association-wide level iii secondary violations-requests ... level iii secondary...level iv on level...
TRANSCRIPT
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Requests/Self‐Reports Online Reporting Process
Advanced SessionA. Faith EnglishKelly Groddy
Overview Access and User Management
Working with the RSRO home page
Best Practices and Inefficiencies
Appeal Process
Enhancements and More
Access and User Management
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System vs. Application AdministratorTask System Administrator Application Administrator
Can update NCAA online membership directory
Can give access to any single‐source application
Can give access to RSRO
Can manage other single‐ source users
Can change or remove access forother users in RSRO
NCAA Online Directory
NCAA Online Directory
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System Administrator Access
System Administrator Access
Giving and ModifyingRSRO Access
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Giving and ModifyingRSRO Access
Deactivating Users
• Application Level
• System Level
The RSRO Homepage
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Your Home Page
• Sections:
– Cases Awaiting Signature
– Cases Not Submitted
– Cases for My Institution
– My Messages
Case Statuses
SavedSavedAwaiting SignaturesAwaiting Signatures
Signatory Edit
Signatory Edit
SubmittedSubmitted IN PROGRESS DecisionDecisionDecision AcceptedDecision Accepted
ClosedClosed AppealAppeal
Inside the NCAAWhat happens when a case In Progress?
• Assigned to:– Darlene Suter– Ready– Suspense– Case Manager
• Out of Office
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Secondary/Level III Staff
• Darlene Suter
Case Assessment
• Janet Calandro
• A. Faith English
• Kelly Groddy
• Interns
Case Managers
• Chris Strobel
Director
Timing is (Almost) EverythingCommunicating with Staff
TECHNICAL ISSUE
BEFORE SUBMISSION
Interpretation requests
IN PROGRESS
Communication within RSRO
CLOSED
Email or Phone Case Manager
Best Practices and Efficiencies
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Copying and Deleting Cases
• From Requests/Self‐Reports Tab
• Copy to New Case Type– All RSRO case types available
– Copying does not Relate
Relating CasesWhy is this important?
Saves time when entering case informationAllows easier tracking of related casesHelps with case review and expediencyCreates more helpful precedent review
SAR
RequestViolation Report
Precedent Searches with Purpose
• Case Precedent Search– Multiple search options:
• By case type, sport, legislative cite• Keyword
– Save search preferences
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Search Screen
Best Practices and Inefficiencies
Request interpretation through RSRO before submitting
Case returned as No Violation
E‐sign last and revisions needed E‐sign first and revisions needed
Restitution paid to charity Amount of impermissible benefit paid to involvedindividual or other third party
DI Level IV Violation ReportsBest Practices and Inefficiencies
“NFA” or specific conference action “N/A” or no conference action
Level III + Level IV on one Level III report Level III + Level IV on separate reports
Violation is on the Level IV list Violation not on Level IV list ‐ Do Over!
Level IV on Level IV report Level IV on Level III report
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Appeal Process
Appeal Process
• Contact Case Manager
• Provide supporting documentation
• Staff reconsideration
• Appeal (COI)
Enhancements and More Application edits
Online credit card payments
Violation summary report
Case Cover Sheet and Decision
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Application Edits
Conference edits
Staff edits Bylaws Case summary PSA/SA names Sports Case contacts
Online Credit Card Payments Allows membership to make
Secondary/Level III fine payments online using credit card.
Payment history tracked within the case (both check and credit card).
Timely option through secure online system.
Increased efficiencies.
Online Credit Card PaymentsAvailable in Step 2 on the bottom of the page
Fine Payment Amount is NOT a Required Field
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Unacceptable Entries Click “Make Payment” without an amount
Invalid Characters include “$” and “,”
Online Credit Card Payments
Unacceptable Entries Click “Make Payment” without an amount Invalid Characters include “$” and “,”
Online Credit Card Payments
Acceptable Entries Whole dollar
amounts (500)
Decimal point (1000.00)
Online Credit Card Payments
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500.00 System will send user to credit card system
Information carried over from RSRO Case Number
Payment Amount
Any other available information
Unacceptable Entries Click “Make Payment” without an amount Invalid Characters include “$” and “,”
Online Credit Card Payments
500.00
$ 500.00
Receipt created after credit card payment.
Click “Return to NCAA RSRO” link to return to violation report
Complete and submit as normal
Institution’s Action include self‐imposed fine (regardless of whether prepay)
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Online Credit Card PaymentsWithin the Decision Tab
500
Total Amount Owed
Remaining Amount Due
Make Payment Link• Will remain active to allow payment
Online Credit Card Payments
Total Amount Owed
Payments Received to Date
Within the Decision Tab
Case Summary
To obtain case cover sheet PDF which includes Sport/Bylaw Facts Mitigation Institution and Conference Actions Enforcement Staff Decision and Rationale
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Violation Summary Report
Violation Summary Report
Criteria to select
Select Level III/Secondary Violations or DI Level IV Violation
Select Among Member Schools
General Case Information
Specific Questions
Run Report/Save
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Violation Summary Report
We Want Your Feedback
Your input is important.
Rate this session using the survey on the Regional Rules Seminar app.
Download the Event App • Visit the Regional Rules web page at
http://www.ncaa.org/about/resources/events/regional‐rules‐seminars, or
• Scan the QR code
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