assist team –welcome · 2019-01-26 · general points for all assist team ü not to block the...
TRANSCRIPT
Assist Team – Welcome
Daily Team Role
1© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
2© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Who are we?
Our vision is to haveA practitioner or coach in every educated household
Our mission is toTransform lives through emotional well-being, personal development and spiritual growth seminars and certification training
© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017 3
Our values
• Friendly• Listening• Professional • Engaging• Passionate• Ethical
How to be?DO’s
• Beontime• Beasupportive teammember• Willing totakeonother rolestoo• Beconsciousonyourhygiene–
dentalhygieneandsweating• Beprofessional inconductand
mannerof speakingwiththedelegate
• Dressinamannerthatisprofessionalyetcasual
• Iflate,messageonthegroup–informHeadTrainer
• Ifemotionalhelpisneeded, letHeadTrainerknow
• Havesensoryacuity
DON’Ts
• Dressinamannerthatismessyorrevealing
• Touchdelegateorbeingtoo/overfamiliarwithdelegate(s)
• Turnuplateconsistently• Onthephone inside theroom• Hangingaround inthecorridors• Havingmeetingsinthecommon
areas
5© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
General points for all assist team
ü Nottoblockthecamerawithyourback- unnecessarybeingintheframeofthecamera
ü Ifyouareintheframeaspartofyourrole,benaturalyetawareofyourbodylanguage- becarefularoundthetripodwithcameraon.
ü BeawareofMicfeedbackinfrontofthespeaker
6© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
The Different Roles
• HeadTrainer• Soundie• Logistics• Registration• SacredSpace• Embrace• Paperwork• Video/Photos• Trainer’sPA• VLCContact
SUB-ROLES• Timekeeper• Flowers• Signage• MikeRunner• DemoMike• Scribe• Temperature• Projector• Lights• NextSeminar
7© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Head Trainer
q Arrives2hoursbeforemainseminarqWorksthroughdelegationoftasks
Ø Soundie leadsallsound/AVrequirementsandstagemanageseventØ Logisticsprovidesontimefood,refreshmentsandvenuecleansroomØ Registrationwelcomesandhasalltheinformationpluscollects
paymentØ SacredspacekeepsroomandoutsideareasfreshwithstagesetupØ Embraceorganiseschairsandwelcomes/ushersdelegatesØ PaperworkanditemsprovidedswiftlyandsilentlyØ Video/Photostaken,alongwithgroupphotoandpostedonsocialsitesØ PAprovidesthetrainerwithwater,food,shawlonstage/sounddeskØ VLCCo-ordinatorcompletesalldocumentationfortheevent
8© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Head Trainer
q Worksthroughdelegationoftasks(subroles)Ø Timekeeper isthesoundie thatallflowsontimeØ Flowersre-setandfreshdailyØ MikeRunnerblends inwithroomandalignswithtrainerØ DemomictrainingcompletedandplacedonthedelegatewithinrapportØ ScriberadiatesloveandcalmfromstageandsilentlyscribesØ TemperaturemonitoredataslightchillyetnottoocoldØ Projectorswitchedoninthemorningandcoveredasneededorswitched
offwhennotinuseØ LightssynchronisesswitchingonandofflightsasneededbySoundieØ Nextseminarsteamcollectbookingsfornextseminars,swapsand
enquiriesq Assistteamreadyformorningbriefingandendofdayde-brief
9© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Soundie
10© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Soundie
q Arrives2hoursbeforemainseminarq Switchesonpowerandput’sonAUMsoundonarrivalq Replacesthetrainersmicbatterydailyandothersasneededq Testsallthemic’sdailyinallpositionsintheroomq Placesthetrainersmicbackintotheboxwhennotinuseq TrainstheMikerunnerwithHeadTrainerq TrainstheDemoMikeq Adjustmicvolumesandplaysmusicasneededq Hasthedailypaperworkandprovidestothetraineronstageq Hastheworkingclickeronthefronttableq Collectsallmicswhennotinuseq Checksstageisre-setbeforedoorsopenq Isthetimekeeperforthewholeevent
11© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Logistics – all that is needed on time
12© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Logistics - With Venue
q Liase withvenuetohaveroomcleaneddailyandreadyby7amq Checkalltableclothsfromvenuearecleanandclearq Allchairsfromvenuearestableandwithcleancoveringandchange
asneededq Getvenuetoclearawayallclutteroutsidetheroomq Provisionof4cleanglassesfortrainerdailyq Liase withvenueformealstobeontimeq Dailythereisanonspicyvegetableandonegreenvegetableq Tastethefoodandgivefeedbacktocateringstaffandchefandon
whatisgreatandwhatneedsimprovingq Overseespecialdietsarefulfilled
13© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Logistics –With Teamq Cateringforbreaksandlunchesagreedwithheadtrainerandvenueq Liase withheadtrainerandsoundieonlunchandbreaktimingsq Informtrainer,headtrainerandsoundie thelocationofthebreaks
andlunches(postupdateongroup)q Placesignoutsidetheroomonwherethelunchesandbreaksare,
especiallyifit’sarollingbreakandthegrouphasnotbeeninformedq Checkinwithdelegatesandassistteamonthefood– likesanddis-
likesq Specialsnacksandgiftrequirements
Ø AlmondsØ CoconutwaterØ BirthdayCake
14© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Registration
15© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Registrationq SetupregistrationdeskinawelcomingareawithsignageqWelcomedelegatesandassistteamwithrapportq ProvidebadgestodelegatesandassistteamqWaterbottleswithnamesatregistrationdeskq Explainwherethewashroomsareq Onceseminarbegins,callthosewhohavenotyetarrivedqWhenregistrationcloses,placeoutfreebookletswithsignageqMantheregistrationdeskduringbreaktimes,incaseof
questionsorenquiriesq Collectbadgesattheendoftheday
16© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Registration signs clear
17© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Registrations set up with water bottles from Day 2 or Day 1
18© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
ThisissetupfromDay1wherenopaymentcollectedorDay2wherepaymentcollectedDay1
Sacred Space
19© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Sacred Space Checklistq Lightagarbati andsprayinmainroom4timesadayq Spraythemainroombeforedoorsentryandbreaksq Keepenoughspraymixfor3daysq Lightagarbati inbathroomsandareassurroundingthesemina hallq Checktissuerolls,napkinsandsoapinbathroomq Cleartheroomofusedtissuesq Cleartheroomofemptywaterbottlesq Emptytrashcanq Keeptheroomfreefromclutter
q Putbagsandloosearticlesawayq Clearthetopsoftablewithanyclutter
q Seatdelegatesfrontrowfirstondoorsopen
20© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Sacred Space – Re-set Stage
q Small table with crystalsq Flowers in a vase are fresh with water q Two glasses with water (one room temp and one warm)q Around 10 neatly folded tissue papers on itq Water and tissues replenished at every break q Turn the flip chart to a blank and empty page
Ø Unless the skill is still being taughtq Test all markers (Black, Blue, Green, Red) are workingq Place the markers behind the flip chart for easy accessq Check shawl on couch to the right hand side
21© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Spray bottle
• In500mlofbottledwateraddhighquality– 20dropsLavender– 20dropsGrapefruit– 10dropsGeranium– Or50dropspre-mix
• Premixcontains– 2partsLavender– 2partsGrapefruit– 1partGeranium
22© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Incense in stands
23© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Ideal Flower Set Up in Vase
24© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Embrace
25© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017 Transforming Lives
Embrace – Room Set Up
q Chairsstaggeredandcurvedattheendq Eachchairvisiblefromstagewithdistanceagreedq Eachchairhascleancoverandisastablechairq TissuestothesideofthechairsqWaterstationsinsideandoutsidefilledupq Correctsignage onthedoorduringmeditation,setupand
seminartimesq Clockatthebackoftheroomvisiblefromfrontandisthe
correcttime!
26© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Embrace – Welcoming
qWelcomeguestsatregistration,confirmtruthq Getdelegatesreadybeforedoorsopenq Co-ordinatedoorsopenwithsoundieq Usherpeopleinandfrontrowseatingq Nogapsinseating– movechairsoutifemptyq Leadsettingupchairsduringexercisesq Outsideareascleanandclearwithseating
27© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Paperwork
28© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Paperwork
qManualsplacedonchairsbeforetheseminarbeginsq Allpaperworkisneatlyplacedintheroomandorderedq CheckdailypaperworkisreadythenightbeforeqWhenpaperworkhastobehandedout,itisreadyand
countedasperchairsandhandedoutswiftlyq Handoutpens,onlywhenneededq Handoutanydailyitemsneeded,e.g saltpacketsetcq ProvideasetofthepaperworktotheSoundie dailyforthe
Trainer
29© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Trainer PA
30© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Trainer PA
q Providewaterinthehandtothetrainerduringeverybreakq Haveallmealsreadyfortrainerq Placeshawlonfrontsofafortrainerandanotheroneonthe
chaironthesounddeskq Havewaterreplenishedonstageandnearsounddeskfor
traineratalltimes– 2glassesq CheckSoundiehasthepaperworkfortrainerandplaceon
sofaasneededq Crosscheckclicker,tissuesandcrystalsareonfronttableqWhenthetrainercomesoffstage,takethemikefromherand
hand-overtoSoundie
31© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Video/ Photos
32© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Video/ Photos
q Filmthewholeeventq Takephotosandvideoforsocialmediaq Collecttestimonialsq Postvideophotosonwhat’sappgroup
33© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Timekeeper
34© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Timekeeper
q ClockbackofroomcorrectqMorningmeditationandbriefingq Seminardoorsopenq Backfrombreaksq Processtimingsq Closeofdayq De-brieftime
35© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Flowers
36© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Flowers Daily
qPutfreshwaterdailyqRemoveold/deadflowersqRemovestamenswithpollenqVshapeflowers– naturallookqPlaceicecubesattheendofthenightqIffreshflowersareneeded,informHeadTrainer
37© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Mic Runner
38© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Mic Runner
q Havehandheldmicinhand– largereventswillhave2micrunnerseitherside
qWearsilentshoes/sandalsorbarefeetq Bealertandvigilanttobereadyforwhenthemicisneeded
forshares,evenbeforetrainersignalsqQuicklyandquietlyprovidethemictothedelegateas
signaled bytheTrainer(nottoprovidethemictothedelegateifnotsignaled)
q Bereadyforsharesbeforethedemonstrations,wherethemicispassedfromonepersontotheother
q PracticewithTrainer/HeadTrainerbeforetheeventq Soundie willsignalmicrunnerswheneverpossible– keep
eyecontact
39© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Demo Mic
40© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Demo Mic Placement
qSoundie handsdemomicthatis“on”toassistteam
qPlacethedemomicontheeargentlyyetfirmly
qBemindfuloftouchingwithrespectqPracticewithheadtrainerandsoundie prior
41© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Scribe
42© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Scribe
• Writewithbodyatthesidewithoutputtingbacktotheaudience
• Writeinrunninghandandeasytoread• Useblackandbluemainlyandgreentohighlight• Onlyuseredforsomethingdeliberate• Tohaveanenergyofacceptanceandnon-judgement
• Tokeepmovingalong,evenifsomethingwasmissed
• Nottointerruptthetraining
43© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Temperature
44© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Temperature
q Sensestemperatureintheroomandincreasesordecreasesasneeded
q Ithastobechilledenoughwhereit’salittleuncomfortableyetnotsocoldthatyourhandsbecomestiff
q Nottohavetheroomwarmasitinducessleepq 20degreecentigradepreferredtemperature,unlessitssunny
then18degreecentigradeq NoticecuesfromTraineranddelegates
45© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Lights
46© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Lights for Video
qAgreethelightstobeleftonandoffwithSoundie andTrainer
qSwitchofflightsgentlyasvideogoeson– waitforTrainers/Soundie command
qSwitchonlightsasvideofinishes
47© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Projector
48© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Projector
qAgreethelightstobeleftonandoffwithSoundie andTrainer
qSwitchofflightsgentlyasvideogoeson– waitforTrainers/Soundie command
qSwitchonlightsasvideofinishes
49© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Overseeing process sessions
• Humility• Silentangels• Observing• Lettingthingshappen• Comedowntotheirlevel• CheckinwithPractitionerthenclient• Nottotakeover– inandout• Care,compassionandlove
50© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
HeadTrainertooverseeanddelegate
Next Seminars
51© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017
Next Seminars
qTakesbookingsfornextseminarsqAnswersallenquiries
52© Rangana Rupavi Choudhuri (PhD) & Vitality Living 2010-2017