at -a glance training guide august 2017 june 2018 array of diverse training opportunities to help...

This annual Guide provides you with

an array of diverse training

opportunities to help you

customize your training

and skill development

plan for the

upcoming year.

At-A-Glance Training Guide

AUGUST 2017 – JUNE 2018 for San Mateo County Employees

Creating a Culture of Continuous Learning

Sign up for training at www.smcgov.org/LMS

http://www.smcgov.org/LMS

2

Career Planning and Development (For Any Employee)

October 2, 2017 8:30 AM-4:00 PM

March 5, 2018 8:30 AM-4:00 PM

Room 101, 455 County Center (1st floor), Redwood City

Instructor: Anne Weiss Fee: N/A (Budgeted)

Networking for Success (For Any Employee) - - - NEW

November 1, 2017 8:30 AM-12:30 PM

555 Marshall St., Redwood City

April 5, 2018 8:30 AM-12:30 PM

Room 405, 455 County Center (4th floor), Redwood City

Instructor: Zakiya Khalfani Fee: N/A (Budgeted)

Nuts and Bolts of Applying for a County Position (For SM

County Employees Only)

October 30, 2017 1:30 PM-4:30 PM


November 15, 2017 8:30 AM-11:30 AM


February 8, 2018 1:30 PM-4:30 PM


May 3, 2018 8:30 AM-11:30 AM


Instructor(s): Recruitment Staff Fee: N/A (Budgeted)

Presenting Yourself Effectively in a Civil Service Interview

Process (For Any Employee)

September 14 & 21, 2017 8:30 AM-4:30 PM

October 18 & 25, 2017 8:30 AM-4:30 PM


January 18 & 25, 2018 8:30 AM-4:30 PM

March 7 & 14, 2018 8:30 AM-4:30 PM


April 5 & 12, 2018 8:30 AM-4:30 PM

June 5 & 12, 2018 8:30 AM-4:30 PM


Instructor(s): Recruitment Staff Fee: N/A (Budgeted)

Stepping Up and Leading Up Academy (SULU) (For SM

County Employees Only)

(1st Offering)

Session 1: August 7, 2017 8:30 AM-12:00 PM




Session 5: September 26, 2017 8:30 AM-12:00 PM


(2nd Offering)

Session 1: January 10, 2018 8:30 AM-12:00 PM



Session 4: February 8, 2018 8:30 AM-12:00 PM

Session 5: February 28, 2018 8:30 AM-12:00 PM


Meet the County’s 20-Hour Training Policy by signing up for training today!

The County initiated a 20-Hour Training Policy to further develop and promote a highly skilled workforce that values continuous

learning and skill development. Additionally, Supervisors/Managers are required to take a minimum of 8 hours of supervisory training

as part of these 20 hours.

In addition to the sessions listed in this guide, other types of training can be applied toward the 20-Hour Training Policy.

On-To learn more about the types of training that can be applied towards your 20 hours, go to: hr.smcgov.org/20-hour-training-policy

Career Planning & Development

Accessing LMS – Easier than ever!

Access LMS via single-sign-on (Okta)! Use the same user name and password you use to log into your computer.

Access today at www.smcgov.org/LMS

Library employees – Login via https://sanmateocounty.csod.com using your 9-digit employee ID number.

http://hr.smcgov.org/20-hour-training-policy


https://sanmateocounty.csod.com

3

(3rd Offering)

Session 1: May 9, 2018 8:30 AM-12:00 PM

Session 2: May 16, 2018 8:30 AM-12:00 PM

Session 3: May 23, 2018 8:30 AM-12:00 PM

Session 4: May 30, 2018 8:30 AM-12:00 PM

Session 5: June 27, 2018 8:30 AM-12:00 PM


Instructor(s): Anne Weiss & Jim Delia Fee: N/A (Budgeted)

Workplace Success (For Any Employee) - - - NEW

January 10, 2018 8:30 AM-4:30 PM

June 6, 2018 8:30 AM-4:30 PM



All Computer Training sessions will be held at the Computer Training

Room, 555 County Center (4th floor), Redwood City.

