astute symposium 2013-10-10_mobile_emergencydispatching_bartadams
DESCRIPTION
Astute symposium 10/10/2013 - Mobile emergency dispatchingTRANSCRIPT
EMERGENCY DEMONSTRATOR
EMERGENCY DEMONSTRATOR LEADER
2
Partners involved in demonstrator
Centralized system
• Amount of information can be overwhelming
• Difficult to make right decisions
Text and audio communication
• Not integrated
• Difficult when many actors involved
• Limited situational awareness
Supported by paper documents
• Information often outdated
• No real-time updates
EMERGENCY DISPATCHING
CURRENT PRACTICE
3
EMERGENCY DISPATCHING
THE FUTURE WITH ASTUTE
Pro-active decision support • Aid commanders, superiors,... by
providing suggestions for actions
• Show relevant data only
Multi-modal communication • Integrated audio, video, voice, haptic,
messaging, map annotations,…
Adaptive map-centric HMI • Embedded on-sleeve, in-vehicle, etc.
• Updated in real-time with tracking feeds, annotations,...
All based on user state and context
ASTUTE BENEFITS
5
Pro-activeness: Pro-actively compute best approach given weather forecast and presence
of dangerous goods
Decision support: Aid commander by assigning most appropriate team members to task
Multi-modal HMI: Choose between visual, haptic, audio alerts based on severity
Adaptive HMI: Switch to audio-only firefighter HMI when visibility lost due to smoke
Seamless connectivity: All actors maintain situational picture through embedded, mobile, and
remote HMIs
USER CENTRIC APPROACH
Mental Model
Timeline, Personas, Relationships
Realistic Scenario, Storyboarding
Field Studies
Task Analysis, Information Needs
Requirements
Architecture, HMI Designs
Usability Tests
Prototype Implementation
Footer 7
Storyboard
Footer 8
Timeline
Footer 9
Information Needs
Footer 10
HMI Designs
PROTOTYPE IMPLEMENTATION
11
Server
inside firetruck
Commander
Tablet-size HMI
Crisis team
Web-based HMI
Firefighters
On-sleeve HMI
USABILITY TESTS
12
3 days testing by Belgian firefighters and commanders
• 8 firefighters (Merksplas, Hasselt, Ninove)
• 7 commanders (Dendermonde, Genk, Merksplas, Hasselt, Ninove)
Example tests • Commander: find location of dangerous goods
• Firefighter: perform search-and-rescue operation
TEST RESULTS
Positive Feedback • Plans and realtime information are great
• I like tablet applications for crisis management
• Looks to be very applicable and to be integrated with other research projects
• I would certainly buy this
• This would be a great help in exploring unknown buildings
• ...
Concerns • Can make firefighter negligent
• More information should be provided pro-actively
• ...
14
15
TECHNICAL CHALLENGES TACKLED
16
• High performance visualization and interaction Resource-constrained mobile devices
• Reasoning on fast changing context using ontologies Many events (e.g., position updates)
Separate asynchronous engines (e.g., routing)
• Data preparation and packaging Efficient file format
OGC GeoPackage
• Offline/online operation
• Seamless connectivity Messaging protocol
OGC GeoPackage
OGC GEOPACKAGE
17
• Upcoming standardized format for geospatial data Vector data (streets, buildings) and raster data (aerial imagery)
Based on sqlite
• Improved interoperability, ideal for mobile
• Active involvement in SWG by Luciad from within Astute Open source draft implementation available
https://bitbucket.org/luciad/libgpkg
CONCLUDING NOTES
18
Current work practice in emergency domain is suboptimal • Logical next step is to provide digital documents on tablet
Astute emergency demonstrator looks beyond next step • Field operations through multi-modal and adaptive HMIs • Proactive support taking user state and context into account
Applicable to other domains involving field operations
Relation to other projects • Smart@Fire: Next generation firefighter suit • FireBee: Indoor localization for emergency situations
THANK YOU!
QUESTIONS?