assured availability of safe drinking water challenges of bringing financially self-sustainable...
TRANSCRIPT
Assured Availability of Safe Drinking Water
Challenges of bringing Financially
Self-Sustainable O&M
Context : Rural Punjab
- Sudhir Bhatia,
Chief Engineer (North), DWSS Pb.
Key Words
Assured Availability
100% O&M Cost Recovery
O&M Through Community
RWS Punjab
A Journey from
2008 to 2011
Let us
Begin FromThe end
Pakistan
Himachal Pradesh
Haryana
Rajasthan
Habitations 12,339PWS
Schemes 6,838
Annual per capita Income : Punjab Vs Other States
PUNJAB
Scenario Rural Punjab – nov. 2011
Households with Electricity = 100% Mettle path connected houses = 100% Power subsidy for pumping water
to meet Agriculture needs = 100% Houses adjoining drinking water
pipe network (30% House Connections) = 94% Power subsidy for pumping water
to meet Drinking water needs =NIL
.
Our KitTy of rural water supply
Punjab, Nov. 2011Comparison of Public Water Supplies : Urban Vs Rural
S.No. Description Urban Areas
Rural Areas*
1 Communities with 24x7 Water Supply
NIL 11*
2 Communities with 100% Water Meters
NIL 15*
3 Schemes with 100% House Connections
NIL 214*
4 Communities targeting 100% O&M Cost recovery
NIL 5,130*
5 Communities having made Cash upfront contribution for Infrastructure creation
NIL 3,425*
6 Communities exempted from Water Tariff
100% Houses Up to 1,200 sq. ft.
NIL
7 Community with Dual Source Public Water Supply
NIL 1,811*
* These numbers are dynamic & growing
ONLY Rural Communities enjoy SNK
Watershed Development
1. Supply Driven
2. No Community contribution,3. Govt. ownership of all assets,
4. More than 70% Govt. contribution in O&M.
5. No Community with more than 70% House Connections,
6. No Community with 24x7 Piped water supply,
7. No transparent Complaint redressal mechanism.
1. Demand Driven,2. Community contribution,3. Community Ownership of
new assets,4. No Govt. contribution in
O&M.
5. More than 1500 Communities (and number growing) with ....
6. More than 11 Communities (and number growing) with….
7. 24x7 Toll free Complaint redressal through telephone….
Before PRWSS-1 During PRWSS-1
GPWSC Owned, Top 5 Schemes
Context : Surplus Revenue GeneratedS.No.
Scheme District Month/ Year
Commissione
d
Houses
%age House Connections
Surplus
Revenue (Rs. Lakh) as on 30.10.
11
1 Naushehra
Amritsar June – 09
1075 100 10.65
2 Langroya SBS Ngr Sept –09
725 105 6.21
3 New Raj Guru Ngr
Ludhiana
Oct – 10
950 103 2.50
4 Jodhan ..do.. ..do.. 739 82 2.33
5 Khuni Majra
Mohali Jan - 10 230 96 2.07
Rural Punjab – Nov. 2011 : Bottlenecks
A peculiar public mindset*, which believes :
1. I am a Voter, …….since it is by Govt., provide ‘me’ Maximum, Free & Un-limited.
2. I eat well, how can health problems occur.3. I know all the differences, but
shall remain in-different, until you make me
educated/disciplined.
*consequent of 25 years old, state sponsored charity.
Sustainability : How do we define
Fit & Forget : X Physical Sustainability
= Enabled the intended service during designed period & can be further upgraded
: Yes
Financial Sustainability = 100% O&M Cost recovery : Yes
Building Solutions to the
Challenges encountered : 1
1 Beneficiary > Customer > Constitutional Right
2 Connecting poor & marginalised3 Improving Service Level
a. Bifurcationsb. Augmentationsc. Fresh Coverage
4 Design Interventions5 Inspiring Quality Assurance
amongst 100% Financially Self-Sustainables GPWSC - Naushehra, Distt.