Excel Introduction 2013 (For Any Employee)

September 12 & 14, 2017 8:30 AM-12:30 PM

October 3 & 5, 2017 8:30 AM-12:30 PM

October 24 & 26, 2017 8:30 AM-12:30 PM

November 14 & 16, 2017 8:30 AM-12:30 PM

December 5 & 7, 2017 8:30 AM-12:30 PM

January 9 & 11, 2018 8:30 AM-12:30 PM

February 6 & 8, 2018 8:30 AM-12:30 PM

February 26 & 28, 2018 8:30 AM-12:30 PM

March 26 & 28, 2018 8:30 AM-12:30 PM

April 24 & 26, 2018 8:30 AM-12:30 PM

May 15 & 17, 2018 8:30 AM-12:30 PM

June 4 & 6, 2018 8:30 AM-12:30 PM

Instructor: Kim Valdivia Fee: $100

Excel Intermediate 2013 (For Any Employee)

September 19 & 21, 2017 8:30 AM-12:30 PM

October 10 & 12, 2017 8:30 AM-12:30 PM

October 31 & November 2, 2017 8:30 AM-12:30 PM

November 28 & 30, 2017 8:30 AM-12:30 PM

December 12 & 14, 2017 8:30 AM-12:30 PM

January 16 & 18, 2018 8:30 AM-12:30 PM

February 13 & 15, 2018 8:30 AM-12:30 PM

March 6 & 8, 2018 8:30 AM-12:30 PM

April 3 & 5, 2018 8:30 AM-12:30 PM

May 1 & 3, 2018 8:30 AM-12:30 PM

May 22 & 24, 2018 8:30 AM-12:30 PM

June 12 & 14, 2018 8:30 AM-12:30 PM


Excel Advanced 2013 (For Any Employee)

September 25 & 27, 2017 8:30 AM-12:30 PM

October 23 & 25, 2017 8:30 AM-12:30 PM

December 11 & 13, 2017 8:30 AM-12:30 PM

January 22 & 24, 2018 8:30 AM-12:30 PM

February 20 & 22, 2018 8:30 AM-12:30 PM

March 20 & 22, 2018 8:30 AM-12:30 PM

April 23 & 25, 2018 8:30 AM-12:30 PM

May 21 & 23, 2018 8:30 AM-12:30 PM


Excel Calculations 2013 (For Any Employee)

November 6 & 8, 2017 8:30 AM-12:30 PM

May 7 & 9, 2018 8:30 AM-12:30 PM


Getting Up to Speed with PowerPoint 2013 - Introductory

Course (For Any Employee)

September 20, 2017 8:30 AM-12:30 PM

February 1, 2018 8:30 AM-12:30 PM

Instructor: Susan Valladao Fee: $50

PowerPoint Intermediate/Advanced 2013 (For Any Employee)

November 29, 2017 8:30 AM-12:30 PM

June 13, 2018 8:30 AM-12:30 PM


OneNote 2013 Quick Start (For Any Employee)

September 18, 2017 8:30 AM-11:30 AM


Outlook Essentials 2013 (For Any Employee)

September 7, 2017 8:30 AM-12:30 PM

October 11, 2017 8:30 AM-12:30 PM

November 13, 2017 8:30 AM-12:30 PM

December 4, 2017 8:30 AM-12:30 PM

January 8, 2018 8:30 AM-12:30 PM

January 30, 2018 8:30 AM-12:30 PM

March 1, 2018 8:30 AM-12:30 PM

March 21, 2018 8:30 AM-12:30 PM

April 2, 2018 8:30 AM-12:30 PM

April 19, 2018 8:30 AM-12:30 PM

May 8, 2018 8:30 AM-12:30 PM

May 30, 2018 8:30 AM-12:30 PM


Skype for Business (For SM County Employees Only)

November 20, 2017 10:00 AM-11:30 AM

April 4, 2018 10:00 AM-11:30 AM


Word Introduction 2013 (For Any Employee)

September 11 & 13, 2017 8:30 AM-12:30 PM

October 30 & November 1, 2017 8:30 AM-12:30 PM

February 5 & 7, 2018 8:30 AM-12:30 PM

April 30 & May 2, 2018 8:30 AM-12:30 PM


Word Intermediate 2013 (For Any Employee)

September 26 & 28, 2017 8:30 AM-12:30 PM

November 7 & 9, 2017 8:30 AM-12:30 PM

March 12 & 14, 2018 8:30 AM-12:30 PM

May 14 & 16, 2018 8:30 AM-12:30 PM


Computer Training

4

Word Advanced 2013 (For Any Employee)

October 17 & 18, 2017 8:30 AM-12:30 PM

June 19 & 21, 2018 8:30 AM-12:30 PM


▲ Active Listening (For Any Employee)

December 6, 2017 8:30 AM-12:30 PM


June 13, 2018 8:30 AM-12:30 PM


Instructor: Jim Delia Fee: N/A (Budgeted)

Conflict Resolution: Dealing with Difficult People (For Any

Employee)

November 9, 2017 8:30 AM-4:30 PM

March 13, 2018 8:30 AM-4:30 PM



▲ Exceptional Customer Service: Putting People First in the

Public Sector (For Any Employee)

May 9, 2018 1:00 PM-5:00 PM


Instructor: Kathye Citron Fee: N/A (Budgeted)

Fundamentals of Conversational Spanish (For Any Employee)

