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Assist Team – Welcome Daily Team Role 1 © Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Page 1: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Assist Team – Welcome

Daily Team Role

1© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 2: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

2© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 3: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Who are we?

Our vision is to haveA practitioner or coach in every educated household

Our mission is toTransform lives through emotional well-being, personal development and spiritual growth seminars and certification training

© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017 3

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Our values

• Friendly• Listening• Professional • Engaging• Passionate• Ethical

Page 5: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

How to be?DO’s

• Beontime• Beasupportive teammember• Willing totakeonother rolestoo• Beconsciousonyourhygiene–

dentalhygieneandsweating• Beprofessional inconductand

mannerof speakingwiththedelegate

• Dressinamannerthatisprofessionalyetcasual

• Iflate,messageonthegroup–informHeadTrainer

• Ifemotionalhelpisneeded, letHeadTrainerknow

• Havesensoryacuity

DON’Ts

• Dressinamannerthatismessyorrevealing

• Touchdelegateorbeingtoo/overfamiliarwithdelegate(s)

• Turnuplateconsistently• Onthephone inside theroom• Hangingaround inthecorridors• Havingmeetingsinthecommon

areas

5© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 6: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

General points for all assist team

ü Nottoblockthecamerawithyourback- unnecessarybeingintheframeofthecamera

ü Ifyouareintheframeaspartofyourrole,benaturalyetawareofyourbodylanguage- becarefularoundthetripodwithcameraon.

ü BeawareofMicfeedbackinfrontofthespeaker

6© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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The Different Roles

• HeadTrainer• Soundie• Logistics• Registration• SacredSpace• Embrace• Paperwork• Video/Photos• Trainer’sPA• VLCContact

SUB-ROLES• Timekeeper• Flowers• Signage• MikeRunner• DemoMike• Scribe• Temperature• Projector• Lights• NextSeminar

7© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Head Trainer

q Arrives2hoursbeforemainseminarqWorksthroughdelegationoftasks

Ø Soundie leadsallsound/AVrequirementsandstagemanageseventØ Logisticsprovidesontimefood,refreshmentsandvenuecleansroomØ Registrationwelcomesandhasalltheinformationpluscollects

paymentØ SacredspacekeepsroomandoutsideareasfreshwithstagesetupØ Embraceorganiseschairsandwelcomes/ushersdelegatesØ PaperworkanditemsprovidedswiftlyandsilentlyØ Video/Photostaken,alongwithgroupphotoandpostedonsocialsitesØ PAprovidesthetrainerwithwater,food,shawlonstage/sounddeskØ VLCCo-ordinatorcompletesalldocumentationfortheevent

8© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 9: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Head Trainer

q Worksthroughdelegationoftasks(subroles)Ø Timekeeper isthesoundie thatallflowsontimeØ Flowersre-setandfreshdailyØ MikeRunnerblends inwithroomandalignswithtrainerØ DemomictrainingcompletedandplacedonthedelegatewithinrapportØ ScriberadiatesloveandcalmfromstageandsilentlyscribesØ TemperaturemonitoredataslightchillyetnottoocoldØ Projectorswitchedoninthemorningandcoveredasneededorswitched

offwhennotinuseØ LightssynchronisesswitchingonandofflightsasneededbySoundieØ Nextseminarsteamcollectbookingsfornextseminars,swapsand

enquiriesq Assistteamreadyformorningbriefingandendofdayde-brief

9© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Soundie

10© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Soundie

q Arrives2hoursbeforemainseminarq Switchesonpowerandput’sonAUMsoundonarrivalq Replacesthetrainersmicbatterydailyandothersasneededq Testsallthemic’sdailyinallpositionsintheroomq Placesthetrainersmicbackintotheboxwhennotinuseq TrainstheMikerunnerwithHeadTrainerq TrainstheDemoMikeq Adjustmicvolumesandplaysmusicasneededq Hasthedailypaperworkandprovidestothetraineronstageq Hastheworkingclickeronthefronttableq Collectsallmicswhennotinuseq Checksstageisre-setbeforedoorsopenq Isthetimekeeperforthewholeevent

11© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Logistics – all that is needed on time

12© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Logistics - With Venue

q Liase withvenuetohaveroomcleaneddailyandreadyby7amq Checkalltableclothsfromvenuearecleanandclearq Allchairsfromvenuearestableandwithcleancoveringandchange

asneededq Getvenuetoclearawayallclutteroutsidetheroomq Provisionof4cleanglassesfortrainerdailyq Liase withvenueformealstobeontimeq Dailythereisanonspicyvegetableandonegreenvegetableq Tastethefoodandgivefeedbacktocateringstaffandchefandon

whatisgreatandwhatneedsimprovingq Overseespecialdietsarefulfilled

13© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Logistics –With Teamq Cateringforbreaksandlunchesagreedwithheadtrainerandvenueq Liase withheadtrainerandsoundieonlunchandbreaktimingsq Informtrainer,headtrainerandsoundie thelocationofthebreaks

andlunches(postupdateongroup)q Placesignoutsidetheroomonwherethelunchesandbreaksare,

especiallyifit’sarollingbreakandthegrouphasnotbeeninformedq Checkinwithdelegatesandassistteamonthefood– likesanddis-

likesq Specialsnacksandgiftrequirements

Ø AlmondsØ CoconutwaterØ BirthdayCake

14© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Registration

15© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 16: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Registrationq SetupregistrationdeskinawelcomingareawithsignageqWelcomedelegatesandassistteamwithrapportq ProvidebadgestodelegatesandassistteamqWaterbottleswithnamesatregistrationdeskq Explainwherethewashroomsareq Onceseminarbegins,callthosewhohavenotyetarrivedqWhenregistrationcloses,placeoutfreebookletswithsignageqMantheregistrationdeskduringbreaktimes,incaseof

questionsorenquiriesq Collectbadgesattheendoftheday

16© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Registration signs clear

17© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 18: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Registrations set up with water bottles from Day 2 or Day 1

18© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

ThisissetupfromDay1wherenopaymentcollectedorDay2wherepaymentcollectedDay1

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Sacred Space

19© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 20: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Sacred Space Checklistq Lightagarbati andsprayinmainroom4timesadayq Spraythemainroombeforedoorsentryandbreaksq Keepenoughspraymixfor3daysq Lightagarbati inbathroomsandareassurroundingthesemina hallq Checktissuerolls,napkinsandsoapinbathroomq Cleartheroomofusedtissuesq Cleartheroomofemptywaterbottlesq Emptytrashcanq Keeptheroomfreefromclutter

q Putbagsandloosearticlesawayq Clearthetopsoftablewithanyclutter

q Seatdelegatesfrontrowfirstondoorsopen

20© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Sacred Space – Re-set Stage

q Small table with crystalsq Flowers in a vase are fresh with water q Two glasses with water (one room temp and one warm)q Around 10 neatly folded tissue papers on itq Water and tissues replenished at every break q Turn the flip chart to a blank and empty page

Ø Unless the skill is still being taughtq Test all markers (Black, Blue, Green, Red) are workingq Place the markers behind the flip chart for easy accessq Check shawl on couch to the right hand side

21© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 22: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Spray bottle

• In500mlofbottledwateraddhighquality– 20dropsLavender– 20dropsGrapefruit– 10dropsGeranium– Or50dropspre-mix

• Premixcontains– 2partsLavender– 2partsGrapefruit– 1partGeranium

22© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Incense in stands

23© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 24: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Ideal Flower Set Up in Vase

24© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 25: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Embrace

25© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017 Transforming Lives

Page 26: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Embrace – Room Set Up

q Chairsstaggeredandcurvedattheendq Eachchairvisiblefromstagewithdistanceagreedq Eachchairhascleancoverandisastablechairq TissuestothesideofthechairsqWaterstationsinsideandoutsidefilledupq Correctsignage onthedoorduringmeditation,setupand

seminartimesq Clockatthebackoftheroomvisiblefromfrontandisthe

correcttime!

26© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 27: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Embrace – Welcoming

qWelcomeguestsatregistration,confirmtruthq Getdelegatesreadybeforedoorsopenq Co-ordinatedoorsopenwithsoundieq Usherpeopleinandfrontrowseatingq Nogapsinseating– movechairsoutifemptyq Leadsettingupchairsduringexercisesq Outsideareascleanandclearwithseating

27© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Paperwork

28© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 29: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Paperwork

qManualsplacedonchairsbeforetheseminarbeginsq Allpaperworkisneatlyplacedintheroomandorderedq CheckdailypaperworkisreadythenightbeforeqWhenpaperworkhastobehandedout,itisreadyand

countedasperchairsandhandedoutswiftlyq Handoutpens,onlywhenneededq Handoutanydailyitemsneeded,e.g saltpacketsetcq ProvideasetofthepaperworktotheSoundie dailyforthe