Amritsar
The Best
Building Solutions to the
Challenges encountered : 2
6. Managing HRD 7. Viability Gap Funding8. High O&M Costs, on a/c of :
a. Electricityb. Water Wastage c. Staff expanses
9. Power Subsidy Demand10. Sustaining 100% Financial Self-Sustainability
No Stone is left Un-turned
Reducing Response TimeHow did we meet :Challenges to bringing Financial
Sustainability - 1
Revenue Use Methodologies
Recipient of State BenevolenceRevenue Use permission = Not allowed
Customer of the StateRevenue Use permission = Conditional
Rightful CitizenRevenue Use permission = Un-conditional
Assuring Availability for poor & marginalised
How did we meet: Challenges to bringing Financial Sustainability – 2.1
Stage-2 Stage-3
Assuring Availability for poor & marginalised
How did we meet : Challenges to bringing Financial Sustainability – 2.2
Stage-4Stage-5 : Micro Water Works
Improving Service Level via Bifurcations How did we meet :Challenges to bringing Financial
Sustainability - 3.1
Why bifurcate What to take care How much to
bifurcate Challenges after
bifurcationSch. Bifurcated in 3 years = 1,093
Improving Service Level via Augmentations
How did we meet: Challenges to bringing Financial Sustainability- 3.2
Why augment What to take care How much to
augment Challenges after
augmentationSch. Augmented in 3 years = 756
Improving Service Level via Fresh Coverage
How did we meet: Challenges to bringing Financial
Sustainability - 3.3 Cluster approach, Micro WW, HP Dovetailing with GOI : NRDWSP,
Finance Commission, BADP, Donations.BRGF, MPLAD, Swajaldhara
Supplementing via NABARD & World Bank Loans
New Technologies/Sources
RSD -1
RSD-2
Design Interventions How did we meet : Challenges to bringing Financial
Sustainability – 4.1
Conventional Tubewell based Water Works
Tailor made Tubewell based Mini Water Works
Gains of ComputerisationWater Tariff Billing
Case Study : Mohali Division
Year House Connections
Annual Revenue Collection
%age revenue increase w.r.t. Base
year(Lakh)
2007-08 37,804 270.27 NA2008-09 41,314 243.11 -10.042009-10 53,962 347.42 28.502010-11 59,842 440.54 62.90
2011- Upto Oct. 62,197 217.07 Under process
Design Interventions How did we meet : Challenges to bringing Financial
Sustainability – 4.2
Near 80% Increase in House Connections from 2008 to 2011
Inspiring Quality Assurance How did we meet : Challenges to bringing Financial
Sustainability - 5
Learn Educate Enable Encourage Evaluate Accredit Monitor Re-EDUCATE
Reward
Central Laboratory, Patiala
1
2
3
4
1 = Mobile Lab (1)2 = Inside Mob. Lab.3 = Central Lab (1)4 = District Lab (29)
Managing HRD : IEC, Hand holding & Conflict resolution
How did we meet : Challenges to bringing Financial Sustainability – 6.1
Find out Understan
d Sell LISTEN Act Support Reward LISTEN
Managing HRD : IEC, Hand holding & Conflict resolution
How did we meet : Challenges to bringing Financial Sustainability – 6.2
Listening : A Woman making her point – CHAWA
( 11/11/2011)
Supporting : Chief Engineer with GPWSC – CHAWA
(Gurdaspur)
Viability Gap Funding How did we meet : Challenges to bringing Financial
Sustainability – 7.1
Case Study : 1,811 RO Plants -Conventional Wisdom leads to :
Govt. pays for Infrastructure, O&M, Tariff collection, IEC & HRD
Private Operator provides : Installation, Operation, Repair & spares, Tariff collection, IEC & HRD
100% Financially Self-Sustainable, Dedicated DWSS Water Quality Monitoring Unit
PPP model conceived : Govt. pays for infrastructure & Annual Viability Gap
Funding, if reqd.
7 years BOLT Contract :Water Supply at RO Kiosk @ Rs.1- per
10 Ltr.
Viability Gap Funding How did we meet : Challenges to bringing Financial
Sustainability – 7.2
We did not innovate
Looked around & Encouraged
New Management Techniques for :Reverse Osmosis,Disinfection,Water Metering.
1 = A newly commissioned RO Plant under PIP model.
2 = Inside a RO Plant
1
2
1
Sustaining 100% Financial Self-Sustainability
How did we meet : Challenges to bringing Financial Sustainability– 10.1
Visualise Break up into do
ables Assign Review Reprimand Monitor & Evaluate Encourage Reward
Officers from Secretary to Executive Engineers : One of the 38 Monthly
Review Meetings held so far.
Sustaining 100% Financial Self-Sustainability
How did we meet : Challenges to bringing Financial Sustainability–10.2
Shadowing Exemplary
Schemes Trainings for
under performing GPWSCs
Listening
Sh. Aujla at Water Works, LangroyaMiles to go
before I sleep…….
Our Areas of CONCERN
. Funds to cater – Post Design, Source Failures
. Inadequate penetration of RO Service Delivery
. Labour Laws
. Staff shortage in DWSS
. Policy interventions in other areas negatively influencing Sustaining of RWS Financial Sustainability
. Prohibitive Power Costs in Kandi Area
. Reducing ‘ground water yield’ , downstream of Check Dams
. Predominance of Few & Older persons in GPWSCs
. Depleting : Ground water & Raw water quality
. Plateauing IEC , HRD & Increasing local Politics.
conclusions
“Nischay Kar Apni Jeet Karo”
. Resolve
. React
. Recover
Where there is will, there is a way.
THANKS
Shri Guru Gobind Singh Ji motivating his
followers