October 25 & 26, 2017 8:30 AM-4:30 PM


March 21 & 22, 2018 8:30 AM-4:30 PM Classroom Two, 222 W. 39th Avenue, 2nd floor, SMMC, San Mateo

Instructor: Berlitz Language Center Fee: N/A (Budgeted)

Conversational Spanish in Practice – Level 2 (For Any Employee) - - - NEW

(Pre-requisite: Fundamentals of Conversational Spanish)

November 29 & 30, 2017 8:30 AM-4:30 PM


April 17 & 18, 2018 8:30 AM-4:30 PM Classroom Two, 222 W. 39th Avenue, 2nd floor, SMMC, San Mateo

Instructor: Berlitz Language Center Fee: N/A (Budgeted)

▲ Powerful Telephone Skills (For Any Employee)

October 12, 2017 8:30 AM-12:00 PM



▲ Serving Multi-Generation Customers (For Any Employee)

April 4, 2018 8:30 AM-12:30 PM


Instructor: Patricia Haddock Fee: N/A (Budgeted)

▲ The Customer Care Approach to Customer Service (For Any

Employee)

May 9, 2018 8:30 AM-12:30 PM



ICS-100 and IS-700 (For SM County Employees Only) - - - NEW

September 13, 2017 8:30 AM-12:30 PM

November 30, 2017 8:30 AM-12:30 PM

February 14, 2018 8:30 AM-12:30 PM

April 11, 2018 8:30 AM-12:30 PM


Instructor: OES Staff Fee: N/A (Budgeted)

SMC Alert: Authorized Notification Sender Training (For SM

County Public Information Officers Only) - - - NEW

Date: TBD Time: TBD

Computer Training Room, 555 County Center (4th floor), RWC

Instructor: OES Staff Fee: N/A (Budgeted)

FEMA ICS-100, Introduction to the Incident Command

System (For Any Employee) - - - NEW

Accessible via the LMS Career Site at www.smcgov.org/LMS

FEMA IS-700, National Incident Management System

(NIMS), An Introduction (For Any Employee) - - - NEW


Disaster Service Worker Training and Emergency

Preparedness (For Any Employee)


Personal Safety and Disaster Preparedness (For Any

Employee)


The Big Five: Immediate Emergency Response Actions

(For Any Employee)


How to Thrive in a Changing Diverse Workplace: Essential Strategies Every Supervisor/Manager Should Know (For

Supervisors and Managers)

January 29, 2018 1:00 PM-4:00 PM

June 4, 2018 1:00 PM-4:00 PM


Instructor: Michelle Park Fee: N/A (Budgeted)

Recognizing and Valuing Our Differences (For Any Employee)

January 8, 2018 8:30 AM-12:00 PM



Working with Multi-Generations at the Workplace (For Any

Employee)

June 13, 2018 8:30 AM-12:30 PM Room 405, 455 County Center (4th floor), Redwood City


Disaster Service Preparedness

Diversity / Cultural Competency

Customer Service

▲Part of the Customer Service Excellence certificate program. See hr.smcgov.org/certificate-programs for more info.






hr.smcgov.org/certificate-programs

5

All ESS sessions will be held in Room 101, 455 County Center (1st floor), Redwood City. Check LMS in December 2017 for Spring 2018 dates.

Essential Supervisory Skills (ESS) - Coaching for Performance and Development (For SM County Supervisors and Managers Only)

August 10, 2017 8:30 AM-12:30 PM

Instructor(s): Mike Callagy & Jim Delia

September 27, 2017 8:30 AM-12:30 PM Instructor(s): Peggy Jensen & John Keene

Essential Supervisory Skills (ESS) - Providing Effective Feedback to Guide Performance (For SM County Supervisors and

Managers Only)

August 30, 2017 8:30 AM-12:30 PM

Instructor(s): Donna Vaillancourt & Anne Weiss

October 16, 2017 8:30 AM-12:30 PM Instructor(s): Anne Weiss & Jim Delia

Essential Supervisory Skills (ESS) - Setting Goals to Achieve Performance and Development (For SM County Supervisors and

Managers Only)

August 31, 2017 8:30 AM-12:30 PM

Instructor(s): Reyna Farrales & Anne Weiss

October 26, 2017 8:30 AM-12:30 PM Instructor(s): Anne Weiss & Jim Delia

Essential Supervisory Skills (ESS) - Preparing Meaningful Performance Evaluations (For SM County Supervisors and

Managers Only)

September 13, 2017 8:30 AM-12:30 PM October 12, 2017 8:30 AM-12:30 PM

Instructor(s): Employee & Labor Relations (ELR) Staff

Fee: N/A (Budgeted)

ATKS All-Employee Core Training (For SM County Employees Only)