Trainer

29© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Trainer PA

30© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 31: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Trainer PA

q Providewaterinthehandtothetrainerduringeverybreakq Haveallmealsreadyfortrainerq Placeshawlonfrontsofafortrainerandanotheroneonthe

chaironthesounddeskq Havewaterreplenishedonstageandnearsounddeskfor

traineratalltimes– 2glassesq CheckSoundiehasthepaperworkfortrainerandplaceon

sofaasneededq Crosscheckclicker,tissuesandcrystalsareonfronttableqWhenthetrainercomesoffstage,takethemikefromherand

hand-overtoSoundie

31© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

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Video/ Photos

32© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 33: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Video/ Photos

q Filmthewholeeventq Takephotosandvideoforsocialmediaq Collecttestimonialsq Postvideophotosonwhat’sappgroup

33© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 34: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Timekeeper

34© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 35: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Timekeeper

q ClockbackofroomcorrectqMorningmeditationandbriefingq Seminardoorsopenq Backfrombreaksq Processtimingsq Closeofdayq De-brieftime

35© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 36: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Flowers

36© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 37: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Flowers Daily

qPutfreshwaterdailyqRemoveold/deadflowersqRemovestamenswithpollenqVshapeflowers– naturallookqPlaceicecubesattheendofthenightqIffreshflowersareneeded,informHeadTrainer

37© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 38: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Mic Runner

38© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 39: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Mic Runner

q Havehandheldmicinhand– largereventswillhave2micrunnerseitherside

qWearsilentshoes/sandalsorbarefeetq Bealertandvigilanttobereadyforwhenthemicisneeded

forshares,evenbeforetrainersignalsqQuicklyandquietlyprovidethemictothedelegateas

signaled bytheTrainer(nottoprovidethemictothedelegateifnotsignaled)

q Bereadyforsharesbeforethedemonstrations,wherethemicispassedfromonepersontotheother

q PracticewithTrainer/HeadTrainerbeforetheeventq Soundie willsignalmicrunnerswheneverpossible– keep

eyecontact

39© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 40: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Demo Mic

40© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 41: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Demo Mic Placement

qSoundie handsdemomicthatis“on”toassistteam

qPlacethedemomicontheeargentlyyetfirmly

qBemindfuloftouchingwithrespectqPracticewithheadtrainerandsoundie prior

41© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 42: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Scribe

42© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 43: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Scribe

• Writewithbodyatthesidewithoutputtingbacktotheaudience

• Writeinrunninghandandeasytoread• Useblackandbluemainlyandgreentohighlight• Onlyuseredforsomethingdeliberate• Tohaveanenergyofacceptanceandnon-judgement

• Tokeepmovingalong,evenifsomethingwasmissed

• Nottointerruptthetraining

43© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 44: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Temperature

44© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 45: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Temperature

q Sensestemperatureintheroomandincreasesordecreasesasneeded

q Ithastobechilledenoughwhereit’salittleuncomfortableyetnotsocoldthatyourhandsbecomestiff

q Nottohavetheroomwarmasitinducessleepq 20degreecentigradepreferredtemperature,unlessitssunny

then18degreecentigradeq NoticecuesfromTraineranddelegates

45© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 46: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Lights

46© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 47: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Lights for Video

qAgreethelightstobeleftonandoffwithSoundie andTrainer

qSwitchofflightsgentlyasvideogoeson– waitforTrainers/Soundie command

qSwitchonlightsasvideofinishes

47© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 48: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Projector

48© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 49: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Projector

qAgreethelightstobeleftonandoffwithSoundie andTrainer

qSwitchofflightsgentlyasvideogoeson– waitforTrainers/Soundie command

qSwitchonlightsasvideofinishes

49© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 50: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Overseeing process sessions

• Humility• Silentangels• Observing• Lettingthingshappen• Comedowntotheirlevel• CheckinwithPractitionerthenclient• Nottotakeover– inandout• Care,compassionandlove

50© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

HeadTrainertooverseeanddelegate

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Next Seminars

51© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017

Page 52: Assist Team –Welcome · 2019-01-26 · General points for all assist team ü Not to block the camera with your back- unnecessary being in the frame of the camera ü If you are in

Next Seminars

qTakesbookingsfornextseminarsqAnswersallenquiries

52© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017