assume entity types offer management capability

Lisa Martinez

Wicked Problem Solver

A Type 1 strategic Enterprise Architect would use the

materials from the 1st business process ◦ 1. Design Strategy and Vision

The materials in this presentation supply a high level understanding of the

intent of the process in the management stage of an offer or a new small

business venture.

Corporate policies are not changing nor changed based on

internal decisions ◦ The CEO changes the policies.

Corporate policies are defined by the principles and how most

organizations or agencies manage their quality of services to their

stakeholders.

Metamodel for the offer management

capability through strategy decision

making.

Business Process 1 using

collaborative work done in

partnership with 63 organizations or

agencies

APQC business process framework

How to bring the process into the Architecture without getting into the weeds? ◦ APQC business process framework was designed to bridge EA and

BA a collaborative effort between 63 organizations.

Roland Dumas PhD participant

◦ The benchmarking service offered by APQC isn’t part of the materials in this presentation.

A roles based access matrix

A generic view of any business

A guide for new or small

A vision for any medium

An operational guide for large

A stakeholder decision map

APQC Business Process Potential Response

1.1. Assess the external environment

1.1.1.1. Analyze and evaluate

competition

1.1.1.2 Identify economic trends

1.1.1.3 Identify political and regulatory

issues

1.1.1.4 Assess new technology

innovations

1.1.1.5 Analyze demographics

1.1.1.6 Identify social and cultural

changes

1.1.1.7 Identify ecological concerns

What value to the greater good can we

bring to the market?

◦ Real World Value

◦ Real World Economic Trends

◦ Real World laws and change

◦ Do we need new technology?

Analyze the market

◦ What internal changes or barriers

◦ Any threats to environment?

Copyright @ 2014 WICKED Design Solutions Lisa Martinez 408.638-9016

Analyze and evaluate the external environment

A new business or a new offer in an existing business

Includes both public and private sectors

TRUTH STATEMENTS FACTS

Today Vision

You do a great job ◦ You don’t have wisdom of the

hunting party.

◦ Wisdom as a Service allows you to

move from Type 1 to Type 2

◦ Your current EA investments are

protected and never undervalued.

The competition doesn’t know what we know. ◦ You have wisdom as a service

◦ You have a minimum viable service model

We govern the minimum for the requirements and allow the rest of the organization to run with minimal disruption.

◦ We know suppliers are also customers

The entity is only 1 organization or entity

Assume all of the three (3) management capability enable the

information, technology and resources are organized around

the maturity of the offers and size of the customers.

At the highest level “the entity types” in Zachman or the

“identity” in a viable system model. ◦ In a viable system model the self regulating components are based

on how well the 3 management capabilities are governed against the

corporate policies.

The rules are designed into the way we create an entity and use the

system of record for an entity – out of the box usage of an ERP system

enables the rules for your organization.

David Ing – INCOSE 2014 Intimacy Gradient

2 Transactional capabilities ◦ Rules are managed using out of the box capabilities ◦ Any deviations are treated as an exception outside the system of record

“ideally” ◦ A minimum set of criteria must be managed globally, in order to meet

economic worth in a fact based world where competitive practices are honorable and ethical to a minimum viable system model. Adoption of the APQC Business Process Framework we can align EA and BA for

all organizations and agencies. The five capability model enables a minimum viable system model with resilience

and governance by design.

Each has a digital media architecture in the clouds or on premise. Each uses a filter in and out of the organization which segments and protects your

customers and citizens from risk.

A NIEM service will be adopted by all private and public sectors who do business with the federal government.

Outputs Regional Data Stores for State and Local Services

Strategy Innovation

1. Design Strategy and Vision 1.1.1.2 Identify economic trends Cost and Benefit Estimates

◦ Expense and Revenue

◦ Deduction and Increase

◦ Debit and Credit

Each region or state may elect to use differing practices and often elect to use different tools. ◦ The archetype displays common

requirements and challenges for any CIO in the Government.

The left side of the diagram represents services a government supplies citizens that are familiar or a service like justice system, education, transportation or Tourism.

A portfolio may best describe the behaviors

Every branch has 3 maturity levels which are segments for organizational resource and competency indicators. ◦ Three risk segments which align to

resource expertise and business model complexities

◦ Sub – Account Code 10

Operational business

Run the business – no change

◦ Sub-Account Code 20

Your continuous improvement

◦ Sub-Account Code 30

Your highly complex and innovation projects.

Federal to State or Tribal Governments

Branch

1

Branch

2

Branch

3 Branch

4

Branch

6

Branch

7

Cabinet/Congressional

Leaders Accountable

and Governance

Finance ICT Employee Dev

10 20

30

Copyright @ 2014 WICKED Design Solutions

Lisa Martinez 408.638-9016

Develops and Operates ICT services

for branches

Enables strategy with improvements to

existing ICT Services

Supports Innovation

with cabinet business case development

Stakeholder – Branch Leaders

to State Stakeholder Group 2 Internal Customers branch managers leading branch strategy

Branch

1

Branch

2

Branch

3 Branch

4

Branch

6

Branch

7

10

20

30

Running the branch

Continuously Improving

Changing the branch

Low Complexity=Small

Medium Complexity=Medium

High Complexity=Large

ICT the Service Provider

to state, county, and city

A service provider



Assign Segment by Size in Private Sector

Running the government ◦ Sub-Account code 10

◦ Cost to operate existing branch benefits

◦ Benefits can be measured to serve

Direct or Indirect to Citizens

Service Provider to citizens

ICT Services charged to a branch

Improving the Government ◦ Sub-account 20

Changing the Government ◦ Sub-Account Code 30

ICT planned programs – Migrating from

distributed model (branch managed)

to a federated supplier hosted model

online cloud

service management model in a

cloud based model

ICT delivering cost and benefits as a web service

with future integration to income and expense

reporting

ICT delivers a highly complex project in an

iterative manner delivering an integrated Portfolio,

Program and Project Accounting System in ERP

IT Service Management

Enabling employees to Innovation

on demand

Business Service Management

Task performed as part of the operational process

Negotiate 15% discount on all

telecommunications services to any branch

A cost estimate can be derived for any branch

service

10

20

30



1.1.1.6 Identify social and cultural changes

As Is Ideal State

assume entity types offer management capability

Documents