ATKS Manager/Supervisor Training (For SM County Supervisors

and Managers Only)


Introduction to CPMS (For SM County Employees Only)


LMS Basics (For SM County LMS System Admins Only)

August 24, 2017 1:30 PM-4:00 PM

November 16, 2017 1:30 PM-4:00 PM

March 15, 2018 1:30 PM-4:00 PM

June 14, 2018 1:30 PM-4:00 PM


Instructor: Gabe Aponte Fee: N/A (Budgeted)

LMS Advanced (For SM County LMS System Admins Only)

September 7, 2017 1:30 PM-4:00 PM

December 7, 2017 1:30 PM-4:00 PM

March 22, 2018 1:30 PM-4:00 PM

June 21, 2018 1:30 PM-4:00 PM


Instructor: Gabe Aponte Fee: N/A (Budgeted)

OHC - Hiring Manager/Approver Training (For SM County Hiring

Managers/Supervisors Only)

To register for this class, contact Michelle Kuka.

OHC - HR Liaison Training (For SM County Payroll/Personnel Staff Only)

To register for this class, contact Michelle Kuka.

Workday Employee Self-Service (For SM County Employees Only)


Workday: Reports (For SM County Employees Only)


Workday Supervisor/Manager Self-Service (For SM County

Employees Only)


Workday: Traditional Performance Evaluation (For SM County

Employees Only)


Communicating Expectations (For SM County Supervisors and

Managers Only)

September 19, 2017 10:00 AM-12:00 PM

Jupiter Room, 264 Harbor Blvd., Bldg. A (Housing), Belmont

February 27, 2018 2:00 PM-4:00 PM 555 Marshall St., Redwood City

Instructor: ELR Staff Fee: N/A (Budgeted)

Difficult Conversations (For SM County Supervisors and Managers Only)

October 4, 2017 2:00 PM-4:00 PM


February 8, 2018 10:00 AM-12:00 PM

Room 100, 225 W. 37th Avenue (Health), San Mateo


Effective 1:1 Meetings (For SM County Supervisors and Managers Only)

October 26, 2017 2:00 PM-4:00 PM

Classrooms One & Two, 222 W. 39th Avenue (2nd floor),

(SMMC), San Mateo

May 15, 2018 10:00 AM-12:00 PM



Essential Supervisor Skills (ESS)

Finance and Administration

HR Management








6

Employee Documentation (For SM County Supervisors and

Managers Only)

November 9, 2017 10:00 AM-12:00 PM


April 17, 2018 2:00 PM-4:00 PM



Hiring, Building & Retaining a Skilled Workforce (For SM County

Supervisors and Managers Only)

March 27, 2018 8:30 AM-4:30 PM


Instructor: Michelle Kuka Fee: N/A (Budgeted)

HR Basics (For SM County Supervisors and Managers Only)

December 12, 2017 1:00 PM-4:00 PM


March 19, 2018 9:00 AM-12:00 PM



Labor Relations (For SM County Supervisors and Managers Only)

January 11, 2018 9:00 AM-3:00 PM

April 26, 2018 9:00 AM-3:00 PM



Managing Absenteeism (For SM County Supervisors and

Managers Only)

January 31, 2018 9:00 AM-12:00 PM


May 1, 2018 9:00 AM-12:00 PM


Instructor(s): ELR Staff & Janine Keller Fee: N/A (Budgeted)

Managing Disabilities in the Workplace (For SM County


October 3, 2017 8:30 AM-11:30 AM


June 6, 2018 8:30 AM-11:30 AM


Instructor: Janine Keller Fee: N/A (Budgeted)

Risk Management for the Supervisor/Manager (For SM County


December 6, 2017 8:30 AM-12:30 PM

March 27, 2018 8:30 AM-12:30 PM


Instructor(s): Risk Management Staff Fee: N/A (Budgeted)

Supervisor's Guide to Progressive Discipline (For SM County Supervisors and Managers Only)

November 16, 2017 9:00 AM-3:00 PM 555 Marshall St., Redwood City

June 4, 2018 9:00 AM-3:00 PM Room 100, 225 W. 37th Avenue (Health), San Mateo

Instructor(s): ELR Staff Fee: N/A (Budgeted)

Workers' Compensation (For SM County Supervisors and Managers Only)

December 19, 2017 9:00 AM-12:00 PM Room 405, 455 County Center (4th floor), Redwood City

April 18, 2018 9:00 AM-12:00 PM Room 402, 455 County Center (4th floor), Redwood City

Instructor(s): Risk Management Staff Fee: N/A (Budgeted)

ABCs of Supervising Others (For Leads, Supervisors, and Managers)

