association learning + technology 2011

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Tagoras <inquiry> <insight> <action> www.tagoras.com Association Learning + Technology State of the Sector

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Slides from a Webinar for Engage365 on the state of technology and learning in the association sector. These don't stand all that well on their own, but they do have some good data in them and may be useful to those who attended the Webinar.

TRANSCRIPT

Page 1: Association Learning + Technology 2011

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Association Learning + Technology State of the Sector

Page 2: Association Learning + Technology 2011

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Agenda

 Who’s Talking  Context  Activity  Pricing  Business Outcomes   Success Traits  Trends

Page 3: Association Learning + Technology 2011

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  Combined 25+ years in education and technology

  Extensive association experience   Association-focused reports

  Association E-learning: State of the Sector

  Association Learning Management Systems

  Association Virtual Conferences

  Learning 2.0 for Associations

  ASAE, eLearning Guild, Brandon Hall Excellence Awards

Jeff Cobb

Celisa Steele

Who We Are

Page 4: Association Learning + Technology 2011

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Changing Context

 It’s the technology  It’s the economy …  It’s generational  It’s social

Page 5: Association Learning + Technology 2011

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E-learning Usage

93.4%

Percent of associations either offering or planning to offer e-learning within 12 months

Page 6: Association Learning + Technology 2011

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“Traditional” Formats

Page 7: Association Learning + Technology 2011

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Innovation areas

Doing Planning

Virtual Conference 11.7% - Now 23.7% - 12 months

(64.6% - No)

3.8%

(69.8% - No)

Social Media 65.1% (34.9% No)

38.5% (7.7% - No)

Mobile E-learning (M-Learning)

8.9% (91.1% - No)

3.8% (37.7% - No)

Page 8: Association Learning + Technology 2011

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A bit more on social media

Social Media in E-learning

Page 9: Association Learning + Technology 2011

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A bit more on social media

Social Media in General PD

Page 10: Association Learning + Technology 2011

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Pricing

12/2008 12/2010

$56.79 $57.23

Average Per Content Hour

Page 11: Association Learning + Technology 2011

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Revenue Role

• Must be self-sustaining/profitable: 83.8% • We charge members for some/all: 60.6%

Page 12: Association Learning + Technology 2011

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Penetration

12/2008 12/2010

18.2% 19.5%

Percent of Membership

Page 13: Association Learning + Technology 2011

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Satisfaction & Success

Very Successful: 15%

Very Satisfied   In General: 20.4%   Enrollments: 7.6%   Revenue: 9.5%

Page 14: Association Learning + Technology 2011

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Strategy & Operations

  Documented Strategy? 22.0% (227)   Product Development Process? 22.9% (227)   Pricing Process? 23.9% (226)

Page 15: Association Learning + Technology 2011

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Keys to Success   Listening – Upfront and Ongoing   Emphasis on Concrete Outcome

  Credit / Certification

  Actionable Content

  Willingness to Experiment   Willingness to Lead   Integrated Approach

  Staff

  Technology

  Business Model

  Management of Buy-In / Expectations

Page 16: Association Learning + Technology 2011

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Trends & Predictions

Old News   Continuing increase in competition   More adoption by small organizations   Rise in LMS adoption – and better solutions   Blurring of informal/formal, online/offline

Page 17: Association Learning + Technology 2011

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Trend & Predictions

New News   More board and executive involvement   More integrated approach

  Meetings – Education – Marketing   LMS – AMS - Social

  Relatively rapid growth in social – virtual – mobile (in that order)

Page 18: Association Learning + Technology 2011

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State of the Sector M

atur

ity

Technology Adoption

Associations

Page 19: Association Learning + Technology 2011

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Find me at: Jeff Cobb   e: [email protected]   p: 1+ 919.201.7460   t: http://twitter.com/tagoras   w: http://www.com.tagoras

Join us: http://www.tagoras.com/leading-learning/

Get resources: http://www.tagoras.com/newsletters/