assure consulting - leisurepropertyforum.co.uk€¦ · assure consulting. top tips • caps &...
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Assure Consulting
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HOW TO SUCCESSFULLY CHALLENGE
SERVICE CHARGE & INSURANCE
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There’s a Beginning, Middle and an End…….
Pre Contract – Before you Sign the Lease
During the Lease Term – Audit, Manage, Control
End of the Term – Be Prepared
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BEFORE YOU SIGN UP
• What services will you benefit from?
• What Condition is the Communal Building in?
• What are the projected costs of those services?
• Make sure you get some protection in place
• Educate your deal hungry Acquisitions Surveyor
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AFTER YOU HAVE SIGNED UP
• Record your key terms – you got the protection make sure you capture it (‘Abstraction’)
• Have robust Systems in Place to verify demands (‘Administration’)
• Regularly review the sums recharged (‘Audit’)
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AFTER YOU HAVE SIGNED UP…..and you wish you
hadn’t!
* Your Audit findings are not favourable and costs are escalating.
* Make your Representations and Negotiate a resolution….doesn’t work every time
• Explore your Options: Withhold, ADR, Go Legal
• Commercially Viable ? Think ahead, it could be a long and costly process.
Assure Consulting
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THE PAIN IS NEARLY OVER
• Lease Expiry means a chance to renegotiate or exit
• Service Charges increase as expiries near – why is that? What can be done?
• Explore your Options: Withholding? (take care on conditional breaks)
• Raft of issues come together
Assure Consulting
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TOP TIPS
• Caps & Controls at Start (best £ spent)
• The Triple A approach
• Don’t wait to tackle a problem
• Use Specialists
• Prepare for the End of Term
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