October 10, 2017 8:30 AM-4:30 PM


May 3, 2018 8:30 AM-4:30 PM



Build Productive Teams through Improved Communication

(For Leads, Supervisors, and Managers)

October 18, 2017 8:30 AM-12:30 PM


April 18, 2018 8:30 AM-12:30 PM


Instructor: Dianne Faieta Fee: N/A (Budgeted)

Building and Cultivating Trust for Leaders (For Supervisors

and Managers) - - - NEW

September 26, 2017 8:30 AM-12:30 PM

April 3, 2018 8:30 AM-12:30 PM


Instructor: Craig Harrison Fee: N/A (Budgeted)

Building Focused Teams (For Leads, Supervisors, and

Managers)

June 12, 2018 8:30 AM-12:30 PM



Cal-ICMA Webinar: Effective Communication of Complex

Issues to the Public (For SM County Employees Only)

September 7, 2017 9:00 AM-10:30 AM

Instructor(s): Cal-ICMA Fee: N/A (Budgeted)

To access, visit icma.org/en/ca/programs/coaching at the date/time listed above and click on the webinar title.

Cal-ICMA Webinar: Strategies for Having Difficult

Conversations (For SM County Employees Only)

October 11, 2017 10:00 AM-11:30 AM

Instructor(s): Cal-ICMA Fee: N/A (Budgeted)

To access, visit icma.org/en/ca/programs/coaching at the date/time listed above and click on the webinar title.

Change and Innovation (For Supervisors and Managers) - NEW

October 24, 2017 8:30 AM-12:30 PM

February 22, 2018 8:30 AM-12:30 PM



Leadership Development

http://icma.org/en/ca/programs/coaching

http://icma.org/en/ca/programs/coaching

7

Change Leadership (For Any Employee)

March 7, 2018 8:30 AM-4:30 PM



Coaching Others to Manage Conflict (For Leads, Supervisors,

and Managers)

February 27, 2018 8:30 AM-12:30 PM


Instructor: Joanne Bond Fee: N/A (Budgeted)

Creating Successful Staff Retreats (For Supervisors and

Managers) - - - NEW

December 6, 2017 8:30 AM-12:30 PM


June 7, 2018 8:30 AM-12:30 PM



Facilitation and Meeting Management (For Supervisors and

Managers)

March 20, 2018 8:30 AM-4:30 PM


Instructor: Elaine Schmitz Fee: N/A (Budgeted)

Leadership Advantage (For SM County Supervisors and

Managers Only)


Leadership Basics (For Leads, Supervisors, and Managers)

March 28, 2018 8:30 AM-12:30 PM



Leading Multi-Generation Teams (For Any Employee)

February 15, 2018 8:30 AM-12:30 PM



Leading Today’s Workforce: Vision, Strategy, and

Engagement (For Supervisors and Managers) - - - NEW

September 19, 2017 8:30 AM-12:30 PM

Instructor: Craig Harrison

April 10, 2018 1:00 PM-5:00 PM

Instructor: Elaine Schmitz

555 Marshall St., Redwood City Fee: N/A (Budgeted)

Making the Transition from Manager to Leader (For

Supervisors and Managers)

March 15, 2018 8:30 AM-12:30 PM



Political Astuteness/Savvy (For Leads, Supervisors, and Managers)

April 17, 2018 1:00 PM-5:00 PM


Instructor: Mary Welch Fee: N/A (Budgeted)

Skills for Collaborative Leadership (For Any Employee)

March 6, 2018 8:30 AM-4:30 PM


Instructor: Nicole Schapiro Fee: N/A (Budgeted)

Supervision 101: What All New Supervisors Need to Know

(For Newly Appointed Leads, Supervisors, and Managers)

September 27, 2017 8:30 AM-4:30 PM

January 25, 2018 8:30 AM-4:30 PM


April 11, 2018 8:30 AM-4:30 PM


June 21, 2018 8:30 AM-4:30 PM



Advanced Facilitation (For SM County Employees Only)

May 10, 2018 8:30 AM-12:30 PM


Instructor: PCRC Fee: N/A (Budgeted)

Basic Facilitation (For SM County Employees Only)

September 20, 2017 8:30 AM-12:30 PM

March 21, 2018 8:30 AM-12:30 PM


Instructor: PCRC Fee: N/A (Budgeted)

● Building Effective Workplace Relationships (For Any Employee)

September 20, 2017 8:30 AM-12:30 PM

February 8, 2018 8:30 AM-12:30 PM



● Creative Problem Solving (For Any Employee)

March 14, 2018 8:30 AM-4:30 PM



Credibility: How to Earn and Keep It (For Any Employee) - NEW

November 28, 2017 8:30 AM-12:30 PM

May 17, 2018 8:30 AM-12:30 PM


Instructor: Craig Harrison Fee: N/A (Budgeted)

Decision-Making Skills – Adapting to Uncertainty (For Any

Employee)

November 9, 2017 8:30 AM-12:30 PM


April 26, 2018 8:30 AM-12:30 PM



Professional Development

● Part of the Public Sector Professional certificate program. See hr.smcgov.org/certificate-programs for more info.



