC & Blacbery  

26 10807193Bipin  Bihari Singh

RS1805B36 DTH Dish & Big Tv  

27 10805506 Sudhir KumarRS1805B38 DTH Videocon & Tata Sky  

28 10808089 Sahil  MehtaRS1805B41 DTH

Sun Direct & Airtel Digital  

29 10803114Sameer  Sharma

RS1805B44

Consumer Durables LG & Samsung  

30 10805377 Rahul AttriRS1805B47

Consumer Durables Sony & Heir  

31 10802198 Gourav RanaRS1805B52 Retail

Westside & Pantaloons  

32 3.02E+09Abhishek Ranjan

RS1805B54 Telecom Airtel & Vodafone  

33 10808685 Gurvinder   RS1806A Telecom Aircel & Videocon  

Singh 01

34 10801195 Nitesh KumarRS1806A08 Telecom MTN & S.Tel  

35 10804794Virender  Singh

RS1806A09 Telecom BSNL & Reliance  

36 10812594Raman Panchal

RS1806A13 Automobile

TATA & General Motors  

37 10801346Ashish Bhateja

RS1806A16 Automobile Hyundai & Maruti  

38 10800292Anoop Gahlawat

RS1806A17 Automobile Volswogan & Honda  

39 10801132Navneet Pathania

RS1806A18

Automobile,Bike Bajaj & Hero Honda  

40 10806301Neeraj Kumar

RS1806A19

Automobile,Bike Honda & TVS  

41 10807739 Paras AdiaRS1806A20 Courier DTDC & Blue Dart  

42 10812577 Nirmal  KesarRS1806B29 Broadband

Tata Photon & Docomo  

43 10809698 Shivi  GargRS1806B31 Broadband Airtel & Vodafone  

44 10808826Amrendar  Partap Singh

RS1806B32 Broadband BSNL & Idea  

45 10811833Charanjot Singh Sodhi

RS1806B39 Hotel,5 Star Tata & Oberoi  

46 10800734Pritam Singh Bansal

RS1806B40 Hotel,5 Star ITC & JW Marriot  

47 10801722 Piyush ChughRS1806B41 Banking

Bank of Baroda & Bank of India  

48 10803237Pawan Kumar

RS1806B42 Banking

OBC and Union Bank of India  

49 10804043Amnindra Singh

RS1806B48 Banking

UCO Bank & Central Bank  

50 11003623 CHIRAG JAINRS1806B54 Banking

Standard Charted & HSBC  

51 3.02E+09Gurpreet Singh

RSP310A55 Mobile LG & Spice  

Date: Sig. of Faculty member

Remarks by HOD (Mandatory) Sig. of HOD with dateRemarks by HOS (Mandatory)

Sig. of HOS with date