8

Decisiveness (For Any Employee) - - - NEW

September 20, 2017 8:30 AM-12:30 PM

February 7, 2018 8:30 AM-12:30 PM



● Develop as a Professional (For Any Employee)

November 28, 2017 8:30 AM-4:30 PM


February 28, 2018 8:30 AM-4:30 PM



Developing Effective Project Proposals and Workplans (For

Project Managers)

May 15, 2018 8:30 AM-4:30 PM


Instructor: Mary Welch Fee: N/A (Budgeted)

Effective Communication for Employees (JJ Keller) (For

SM County Employees Only)


Effective Communication for Supervisors (JJ Keller) (For

SM County Supervisors Only)


Effective Public Speaking (For SM County Employees Only)

November 13 & 14, 2017 1:00 PM-5:00 PM

Board Chambers, 400 County Center, Redwood City

January 23 & 24, 2018 1:00 PM-5:00 PM

May 22 & 23, 2018 1:00 PM-5:00 PM

June 13 & 14, 2018 1:00 PM-5:00 PM


Instructor: Gloria Cohn Fee: N/A (Budgeted)

● Emotional Intelligence Skills Training (For Any Employee)

October 26, 2017 8:30 AM-12:30 PM

February 6, 2018 1:00 PM-5:00 PM


Instructor: Kathye Citron

April 17, 2018 8:30 AM-12:30 PM



● Essentials of Project Management (For Any Employee Who

Manages Projects)

November 8, 2017 8:30 AM-12:30 PM

May 9, 2018 8:30 AM-12:30 PM



Leading Positive Change (For Any Employee)

March 8, 2018 8:30 AM-12:30 PM



Managing Your Change (For Any Employee) - - - NEW

November 30, 2017 8:30 AM-12:30 PM


May 24, 2018 8:30 AM-12:30 PM


Instructor(s): Jim Delia Fee: N/A (Budgeted)

▲ Mastering the Communication Process (For Any Employee)

December 7, 2017 8:30 AM-12:30 PM

May 16, 2018 8:30 AM-12:30 PM



● Maximizing Your Personal Effectiveness (For Any Employee)

November 15, 2017 8:30 AM-12:30 PM


May 10, 2018 8:30 AM-12:30 PM



Meetings Made Fun and Easy (For Any Employee) - - - NEW

October 5, 2017 8:30 AM-12:30 PM

Instructor: Craig Harrison

April 25, 2018 8:30 AM-12:30 PM



Relationship Management (For Any Employee)

April 10, 2018 8:30 AM-12:30 PM


Instructor: Joanne Bond Fee: N/A (Budgeted)

Resolving Conflict with Difficult Personalities (For Any

Employee)

November 15, 2017 8:30 AM-12:30 PM

Instructor: Elaine Schmitz

May 8, 2018 8:30 AM-12:30 PM



Strategies for Changing Times (For Any Employee)

May 31, 2018 8:30 AM-4:30 PM


Instructor: Nicole Schapiro Fee: N/A (Budgeted)

Taking the Step Up to Supervisor (For Any Employee)

November 2, 2017 8:30 AM-4:30 PM

May 2, 2018 8:30 AM-4:30 PM



Team Building for Employees (JJ Keller) (For SM County

Employees Only)


● Part of the Public Sector Professional certificate program. See hr.smcgov.org/certificate-programs for more info. ▲Part of the Customer Service Excellence certificate program. See hr.smcgov.org/certificate-programs for more info.






9

Team Building for Supervisors (JJ Keller) (For SM County

Supervisors Only)


● Time Management (For Any Employee)

November 8, 2017 9:00 AM-12:00 PM

May 2, 2018 1:00 PM-4:00 PM


Instructor: Jim Porter Fee: N/A (Budgeted)

Conducting Facility Safety Inspections (For Any Employee)

October 3, 2017 8:30 AM-12:30 PM

March 8, 2018 8:30 AM-12:30 PM


Instructor: Alicia Kellie Fee: N/A (Budgeted)

Ergonomics for Department Ergonomics Coordinators (For

SM County Department Ergonomic Coordinators Only)

November 7, 2017 8:30 AM-12:30 PM

May 2, 2018 8:30 AM-12:30 PM



Ergonomics for Supervisors and Managers (For Supervisors

and Managers)

March 21, 2018 9:00 AM-11:00 AM



Fire Prevention and Fire Extinguisher Use (For Any

Employee)

To register for this class, contact Alicia Kellie.

Health and Safety - Online Package (For SM County

Employees Only)


Supervisor Safety Responsibilities (For Supervisors and

Managers)

April 26, 2018 8:30 AM-12:30 PM



■ Better Reading and Writing (For Any Employee)

June 20, 2018 8:30 AM-4:30 PM


Instructor: Neal Doten Fee: N/A (Budgeted)

■ Business Writing Basics (For Any Employee)

February 21, 2018 8:30 AM-4:30 PM



■ Delivering Customer Service in Writing (For Any Employee)

December 5, 2017 8:30 AM-12:30 PM

March 7, 2018 8:30 AM-12:30 PM



■ Editing and Proofreading (For Any Employee)

October 12, 2017 8:30 AM-12:30 PM


June 7, 2018 8:30 AM-12:30 PM



■ Get to the Point! (For Any Employee) - - - NEW

October 31, 2017 8:30 AM-4:30 PM


April 19, 2018 8:30 AM-4:30 PM


Instructor: Barbara Nelson Fee: N/A (Budgeted)

■ Write Right! Baseline Business Writing Skills (For Any

Employee) - - - NEW

October 4, 2017 8:30 AM-4:30 PM

March 15, 2018 8:30 AM-4:30 PM


Instructor: Barbara Nelson Fee: N/A (Budgeted)

Safety

Written Communication

Maps and directions to all

training locations are available

at hr.smcgov.org/maps

● Part of the Public Sector Professional certificate program. See hr.smcgov.org/certificate-programs for more info. ▲Part of the Business Writing Essentials certificate program. See hr.smcgov.org/certificate-programs for more info.



http://hr.smcgov.org/maps



10

Career Planning and Development:

Networking for Success

Workplace Success

Customer Service:

Conversational Spanish in Practice-Level 2

Disaster Service Preparedness:

ICS-100 and IS-700 (Instructor-led)

FEMA ICS-100 (Online)

FEMA IS-700 (Online)

SMC Alert: Authorized Notification Sender Training

Leadership Development:

Building and Cultivating Trust for Leaders

Change and Innovation

Creating Successful Staff Retreats

Leading Today’s Workforce: Vision, Strategy, and

Engagement

Professional Development:

Credibility: How to Earn and Keep It

Decisiveness

Managing Your Change

Meetings Made Fun and Easy

Written Communication:

Get to the Point!

Write Right! Baseline Business Writing Skills

New Offerings!

Academies for all levels of staff

Cal-ICMA

Certificate Programs

■ Business Writing Essentials

▲ Customer Service Excellence

● Public Sector Professional

Core Competencies

Leadership Advantage (Online resources for Supervisors and Managers)

Liebert Cassidy Whitmore (LCW) Consortium

Manager/Supervisor Leadership Training Matrix

Regional Training and Development Consortium Programs

Supervisor Online Support (S.O.S.)

Tuition Reimbursement Program

...and much, much more!

Visit the HR-Training website at hr.smcgov.org/training to learn more about:

In addition to our instructor-led sessions, you

can register for online courses through LMS!

We have over 200 health and safety sessions in

a variety of topics designed to meet your

training needs.

Visit hr.smcgov.org/online-training for more

information.

Topics include:

Bloodborne Pathogens

Eye on Defensive Driving

Hazcom: What You Need to Know

First Aid

Driving Safety

Fire Extinguisher Use

Office Safety


Online Health & Safety Courses

http://hr.smcgov.org/training

http://hr.smcgov.org/online-training

11

Assessor-Clerk-Recorder-Elections Julieta Fernandez .......................................... (650) 363-4779

Child Support Services

Andrew Allee ................................................. (650) 363-4973 Sherrie Ramos .............................................. (650) 363-4818

Controller

Jeremy Reyes ............................................... (650) 363-4777 Rose Rushworth ............................................ (650) 363-4778

Coroner

Emily Tauscher .............................................. (650) 312-5223

County Counsel

Shirley Lectura .............................................. (650) 363-4684 Heather Hardy ........................................... (650) 363-4679

County Manager’s Office/Board of Supervisors

Alicia Garcia ...................................... (650) 363-4634

Agriculture/Weights & Measures

Maria Luna ............................................ (650) 363-4700

Public Safety Communications Robert Bustichi ...................................... (650) 363-4342 Elise Moeck ........................................... (650) 363-4615

District Attorney

Debbie Padilla ............................................... (650) 363-4685 Andy Sedik ............................................... (650) 363-4871

Health System

Aging & Adult Services Sue Fisk ................................................ (650) 573-2533 Elizabeth Schlief .................................... (650) 573-2690

Behavioral Health & Recovery Services Moetoto Mati .......................................... (650) 573-2495 Emmy Naranjo-Cabatic ......................... (650) 573-2610 Mai Le .............................................. (650) 372-6155 Nicola Freeman ................................. (650) 573-2773

Correctional Health Joanna Nuevo ....................................... (650) 363-4152 William Taylor ........................................ (650) 363-7838

Emergency Medical Services Theresa Smith ................................... (650) 573-3782 Garrett Fahey .................................... (650) 573-2009

Environmental Health Joseph Padilla ................................... (650) 372-6234

Jean DeTar ........................................ (650) 372-6263

Anapatricia Mercado .............................. (650) 372-6228

Family Health Laurie Washer ....................................... (650) 573-2248

Health Administration Wanda Showaker .................................. (650) 573-2263

LEAP Institute Mary Brinig ............................................ (650) 573-2945

Public Health, Policy & Planning Wanda Showaker .................................. (650) 573-2263

San Mateo Medical Center Akram Cader ................................................. (650) 573-2271

Cynthia Delmo .............................................. (650) 573-2437 Stacy Glocke ............................................. (650) 573-2671 Jessica Frihart ........................................... (650) 573-5044

Housing

Larisa Margulis ......................................... (650) 802-3379

Norman Pascoe ............................................ (650) 802-5008

Human Resources

Noel J. Coloma ............................................. (650) 363-4948 Christian Feng ........................................... (650) 599-1151 Debbie Kong ................................................. (650) 363-1915 Rosemarie San Juan .................................... (650) 363-4733

Human Services Agency

Kathy Merlo ................................................... (650) 802-7965 Pamela Storm ........................................... (650) 802-7941 Desi Tafoya .............................................. (650) 802-7974 Robert Burnett ........................................... (650) 802-7648

Information Services

Emmanuel Ufot ......................................... (650) 599-7499

Vanita Narayan .............................................. (650) 207-1940 Shawn Yu ..................................................... (650) 599-7468

Library

Karina Labrenz ............................................. (650) 312-8822

Office of Sustainability

John Cho .................................................. (650) 363-1229 Mike Bolander .......................................... (650) 363-4791

Parks

Francesca Nielsen ..................................... (650) 599-1466

Erika Duenas ............................................ (650) 599-1391

Laurel Finnegan ........................................ (650) 599-1367

Planning & Building

Madeleine Payumo .................................... (650) 599-7311 Lisa Aozasa .............................................. (650) 363-4852

Probation

Bridget Love .................................................. (650) 312-5261 Chris Miller .................................................... (650) 655-6213

Public Works

Krysta Caronongan ....................................... (650) 599-1442 Manon Patterson .......................................... (650) 599-1428 Marney Taylor ............................................... (650) 599-1451

SamCERA

Gladys Smith ................................................ (650) 363-4821 Colin Bishop .............................................. (650) 599-1231

Sheriff’s Office

Gina Sheridan ............................................... (650) 573-2520 Jennifer Prado .............................................. (650) 363-4530

Tax Collector/Treasurer

Tiffany Htwe ............................................. (650) 599-1239

Angey Rivera ................................................ (650) 363-4398 Laura Williams .............................................. (650) 363-4977

County LMS Administrators

Contact your LMS administrator for LMS questions/assistance. The most up-to-date version of this list can be found at – hr.smcgov.org/county-lms-administrators

Meet your Department LMS System

Administrators at:

hr.smcgov.org/county-lms-administrators

Access the easy-to-use LMS User Guide covering a

variety of “How to” topics

LMS Administrators: Sign up for specialized training

(LMS Basics and LMS Advanced, see p. 5)


Training & Development Division

County of San Mateo

Human Resources Department

455 County Center, 5th Floor | Redwood City, CA 94063 (650) 363-4343 | hr.smcgov.org/training

Anne Weiss

Training & Development Manager

[email protected]

(650) 363-4845

Gabe Aponte

Management Analyst

[email protected]

(650) 363-4696

Noel J. Coloma

Human Resources Technician

[email protected]

(650) 363-4948

Debbie Kong


[email protected]

(650) 363-1915

Rosemarie San Juan

Tuition Reimbursement Coordinator

& Community Liaison

[email protected]

(650) 363-4733

Christian Feng


[email protected]

(650) 599-1151

Visit our website at hr.smcgov.org/training

for LMS Support and Resources:

Cancellation Policy: All participants must withdraw at least three business days prior to the session’s start date to avoid a charge equivalent to the full session fee to their department/organization. No-shows and incompletes will be charged at the same rate.

Are you eligible to participate in the County’s training sessions?

Any employee of San Mateo County, with supervisor approval, may register to attend.

http://hr.smcgov.org/county-lms-administrators

hr.smcgov.org/training


mailto:[email protected]







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